For immediate online help with data security issues, businesses in Jacksonville, FL, have access to expert expertise by contacting Progent's certified security professionals. Progent's remote service staff is ready to provide effective and economical assistance with security crises that are impacting the viability of your information system. Progent's accredited engineers are certified to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide array of services covers firewall configuration, email security, secure network architecture, and business continuity planning. Progent's technical support team has earned the industry's most advanced security certifications including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent offers remote security assistance on a per-minute model with no minimum times and no additional fees for sign-up or after hours support. By billing per minute and by providing top-level expertise, Progent's pricing policy keeps costs low and eliminates scenarios where simple solutions entail major expenses.

Our System Has Been Attacked: What Do We Do Now?
Cybersecurity Consulting FirmIn case you are currently fighting a security emergency, visit Progent's Emergency Online Network Support to see how to receive immediate help. Progent maintains a team of certified network security specialists who offer remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For businesses who have prepared carefully for an attack, the formal post-attack response model outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security penetration.

Overview of Security Support Services
Managing network protection as well as preparedness for recovering critical information and functions following a security breach requires a continual program involving an array of tools and processes. Progent's certified consultants can support your organization at whatever level in your attempt to secure your information network, from security evaluation to designing a comprehensive security program. Important technologies covered by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Spam and Viruses.

Designing and Building Secure Environments
Every organization should have a thoroughly considered security strategy that incorporates both preventive and reactive activity. The pre-attack plan is a collection of precautions that works to reduce security gaps. The reactive plan defines procedures to help security staff to evaluate the losses caused by an attack, remediate the damage, document the event, and restore network activity as soon as feasible. Progent can show you how to build security into your company operations. Progent can configure scanning software, create and execute a secure IT architecture, and recommend processes and policies to enhance the protection of your information system. Progent's security professionals are available to help you to set up a firewall, deploy safe offsite connectivity to email and data, and install an effective virtual private network (VPN).

If your company is interested in an economical way for outsourcing your network security administration, Progent's Round-the-clock Monitoring Services include automated online server monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that comply with government and industry security standards. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)

Data Recovery and Security Forensics
Progent has expertise in restoring networks and servers that have been hacked, are suspect, or have failed because of a security breakdown. Progent can help evaluate the damage resulting from the breach, return your company to normal business operations, and retrieve information lost owing to the event. Progent's certified specialists can also manage a comprehensive failure analysis by examining activity logs and using a variety of advanced forensics tools. Progent's experience with security problems reduces your off-air time and allows Progent to recommend effective measures to prevent or contain new attacks.

Ransomware Removal and Recovery Services
Progent offers the services of proven ransomware recovery consultants with the skills to rebuild a network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware cleanup and restoration services.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the complete malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers can provide unique specialized help in key facets of network security including:

Information Risk Evaluation and Security Compliance Testing
Progent provides expertise with information risk auditing utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system scans to identify potential security holes. Progent has extensive experience with these tools and can assist you to understand assessment reports and react efficiently. Progent's security engineers also offer web software validation and can perform thorough evaluation of enterprise-wide security to determine your company's compliance with key worldwide security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering stationary wireless appliances plus mobile devices. Get additional information concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting services for Cisco's complete range of protection and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Get additional details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Help.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as being expert in a wide array of security technologies from Microsoft and Cisco, Progent offers businesses of all sizes expert engineering services for technologies from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:

Unannounced Penetration Checking Services
Stealth penetration testing is a key method for allowing businesses to find out how vulnerable their networks are to serious attacks by revealing how thoroughly corporate security processes and mechanisms hold up to authorized but unpublicized penetration efforts instigated by veteran security specialists utilizing advanced hacking methods. Learn additional information about Progent's Penetration Testing Services.

CISM Security Support Expertise
Certified Information Security Manager Consultants for Jacksonville, FloridaCISM defines the basic skills and worldwide benchmarks of service that information security managers are required to achieve. It offers business management the assurance that consultants who have earned their certification have the background and skill to offer effective security management and engineering services. Progent can provide a CISM support professional to assist your enterprise in critical security areas such as information protection governance, risk assessment, information security process control, and incident response support.

Get the details concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified Network Security Consultants for Jacksonville, FloridaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP status as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP Certification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity administration procedures, security architecture and models, connection permission systems, software development security, business processes security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Get the details concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Jacksonville, FloridaProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP certification as a result of thorough testing and substantial experience. field experience with network security architecture. ISSAP consultants have comprehensive knowledge of access management mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

Get additional details concerning Progent's ISSAP Certified Secure System Architecture Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your organization to follow modern system security engineering theory and techniques in system development, review and evaluate system security designs according to cybersecurity engineering leading practices, produce viable system designs that include compliant security mechanisms for all key system functions, develop efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Services
Certified Information Systems Auditor (CISA) Engineers for Jacksonville, FloridaThe Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified security engineer able to assist companies in the fields of information systems audit process, IT governance, systems and infrastructure lifecycle, IT support, safeguarding data resources, and disaster recovery planning.

Read additional information about Progent's CISA Support Services.

CRISC-certified Network Risk Management Specialists
CRISC Network Risk Engineers for Jacksonville, FloridaThe CRISC program was initiated by ISACA to verify a consultant's skills to design, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help you to develop and carry out a business continuity plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier consultants for impartially assessing your IT management mechanisms and also with the expertise of Progent's CISM-certified consultants for designing company-wide security policies and procedures.

Get more details concerning Progent's CRISC-certified Risk Mitigation Expertise.

GIAC Consulting Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Jacksonville, FloridaGIAC was established in 1999 to certify the skill of network security professionals. GIAC's mission is to ensure that a certified security consultant has the knowledge necessary to deliver support in vital areas of network, data, and application security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified security engineers for all of the security disciplines covered within GIAC accreditation programs including auditing perimeters, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Read additional details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Help
If your company is located in Jacksonville or anywhere in the state of Florida and you're trying to find cybersecurity expertise, phone Progent at 800-993-9400 or go to Contact Progent.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Jacksonville Onsite IT Consulting
Progent locations in the Jacksonville Metro Area

City Street Address Contact Information
Jacksonville 4600 Touchton Rd
#150
Jacksonville, Florida 32246
Sales Phone: 904-674-3339

Link: Jacksonville Network Support Services


An index of content::

Active Directory Professionals Troubleshooting
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Progent offers one-on-one education customized for individuals who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.

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Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.

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Progent's Microsoft-certified professionals have more than a decade of experience delivering unified communications support for customers ranging from small businesses to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement remote and wireless email connectivity. Progentís Exchange consulting services can assist you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.

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Progent provides small and medium size companies expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and SonicWALL. Progent can show you how to design a comprehensive security plan and select the right products from a variety of suppliers to achieve your security goals while staying within your spending limits.

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Security Management Services
CISM Consulting Services

Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that IT security professionals are required to master. CISM gives business management the assurance that consultants who have earned their CISM certification have the experience and knowledge to deliver efficient security administration and consulting services.

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Tandberg Video Conferencing Engineer

Progent can provide the support of an accredited consultant with expertise integrating products from the major telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, install, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers able to help companies of any size to create and maintain a communications network that provides the performance, dependability, protection, and expandability required to support your telepresence environment.

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Engineer for Exchange 2013 EAC
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Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These enhancements affect vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.

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Database Administration Consulting

Progent's certified database developers can provide small and midsize businesses online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and configuration, database architecture and coding, administration services, replication strategies, storage management, performance tuning, data migration, information security, backup and recovery options, problem solving, and webinar training.

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MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package offering enhanced security, transparent integration with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved operational efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-manage, highly available solution. Effective deployments of Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server across your whole corporation.

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The server cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved features include cluster verification, revamped setup and deployment, improved cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help you evaluate the advantages of Windows clustering, plan and execute an installation, train your network support staff to administer your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure.

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Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create test programs and migration strategies, install Windows Server 2008 with your IT environment and workload, train your support staff how to run new management utilities, and provide ongoing consulting and troubleshooting via budget-friendly alternatives such as Helpdesk support and remote technical assistance.

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Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.

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Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email systems for companies in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system features compliance, high uptime, easy access for off-site and wireless users, efficient administrative utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.

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Progent's certified Windows 2003 Server engineers can provide network support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and maintenance services include system planning, installation, project management, in-person and remote technical support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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Progentís Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by external and inside threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.

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Progent offers IT support for medium size companies who have 100 to 250 system clients. The mid-size company or work group has typically been an overlooked segment of the market for IT consulting services. The cost structures and support delivery practices of major third-party service firms make them too costly for the typical mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information system whose complexity and capability are often similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level service from professional, world-class consultants with background in a wide array of midsized business network solutions. If your medium size company or small business is looking for levels of network help needed for a mid-size organization without paying big-company costs, contact Progent.

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Even if your business has a minimal network services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital network applications and servers operating.

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For small companies interested in Progent's network support outsourcing, design expertise, or technical support services, call 800-993-9400 or send email to information@progent.com.

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Progent's pricing model is to bill for remote support and on-site help per minute. Consequently, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you won't be tempted to permit less critical problems to fester.

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Progent's Microsoft-certified consultants can provide cost-effective online support and development services to help you to plan, deploy, manage, and maintain SharePoint 2010 environments that can involve web pages that can function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to support and improve information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous versions of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

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SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as planning, deployment, administration, troubleshooting, and software development expertise to help businesses of any size to realize fast return from their SQL Server 2014 deployment.

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Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and troubleshooting SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.

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Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

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Progent can deliver a variety of low-cost online and on-premises support services to assist your business to install, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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Remote continuous monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers several RMM options delivered as low-cost services designed to assist your company to identify and fix a most IT network issues before they can disrupt your business.

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Progent is a leading innovator in economically delivering world-class IT support to small companies. Progent's achievement in handling the network service needs of the chronically underserviced small company market is the combined result of key technical and process breakthroughs that have eliminated a great deal of the traditional costs out of managing network service, added unmatched technical expertise into the support system, and dramatically streamlined the repair cycle.

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Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to plan, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving especially stubborn issues, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.

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Progent's Microsoft-certified Intune consultants can help your company to understand the strategic value of utilizing Microsoft Intune for managing your mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help you to define policies, set up test environments to confirm the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.

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Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains family, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and administer Microsoft Dynamics GP 2010 and also older versions of Dynamics GP.

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Progent can help your business in all facets of your upgrade to Exchange 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Progent's consultants can assist you with every stage of Azure cloud migration such as needs analysis, prerequisites evaluation, solution design, pre-production testing, implementation, centralized management, performance optimization, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN connections so your clients can safely access to Azure services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that transparently integrates on-premises datacenters with Azure-based services.

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Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard VPN security product that aligns with your network security strategy and meets your computer budget. Progent can also help you to combine WatchGuard Firewall and SSL VPN products with protection products from other suppliers and offer a one-stop source for technical support, training, and security expertise.

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