Cybersecurity and Information Assurance Expertise
Jacksonville Enterprise IT Systems
For immediate online help with network security problems, businesses in Jacksonville Florida have access to expert support from Progent's certified security professionals. Progent's online service consultants are available to provide effective and affordable help with security crises that are impacting the productivity of your information system. Progent's accredited security engineers are certified to provide help for environments based on Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can provide advanced help for vital cybersecurity and recovery solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-site backup. Progent's wide array of consulting services encompasses firewall configuration, email filtering and encryption, protected system infrastructure, and business continuity planning. Progent's support staff has earned the world's most advanced security credentials including GIAC and Certified Information Systems Security Professional.
Progent offers online security support services on a by-the-minute model with no minimum call duration and no additional charges for setup or after hours support. By charging by the minute and by providing world-class support, Progent's billing model keeps expenses low and avoids scenarios where quick solutions turn into major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to become aware of a break-in and are less able to mount a quick and coordinated defense. The more lateral progress ransomware is able to achieve within a target's network, the more time it takes to restore core operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the urgent first steps in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can help businesses to identify and isolate infected devices and guard undamaged resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case your business is currently faced with a security emergency other than ransomware, go to Progent's Emergency Online Computer Support to find out how to receive immediate help. Progent maintains a team of veteran network security specialists who offer online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security posture to guard against future exploits.
For businesses that have planned carefully for being hacked, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security penetration.
Introduction to Progent's Security Services
Coordinating computer protection plus staying ready for recovering critical information and functions following an attack requires a continual process involving an array of tools and processes. Progent's security engineers can help your organization at all levels in your efforts to guard your information network, from security audits to designing a comprehensive security program. Important technologies supported by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Spam and Viruses.
Designing and Implementing Secure Environments
Every organization ought to develop a thoroughly considered security plan that includes both proactive and responsive steps. The proactive plan is a collection of precautions that helps to minimize security gaps. The reactive plan specifies activities to help IT personnel to inventory the losses caused by an attack, repair the damage, record the experience, and restore network activity as quickly as feasible. Progent can show you how to build security into your business processes. Progent can install auditing software, create and implement a secure network infrastructure, and propose procedures and policies to maximize the protection of your computing environment. Progent's security experts are available to help you to set up a firewall, design protected remote access to e-mail and data, and configure an efficient virtual private network (VPN).
If you are interested in an affordable way for jobbing out your network security administration, Progent's 24x7 Monitoring Options feature automated online network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud resources and that comply with government and industry security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
System Recovery and Security Forensics
Progent offers skill in recovering networks and computers that have been hacked, are suspect, or have failed as a result of a security penetration. Progent can show you how to determine the damage resulting from the attack, return your company to ordinary business operations, and recover information lost as a result of the event. Progent's security specialists can also oversee a comprehensive forensic evaluation by going over event logs and utilizing a variety of advanced assessment techniques. Progent's background with security problems reduces your downtime and permits Progent to suggest efficient measures to avoid or contain new assaults.
Ransomware Removal and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the skills to restore an IT network compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware removal and restoration consulting.
Work-from-Home Security Expertise
Work-from-Home staff members commonly use their personal computers and often operate in a unsecured physical space. This multiplies their vulnerability to cyber attacks and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user education, and the creation of policies based on best practices. Progent's veteran roster of Work-from-home solutions experts can assist you to design, deploy and maintain an effective cybersecurity solution that protects critical information resources in networks that include at-home workers.
Patch Management Services
Progent's managed services for patch management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving information network. In addition to maximizing the protection and functionality of your IT network, Progent's patch management services permit your in-house IT team to concentrate on more strategic initiatives and tasks that derive maximum business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense stack that includes computer learning software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to defend popular endpoints against modern cyberthreats such as ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response software deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.
Consulting Services for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable assessment of your internal and perimeter network to help you uncover, rank, fix, and verify security vulnerabilities before threat actors can exploit them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal network in order to determine your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to design and deploy a unified cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out more details about Progent's threat analysis solutions powered by on NodeZero's PEN test platform, see Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration Security Assessment Services
Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progent's security experts can run thorough penetration checks without the awareness of your company's in-house IT staff. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event history monitoring are properly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Evaluation Experts.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. All ProSight DPS services manage and track your data backup operations and enable transparent backup and rapid recovery of vital files, apps, images, and VMs. ProSight DPS lets you recover from data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or software glitches. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to provide centralized control and world-class security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected application and give your password you are requested to confirm who you are via a device that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized as this second means of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified consultants offer world-class support in vital facets of IT protection such as:
Information Risk Audits and Compliance Assessment
Progent provides experience with security evaluation software like Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive system tests to reveal possible security gaps. Progent has extensive experience with these and similar tools and can help your company to analyze assessment results and react efficiently. Progent's security consultants also can perform web application testing and can perform thorough evaluation of enterprise-wide security to determine your company's compliance with major worldwide security specifications such as FISMA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless protection including stationary wireless equipment as well as mobile handsets. Read more information concerning Progent's Information Risk Evaluation and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class consulting services for Cisco's entire range of security and Virtual Private Network (VPN) solutions including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst family switches. Learn additional details concerning Cisco Security, Virtual Private Network and Wireless Support.
Other Firewall and VPN Solutions
In addition to supporting a broad range of security technologies available from Microsoft and Cisco, Progent can provide companies of all sizes expert support for technologies from other popular firewall and Virtual Private Network suppliers. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Consulting
- Check Point Support
- Barracuda CloudGen Firewall Consultants
- WatchGuard Technical Assistance
- Juniper and NetScreen Configuration Help
- SonicWall Consulting
- Fortinet FortiGate Firewall Configuration Help
- Symantec Engineering Services
Certified Information Security Manager defines the core competencies and worldwide benchmarks of service that information security managers are expected to achieve. CISM provides business management the confidence that those who have earned their certification have the experience and skill to offer effective security administration and consulting support. Progent can provide a CISM-certified support professional to help your organization in vital security disciplines such as data security governance, risk assessment, information protection process management, and incident handling support.
Read more information about Progent's CISM Security Support Assistance.
CISSP Security Consulting Services
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status as a result of verified professional work, rigorous study, and formal examination. CISSP qualification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management procedures, security architecture and models, access permission systems, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.
Find out more information concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Certified security consultants have been awarded ISSAP status following thorough examination and extensive hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.
Get more information concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Consulting Expertise
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential has consultants pass an exhaustive test administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security audit engineer trained to assist companies in the fields of information systems audit process, IT enforcement, systems and architecture planned useful life, information technology support, protecting data resources, and business continuity planning.
Find out more information concerning Progent's CISA Support Expertise.
CRISC Risk Mitigation Experts
The CRISC certification program was initiated by ISACA to verify an IT professional's ability to plan, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and carry out a workplace continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. Progent's risk management expertise is complementary to the services provided by Progent's CISA-Certified security engineers for objectively evaluating your IS management mechanisms and with the expertise of Progent's CISM experts for designing security policies.
Learn additional information concerning Progent's CRISC-certified Risk Mitigation Consulting.
GIAC Consulting Expertise
GIAC was established in 1999 to certify the skill of network security engineers. GIAC's mission is to ensure that a certified security consultant has the knowledge necessary to provide services in vital categories of network, information, and application program security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency. Progent offers the assistance of GIAC certified security engineers for any of the security services covered within GIAC accreditation topics such as assessing networks, incident response, traffic analysis, web-based services security, and SIEM solutions.
Learn more information about Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Help
If your organization is situated in Jacksonville Florida and you need network security help, phone Progent at
Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.
| City | Address | Phone | Link |
| Jacksonville | 25 N Market Street Jacksonville, FL 32202 United States |
(904) 674-3339 | Jacksonville Network Support Services |
An index of content::
ISA Server Technical Support
ISA 2004 Standard Edition Server Network Consulting
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Microsoft Certified Partner SCOM Management Packs Engineer
SCOM 2012 Fabric Monitoring Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Service Reporting Information Technology Consulting
Top Quality Service Reports Support Services
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each consultant to every customer. The discipline of detailing and archiving service activity results in more effective support and avoids a variety of common problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Windows 10 Installation Consultant
Microsoft Windows 10 Assessment and Deployment Kit Specialists
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and administration, network optimization, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration technical help.
Linux Online Network Architect
Linux RedHat Online Outsource
Progent provides nationwide online phone support and consulting services for companies that run networks powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your information technology dollar by preserving client efficiency and limiting the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most difficult network issues.
Server Security Auditing
Compliance Auditor Computer Associates
For small and midsize organizations, computer security and information assurance and compliance is excessively complicated to master yet too risky to ignore. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been taken down. It seems as though there's no place to hide. Progent has made it economical for small and midsize businesses to carry out vital security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum charge for remote support. This means you have access to a seasoned computer consultant to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
wireless VoIP phone integration Network Consultants
Wi-Fi VoIP phone integration Technology Consulting
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, hospitality, retail or other venues where management wants user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD style of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and optimize numerous components of your Wi-Fi environment such as access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified experts offer remote and onsite support to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Top Quality Cisco VoIP Phones and Presence Remote Consulting
CCIE Certified 8800-EX Wireless IP Phone Consultant Services
Progent's CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Comprehensive Event Management Engineer
24 Hour Microsoft Operations Manager Consultant Services
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network service programs, mid-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, security and performance.
ISSAP Certified Cybersecurity Consultant Services
ISSAP Certified Cybersecurity Architecture Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough examination and extensive work with network security architecture. ISSAP security experts have in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all phases of architecture security.
Linux Online Consult
Remote Solaris Online Phone Support Services
Progent offers nationwide remote technical support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft technology. Online network consulting provides optimum return for your information technology budget by extending user efficiency and limiting the hours billed for network repair services. Advanced online support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be remediated over the phone or through a mix of telephone help and online connectivity. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most challenging system problems.
Aironet 2700 Access Point Network Consultant
wireless VoIP phones and Meraki APs Support and Help
Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
IT Outsourcing Model White Papers
IT Outsourcing Example White Papers
Progent's IT outsourcing services provide budget-friendly computer support for medium-size corporations. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing IT service budgets to increase in a more linear and controlled manner than is feasible by amassing a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system foundation for your critical Windows-based business software such as Windows 2008, Exchange Server 2007, and SQL Server 2008.
Dynamics GP System Update Services Akron
Dynamics GP Update Engineers Akron Ohio
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, customization, training, and debugging since the platform's debut. Progent can provide high-level support for upgrading legacy Dynamics GP deployments. Progent can help you to plan, pilot, and carry out an efficient migration from a a legacy release of GP to the current release of Dynamics GP.
Windows Server 2019 with Linux On-site Support
24 Hour Windows Server 2019 migration IT Consultants
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
On Demand IT Staffing Services Network Consultant
On-site Support Temporary IT Admin Staffing
Progent's temporary staff augmentation services enable you to meet the need for IT support personnel without dealing with the costs and hassle that come with vetting and hiring reliable technical workers and without adding to your full-time workforce.
Microsoft Network Recovery
Microsoft Office System Guru
Progent imposes no minimum fee and asks no monthly commitment for support services delivered during regular working hours. Progent's one-minute granularity eliminates big bills for quick repairs so you will not be forced to permit minor problems to fester.
Microsoft Dynamics GP Application Consultant
Great Plains Accounting Services
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked information into useful insights into your business.
Engineer Exchange 2016 Migration Planning
Microsoft Exchange Server 2016 Upgrade Outsourcing
Progent can help you in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Engineers 64-bit Computing
64-bit Computing Consult
Progent's Microsoft-premier consultants can help you to enhance your application servers or workstations from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit processing, design an affordable migration process that reduces operational disruptions, and deliver inexpensive, expert online help to assist your company to install 64-bit software and application software on your existing hardware.
Business Portal for Dynamics GP Consultant
Dynamics GP eConnect Consultant
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.
Hornetsecurity Altaro VM Backup Deduplication Online Support Services
Remote Support Services Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Mississippi Recovery Services
Oregon Consulting
Progent's Technical Response Center provides low-cost nationwide extended hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide extended hours phone support and online direct network access to troubleshoot and repair network problems rapidly and economically.
Cisco Meraki wireless Outsourcing
Wi-Fi Management Computer Consultants
Progent's Wireless Consulting Services provide a fast, economical option for companies of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
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