To get fast remote help with data security problems, businesses in Jacksonville Florida can find world-class expertise from Progent's security professionals. Progent's online service staff is available to offer efficient and low-cost assistance with security issues that are impacting the viability of your information system. Progent's accredited security consultants are premier to provide help for systems powered by Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for critical security and recovery technologies such as AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-site backup. Progent's wide array of consulting services encompasses firewall technology, email filtering and encryption, protected system infrastructure, and business continuity preparedness. Progent's technical support staff has been awarded the world's most advanced security accreditations including GIAC and Certified Information Systems Security Professional (CISSP).

Progent provides remote security support on a by-the-minute model without minimum minutes and no additional fees for sign-up or off-hour service. By charging by the minute and by providing top-level help, Progent's billing policy keeps costs low and avoids scenarios where quick solutions entail big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff may take longer to recognize a break-in and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to make within a target's system, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist you to locate and isolate breached devices and protect clean resources from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Should We Do?
Network Security ConsultingIf your network is now experiencing a security crisis other than ransomware, refer to Progent's Urgent Online Network Support to see how to get immediate help. Progent has a team of seasoned network security specialists who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For companies that have prepared in advance for an attack, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security incident.

Introduction to Security Services
Managing computer protection plus preparedness for recovering vital data and systems following a security breach requires an on-going program that entails a variety of tools and procedures. Progent's certified consultants can support your organization at all levels in your attempt to secure your information system, ranging from security evaluation to designing a comprehensive security strategy. Important technologies supported by Progent's experts include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Threats.

Designing and Building Secure Networks
Every company should have a thoroughly thought out security strategy that incorporates both proactive and reactive steps. The proactive strategy is a collection of steps that works to minimize vulnerabilities. The reactive strategy defines procedures to assist IT staff to inventory the losses resulting from an attack, remediate the damage, document the event, and restore business activity as quickly as possible. Progent can advise you how to build protection into your company processes. Progent can install auditing utilities, create and build a secure IT architecture, and propose processes and policies that will maximize the safety of your network. Progent's security experts are ready to assist you to configure a firewall, design safe online and mobile access to email and information, and install an effective virtual private network (VPN).

If your company is interested in an affordable option for jobbing out your network security administration, Progent's 24x7 Monitoring Options include automated online network monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that are compliant with regulatory security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

System Restoration and Security Forensics
Progent provides skill in recovering networks and servers that have been hacked, are suspect, or have stopped working following a security penetration. Progent can show you how to assess the losses caused by the assault, return your company to ordinary functions, and retrieve data lost owing to the assault. Progent's certified specialists can also perform a comprehensive forensic analysis by examining activity logs and utilizing other proven assessment techniques. Progent's experience with security consulting minimizes your business disruption and allows Progent to suggest efficient measures to prevent or mitigate new attacks.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of proven ransomware recovery experts with the skills to rebuild a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware cleanup and restoration consulting.

Work-from-Home Security Solutions
Work-from-Home (WFH) staff members typically use their own devices and often work in a unsecured physical environment. This situation increases their vulnerability to cyber attacks and requires judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned team of Work-from-home support consultants can assist your business to design, implement and manage an effective cybersecurity solution that protects critical IT resources in networks that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on line-of-business initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management stack that features computer learning algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and zero-day malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response tool activated by Progent to provide control and visibility of a client's network at the outset of a ransomware emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response services.

Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, concurrent, automated testing of your internal and perimeter network so you can expose, prioritize, fix, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the support of a NodeZero Certified Operator who can assist you to use NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure so you can determine your current security posture. Progent can also help you to strengthen your network security and can assist you to plan and implement a cohesive cybersecurity strategy that streamlines management and delivers maximum protection for on-premises, cloud-based, and perimeter IT resources. To learn additional information about Progent's vulnerability analysis services powered by on NodeZero's PEN test products, refer to Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key part of any overall IT system security strategy. Progent's security experts can run extensive penetration tests without the knowledge of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event history monitoring are correctly configured and consistently monitored. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Experts.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your data backup processes and allow transparent backup and rapid restoration of vital files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different network channel. A broad selection of devices can be utilized for this added means of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several verification devices. For details about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified consultants can provide world-class consulting support in key areas of computer protection including:

Information Risk Evaluation and Security Compliance Assessment
Progent offers expertise with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive system tests to reveal possible security holes. Progent has extensive experience with scanning tools and can help you to understand audit results and react efficiently. Progent's certified security consultants also can perform web application testing and can conduct thorough evaluation of corporate-wide security to determine your organization's compliance with important worldwide security specifications including HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances as well as mobile devices. Get the details concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical expertise for Cisco's complete range of security and VPN solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get additional information concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
In addition to being expert in a wide array of protection technologies available from Microsoft and Cisco, Progent offers businesses of all sizes expert consulting for security products from other major firewall and Virtual Private Network suppliers. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager Engineers for Jacksonville FloridaCertified Information Security Manager (CISM) identifies the basic competencies and international benchmarks of performance that information security professionals are expected to master. It offers business management the confidence that those who have earned their CISM have the experience and skill to offer efficient security management and engineering support. Progent can offer a CISM support professional to assist your enterprise in key security disciplines including data protection governance, risk management, data security program control, and incident response support.

Learn the details concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Consulting Expertise
CISSP Certified Network Security Professionals for Jacksonville FloridaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP accreditation through demonstrated professional work, extensive study, and formal testing. CISSP Certification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security management procedures, security architecture and models, connection permission systems, applications development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.

Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Jacksonville FloridaProgent's ISSAP Certified cybersecurity consultants have earned ISSAP status following thorough testing and significant experience. field experience with information security design. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Get more details about Progent's ISSAP Accredited Secure System Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow modern system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering leading practices, produce cohesive system designs that incorporate compliant security features for all critical system functions, define efficient design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic security models that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor Consultants for Jacksonville FloridaThe CISA accreditation is a globally recognized qualification that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Certified security audit consultant able to help companies in the areas of IS audit process, IT enforcement, network assets and architecture lifecycle, IT service delivery, protecting data resources, and business continuity preparedness.

Get more details about Progent's Certified Information Systems Auditor Professional Services.

CRISC Network Risk Management Consultants
CRISC-certified IT Risk Consultants for Jacksonville FloridaThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and execute a workplace continuity plan that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Premier security engineers for impartially evaluating your IT control mechanisms and with the expertise of Progent's CISM consultants for defining company-wide security policies and procedures.

Learn more details about Progent's CRISC Risk Management Expertise.

Global Information Assurance Certification Support Expertise
Security Experts with GIAC Certification for Jacksonville FloridaGIAC was established in 1999 to certify the knowledge of computer security engineers. GIAC's goal is to verify that a certified professional possesses the knowledge appropriate to deliver services in vital categories of system, information, and program security. GIAC accreditations are acknowledged by businesses and institutions throughout the world including United States National Security Agency. Progent can provide the support of GIAC certified security engineers for any of the security capabilities addressed within GIAC certification topics such as assessing IT infrastructure, security incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn additional details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Expertise
If your company is located in Jacksonville Florida and you need computer security consulting, phone Progent at 800-993-9400 or refer to Contact Progent.

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Onsite IT Consulting
Progent locations in Jacksonville Metro Area

City Address Phone Link
Jacksonville 25 N Market Street
Jacksonville, FL 32202
United States
(904) 674-3339 Jacksonville Network Support Services




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    Nexus switches are intended to deliver the throughput, scale, availability, cloud readiness, capacity, data protection and manageability required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting expertise to assist you to plan an optimal switch topology, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, perform security vulnerability evaluations, set up proactive monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities incorporated into Nexus family of switches. Progent can also assist you to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.

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    Progent can help you to plan and implement a smooth migration from a Sun Solaris-based IT system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can assist you to guard your information and reduce business discontinuity by designing an effective transition strategy that protects your current investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration support, data and application software transition, and processor and media transition and consolidation.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to plan, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.

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