Jacksonville Consultants
Supplemetary IT Staffing for Network Support Groups
Besides providing fast access to guidance from high-level IT professionals and subject matter experts (SBEs) to assist Jacksonville, Florida organizations to resolve specific IT issues or longer-term projects, Progent offers short-term supplemental staffing to deliver more generalized assistance such as desktop support, network administration, and Help Desk services. Short-term staffing can help organizations to respond to planned or surprise increases in the need for network personnel, which may result from situations such as mergers and acquisitions, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids caused by the loss of full-time IT personnel due to vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staffing Program Progent's temporary supplemental staffing services offer organizations the versatility to react to increases in requirements for IT services without dealing with the costs and hassle associated with identifying and hiring professional technical personnel and without the burden of increasing your permanent staff size.
Important features of Progent's temporary staff augmentation services include:
- Rapid availability of reliable network pros
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your full-time IT staff
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Close relationship with a top-level, full-service source for network support
Progent's shared Help Desk Call Center program is a specialized on-going staff augmentation option that enables IT groups to share the work of Call Center support transparently between their in-house network personnel and Progent's nationwide pool of technical support specialists. Acting as a seamless supplement of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint service solution based on by the industry's leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for businesses throughout the U.S. Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Jacksonville, Florida Companies
Progent's nationwide roster of certified consultants and technical experts offers Jacksonville, Florida organizations a wide array of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Expertise
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Consulting
- Virtualization Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Surveys
Contact Progent for Short-Term IT Staffing for Jacksonville, Florida Businesses
To learn more details about Progent's temporary staff augmentation services for Jacksonville, Florida companies, call
An index of content::
Immediate VPN Online Troubleshooting
Cisco RADIUS Security Consulting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete family of products aimed at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Lync Server 2013 IM Specialist
Lync Server 2013 topology Consulting
Progent's consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to design and carry out a deployment of Microsoft Lync Server that unifies the control of IM and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent can in addition assist your company to carry out a smooth migration to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server to enhance the team-computing functions of MS Office applications, and provide online seminars and ongoing support for Lync and other Microsoft technologies.
Offsite BDR Services Technical Support Services
ProSight Data Backup and Restore Services Technology Professional
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information.
Solaris Technology Professional
Solaris Online Help
If your company network combines Sun Solaris technology with Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high availability, superior throughput, and strong protection. Progent's Solaris and Microsoft Windows integration support services include network infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk support.
Consulting Services Linux Network Monitoring, Nagios and MRTG
Linux Network Monitoring, Nagios and MRTG Consultancy
Nagios and MRTG are powerful, license-free monitoring tools that run with Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-platform situations where Linux and MS Windows run side by side. The Nagios monitor allows network support engineers to track system services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network integration experts can show you how to utilize both these utilities to streamline and troubleshoot your computer network.
On-site Support Best Practices
Problem Escalation Through Teamwork Technical Support Firm
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry background, at the forefront of IT service, executing a broad range of IT tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices that are combined into shared leading practices training that Progent teaches its support personnel. This ensures that you get not just world-class technical help, but also a consultant with field-tested methods for using technical knowledge to solve actual network problems efficiently.
24-Hour Email Security and Virus Protection Small Business Computer Consulting Firms
Microsoft Exchange 2019 Server Server Install
Progent's Microsoft-certified consultants have over a decade of background delivering email support for customers that range from small businesses to global enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email environments, and implement remote and wireless email access. Progent’s Microsoft Exchange support services can assist you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you integrate Microsoft Outlook Web App (OWA) for all major browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Urgent Consultant Services Microsoft Exchange Server 2016 Migration
Exchange Server 2016 Migration IT Consultants
Progent can help you in all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Emergency Windows Server 2016 Hybrid Configuration Consulting Services
Support and Help Windows Server 2016 Hybrid
Progent's certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft Certified Work At Home Job
Cisco Engineering Employment Opportunities
Progent is seeking to find fulltime, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security certification; and advanced system design consultants with experience in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, data protection, and server virtualization. Progent also is looking for employees who can join Progent's team of desktop support technicians and off-site support experts. In addition, Progent is seeking talented administrators who can perform effectively in our fast-paced, virtual office environment.
Microsoft Expert Exchange 2000 Migration
Exchange 2000 Server Upgrade Engineer
Progent is among the most qualified information technology consulting firms for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Catalyst 9100 Series Access Point Support and Integration
Catalyst 9115 Access Point Specialist
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Offsite Workforce Data Protection IT Consultant
Offsite Employees Data Protection Technology Consulting Services
Progent can assist small and medium-size companies to plan, install, validate and manage backup/recovery systems required for telecommuters.
Network Engineer Enterprise Services Project Methodology
MSF Consulting Service Firm
In performing IT projects for enterprise clients, Progent uses a structured approach based on specified milestones so as to meet budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are recorded to provide a comprehensive description of IT services delivered and to assist in downstream network maintenance.
Excel Power Map Programming Firm
Contract Development Excel Power Query
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist you to plan, develop, test, deploy, administer, and debug applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to move your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent offers as-needed support to clients who need a fast solution to a specific problem related to Excel and Progent also offers full project management support for migrating or developing mission-critical applications based on Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the needs of individuals or groups.
CCIE Expert Certified Database Applications Specialists
Professional Database
Progent's Microsoft-certified relational database consultants can provide businesses of any size online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and configuration, database design and programming, management support, synchronization solutions, storage management, tuning, data migration, information security, backup/restore systems, troubleshooting, and training.
Double-Take Software Backup Online Help
Double-Take Backup and Restore Information Technology Consulting
DoubleTake/Carbonite Software offers a family of tools intended to provide small businesses a variety of affordable solutions for backing up and restoring vital workloads including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have extensive experience integrating DoubleTake/Carbonite technology into small business information networks to create an advanced state of fault tolerance and disaster recovery capability at an affordable price.
Windows 2008 Active Directory Professionals
Active Directory Network Consultants
Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progent’s Microsoft Premier consultants are experts in designing, deploying, and supporting complex Microsoft Enterprise Active Directory projects. Progent’s fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy legacy version configuration objects in production Active Directory environments, and fixing failed installations of Active Directory and Active Directory-associated programs.
24/7 macOS Network Specialist
macOS Connectivity Setup and Support
Progent's Mac support engineers can assist you with a wide range of network foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as VoIP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and aligned with your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Windows Server 2019 Hyper-V Support Services
Consultants Windows Server 2019 Hyper-V
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Computer Service Midsized Office
Mid-sized Office Computer Consultancy Company
Progent provides technical support for mid-size businesses with 100 to 250 system users. The medium size company or office has traditionally been an overlooked segment of the market for network consulting services. The cost structures and support access models of large third-party service organizations make them too expensive for the ordinary small business or small medium business (SMB), which usually has a modest IT budget with which to support an information system whose complexity and sophistication are frequently comparable to the networks of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, dramatically reduces the network support costs of a small-medium business while offering the small organization with big-company support from professional, world-class consultants knowledgeable in a wide range of small business technologies. If your medium size company or small business is looking for levels of network help appropriate by a mid-size organization without paying enterprise prices, contact Progent.
Solaris with Windows Consult
Specialists Windows and UNIX
Progent's UNIX family support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
ProSight Ransomware Protection Consultants
Virus Rollback Consultants
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including protection, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
UNIX with Windows Network Consultant
Support and Integration Windows, UNIX, Solaris
If your company network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for easy management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX and Windows integration support offerings include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and repair, on-site technical support, and Help Desk services.
System Center 2016 and Windows 10 Integration On-site Technical Support
System Center 2016 Operations Manager Consultants
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced IT service programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company networks world-class reliability, protection, and productivity.
Engineer SQL Server 2008
MS SQL Server 2008 On-site Technical Support
SQL Server 2008 offers indispensable, familiar tools to IT professionals and network users, lessening the difficulty of creating, integrating, managing, and accessing company data and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Engineer Windows 7 Upgrade
Microsoft Windows 7 Migration Support and Integration
Progent's Microsoft certified consultants can assist you to assess
Internet Security and Acceleration Server Consulting Services
ISA 2004 Standard Edition Server Troubleshooting
Progent’s Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your business network from attack by external and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Solaris Specialist
Solaris Online Technical Support
If your business network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your operating systems to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance services include IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk services.
24x7x365 Remote Support System Center 2016 and Hyper-V Integration
System Center 2016 Troubleshooting Computer Consulting
Progent has more than 10 years of background deploying, maintaining and troubleshooting the core platforms included with System Center and can help you to design, install, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help your organization to upgrade to the current version of System Center from an older one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.
Open Now ProSight password management system Professionals
After Hours IP address management Consultancy
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Microsoft Certified Partner ISA Server Online Technical Support
ISA 2004 Server IT Consultants
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy a configuration of ISA Server 2004 that supports your information protection requirements without limiting your productivity.
Local Government Engineers
School District Exchange Consult
Progent has extensive experience delivering a broad range of online network support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert online IT consulting and has provided network solutions to clients in every state. Online support saves travel costs and solves issues faster than onsite support.
