In addition to offering rapid access to top-tier IT professionals and subject matter experts to assist Jacksonville, Florida businesses to resolve specific technical issues or strategic projects, Progent offers temporary staff augmentation to deliver more broadly defined assistance like PC support, network management, and Help Desk response. Short-term staffing can help businesses to deal with anticipated or unplanned peaks in the need for IT personnel, which may result from situations such as company mergers, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also cover voids resulting from the loss of in-house staff members due to scheduled vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services offer businesses the flexibility to respond to surges in requirements for IT services without being saddled with the expense and delays associated with reviewing and hiring professional technical help and without the risk of increasing your permanent head count.

Key features of Progent's temporary staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Comprehensive reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close relationship with a top-level, full-service source for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center service is a proven flexible staff augmentation alternative that enables IT organizations to divide the work of Help Desk support transparently between their internal network staff and Progent's extensive pool of technical support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative service solution based on by the leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite network expertise for businesses across the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Jacksonville, Florida Businesses
Progent's seasoned team of certified consultants can provide Jacksonville, Florida companies a broad array of remote technical guidance and debugging services. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term IT Staffing for Jacksonville, Florida Organizations
To learn more details about Progent's temporary staffing services for Jacksonville, Florida companies, call 800-993-9400 or visit Contact Progent.