Jacksonville Telecommuters Solutions Support Services
Cloud Solutions Consulting
Expanding your remote workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Jacksonville organization to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services that go from on demand guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Jacksonville, Florida companies to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and unified management.
Public Cloud Integration for Remote Workers
Progent offers affordable online support for helping businesses to create, manage and troubleshoot integrated hybrid network architectures that incorporate internal data centers, remote workers, branch offices, plus public cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, authentication, and cybersecurity.
Microsoft Azure is a leading family of public cloud software and services that allows you to utilize infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure features more than 100 services services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure services for telecommuters by setting up and troubleshooting firewalls and VPN IPsec tunnels. For information about Progent's support services for Azure, refer to Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of client productivity software and cloud services available by subscription. Microsoft apps and services are provided in a selection of bundles designed for users ranging from individuals and small offices to large corporations. Progent offers fast and easy online access to experts familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the various subscription plans offered with Microsoft 365 and configure 365 applications for your at-home workers to achieve maximum business value. For details about Progent's expertise for Microsoft Office 365, see Microsoft Office 365 consulting support.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product line. Office 365 Exchange Online provides the advantages of reduced costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local deployments of Exchange, allowing you to build hybrid information systems. Progent's Exchange consultants are available for occasional assistance to get you past tough IT roadblocks and also offer end-to-end project management services to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online deployment. To find out Progent's consulting services for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's biggest provider of cloud-based services. Progent offers fast and economical online contact with cloud connectivity experts who can help your business to plan, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-availability network model so your users have a consistent computing environment whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud Platform is a leading collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your key applications cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent can help you to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and simplify access control for at-home workers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's management tools to administer and monitor your Google Cloud environment. To learn, visit Google Cloud Platform integration services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Jacksonville, Florida company, call
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SQL Server Remote Support
24/7 MS SQL Server Developer Firm
Progent's certified SQL Server application developers and DBAs offer remote consulting to help businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
IT asset management Consultant
network asset documentation management Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.
Computer Security Assessment Specialists
Computer Security Vulnerability Evaluation Consultants
Progent has created several security packages designed to deliver larger institutions an objective and comprehensive security audit from a group of premier security consultants. All Progent's network security evaluation bundles incorporate a suite of services like automated scans from within and from beyond the corporate security perimeter, professional analysis of results by certified security engineers, creation of a paper explaining the findings, plus a live concise executive summary and a detailed live outbrief for in-house IT managers.
Consultant Services Operations Manager
Engineer Comprehensive Event Management
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to fix serious issues detected by SCOM 2012.
24-Hour Meraki AP Configuration
802.11ac Upgrade Remote Support
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Information Transfer Information Technology Consulting
IT Training Network Engineer
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Small companies who utilize trusted independent consultants or who employ in-house support personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, secure, and productive.
64-bit Processing Specialist
64-bit Server Consultant
Progent’s Microsoft-premier engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of migrating to 64-bit PC desktop computing, design an affordable upgrade process that reduces operational disruptions, and offer inexpensive, professional online support to aid your company to configure 64-bit PC desktop operating systems and applications on your current computers.
MOM 2007 IT Services
Computer Engineer Remote Network Monitoring
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of network stability that was previously limited to enterprises. Progent offers several RMM options available as economical service packages created to help your company to identify and resolve a most network problems before they can impact productivity.
Lync Server 2013 IM Professionals
Lync Server 2013 and SharePoint Professionals
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Microsoft Small Business Server Consultant Services
Specialists Microsoft SBS 2008
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a powerful but manageable information. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer support expert with real-world background designing and building seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of over 10 years of experience supporting business systems based on Microsoft products. This background ensures you success in installing, managing, and maintaining IT solutions that incorporate the Small Business Server suite of servers and applications.
Consultancy Email White Lists
ProSight Email Guard Content Filtering Specialists
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Engineer Database Applications
Biggest Database Programming Outsourcing
Progent's certified database application consultants offer small and midsize businesses remote DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, application design and coding, administration services, replication and synchronization solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Best Windows and Linux Remote Troubleshooting
Setup and Support Windows and Linux
If your company computer system combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your servers into a unified environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high availability, enhanced performance, and tight security. Progent's UNIX/Linux and Windows coexistence assistance services feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Remote Workers Remote Consulting
Support and Integration Teleworker Solutions
Progent has two decades of experience assisting small and medium-size companies to plan, implement, tune, administer, and debug IT networks that support teleworkers.
Immediate Non-stop Data Centers IT Consulting
Non-stop Data Centers Network Consultant
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular needs of your company. Fault tolerant collocation sites are especially appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center with even a minimum degree of fault tolerance is too expensive for most small companies. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of engineering and maintenance services.
Remote Consulting SPS
Support and Help SharePoint Server
Progent’s Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. SharePoint offers a central location for your workers or clients to connect to, organize, share and manipulate relevant information, files, and applications and to communicate with one another. SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information they’ve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Call Desk Sharing Professional
Extended Help Desk Configuration
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Amazon MWS development Contract Development
Expert Development Amazon Marketplace Web Service integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Microsoft and Apple Mac Desktop Small Office IT Support
Design Firm Desktop Technology
Progent can deliver a wide range of cost-effective support services to help your business to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or online help for individual machines or laptops or work with you to design and implement a large-scale rollout of new or updated operating system platforms and applications. Progent can also provide engineers and technical workers to assist your company to plan for and implement a company move or merger designed to cause minimal disruption of your business.
Microsoft LCS Server Instant Messaging Remote Consulting
Microsoft LCS Server Specialists
MS Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package featuring advanced protection, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property protection. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
Microsoft Expert System Center 2016 Operations Manager Consultants
24x7x365 Microsoft System Center 2016 Technical Support
Progent has more than a decade of background integrating, and supporting the key components included with Microsoft System Center and can assist your organization to plan, configure, manage, and fix your System Center solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to upgrade to the latest edition of Microsoft System Center from an earlier one or from another datacenter management solution to provide the advantages of best-in-class deployment, automation, security, plus datacenter and critical application performance monitoring.
Immediate Network Design Consultant Microsoft Office 2003
Server Troubleshoot Expert Microsoft Office
Progent’s IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust system architecture for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Office 2000.
Google Cloud Natural Language Technology Professional
Google Cloud Dialogflow Consultant
Progent can provide cost-effective remote and on-premises support to help companies of any size to move any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
24-7 InDesign Education
24/7 Training QuarkXPress
Progent's Apple Mac consultants can promote the creative facets of Macintosh computing by providing help services and education in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
School Wireless Example Application
Proxim Wireless Example Application
Progent delivered a wireless networking solution that enabled a school to increase efficiency and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Consulting CISM Certified Security Management
CISM Compliance Audit
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that information security managers are expected to learn. CISM gives executive management the assurance that those who have qualified for their CISM certification have the background and knowledge to deliver effective security management and consulting services.
SMS Migration Integration Support
Microsoft SMS Server Consultants
Progent’s Microsoft-certified experts provide small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is Microsoft's new name for the change management platform previously called Systems Management Server. System Center Configuration Manager provides a range of enhancements to Microsoft Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s certified engineers can show you how to use SMS 2003 or Configuration Manager economically for automated OS and application software deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also assist you to migrate efficiently from Systems Management Server 2003 to Configuration Manager.
Office 365 Exchange Online and on-premises Exchange Remote Technical Support
Integration Office 365 AD Connect
Office 365 is Microsoft's expanding family of client productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans targeted at markets ranging from individuals and households to global enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud resources.
Wireless Network Professionals
Support Outsourcing Wi-Fi
Progent can help you design, deploy, manage, monitor, and repair a viable Wi-Fi network architecture, select appropriate components, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11x system security plan that is well integrated with the security strategy for your entire business network.
Firepower Management Center Consulting
24/7 Cisco Firepower 1000 Series Firewalls Support and Setup
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, administer and debug firewall environments built around ASA 5500-X firewalls with Firepower Services.
Security Vulnerability Evaluation Engineer
Computer Security Assessment Services
Progent offers several network security service bundles designed to provide larger institutions a professional and thorough network security audit from a team of certified security consultants. All Progent's security evaluation bundles incorporate a collection of services like network scans from within and from beyond the company security perimeter, expert interpretation of captured data by certified security consultants, production of a report explaining the findings, plus a live high-level executive outbrief and a detailed interactive review for internal network administrators.
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