Enlarging your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Jacksonville company to select the appropriate tools and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can assist Jacksonville, Florida companies to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and unified management.

Cloud Integration for At-Home Workers
Progent offers advanced remote support for enabling organizations to create, maintain and troubleshoot integrated network architectures that incorporate physical data centers, telecommuters, branches, and public cloud resources. Progent offers expertise for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud access, authentication, and cybersecurity.

Azure Integration for Remote WorkersAzure is a leading family of public cloud software and services that enables you to utilize IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure features more than 100 services services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, refer to Azure expertise.

Microsoft 365 Integration Services for At-Home WorkersOffice 365, now called Microsoft 365, is Microsoft's popular family of client productivity applications and cloud services available on a subscription basis. Office apps and cloud services are marketed in a variety of bundles intended for users ranging from individuals and households to major enterprises. Progent offers fast and easy online contact with consultants knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the numerous subscription bundles available for Office 365 and configure 365 apps for your teleworkers in a way that delivers top business value. To learn about Progent's expertise for Microsoft Office 365, refer to Microsoft 365 consulting support.

Exchange Online Integration for At-Home WorkersMicrosoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high reliability, and other advantages associated with cloud computing. Microsoft has designed Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, allowing you to create hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for as-needed assistance to guide you past tough IT bottlenecks and also offer comprehensive project management services to make sure your remote workers have convenient and safe access to your Office 365 Exchange Online deployment. For information Progent's support services for Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration Services for TelecommutersAmazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's leading provider of cloud-based services. Progent offers rapid and economical online contact with cloud connectivity experts who can help your organization to design, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to create a high-uptime network architecture to make sure your users have a consistent computing experience whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's support services for Amazon AWS, go to Amazon AWS consulting services.

Google Cloud Platform Integration for TelecommutersGoogle Cloud Platform (GCP) is a leading set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical applications cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent's consultants can help you to deploy virtual machines on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and streamline identity control for at-home workers with GCP Cloud Identity. Progent can also assist your organization to use GCP's management technology to administer and track your Google Cloud ecosystem. To learn, see Google Cloud Platform (GCP) integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Jacksonville, Florida business, call 1-800-993-9400 or visit Contact Progent.



An index of content::


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    System Center 2016 provides important enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.

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    Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and filtering network traffic according to user class and locale. Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller solutions.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and fixing SCOM environments and offer organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and within your budget.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.

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    Progent's Cisco-certified CCIE network engineers can assist your company to maintain your existing PIX 500 or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent provide businesses of all sizes world-class IT remote or onsite consulting for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.

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    Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts offer online and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

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    Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help your organization to design, program, test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your existing Excel solutions to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent can provide as-needed support to clients looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide full project management services for upgrading or creating line-of-business applications based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individual users or teams.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete technical solutions for your IT system.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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    The server cluster feature set built into the high-end versions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of clusters that offer improved levels of system availability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped setup and installation, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, fewer failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of Windows clustering, design and implement an installation, train your network support staff to administer your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery procedure.

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