Jacksonville Work at Home Employees Configuration Consulting and Support
Management Solutions Consulting and Support Services
Expanding your remote workforce may have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Jacksonville organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Jacksonville, Florida companies to succeed with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified platform for safeguarding critical data by managing onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Managed endpoint computers can be personally owned or business owned. IT admins managing the endpoint devices of at-home workers can use Intune to deploy and validate applications on devices, push updates and certificates, configure policies for permission to access data and resources, set passwords, create VPN connections, control how telecommuters share data, set up threat defense, ensure security compliance, and delete corporate data from lost, stolen or decommissioned devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS computers. To find out about Intune and how Progent can help your company to use this platform to administer the endpoint computers of your telecommuters, see Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that helps network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top capabilities of Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies reporting and performance analytics, email encryption, and tight integration with Microsoft applications and cloud services. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Jacksonville, Florida business, phone
An index of content::
Wi-Fi VoIP phone integration On-site Technical Support
wireless IP phones and Cisco Unified Communications Manager IT Consultants
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide remote and onsite support to help you create and manage a Cisco Wi-Fi VoIP phone solution by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Wi-Fi controllers patch management Technology Professional
Internet of Things patch management Consultant Services
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoints printers and scanners, network infrastructure appliances like switches and wireless access points, and IoT devices such as alarms and robotics.
Services Locky ransomware recovery
Hermes ransomware recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Lync Server 2013 Mirrored Back End Servers Technology Professional
Consulting Lync Server 2013 dial plans
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support services to help your company to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Top Quality Learning MOTU Digital Performer
Apple Final Cut Pro Learn
Progent's Mac consultants can support the creative facets of Macintosh computing by providing help services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Barracuda Backup and Hyper-V Network Consultant
Barracuda Backup Software Appliance Network Consultants
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Solaris Support Services
UNIX Consultant
If your company network combines Sun Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings include network architecture integration and support, support for Windows services for UNIX, online server monitoring and management, online network help and repair, on-site technical support, and Help Desk outsourcing.
Cisco ASA 5500-X with Firepower On-site Support
Cisco Firepower AMP Computer Engineer
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified control of advanced security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Technology Professional ransomware removal and restore
Maze ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Emergency Technical Consultant Cisco VoIP Phones and Unified Messaging
Cisco VoIP Phones and CUBE Technical Support Services
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Consultant Dharma ransomware recovery
Consult ransomware virus recovery
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
IT Services Exchange Server 2007
Expert Microsoft Certified Consulting Services Exchange 2007 Edge Server
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Computer Engineer Wireless LAN
Wireless LAN Network Consultants
Progent can help you design, deploy, manage, monitor, and repair an efficient Wireless LAN architecture, select appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough 802.11x network security strategy that is well integrated with the security strategy for your overall corporate network.
Immediate .NET Framework Programmer
.NET iOS Contract Programmer
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and affordably.
Security Penetration Testing Cybersecurity Contractor
Security Consultancies Stealth Penetration Testing
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security professionals can run thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to the latest versions of ransomware.
Jabber Setup and Support
Unified Contact Center Express (Unified CCX) Technical Support
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express offer an advanced IP-PBX by integrating closely with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable online and onsite support to assist businesses of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can assist with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange Server.
Teleworker Helpdesk Troubleshooting
Network Consultant Telecommuter Helpdesk
Progent can provide small and mid-size organizations overflow or fully outsourced Help Desk support for an offsite workforce.
Technical Consultant Windows 11 and TPM
Windows 11 Upgrade Professional
Progent's Windows 11 consultants offer an array of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment, and Help Desk Call Center services.
Amazon SQS Development Group
Developer Firm Amazon EC2 mobility
Progent offers affordable remote consulting to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed support to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Extended Call Center Specialists
Online Support Virtual Service Desk
Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most issues.
Consultants iPad Infrastructure
Mac VoIP Support and Integration
Progent's Apple Mac support consultants can help you with a wide range of network infrastructure areas such as system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a network architecture that is reliable, safe, efficient and aligned with your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Services CISM Security Management
CISM Certified Cybersecurity Management Consulting
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of performance that IT security managers are required to learn. It provides business management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to provide effective security management and support services.
IT Outsourcing Consultant Services
24 Hour Full Service Outsourcing Professional
Progent can deliver comprehensive remote support for all technologies associated with today's small business IT systems and offers a variety of strategic, as-needed services such as a temporary CIO to provide advanced IT design and budgeting capability, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for critical initiatives such as office moves oroperating system migrations, connectivity consultants for designing fast and robust network infrastructure, certified security engineers to verify information safety and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, customize, or troubleshoot business application programs.
PST files and Outlook for Mac Specialists
PST files and Outlook for Mac Network Consultant
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the GAL, import addresses, synchronize calendars, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
Windows 7 Wireless Remote Consulting
Largest Microsoft Windows 7 Upgrade Information Technology Outsourcing
Progent's Microsoft certified engineers offers remote and on-premises consulting expertise to assist your company to manage, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.
Network Consultants Exchange 2019 Configuration
Exchange 2019 Security Remote Support
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Wireless Online Consulting
Wireless Consulting Services
Progent's professionals provide experience in multiple disciplines relevant to mobile connectivity such as network architecture, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your organization time and expense by applying their wireless background to show you how to choose and configure mobile connectivity solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile appliances perform better.
Top Microsoft Expert Remote Technical Support Configuration Manager
Remote SCCM Security Integration
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Windows Server 2022 Encrypted Networks Professionals
Windows Server 2022 Virtual Machine Network Consultants
Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
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