Expanding your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Jacksonville organization to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Jacksonville, Florida businesses to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to manage your current conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Jacksonville, Florida business, phone 1-800-993-9400 or go to Contact Progent.



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  • WSUS Consulting Microsoft Software Update Services Information Technology Consulting
  • WannaCry Ransomware Protection Consulting Ransomware Protection Professional
  • Windows 2003 Cluster Outsourcing Microsoft Windows Server 2003 Cluster Configuration

  • Online Support Services Remote Workers
    Call Desk for Telecommuters Network Consultant

    Progent has two decades of background helping small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that support telecommuters.

  • Windows Server 2016 Health Service Online Consulting Configuration Windows Server 2016 Security and Compliance

  • SQL Server 2016 SSRS Online Support Services
    Online Troubleshooting SQL Server 2016 and Amazon Marketplace Web Service

    SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.

  • Windows Server 2022 Hybrid Integration IT Consulting MCSE Expert Certified Windows Server 2022 Hybrid Solutions Integration

  • Professionals Solaris
    UNIX Professional

    If your office network mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your servers into a unified environment that permits all your OS platforms to run side by side for simple management, seamless information exchange, high reliability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Contact Center services.

  • Windows Server Essentials Security Consulting Windows Server Essentials Disaster Recovery Consultant

  • Top Rated Design Firms Microsoft Access
    FRx Contract Programming

    Progent can provide remote and on premises consulting to assist you with any facet of BI reporting from debugging or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your current reporting environment, help you to upgrade databases and applications from an outdated reporting product to a current solution, and provide custom remote mentoring to meet your specific needs. Progent's business reporting consultants can provide expertise in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

  • ransomware business recovery Specialists Emergency Consulting Services Conti ransomware recovery

  • Windows Server 2022 upgrade Remote Troubleshooting
    Windows Server 2022 Windows Admin Center Specialist

    Progent's certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.

  • wireless VoIP phone integration Online Help Network Consulting wireless IP phones and CUCM

  • Network Consulting SQL Server 2019 Development
    SQL Server 2019 Big Data Cluster Specialist

    Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in system design and deployment, application programming, database administration, and network security.


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