Expanding your at-home workforce may have a significant effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Jacksonville company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Jacksonville, Florida organizations to succeed with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major technology companies enable online meetings, video conferencing, chat, and content sharing for both local users and teleworkers. Many companies utilize a mix of products to meet the needs of their different partners and clients. Progent can assist you to maintain your existing conferencing ecosystem and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your remote employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist you to tune your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Jacksonville, Florida business, call 1-800-993-9400 or go to Contact Progent.



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    Progent can provide the support of a certified consultant with an extensive background integrating products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or maintain a telepresence environment that protects your investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure consultants who can help businesses of all sizes to create and troubleshoot a network that provides the performance, reliability, protection, and expandability you need to support your video conferencing/telepresence environment.

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