Expanding your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Jacksonville organization to select the appropriate technologies and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Jacksonville, Florida businesses to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.
Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to manage your current conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to support your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and
assist you to optimize your WAN infrastructure to run them.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Jacksonville, Florida business, phone 1-800-993-9400 or go to Contact Progent.