Jacksonville Work from Home Employees Configuration Support Partner
Solution Infrastructure Integration Consulting and Support Services
Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Jacksonville organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Jacksonville, Florida organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be especially challenging if you have to manage a combination of worker-owned hardware like PCs and notebooks, routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated and modern technologies in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Support services offered by Progent to help your company to create a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to create a safe connection for authorized at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide range of devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to view and use a data center computer's desktop. This technology provides IT managers more control over the digital environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online support for configuring home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the corporate network. Line-of-business processes may demand backup Internet access in case the primary connection breaks. Progent offers expertise for picking service providers, selecting sensible service packages, and integrating high-availability Internet access. Refer to Internet access integration services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Jacksonville, Florida company, call
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Microsoft MOM 2007 Remote Support
Server Monitoring Technology Consulting Services
Even if your business has a small computer support staff and a modest IT budget, your information network can still feature the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware operating.
Services System Center MOM
Monitoring and Reporting IT Consultant
Progent offers a selection of network support bundles for small companies. These information technology outsourcing and network monitoring services are built around the anticipatory problem solving abilities of Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the reliability, performance, and safety of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced network service packages, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Ubuntu Linux Consulting
Engineers PCLinuxOS Linux
If your company is producing Linux-based applications in an environment that has Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an affordable way for supporting an information network that provides high dependability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Contact Center outsourcing.
NetApp Clustered Data ONTAP Specialist
NetApp MetroCluster Disk Pools Consult
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart. Progent's roster of seasoned network consultants can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster DR system to prove compliance with information assurance standards and government requirements.
Technology Consulting Windows Hyper-V 2016 Management
Windows Server Hyper-V 2016 Migration IT Consulting
Hyper-V 2016 utilizes core features first designed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Server Management Professional
Virtual Server Consultancy
By using virtual server technology, businesses are able to run multiple virtual servers on a single actual server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the expense associated with buying additional server equipment. Virtual servers are the enabling technology behind private clouds, which provide important advantages such as lowering the costs of capital equipment, facilities, and management while improving data protection, system availability, and disaster recovery. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you in all areas of server consolidation and administration to enable your company to contain costs and conserve time.
Small-Medium Business Computer Network Support
Mid-sized Company Software Recovery
Progent provides IT services for medium size businesses who have 100 to 250 network clients. The medium size business or office has typically been an overlooked segment of the market for network support services. The cost structures and service delivery practices of large outside service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive server monitoring, significantly lowers the network support costs of an SMB while offering the mid-size company with big-company support from certified, IT experts knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is searching for the quality of network help needed by a medium size organization without budgeting big-company prices, contact Progent.
SCDPM 2012 and SQL Server Engineer
SCDPM 2012 Cloud Backup Troubleshooting
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to plan, implement, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Juniper SRX220 Router Testing
24-Hour Juniper SRX240 Router Security Audit Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
24/7 Technology Consulting Online Office 365 Word Training
Online Microsoft Office Training Engineers
Progent provides live online training for popular client applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of conventional physical classroom seminars, such as instant interaction between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the schedules of many students. Offered to single students or groups of any size, Progent's live online instruction permits the instructor to run the class from a remote office while the students can be spread across a campus or across the the U.S. Virtual training supports powerful learning tools such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific subjects or extended in time and wider in coverage.
BlackBerry Software Network Consulting
Top RIM Blackberry Computer Consultants
Progent offers the services of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their IT network.
Disaster Recovery Technology Consulting Services
Fault Tolerant Internet Connection IT Consultants
Progent’s fault tolerant system experts offer reliability support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, non-stop Internet connection design, high-availability data center support, and other non-stop operations support to help your organization create a 24x7 environment for strategic applications. Progent has the background to design economical, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet connection and intelligent network load balancing.
Solaris Online Network Installations
UNIX Online Computer Support Firms
Progent provides nationwide remote technical support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX/Linux and Microsoft Windows products. Remote IT help provides maximum leverage for your information technology budget by preserving user efficiency and limiting the time billed for computer repair services. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In most of cases your IT issues can be remediated over the phone or via a combination of telephone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist you with the toughest network problems.
Microsoft Certified Expert SQL Server 2019 and Exchange Online Troubleshooting
SQL Server 2019 Performance Tuning IT Consultant
Progent's certified SQL Server 2019 consultants can help you to assess the business case for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system design and integration, application programming, SQL Server management, and cybersecurity.
Firepower Services Remote Support Services
Cisco Firepower AVC Remote Troubleshooting
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Sun Solaris Upgrade
Solaris to Windows Upgrade
Progent can help your company to plan and implement a smooth migration from a Solaris-powered IT environment to a network powered by MS Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity discontinuity by developing an efficient transition strategy that protects your current investments in Sun Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, transition strategy and testing, MS Exchange migration services, data and application software porting, and processor and storage transition and consolidation.
24x7x365 SCOM Resource Pools Information Technology Consulting
Microsoft SCOM 2012 Migration Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and offer companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Dynamics GP Great Plains Software Technical Consultant
24-7 Dynamics GP/Great Plains IT Consultants
Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics solution that unifies data and processes across your company, communicates easily with other solutions, and brings together workers, clients and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Fully Redundant Network Consulting
Fault Tolerant Network Connection Consultant Services
Progent’s non-stop interoffice connectivity and 24x7 network connection consultants can help small companies achieve fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice networking.
Specialist Remote Wireless Site Survey
Wireless LAN Site Survey Consultant
Progent’s Wireless Site Survey helps you to design and implement a wireless network customized for your environment, providing your business a wireless solution that has the reception, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.
Train Macintosh
24x7 Mac Learn
Progent offers one-on-one training designed for people who wish to expand their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac applications.
Consultants Microsoft Project Server 2010
Project Server Integration Firm
Progent's Microsoft consultants offer in-depth expertise in deploying, operating and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online support services based on proven best practices to help businesses of all sizes to receive all the benefits of this leading platform. Services available from Progent include system design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.
Consultant Remote Network Support
Onsite Support Technology Consulting
For mid-size companies who need network support, Progent can deliver a variety of alternatives including on-site help, remote assistance, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, business relocation support, application programming, and expert consulting. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent offers professional in-person help for fixing technical issues quickly and affordably.
24-Hour Remote Network Support Consultancy
Professional Remote Computer Support
For medium-size businesses looking for IT support, Progent can deliver an array of options such as local help, remote assistance, phone-based Call Center, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, software development, and professional consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides professional in-person help for solving technical problems rapidly and affordably.
Microsoft Expert Operations Manager Network Consulting
Technical Consultant Comprehensive Event Management
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost services created to help you to detect and resolve a an array of IT network problems before they can disrupt productivity.
IT Services Wi-Fi Site Survey
Consulting Services Wi-Fi RF Spectrum Analysis for Wi-Fi
Progent’s Wireless Site Survey assists you to plan and install a Wi-Fi wireless network customized for your environment, providing your business a WLAN that has the coverage, performance, load-handling capability, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
Workspace ONE Endpoint Management Professional Services
Desktop and Mobile Device Management Networking Specialist
Progent's network consultants can assist you to automate desktop software update deployment by providing expertise with administration solutions that include Configuration Manager, Systems Management Server, and WSUS.
MRTG Support Outsourcing
24/7/365 Services MRTG for Linux
Network monitoring commonly entails tracking a network’s resource usage to help uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and developers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.
Colocation Center Migration Technical Support Services
Data Center Colocation Online Troubleshooting
Colocation sites make it possible for businesses to share enterprise-class data centers for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy including selecting and moving to a colo facility, creating network topology, defining hardware, on-premises and remote maintenance, setting up online system management, and education your IT staff.
Microsoft Exchange Server 2016 Migration Planning Technical Consultant
Exchange 2016 Upgrade Online Consulting
Progent can help your business in all facets of your upgrade to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Support and Integration Microsoft Windows 2000
Windows 2000 Computer Engineer
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2000 Servers and can streamline system management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and implement a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test installations to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Largest SQL Server 2016 and Power BI Consulting Services
SQL Server 2016 PolyBase Network Consultants
SQL Server 2016 offers major improvements in performance, capacity, security, availability, BOYD support, and built-in BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Computer Consultants ISA 2004 Server
Support and Help ISA Server
Progent's certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Mac Remote Professional
Network Service Mac
Progent offers nationwide remote technical support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support offers optimum return for your information technology dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security specialists to assist you with the most challenging system issues.
Windows 10 Security Remote Support Services
Largest Windows 10 Business Store Portal IT Consultants
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, security and compliance, streamlined deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Aironet Wave 2 Wi-Fi AP Support and Help
Aironet Wave 2 AP Remote Troubleshooting
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises integration and troubleshooting support to assist your organization to plan, implement, update, optimize, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and expected network traffic.
Consultant Price Network Support Service
Technology Support Consulting Hourly Cost
Progent's pricing policy is to charge for online support and on-site visits by the minute. As a result, you are invoiced just for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for fast fixes so you won't be forced to allow less critical problems to fester.
Small Business Access Points Technology Consulting Services
Small Business WAP131 Integration
Cisco's Small Business family of access points are Linux-powered devices engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite configuration and troubleshooting support to help you to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
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