Expanding your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Jacksonville organization to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Jacksonville, Florida organizations to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be especially challenging if you have to manage a combination of worker-owned hardware like PCs and notebooks, routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated and modern technologies in remote office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Support services offered by Progent to help your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe connection for authorized at-home workers to use IT assets situated at your corporate datacenter or in the cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide range of devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a teleworker to view and use a data center computer's desktop. This technology provides IT managers more control over the digital environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online support for configuring home routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the corporate network. Line-of-business processes may demand backup Internet access in case the primary connection breaks. Progent offers expertise for picking service providers, selecting sensible service packages, and integrating high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Jacksonville, Florida company, call 1-800-993-9400 or go to Contact Progent.

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  • SharePoint Server 2010 Consultant Top Rated SharePoint Troubleshooting
  • SharePoint Server 2013 Consulting Jacksonville SharePoint Server 2013 Support and Setup Duval County Florida

  • Computer Consultants ISA 2004 Server
    Support and Help ISA Server

    Progent's certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

  • Skype for Business and Call Analytics Consulting Skype for Business Back End Server Technology Professional
  • Small Office Computer Specialists IT Consultants Small Office
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  • SonicWall NSA 6650 Firewall Firewall Configuration SonicWall NSA 4650 Firewall Network Security Evaluation
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  • Suse Linux, Solaris, UNIX IT Services Jacksonville, Duval County Immediate CentOS Linux, Solaris, UNIX Professional Jacksonville Arlington
  • System Center 2016 and SSRS Reporting Support and Help System Center 2016 Cloud Integration Network Consultant

  • Mac Remote Professional
    Network Service Mac

    Progent offers nationwide remote technical support and troubleshooting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support offers optimum return for your information technology dollar by preserving user efficiency and limiting the hours charged for computer analysis and repair. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security specialists to assist you with the most challenging system issues.

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  • Windows 10 Security Remote Support Services
    Largest Windows 10 Business Store Portal IT Consultants

    Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, security and compliance, streamlined deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.

  • Technical Support Services MS Windows SBS Microsoft Windows SBS 2008 Engineer
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  • Technology Consulting Services Internet Security and Acceleration Server 2006 Internet Security and Acceleration Server 2006 Consulting Services
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  • Top System Center Configuration Manager Computer Specialist Network Design Consultant Workspace ONE Endpoint Management
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  • Unity Express Professionals CCIE Expert Certified Support Outsourcing Unified CM PSTN gateway

  • Aironet Wave 2 Wi-Fi AP Support and Help
    Aironet Wave 2 AP Remote Troubleshooting

    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises integration and troubleshooting support to assist your organization to plan, implement, update, optimize, manage and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and expected network traffic.

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  • Consultant Price Network Support Service
    Technology Support Consulting Hourly Cost

    Progent's pricing policy is to charge for online support and on-site visits by the minute. As a result, you are invoiced just for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular business hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for fast fixes so you won't be forced to allow less critical problems to fester.

  • VPN Security Network Security Auditor IPsec VPN Security Certification
  • Virtualization Engineers Virtual Server Technology Consultancy
  • WatchGuard Firebox Network Security Evaluation WatchGuard Firebox T15 Firewall Security Contractors

  • Small Business Access Points Technology Consulting Services
    Small Business WAP131 Integration

    Cisco's Small Business family of access points are Linux-powered devices engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite configuration and troubleshooting support to help you to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.

  • Windows 10 Compatibility Testing Small Office IT Outsourcing 24/7/365 Windows 10 OneDrive Online Help
  • Windows 2008 R2 Online Consulting Microsoft Windows Server 2008 R2 Services
  • Windows PC Simulation on Mac Setup and Support Consulting VirtualPC for macOS
  • Windows Server 2000 Upgrade Consulting Microsoft Windows 2000 Remote Troubleshooting
  • Windows Server 2008 Hyper-VI On-site Support Windows Server 2008 Hyper-VI Support and Help
  • Windows Server 2019 Live Migration Remote Support Services Consultant Services Windows Server 2019 migration
  • Wireless LAN Site Survey Technical Consultant Wi-Fi RF Spectrum Analysis for Wi-Fi Help and Support
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