SharePoint is an integrated services suite that utilizes web technology to enable teamwork and knowledge sharing by providing policy-driven control of e-documents, workflow acceleration, and consolidated functions for searching for enterprise-wide business data. Microsoft SharePoint is tightly integrated with familiar desktop applications, Microsoft Exchange, and web browsers to deliver consistent end user environment that streamlines the way groups interact with information and with each other. With SharePoint your company can easily create secure interactive portals that assemble and present vital company information from disparate locations via integrated capabilities that include Wikis, dashboards, and lists. SharePoint's Report Center contains a powerful document database for Excel workbooks, SQL Reporting Services reports, dashboards, and a selection of other classes of business documents.

Microsoft SharePoint Server is built on an open, extensible architecture that supports web functions and interoperability standards including Extensible Markup Language and Simple Object Access Protocol. SharePoint features rich APIs and event managers for lists and mixed-media files. These features allow incorporation into current systems and offer the ability to work with non-Microsoft products.

Progent's Microsoft-certified engineers can provide Jacksonville, Florida businesses affordable online and on-premises help for planning, configuring, and maintaining productive Microsoft SharePoint Server installations that can dramatically enhance important areas of your organization's IT network such as web portals, enterprise search, forms-based business processes, access to business information, and content control. Progent's Power BI consultants can show you how to utilize SharePoint information to create modern visualizations to produce interactive Power BI business analytics reports and dashboards.

Progent can assist your IT team you to plan, deploy and manage Microsoft SharePoint environments that incorporate physical and cloud-based resources. (Learn about Progent's Microsoft Azure hybrid cloud solutions.)

Jacksonville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Jacksonville Metro Area.

Progent locations in the Jacksonville Metro Area

City	Address	Phone	Link
Jacksonville	4600 Touchton Rd, #150 Jacksonville, Florida 32246	904-674-3339	Jacksonville Network Support Services

SharePoint 2019 Server Solutions Support
SharePoint Server 2019 incorporates much of the modern look and feel drawn from SharePoint Online, providing a transitional platform between the traditional experience of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless intranet solution. To learn more, see SharePoint 2019 Server Planning and Deployment Services.

SharePoint 2016 Migration and Hybrid Integration Support
SharePoint Server 2016, intended for onsite implementations of SharePoint, supports deep integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid network models that seamlessly combine local and cloud resources. Other improvements include fast provisioning with the new MinRole role-based topology installation feature, increased scale, faster performance, stronger security and compliance, enterprise analytics via Power BI support, and a more engaging user experience for collaboration. Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To find out more, visit SharePoint 2016 Migration and Hybrid Deployment Expertise.

SharePoint 2013 Migration and Development Services
Progent has been providing SharePoint consulting services since the first SharePoint product was published over a decade ago, and Progent has the scope of IT knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint Server 2013 deployment. To find out more, visit SharePoint Server 2013 Migration and Development Services.

SharePoint 2010 Consulting and Programming Services
Microsoft SharePoint 2010 offers significant enhancements in all capability areas including web infrastructure, collaboration, search, content management, business analytics, and composites. Progent's Microsoft-certified consultants offer affordable remote technical support and development services to assist your business to design, implement, manage, and maintain SharePoint 2010 environments that can include intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search engines, workflows, and other tools that improve teamwork. To learn more, see SharePoint 2010 Consulting and Support.

Microsoft SharePoint Server 2007 Support Services
The primary goal of SharePoint Server 2007 is to gather together, in a relevant way, all of the many stores of information accessible within a business network. Microsoft Office SharePoint Server 2007 includes significant improvements for joining workers, customers, teams, and partners with the data they’ve created in an environment that makes business information easy to find, download and re-use. To learn additional information, visit Progent's consulting services for Microsoft Office SharePoint Server 2007.

Microsoft SharePoint 2003 Support Expertise
Microsoft SharePoint 2003 is a corporate portal solution for establishing the connection between a company’s information and the people and teams who utilize it. SharePoint Portal Server 2003 presents a common site for your workers or clients to retrieve, control, display, and work with important information, documents, and programs as well as with each other. Microsoft SharePoint Server 2003 promotes faster and smarter management choices, more efficient sharing among teams, and more streamlined operational processes for your company. Find out more information concerning Progent's Microsoft SharePoint Server 2003 engineering services.

To get in touch with Progent about engineering support for MS SharePoint Server, phone 1-800-993-9400 or refer to Contact Progent.

Progent's Professional Support Services for Microsoft Platforms
For companies of all sizes in Jacksonville or anywhere in Florida, Progent's Microsoft-certified consultants offer affordable online network assistance and IT consulting support for the whole family of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server planning and deployment help, Microsoft Windows 2008 Server expertise, and Windows 2003 Server upgrade help. Progent's migration, installation, update, and consulting capabilities include network design, deployment, and administration outsourcing for project management and documentation, local and off-site IT support and system troubleshooting, Help Desk Call Center Support, comprehensive security expertise, IT outsourcing, and ProSight Virtual Hosting services.

Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 experts, Microsoft System Center 2016 Configuration Manager (SCCM 2016) specialists and System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can assist your organization to plan and implement Microsoft's platform for centralized management of hybrid environments that combine physical datacenters and cloud-based services.

Progent in addition offers a full range of remote PC desktop support and troubleshooting services such as Windows 10 planning and migration assistance, Windows 8.1 consulting support, Microsoft Windows 7 maintenance, upgrading to 64-bit computing, moving to 64-bit computing, integrating Microsoft Office 365, and streamlining PC desktop image creation.

If your Jacksonville, Florida business requires immediate remote support from a certified engineer, refer to Progent's Urgent Remote Network Help.

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An index of content::

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Progent provides customers the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their computer service providers have formal testing plus extensive practical experience so that Progent's customers can use Progent's service with confidence. Often, vendor credentials like the CCIE confers priority for significantly superior vendor assistance than is offered to non-certified consultants, allowing Progent to offer clients a better class of IT service. In other cases, recognized credentials such as CISA or ISSAP for network security can aid corporate customers to show compliance with regulatory requirements by engaging the services of accredited industry experts.

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If you want to revamp your production web site, build internal websites for applications such as human resources or employee education, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you build and manage a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.

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Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more efficient utilization of physical computers, streamlined operations, increased network availability, and easier management. Common uses for virtual servers are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or evaluation environments from production systems.

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Progent's Microsoft-certified consultants offer online and onsite expertise for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

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Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.

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Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

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Progent's Experts Team offers consulting in important areas such as Macintosh integration and applications; Consulting for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project logistics services; Special applications development and integration; Web site, electronic business, EDI, and client information portal development and integration; SQL management and performance consulting; Management information expertise; and Telecom systems support.

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Progent can provide cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional expertise to help you to resolve technical roadblocks or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.

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Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support services to help organizations of any size to design, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security, manageability and availability for wired and wireless users irrespective of their mobility or computing device.

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Nexus switches are engineered to provide the speed, expandability, uptime, cloud readiness, capacity, data protection and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting expertise to assist you to design an efficient switch topology, set up pilot systems to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security vulnerability evaluations, set up proactive monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also help you to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus switches.

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Systems Management Server provides extra functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and standards to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that incorporates standards, procedures and technologies to keep your IT network safe.

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IT Services Cisco Firepower 9300 Series Firewalls
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Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.

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Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security designs for IT networks with many sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement an installation of ISA Server 2004 that meets your information protection needs without restricting your network.

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Top Dynamics GP Software Online Troubleshooting
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important features of Dynamics GP software include a modular structure that allows you to buy just the functionality you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that allow you to monitor all activities, income and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to process data from almost any database or desktop application into Microsoft GP/Great Plains, and an open design that makes it easy to create custom programs. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP support professionals to help you turn the advanced features of Dynamics GP business accounting software into a high-value business solution.

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SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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Microsoft Certified Partner Microsoft Office SharePoint Server 2010 IT Consultants
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Progent’s Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and data. SharePoint offers a common spot for your employees or customers to connect to, organize, share and interact with useful information, files, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint environment or migrate to the latest version of SharePoint.

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The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers without sufficient internal resources to assemble effective pilot systems, the lab reduces capital outlay and engineering risk and helps keep critical IT initiatives on schedule.

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MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution offering advanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and elevated business efficiencies, increased worker output, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide remote and on-premises support and mediation services for your Office Communications Server environment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add business value to your IT system

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Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.

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Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that allow small companies with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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To provide cost-effective IT services for small businesses, Progent has developed full-service computer outsourcing packages that give small companies fast access to technical expertise without requiring you to hire, train, and manage a large full-time computer support team. Progent’s IT outsourcing packages give you an affordable way for building a protected and reliable environment for your favorite Microsoft Windows business productivity products including Microsoft Office XP and Microsoft Office 2003.

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Progent has been delivering SharePoint support since the initial product was released more than a a dozen years, and Progent has the scope of IT knowledge to help businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 migration.

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Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller products. Progent offers support for hardware-based and software-based Wi-Fi controllers and can help you to determine which version is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.

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Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting services are built upon proven virtualization technologies that enable small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.

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Progent’s IT outsourcing services for small companies feature planning 2003 Server, .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person repair, resolving chronic IT issues, and producing a company-wide security plan. Progent can show you how to enhance system availability and performance via zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also offers project management help for major upgrades and can assist with requirements assessment, resource inventory, bill of materials production, vendor selection, procurement coordination, and full documentation. Progent’s computer outsourcing help also features training for office productivity programs such as Microsoft Office.

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Progent can help you in all facets of your upgrade to Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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Progent's network consultants can help your company to automate desktop PC change and update deployment by providing expertise with administration platforms like Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.

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Progent can provide the services of a certified consultant with expertise deploying technology from the major telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to create and maintain a communications network that delivers the speed, dependability, security, and expandability required to accommodate your telepresence environment.

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Mac Office Outlook Instruction
Top Mac OS X Education

Progent offers one-on-one education customized for people who wish to broaden their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X applications.

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Progent's webinars offer small businesses the cost savings, simplicity, and flexibility of web-based learning and the proven training methods of experienced instructors who utilize advanced collaboration software to reproduce live, participatory classes. Progent offers online education for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics accounting and analytics software including Microsoft Dynamics GP; as well as additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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Technology Consulting Services Intune and Apple iOS
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Progent's Intune consultants can assist your organization to assess the strategic value of utilizing Microsoft Intune for managing your mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure security and compliance policies, plan and deploy pilot environments to confirm the benefits of Intune for your environment, install Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune deployment.

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Progent's Microsoft-certified consultants can provide affordable online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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Progent's Citrix-authorized engineers can help you to evaluate the business advantages of XenServer and additional Citrix products, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology environment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.

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Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major enterprises.

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Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, the lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.

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Progent has a long background delivering a broad range of remote network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert online network support and has provided network support to clients in every state. Online support eliminates travel costs and solves problems more quickly than onsite support.

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If your company does not need emergency remote help but expects to require assistance with your network in the near future, you can conserve time and money and guarantee that the right expertise will be available when you want it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.

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Progent’s certified experts offer small and medium size companies enterprise-level consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is Microsoft's new name for the change management platform previously called Systems Management Server. Configuration Manager offers a range of enhancements to Microsoft Systems Management Server including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application software deployment, security patch control, application tracking, and software license compliance. Progent's engineers can also assist your company to move efficiently from SMS Server to System Center Configuration Manager 2007.

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Cisco's security and offsite connection products for small organizations provide a complete range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your company goals.

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Cisco Cisco Unified Communications Manager, previously branded CallManager, functions as the heart of Cisco's collaboration portfolio. Unified CM and Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and onsite support to help businesses of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.

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For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco system specialists offer a range of IT support services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, on-site or remote emergency support, and troubleshooting for data center hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes smart use of co-location facilities and Internet data centers. Progent’s Microsoft Premier engineers can help large corporations plan, deploy and support major rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.

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Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and faster return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier manageability. Common usage scenarios for virtual machines include resource consolidation, low-cost hosts for mission-critical legacy software running on outdated operating systems, and affordable isolation of software development or evaluation environments from on-line systems.

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Progent can provide small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible technology to improve business processes so they match more closely with your corporate goals. Your company can develop and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.

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Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and operate management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop efficient procedures and policies to manage PDAs and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, processes and IT products to keep your IT network protected.

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Progent can provide cost-effective online and onsite consulting to help organizations to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

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Progent's certified engineers offers offsite and on-premises support services to help you to manage, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote access, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.

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