Enlarging your at-home workforce can have a major impact on network architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Jacksonville organization to select the appropriate technologies and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services ranging from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Jacksonville, Florida companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, providing a rich environment of applications that deliver a cohesive user experience for exchanging information across a corporate network and on a wide range of endpoints. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their original publication and can assist businesses to configure these critical collaboration platforms to optimize the productivity of your remote workers.

SharePoint Deployment Experts for Remote WorkersSharePoint uses web entities to allow collaboration and information sharing by providing policy-driven access to data, workflow, and utilities for looking through enterprise-wide information silos. SharePoint enables you to create secure web portals that enables remote workforce to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, see SharePoint configuration and development consulting.

Exchange Integration Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, go to planning and configuration consulting services for Microsoft Exchange Server.

Onedrive Configuration Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues can retrieve them securely through a browser. Included with Office 365, OneDrive allows at-home employees to co-author files. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's expertise for OneDrive, see Microsoft Onedrive integration consulting.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Jacksonville, Florida company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    If your company is producing UNIX or Linux applications on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service network support outsourcing that allows you to focus on your area of high-value know-how without the constant hassle of managing your company information system. By using automated network monitoring and by providing online and in-person assistance as your business needs it, Progent represents an affordable alternative for supporting an IT system that provides excellent availability, security, and efficiency. Progent's developer support services feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Help Desk support.

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    Cisco has designed a full array of routers including routers designed to deliver the security, performance, and reliability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.

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    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified network support experts. With Progent's economically priced IT service packages, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection, and performance.

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    Secure Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling increased efficiency by making these resources accessible to legitimate remote users. ISA Server can guard corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you design, install, configure, and support ISA Server on your system so your company benefits from a highly functional and affordable balance of security, productivity, and performance.

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    Remote Server Monitoring Technology Consulting Services

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact your business.

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  • Urgent WiFi Management Computer Engineer
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    Progentís Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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  • Office 365 Exchange migration Support Outsourcing
    After Hours Support and Help Outlook autodiscover

    Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.

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  • Exchange 2010 Technical Support Services Exchange 2010 Upgrade Specialist

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    Progent's Power BI experts can assist your business to design, install, maintain, update or debug your Power BI business analytics solution. Progent's database experts can assist you to organize your source data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud, or hybrid network model to run Power BI.

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    System Pilot Testing Lab Professional

    Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers without sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.

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  • Immediate Contractor Cisco CCVP Consultant Jacksonville Network Security Engineer Telecommute Job Jacksonville, Duval County

  • Small Office Technology Consulting
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    If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services free your business from dependence on single freelance service provider while giving you affordable and reliable access to enterprise-class technical support. By providing IT consulting service when you require it, providing specialized knowledge for key technologies, offering value-added services such as automated network monitoring, and billing only for support you receive, Progent offers you an affordable solution for optimizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and support a robust and secure information system and to have quick access to the skilled consulting ordinarily available only to businesses who are able to support a large in-house IT group.

  • At Home Workforce Consulting and Support Services nearby Jacksonville - Collaboration Technology Guidance Jacksonville, Duval County
  • Integration Support Wireless LAN Site Survey Online Support Wi-Fi RF Spectrum Analysis for Wi-Fi
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  • MS Dynamics GP (Great Plains) Jacksonville Gold Partner - Implementation Expert Microsoft Dynamics GP (Great Plains) Partner in Jacksonville - Business Intelligence Outsourcing
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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.

  • Microsoft SCOM 2012 Migration Computer Engineer SCOM 2012 Fabric Monitoring Setup and Support
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    Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller products. Progent can provide expertise for physical and software-based wireless controllers and can help you to decide which version makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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    Progent's certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for IT networks with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware.

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  • Project Management Test Lab Services
    Business Continuity Testing Consultant Services

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent customers without adequate internal resources to configure proper test environments, the lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.

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  • After Hours Unified Communications Manager Express Online Support
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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express offer a borderless IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable online and onsite expertise to help organizations of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent can help with any aspect of CUCM support and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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  • Top Rated Windows Emulation for macOS IT Consultants
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    For companies with a mix of Apple Mac and Microsoft Windows computers, there are two basic solutions for using Windows-only software on a Mac: an external connection to a physical Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to use Windows software and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so that you can use Microsoft Windows programs locally. Progent's Mac technology support experts can help your organization to manage these solutions for running Windows applications on your Macs and can also help your company to evaluate and install other products for Microsoft Windows PC simulation.

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    Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including lower capital expenditures, reductions in operational costs, better executive focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.

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  • Microsoft Consulting Service
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    Progent's pricing model is to bill for online service and in-person visits per minute. As a result, you are charged only for received services. Progent does not impose a higher rate for after-hours or priority service, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services provided during regular working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be tempted to permit simple problems to fester.

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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security strategy, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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  • Meraki Switch and Access Point Network Engineer
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    Cisco's Meraki line of switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist your company to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security, create and validate a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.


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