Fast Remote Technical Support for Jacksonville Computer Systems
Urgent Phone Consulting for Jacksonville NetworksFor companies in Jacksonville or anywhere in Florida, Progent provides online support for computer systems powered by Microsoft Windows, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online support to companies in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to handle challenging networking issues, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to handle advanced security design and troubleshooting issues.

Progent's online support experts provide excellent value because they possess the practical experience and have access to the advanced technology needed to resolve most information system issues rapidly. Efficient support reduces immediate costs since service calls use up minimal chargeable consulting minutes. Remote support also avoids the expense of dispatching a consultant to your location. Your organization saves additionally with indirect expenses by reducing or avoiding network outages and related costs due to business disruption, upset customers and vendors, idle workers, and distracted executives. Progent's extensive online technical support experience is particularly valuable for organizations that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's billing model for remote help is structured to leverage your IT service investment. Progent bills on a per-minute basis for telephone-based assistance, so you are billed just for the support that you receive. In contrast to typical remote service organizations, Progent imposes no startup fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where quick fixes manage to end up as big tabs. Progent's penchant for solving technical issues efficiently means your business saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined a collection of customized technologies and field-tested processes that allow the maximum level of efficiency for online technical support and repair for information networks of any size. Progent provides safe VPN support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's remote service group to interface to your environment remotely without violating network security.

Progent's powerful technical support database system maintains comprehensive documentation describing the service that Progent's clients have been provided. Progent's team service personnel have the benefit of the records of support rendered to each Progent customer by every Progent engineer. This history of trouble tickets and resolutions is structured as a quickly accessible support knowledge base that allows Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's advanced certifications and working relationships with key technology companies such as Cisco and Microsoft open up other extensive support databases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online consulting specialists can come up with optimal solutions promptly.

Online support services offered by Progent to customers in Jacksonville and anywhere in the state of Florida include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, flat-rate managed services designed to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the industry's leading corporations. The ProSight suite of network management outsourcing services covers all critical facets of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, improved compliance with government and industry security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's ability either to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup environment that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT programs. Billing rates for ongoing development or consulting tasks are determined based on the level of expertise of the consultants required. Progent's background in these special fields of information technology allows clients to execute critical projects economically and on time. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all facets of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progentís Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk team of experienced information technology consultants provides your customers in Jacksonville or anywhere in the state of Florida quick assistance from an efficient support group with extensive experience providing telephone-based support and remote repair service for computer environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Help Desk Call Center perception as a crucial enabler of company success, and Progent's goal is to resolve instead of just report IT issues.

  • Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Consulting Group offers remote and in-depth consulting support and education in key application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, custom programming, and education for Microsoft business applications such as CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read more information about Progent's expertise, customization, and training offerings, refer to Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10; cohesive management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent offers companies in Jacksonville, or anywhere in the state of Florida, remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can customize SCOM for your environment so your computer maintenance is proactive rather than reactive. By exposing possible issues before they grow into downtime, remote monitoring can minimize inconvenient and expensive information system failures. Progent can also use system monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows systems, or networks powered by a variety of operating systems.
How Your Jacksonville Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Jacksonville or anywhere in the state of Florida, Progent's online computer support engineers are ready to deliver expert and cost-effective system support whenever your business has to have it. More than 15 years of providing remote repair services has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to refine remote access tools to fix network problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Jacksonville office relies on a regular freelance support technician or maintains a full time organization that know how to handle common network issues, Progentís Microsoft and Cisco certified engineers can still provide a convenient and seamless virtual extension of your local resources in cases when your usual service personnel either don't have the availability or the knowledge to address unexpected network crises or especially challenging integration problems.

Advantages of Progent's IT Support for Businesses in Jacksonville
Progent's online IT consulting services allow your Jacksonville business to have the advantages of immediate, enterprise-grade network support without the expense of managing an in-house IT organization. Your information system will acquire greater strategic worth by becoming more reliable, productive, and protected. Benefits to your company include:

  • Convenient remote extension of your local support resources
    For most organizations in Jacksonville or anywhere in Florida, local computer support resources, whether made up of freelance consultants or an internal maintenance staff, can resolve typical technical problems. On the other hand, major troubles can strike when your regular support personnel are overstretched or absent, and some problems may stem from technology that is unfamiliar to your local support personnel. In these instances, Progent's online support specialists provide an easy, fast, and affordable solution to supplement your regular help and to transfer useful information to increase your ability to resolve future issues in-house.

  • Reduced Reliance on Freelance Service Providers
    For IT maintenance, smaller companies often depend on independent freelance service providers. Although independent service people carry less internal costs than big service companies and can often charge marginally less, they are occasionally overextended, making it hard to respond quickly to crisis situations. If an independent consultant is busy with another customer, ill, on a trip, or in class, the lack of reserve personnel may require your business to go without help during an IT crisis. As your network expands, network unavailability and problems with critical applications become more costly. The money you thought you were saving on an independent can be eaten up fast by reduced productivity. Progent provides a dependable source of reserve support experts to insure your network remains up and running.

  • Create a Solid Foundation for Smooth Growth
    Organizations typically start with an information architecture created on a modest budget. Without a robust infrastructure, band-aid fixes can get piled on top of a shaky foundation. As a company grows, reliability and scalability issues can hinder the productivity of the organization. These badly built environments require proper assessment, smart long-term planning, and wide technical expertise to evolve to a system infrastructure that can provide the stable foundation to handle vital business requirements and simplify downstream expansion.

  • Work with Solution Providers Rather Than Technology Sellers
    Smaller organizations require guidance and technical education to negotiate an increasingly complicated array of product alternatives capable of accelerating business success and enhancing productivity. They hardly need a computer consultant who is attempting to sell a specific vendor's technology. Network support and product selling can result in a situation where the proposed solution is designed around a predetermined technology instead of the true needs of a business. Progent eliminates these conflicts by selling just services rather than products. This allows Progent to align IT expertise with the real interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of technical experience, refined remote support software, and familiarity with enterprise networking enable businesses to avoid the limitations of excessive reliance on smaller service organizations, independent freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

How Does Our Company Start Receiving Remote Technical Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.


An index of content::

24 Hour Exchange Server 2013 IT Consulting Firms in Bakersfield, CA Microsoft Exchange 2016 Computer Tech Bakersfield, Kern County
24 Hour Integration Database Programming Database Services

Internal Network Security Inventory Consult
External Network Security Inventory Consultants

Progent provides small organizations a pair of low-cost network security inventory packages that include, for a preset price, remotely administered scans of your network security profile which are analyzed by certified security specialists who interpret the data collected by the remote scan, deliver objective summaries of your current security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-quality evaluations of your IT network's exposure to attack.

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Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate internal resources to assemble proper test systems, the lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.

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Juniper SA4500 SSL VPN Security Organization
Juniper SSL Router Security Organizations

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

24-7 Desktop Professionals Microsoft and Apple Mac Desktop Support Consultant

Windows Server 2008 Security Computer Consultants
IT Consulting Windows Server 2008 R2

Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, develop test programs and migration plans, install Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to use enhanced administration utilities, and deliver continuing consulting and tech support via budget-friendly options such as Help Desk Call Center support and remote technical support.

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Microsoft Certified Windows Server 2012 R2 Hyper-V Information Technology Consulting
Windows Server 2012 R2 Hyper-V 3.0 Services

Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and enhance availability.

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24/7 SQL Providers Las Vegas Nevada SQL Integration Consultant in Nevada

SharePoint Server 2010 Integration
24/7 SPS Network Consultants

Progentís Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, teams and data. SharePoint Server offers a common location for your employees or customers to connect to, organize, share and manipulate relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the data theyíve created in a way that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to manage your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.

24/7 Support Organizations Midland Midland Server Install
24/7/365 Computer Consultant Windows Server 2012 R2 Multitenancy 24/7 Windows Server 2012 R2 upgrade Consultants
24/7/365 Maryland Networking Organization IT Management Baltimore Maryland
24/7/365 Microsoft and Apple Software Outsourcing Consultant Cisco CCIE Computer Network Consulting company in Hampden County Massachusetts
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24x7 Davis Integration Consulting Davis Information Technology Consulting Companies

Network Infrastructure Health Audit Specialist
Active Directory Audit Consultant

Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable and safer AD implementation. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime.

24x7 Software Consulting Services Cisco Scottsdale, AZ Cisco Network Design Consultant in Scottsdale Arizona
24x7x365 SQL Computer Network Support Companies in New Orleans, Louisiana SQL Network Repair Service in Louisiana

Office Access Education
Microsoft Access performance tuning Programming Companies

Progent offers economical online consulting services for all editions of Office Access including desktop and browser-based versions and can provide advanced help for application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom online classes for Access application development and database administration.

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Intrusion Protection Systems Security Companies
Protect Intrusion Protection Systems

Progent provides small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWall. Progent can help you create a comprehensive security strategy and select the right products from a variety of vendors to support your security objectives while sticking within your spending limits.

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CCIE Expert Certified Troubleshooting Catalyst 4500 Switch
Catalyst Switch IOS Computer Engineer

Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from legacy switches to modern devices.

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After Hours Microsoft MCP Support Telecommute Job in Morgan Hill, CA Microsoft Engineer Freelancing Jobs Morgan Hill

Microsoft Mac and Linux Desktop Technology Support
Manager Microsoft and Apple Mac Desktop

Progent can provide a variety of affordable remote and on-premises consulting services to help your business to configure, administer, and debug workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.

Aironet 4800 Access Point Remote Consulting Aironet 3600 Access Point Online Help
Akron, Canton Configuration Services Akron Computer Specialist

System Center 2016 and NetApp Integration Onsite Technical Support
System Center 2016 and Operations Management Suite Professional

Progent has over a decade of background deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can assist your organization to design, configure, support, and fix your Microsoft System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to migrate to the latest version of System Center from an older one or from a third-party IT management platform to deliver the benefits of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.

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Microsoft Forefront TMG 2010 Integration Services
Largest Microsoft Forefront TMG 2010 Technical Support Services

Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server and offers a easily managed web gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

Apple OS X IT Consulting OS X Support Services

Top Quality Remote Consulting Wireless LAN Site Survey
Wi-Fi Site Survey Integration

Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless network adapted to your facilities, providing you a WLAN that has the reception, performance, load-handling capability, QoS, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.

Atlanta, GA Onsite Technical Support Sun Solaris Redhat Professionals Atlanta, GA

UNIX, Windows Consultants
Windows and UNIX Consultant Services

Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single consulting firm to help you create and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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SCCM 2016 Planning Onsite Technical Support
Onsite Technical Support SCCM 2016 Site Hierarchy

System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe self service, and delivers a common point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.

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24 Hour Network Consultant Office 365 and iOS
Office 365 hybrid solutions for Exchange Remote Technical Support

Progent can assist you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.

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Expert Microsoft Certified Exchange 2013 Active Directory Online Help
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Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact key areas such as manageability, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.

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Professionals ProSight ESP Endpoint Protection
After Hours ProSight ESP Ransomware Defense Specialist

Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.

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Progent's CISM-certified security staff can help you secure your Apple Mac network through expert services such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile access, deploying automated programs for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular objectives of your corporate network.

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Progentís team of Microsoft and Cisco Certified experts average more than ten years of real-world professional experience, in the trenches of IT service, executing a broad variety of IT projects for an extensive array of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This ensures that you get not only expert IT skills, but also a consultant with field-tested methods for applying computer knowledge to resolve actual IT problems quickly.

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Progent's expert application designers and programmers can help your business to create enhancements to Microsoft GP that support the unique needs of your business while retaining the advantages of Windows integration and connectivity. Progent can also offer help with a selection of software development technologies that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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Azure and Android integration Specialist
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Progent can assist you with any stage of Microsoft Azure integration including needs analysis, readiness evaluation, system architecture, pilot testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure resources.

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Progent's Data Center consultants can help you identify fault-tolerant data centers that match the specific requirements of your business. Fault tolerant colocation sites are especially attractive to small companies due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic level of fault tolerance is too expensive for typical small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and 24x7 colo sites by offering a full range of consulting and support services.

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Progent provides the services of Microsoft and Cisco-Premier network support experts to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's network engineers can show you how to enhance your network's e-mail architecture, security, reliability, performance, and IT administration.

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Progent's CISM-certified security staff can show you how to secure your Mac environment through expert services such as performing security tests, recovery from virus and worm penetrations, setting up firewalls, implementing safe off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific goals of your corporate information system.

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Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique office layout, construction, and expected network traffic.

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Remote Support Services SharePoint 2013 Office Web Apps Server
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Progent has been providing SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT know-how to help organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific tasks associated with your SharePoint 2013 migration.

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Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management solution following best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.

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Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to show customers economical ways to help businesses maximize the value of Microsoft and Cisco products. For networks that span from remote offices to large corporations, Progent's expert consultants can assist you to improve your information system's e-mail architecture, protection, availability, performance, and network administration.

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If your organization does not need immediate online help but expects to need assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.

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Progent's CISSP-certified network security consultants can help organizations of any size with any facet of IT security. Progent can implement efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients accessing IT resources spread over multiple physical datacenters and various clouds.

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Progent's Check Point Software firewall experts can show you how to design, configure, and manage firewall environments built around Check Point Software Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent can also assist you support legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.

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In performing consulting tasks for corporate customers, Progent uses a structured methodology driven by defined milestones so as to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and professional deployment. All phases are recorded to provide a comprehensive summary of technical services delivered and to assist in downstream system support.

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Progent can assist businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

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Years of background with Microsoft's email products makes Progent one of the most qualified IT consulting firms in California for integrating email solutions powered by Exchange Server 2000. Progent is expert in helping small organizations get the full benefits of Microsoft Exchange Server under typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server management.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, increased worker productivity, and better intellectual property security with this easy-to-manage, highly available solution. Effective implementations of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the benefits of Office Communications Server throughout your whole organization.

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Progent can assist you to design and execute a smooth migration from a Sun Solaris-based IT environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity software, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and application specialists can help you guard your data and reduce productivity disruption by designing an efficient transition plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, transition planning and testing, Microsoft Exchange migration expertise, information and application software migration, and processor and storage system migration and consolidation.

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Microsoft supports seamless hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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Cisco offers an extensive array of routers that includes appliances built to provide the protection, bandwidth, and availability required by organizations from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.

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Progentís Wireless Site Survey assists you to plan and implement a wireless LAN customized for your facilities, providing your business a wireless solution that has the coverage, speed, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.

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Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that integrates information and operations throughout your business, interfaces seamlessly with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a reliable, secure server and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.

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Microsoft Dynamics GP 2010 accounting software is a full-featured business management solution that integrates information and processes across your company, interfaces easily with other applications, and brings together employees, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and maintain a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP/Great Plains 2010.

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Stealth penetration checking is an important component of any comprehensive network security plan. Progentís security professionals can perform thorough penetration checks without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly configured and actively observed.

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Progent's certified Windows Server 2000 experts offer computer help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support services include system design, installation, project management, local and off-site support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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Progentís IT outsourcing services provide economical computer support for medium-size companies. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, allowing network support expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical Windows-based business software including Windows Server 2008, Exchange Server, and Microsoft SQL Server.

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Progent's Exchange Server Hosting Support Services offer an enterprise-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual machines for fault tolerance, easy scalability, and fast recovery. Progent's services feature integration with your business network, connectivity with handheld communication devices, automated monitoring of performance and network security, spam and virus protection, patch and revision control, Helpdesk services, daily data backup, and full messaging administration support.

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Progent offers small businesses two ultra-affordable security evaluation packages that include, for a set fee, remotely administered scans of your security profile which are analyzed by certified security engineers who assess the data collected by the scan, present objective evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgets of small companies while offering enterprise-class evaluations of your network's vulnerability to assault.

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Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

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Progent's consultants can help you with every stage of Azure cloud migration including requirements definition, prerequisites assessment, solution design, pilot testing, implementation, automated administration, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help you to set up and troubleshoot firewalls and VPN tunnels so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.

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Key features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to license just the components you need, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to process information from virtually any database or workstation software into Microsoft GP, and an open design that makes it easy to create specialized applications. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP accounting into a productive business solution.

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Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and troubleshooting services to assist you to plan, configure, manage, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and implement hybrid networks that integrate on-premises and cloud-based resources and that deliver easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.

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Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide affordable remote engineering, troubleshooting, and training services to assist you to design, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.

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Progent can provide fast remote access to Cisco CCIE networking experts. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to provide quick and affordable analysis and remediation of urgent network issues.

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Progent offers the services of a certified consultant with expertise integrating technology from the leading telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a communications network that delivers the performance, dependability, security, and expandability required to accommodate your telepresence solution.

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Progent's expert solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP that support the special needs of your business while retaining the advantages of seamless Windows integration. Progent can also provide help with a selection of development technologies that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Progent offers online and on premises consulting to help you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced BI environment. Progent's management reporting experts can help your company to maintain your current reporting system, help you to upgrade reports from a discontinued reporting product to a modern one, and provide as-needed online training tailored to your individual needs. Progentís business reporting and analytics consultants can provide expertise in all popular business intelligence reporting platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

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Progent's Microsoft certified engineers can assist you to assess Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability running in your environment. Progent can also show you how to evaluate the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and implement a smooth migration to Microsoft Windows 7 from a previous release of Windows.

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Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.

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Progent offers onsite training customized for individuals who want to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for macOS and Mac OS X application software.

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ProSight Remote Network Infrastructure Management IT Consultant
Support Services Automatic Network Topology Mapping

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or isolating performance issues.

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ISA Server 2006 Information Technology Consulting
Integration Services Microsoft ISA Server 2006

Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server consultants can help you plan, cost-justify, test, install, customize and manage the any version of ISA Server on your network.

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Exchange 2000 Server Online Troubleshooting
MCSE Expert Certified Migration Consultants Exchange 2000 Upgrade

Progent is one of the most experienced IT consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.

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ISR Router Technical Support
Cisco Expert CRS Core Router On-site Support

Cisco offers a full array of routers that includes routers designed to deliver the protection, performance, and availability demanded by organizations ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.

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Top Rated Internal Security Scan Specialists
Professional Information Risk Evaluation

Progent has put together two low-cost service bundles designed to enable small businesses to get an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your company firewall to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from a secure machine within your firewall to evaluate the risk to internal assaults. Both security inventory services are set up and executed from a secured external location.

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Support Services Office 365 hybrid solutions for Exchange
Network Consultants Office 365 Exchange Online and on-premises Exchange

Progent can help you to understand the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that transparently integrate local and cloud-based products and services.

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Apple iPhone and Windows integration Computer Consultants
macOS and Windows integration Integration Support

Progent's service specialists in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive environments with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to offer expert support to companies that rely on these platforms to maintain their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.

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Apple Certified Help Desk Specialist (ACHDS) Design Consultants
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Progent offers customers access to engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that customers deserve to be sure that their IT service consultants have accredited training plus broad real-world field experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor certifications like the CCIE confers priority for significantly superior vendor support than is offered to uncertified consultants, allowing Progent to deliver clients a better level of computer support. In other cases, recognized certifications such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized industry professionals.

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Problem Resolution New Jersey
Rhode Island Migration Companies

Progentís National Support Center provides nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed.

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Professional Virtual Server Technology
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Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower TCO of hardware and quicker ROI, more leveraged use of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.

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Microsoft Configuration Manager Setup and Support
SCCM Asset Management Support

Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.

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Top Small Business IT Outsourcing Whitepapers
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Progentís IT outsourcing services provide budget-friendly network support for mid-size corporations. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing IT service budgets to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust system foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.

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Cisco Certified Microsoft Windows Specialists
Integration Windows 8.1 Security

Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support environments that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can help set up testing environments to assess Windows 8.1 and develop and implement Windows 8.1 deployment projects following proven methodologies.

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Microsoft Live Communications Server Engineer
Top Rated Remote Technical Support Microsoft LCS Server IM

MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced security, transparent integration with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved business efficiencies, increased individual productivity, and stronger IP security with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server across your whole corporation.

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Remote SQL Server 2008 Upgrading
Microsoft SQL Consulting

Progent's Microsoft-certified SQL Server developers and database administrators offer online expertise to help organizations of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide help with any phase of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.

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Hybrid cloud integration Professional
Google Cloud hybrid integration Contract Programmer

Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.

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Call Desk Outsourcing Services Integration
Professionals Computer Support Help Desk Services

Progent's Network Contact Center Outsourcing Services for PC desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and full escalation capability but who must work within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.

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Small Business 300 Access Point Remote Technical Support
Remote Consultant Services Small Business WAP561

Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.

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Small Office Network Consulting Desktop Management
Service Providers Desktop Change and Update

Progent's Microsoft-certified engineers can assist your company to streamline desktop change and update deployment by delivering expertise with administration solutions that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).

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SQL Server Troubleshooting
Consultants Microsoft SQL

SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.

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Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

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Microsoft Windows 2000 Information Technology Consulting Firm
ISA Server 2006 Migration Support

Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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Microsoft Experts SQL Server 2019 and Exchange Integration
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Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in solution planning and integration, application development, database administration, and network security.

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Cisco Mobility Express Outsourcing
Aironet 3700 Access Point Remote Consulting

Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and debugging support to help you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.

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Postini Design and Installation
Consultant Anti-Spam

E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-based antispam and anti-virus services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server vendor, hardware type, or data center location.

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Microsoft Exchange Server 2016 Migration IT Services
Microsoft Exchange Server 2016 Migration Online Consulting

Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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WSUS Consultants
Specialist Windows Server Update Services

Microsoft Windows Server Update Services allows network managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.

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Remote Data Backup and Restore Services Professionals
Offsite Automated Backup Services Engineer

ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.

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Amazon AWS hybrid cloud integration Coder
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Progent offers advanced online support services to help organizations integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine on-premises IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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CCNP Certified Cisco Virtual Private Network Online Technical Support
Cisco Virtual Private Network Online Support

Cisco's security and remote connection products for small organizations represent a comprehensive range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your company objectives.

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Virtual Office Technology Job Openings
Virtual Office Microsoft Consultant Contractor Job

Progent's company culture will make you a more capable consultant by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting talent for you to work with, providing an advanced network and communications infrastructure, using specialized application utilities to enable the maximum quality of service, and by streamlining proven business structures for attracting and maintaining customers.

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Cisco Telepresence Services
Specialists Radvision Telepresence

Progent offers the expertise of a veteran specialist with extensive experience configuring, maintaining, and enhancing immersive telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network support group, your Internet Service Provider, and your video conferencing technology supplier to help your organization maximize the strategic value of your telepresence solution.

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IP PSTN Technical Consultant
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Progent's Cisco-certified SIP integration consultants can assist your business to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to assist you to migrate smoothly to a productive communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

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Microsoft Certified Partner Exchange Upgrade Consultant
Engineers Microsoft Exchange 2010 Migration

Progent can provide comprehensive help for each phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software licenses and equipment needed, suggested vendor sourcing, system testing at customer location or at Progent's testing lab, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for customer's support group and users.

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Recruiter Cisco Consultant Job Openings
Cisco CCIE Contractor Jobs

Progent wants to hire fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or comparable security certification; and high-end system design experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, data preservation, and virtual servers. Progent also seeks professionals to work on our staff of desktop service technicians and remote support professionals. In addition, We are seeking experienced administrators able to operate effectively in Progent's fast-paced, virtual office culture.

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Progent offers national urgent technical support and troubleshooting services for companies that operate Solaris networks or whose information systems include a mix of Solaris and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by extending client efficiency and shortening the time billed for network repair services. Sophisticated online support utilities and skilled technicians and consultants allow Progent to solve the majority of network problems without wasting time and money by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to help with the toughest system problems.

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Top Rated Tech Support Minnesota
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Progentís Technical Response Center (TRC) provides affordable nationwide extended hours online support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide 24x7 telephone help and online direct network connection to isolate and repair network problems quickly and affordably.

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Technology Consulting Services 8540 wireless controller
WLAN controller Specialists

Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller technology.

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24/7/365 Network Infrastructure Health Reports Consultancy
Consult Network Health Reports

Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure AD environment. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and higher availability.

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ProSight Email Security Specialists
ProSight Email Content Filtering Policies Consultant Services

Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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