Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most popular products for maintaining location-independent access to email, calendars, web applications, and other vital business information. Progent can provide Jersey City, New Jersey companies the services of BlackBerry-qualified consultants who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.
Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, offering a single solution for controlling critical tasks such as device installation, updates, and retirement and providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server offers a variety of data protection options beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can help your company to choose advanced security features and activate them remotely. Examples of these over-the-air selectable security features include:
- Lock down a smartphone
- Wipe data from a lost BlackBerry smartphone
- Lock out Bluetooth
- Activate built-in protection against malware
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep mobile users from loading or executing unsecure or unauthorized programs. Progent can help you to select protective processes such as:
- List exactly what programs are permitted on the device
- Block external software from allocating persistent memory on the BlackBerry smartphone
- Determine what resources third-party programs can access on the device
- Limit the types of connections external applications running on the BlackBerry smartphone can initialize
- Prevent all third-party applications from being installed or run on the BlackBerry smartphone
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, solution design, installation strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management model and physical components match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.