Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for achieving location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent offers Jersey City, New Jersey businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
BlackBerry BES Server Integration Support
The BlackBerry BES Server gives companies a single and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs like schedules, address books, to-do lists, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry handsets can have effortless access to Exchange messages as well as to instant messaging-capable software via Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.
Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Jersey City, New Jersey who require quick and affordable access to a qualified BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support team who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Remote support eliminates travel expense and enables specialists to solve problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer expert support in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also help you to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote help for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and assist your company to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Assistance from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.