Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent can provide Jersey City, New Jersey businesses the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a modern mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the norm for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's consultants can assist your company with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted during transit to ensure optimum data protection. BES Server also streamlines a wide selection of crucial administrative jobs that span from smartphone deployment and updates to wireless security and high availability.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:

  • Install and support BlackBerry's high-availability architecture based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the health of your BlackBerry solution

How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition assist you to resolve a broad array of issues associated with synchronization, device recognition, email reconciliation, web access, mobile connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote help for small company IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and execution, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software versions, processors and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and ERP solution built, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can purchase only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains consulting engineers can help you install, customize and manage the latest version of Microsoft Dynamics GP or migrate smoothly from an older edition.

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