Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving mobile connectivity to messaging, calendars, web programs, and other vital business data. Progent can provide Jersey City, New Jersey companies the services of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or transition efficiently to a modern smartphone solution.

As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the standard for organizations of any size, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
(914) 662-8006 Yonkers Network Support Services

BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications such a calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange email as well as to instant messaging-aware applications through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can show you how to plan, implement, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For companies in Jersey City, New Jersey who want fast and affordable access to an authorized BlackBerry support expert, Progent provides efficient online assistance from a veteran network support team who have provided IT solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and enables specialists to fix problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer expert support in areas such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can also assist you to troubleshoot a broad range of issues associated with synchronization, device recognition, messaging consistency, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by dealing with problems promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Consultant
To get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

An index of content::

  • IT Outsourcing Best Practices White Papers
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    Progent can assist you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.

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    Tracking Service Costs On-site Technical Support

    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or local service firms who offer minimal documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each client. The practice of detailing and archiving service activity allows more effective service and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who wonít release vital service information.

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    Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, staff, create an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of information system security. Progent can create cost-effective cybersecurity solutions that protect a small office from modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread over multiple physical datacenters and public and private clouds.

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    Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine physical IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

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    Progent offers fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication technologies and Oracle Database Resource Manage.

  • Support Office 365 and Android Office 365 and on-premises Exchange Network Consulting

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    After Hours Offsite Employees IP Voice Remote Consulting

    Progent can assist small and medium-size companies to deploy VoIP solutions to provide their teleworkers the benefit of virtual access to the corporate phone infrastructure.

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    Cisco and Microsoft Certified Experts Help Desk Outsourcing Services Consultants

    Progentís Help Desk Co-management service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

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    For mid-size companies who need network consulting services, Progent offers a variety of options such as local help, on-line support, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, business relocation support, application development, and professional consultation. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent offers professional onsite support for solving technical issues rapidly and economically.

  • Tracking Service Costs Technology Consulting Microsoft and Cisco Certified Service Reporting Support Outsourcing

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    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues detected by Microsoft SCOM 2012.

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  • Urgent Microsoft Certified Expert Upgrade Consultants Exchange 2000 Upgrade Exchange 2000 Migration Consultants
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  • SQL Server Capacity Planning Development Firms
    24x7x365 SQL Server Capacity Planning Developer

    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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  • 24/7 Amazon AWS hybrid cloud solutions Programming Firms
    Microsoft and Cisco Authorized Expert Designer Amazon AWS hybrid cloud integration

    Progent can provide cost-effective online consulting to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.

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  • Windows 10 Pilot Testing Information Technology Consulting Remote Services Windows 10
  • Windows Server 2012 R2 Hyper-V Virtual Switch IT Consulting Windows Server 2012R2 upgrade Consult
  • Windows Server 2012R2 Support Microsoft Windows Server 2012 R2 Consultants
  • Windows Server 2012R2 Virtual Fibre Channel Support Outsourcing Windows Server 2012 R2 Server Manager Integration

  • Open Now Expert Microsoft Certified Windows Server 2008 DirectAccess Remote Consulting
    Consultant Services Windows Server 2008 BranchCache

    Windows Server 2008 represents an important step forward in making information networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent can assist your company benefit fully from the enhancements incorporated into Windows Server 2008 by providing consulting, tech support, education, temporary staffing, monitoring, and security engineering services.

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