Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Jersey City, New Jersey businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry environments or transition efficiently to a current smartphone platform.

As the sophistication of small business networks has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for businesses of any size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often resort to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven online support model, gives small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services

Consulting Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of key management tasks that span from smartphone setup and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Update BlackBerry smartphone software remotely
  • Control user and group configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and manage BlackBerry's high-availability infrastructure using VMware
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Automatically track and report on the overall health of your BlackBerry solution

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Jersey City, New Jersey who want fast and economical access to a certified BlackBerry consultant, Progent provides effective online assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and allows consultants to fix technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide professional support in fields including resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified service professionals can also help you to resolve a wide array of issues associated with synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering countrywide online help for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support costs at a minimum and, by solving problems quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software editions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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    Progent can provide cost-effective online consulting to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide occasional expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to assist you to design, install, manage and debug a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.

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    Windows 8.1 is designed to run on devices from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including its touchscreen support and signature live tiles user interface, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Windows 8.1 and show you how to gain significant business advantage from the operating system's various technical enhancements.

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    E-Mail Guard by Postini offers constantly updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and antivirus service offering. Progent's certified e-mail security professionals can help you develop an email security plan that incorporates spam filtering and antivirus technologies and processes.

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    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with all of the network security services covered under GIAC certification including auditing network vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

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