Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. Progent offers Jersey City, New Jersey companies the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for incorporating BlackBerry technology productively into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Technical Help for BlackBerry BES Server
RIM's advanced solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during wireless transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad selection of vital management jobs ranging from BlackBerry deployment and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user and group settings with BES Server's vast selection of IT policies
Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the integrity of your BlackBerry solution
Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available by phone to deliver prompt assistance to businesses in the Jersey City region or anywhere in the state of New Jersey. Progent's seasoned online technical support experts have helped businesses resolve computer issues and cut support costs in every state in the country and built a large base of satisfied customers. (Refer to Progent's client testimonials.)
Progent can provide remote help for a broad array of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can also assist your business to troubleshoot a broad array of problems concerning synchronization, device recognition, email reconciliation, web access, wireless connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements analysis, system architecture, installation planning and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management approach and hardware products meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
To contact Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.