In addition to providing rapid access to high-level network professionals and subject matter experts to help Jersey City, New Jersey companies to resolve specific technical problems or strategic projects, Progent can provide temporary staffing to deliver more generalized services like desktop help, network management, and Call Center response. Temporary staffing makes it possible for organizations to deal with anticipated or surprise increases in the need for network services, which may be caused by situations such as mergers and acquisitions, site moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Temporary supplemental staffing can also cover voids resulting from the absence of full-time staff members due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services give businesses the versatility to react to surges in requirements for network services without being saddled with the costs and delays that come with vetting and recruiting reliable technical help and without the burden of increasing your permanent staff size.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Rapid availability of proven network pros
- Simple initiation, termination, and re-engagement of services
- Transparent augmentation of your in-house IT team
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Strong working relationship with a world-class, full-service source for network support
Progent's co-managed Help Desk Call Center program is a proven on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive pool of technical support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative based on by the industry's leading shared professional services platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises network services for businesses across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Jersey City, New Jersey Companies
Progent's veteran team of certified consultants and technical experts can provide Jersey City, New Jersey businesses a broad range of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:
Contact Progent for Temporary Staffing Services for Jersey City, New Jersey Organizations
To learn more about Progent's temporary staff augmentation services for Jersey City, New Jersey businesses, call 800-993-9400 or visit Contact Progent.