In addition to offering rapid access to guidance from high-level network professionals and subject matter experts to assist Jersey City, New Jersey companies to resolve specific technical problems or longer-term projects, Progent offers short-term supplemental staffing to deliver more generalized assistance such as desktop support, IT management, and Call Center services. Short-term staffing can help businesses to deal with planned or unexpected peaks in demand for IT personnel, which may result from situations such as mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also cover voids resulting from the loss of in-house IT personnel because of scheduled vacations, illness, resignation, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services offer organizations the versatility to respond to surges in demand for network personnel without being saddled with the costs and hassle that come with identifying and recruiting appropriate IT help and without the burden of increasing your permanent staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house IT team
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk Call Center program is a proven flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support transparently between their full-time IT personnel and Progent's extensive team of IT support experts. Working as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk program is a joint support solution based on by the leading shared professional services tool for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT services for organizations of all sizes throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Jersey City, New Jersey Companies
Progent's nationwide team of certified consultants and technical experts can deliver Jersey City, New Jersey organizations a broad array of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Jersey City, New Jersey Businesses
To find out more details about Progent's short-term supplemental staffing services for Jersey City, New Jersey organizations, call 800-993-9400 or visit Contact Progent.