Besides offering fast contact with high-level network consultants and subject matter experts to assist Jersey City, New Jersey companies to resolve specific technical issues or longer-term projects, Progent can provide temporary supplemental staffing to deal with more broadly defined services like PC support, network administration, and Call Center services. Short-term staffing can help businesses to deal with anticipated or surprise surges in the need for network services, which may result from scenarios like mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also cover gaps left by the loss of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary supplemental staffing services offer organizations the versatility to react to increases in demand for network services without dealing with the expense and hassle that come with reviewing and recruiting professional IT personnel and without the risk of adding to your permanent head count.
Key features of Progent's short-term staff augmentation services include:
Progent's Shared Center Program
- Fast access to proven network professionals
- Simple engagement, termination, and re-engagement of services
- Seamless augmentation of your full-time IT team
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong relationship with a top-level, full-spectrum source for network expertise
Progent's co-managed Help Desk program is a specialized flexible staff augmentation alternative that enables IT groups to divide the work of Help Desk support seamlessly between their full-time IT staff and Progent's nationwide pool of IT support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative service solution based on by the industry's leading shared professional services platform for managing, service requests, ticketing, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for organizations of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Jersey City, New Jersey Businesses
Progent's nationwide team of certified consultants and technical experts offers Jersey City, New Jersey organizations a broad array of online consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service firms include:
Contact Progent for Short-Term Staffing Services for Jersey City, New Jersey Organizations
To find out more details about Progent's temporary supplemental staffing services for Jersey City, New Jersey businesses, call 800-993-9400 or visit Contact Progent.