Besides providing fast access to high-level IT professionals and subject matter experts (SMEs) to assist Jersey City, New Jersey organizations to resolve discrete IT issues or strategic initiatives, Progent offers temporary staffing to deliver more broadly defined services such as PC help, network management, and Help Desk services. On-demand staffing makes it possible for businesses to deal with expected or unexpected increases in the need for IT personnel, which may be caused by situations like company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also cover voids caused by the absence of in-house staff members because of vacations, health issues, resignation, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services offer organizations the flexibility to respond to increases in demand for network personnel without being saddled with the costs and delays associated with reviewing and hiring professional IT help and without the risk of increasing your in-house head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent extension of your in-house IT staff
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong working relationship with a world-class, full-service source for network support
Progent's Co-managed Center Service
Progent's shared Call Center program is a proven on-going staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk support transparently between their internal network staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative support alternative based on by the industry's leading group professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Jersey City, New Jersey Companies
Progent's seasoned team of certified engineers can deliver Jersey City, New Jersey organizations a wide range of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staffing Services for Jersey City, New Jersey Organizations
To learn more about Progent's short-term staffing services for Jersey City, New Jersey organizations, call 800-993-9400 or visit Contact Progent.