Enlarging your remote workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Jersey City company to select the right tools and follow best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services ranging from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Jersey City, New Jersey companies to with any aspect of creating a high-performing remote work ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote workforce can be especially complex if you must accommodate a combination of worker-owned equipment such as desktop computers and notebooks, Internet routers, and wireless APs from different vendors and with a variety of OS software and firmware levels. Progent's experience delivering online support for both outdated and modern technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for implement necessary updates. Services offered by Progent to help you to create a productive telecommuting infrastructure include:

  • VPN technology allows you to establish a secure connection for authorized at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent can help you to deploy and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad selection of devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and use a data center computer's desktop. This technology gives IT managers more control over the computing ecosystem of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers top-tier remote support for integrating routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly utilized by at-home employees to connect to their router for work. This can create throughput and security issues. Progent can help you to mitigate these issues by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods impact the performance and reliability of connections between at-home workers and the corporate network. Line-of-business processes may require backup Internet connections in the event the primary connection breaks. Progent offers expertise for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and integrating high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Jersey City, New Jersey business, call 1-800-993-9400 or go to Contact Progent.