Enlarging your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Jersey City company to pick the right tools and follow leading practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services ranging from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Jersey City, New Jersey organizations to with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be particularly challenging if you must accommodate a combination of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware releases. Progent's background delivering online help for both legacy as well as modern IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making essential upgrades. Services available from Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe connection for authorized at-home employees to use IT assets located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a data center PC's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier remote support for configuring home routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by telecommuters to connect to their router for work. This can create throughput and cybersecurity issues. Progent can assist you to resolve these problems by delivering services like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity methods impact the performance and availability of connections between telecommuters and the company network. Business-critical applications might require backup Internet access in case the primary connection fails. Progent can provide guidance for selecting ISPs, picking sensible bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet access integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Jersey City, New Jersey organization, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key business processes to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Small Business IT Consulting Companies Small Office Small Business Small Business IT Outsourcing Group

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    Juniper J2350 Router Security Contractor

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Microsoft Help Desk Outsourcing
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    The Contact Center support delivery structure adopted by Progent's Technical Response Center offers small organizations an efficient alternative to dependence on independent service individuals by offering extensive expertise accessible to multiple engineering teams, optional round-the-clock availability of urgent assistance, fast escalation to appropriate experts for handling the most intractable problems, service consistency and reliability, prompt follow-up overseen by veteran IT service managers, a choice of convenient techniques for initiating service jobs, and a high level of progress visibility made possible by trouble ticket updates and available through a web portal.

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  • Top Rated Online Power BI Training Systems Consultant Urgent Learning Online Office Outlook
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  • Office Outlook for Mac Classes
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    Progent offers one-on-one training customized for people who want to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.

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    Progent can assist small and mid-size organizations to implement VoIP solutions to provide their teleworkers the advantage of virtual access to the corporate phone system.

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  • 24-Hour Aironet Wi-Fi Access Point Onsite Technical Support
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    Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and debugging support to help you to design, configure, update, optimize, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless APs to accommodate your unique office design, construction, and anticipated network traffic.

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  • Meraki 802.11ax AP Remote Support
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    Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and support services to assist you to design, configure, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to plan and deploy hybrid environments that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security and compliance, unified management, and dependable operation for all your mobile and desktop endpoints.

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  • Microsoft Certified Partner Dynamics GP Power BI Consultant
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    Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that integrate seamlessly with Dynamics GP.

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  • Integration Firm MySQL Enterprise Edition
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    Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or software developer and can assist businesses of all sizes to configure and support MySQL in a reliable network infrastructure that offers advanced performance, scalability, and security. Progent also has experience assisting businesses port databases from Oracle to MySQL.

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  • Catalyst Ethernet Switch Remote Technical Support
    Catalyst 4900 Switch Consultant

    Progent's Cisco-certified CCIE experts can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern devices.

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