Enlarging your remote workforce can have a significant impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to design, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Jersey City organization to select the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide support services that go from on demand guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Jersey City, New Jersey organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support an at-home work environment can be especially complicated if you have to accommodate a mix of worker-owned equipment such as PCs and notebooks, routers, and wireless APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both outdated as well as modern IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a secure connection for authenticated at-home employees to use IT resources located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a data center computer's desktop. This provides IT managers significant control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier remote support for integrating home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by an entire household and guests, are frequently used by telecommuters to connect to their router for work. This can create throughput as well as security problems. Progent can help you to resolve these problems by providing services that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity methods affect the speed and availability of connections between at-home workers and the company data center. Business-critical processes might require redundant Internet access in case the normal connection breaks. Progent can provide expertise for selecting service providers, choosing appropriate service packages, and configuring high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Jersey City, New Jersey organization, phone 1-800-993-9400 or go to Contact Progent.