Progent is seeking proven Sr. Microsoft information technology consultants in Berkeley, California to help a variety of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of expertise include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Why Consultants Are Working with Progent
Progent is an innovative network support and information technology outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for client marketing, support delivery, virtual office environment, and employee benefits have allowed Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support database and collaborative style of problem resolution has helped Progent to retain a strong staff and a loyal international client base.

If you currently have an MCSE credential and reside in the Berkeley area, teaming with Progent and working for Progent's customers will expand your skills through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on providing IT expertise and network help to small businesses will be your chance to operate personally with decision makers and contribute measurably to the success of dynamic companies. In addition, Progent's virtual office network provides advanced technology for remote support and mobile communications to help you to implement quick solutions when you help with business-critical problems.

If you wish to pursue this opening, you should e-mail your qualifications to Please specify the job code of the position that you are considering.

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    Position Title

    Senior Microsoft IT Consultant

    Job Number


    Work Location

    Home-based, virtual office environment

    Main Activities

    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
    • Operate onsite and remotely to identify and resolve both urgent and lingering problems related to reliability, security, capacity, accessibility, and general productivity
    • Deploy, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, telephony, and Internet access
    • Plan and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and validate security policies including on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-based disaster recovery
    • Efficient system design and 24x7 health monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server administration and network Infrastructure support (new software deployment, device setup, problem identification and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot software application problems including workstation software compatibility issues, server problems, data service issues, and connectivity problems
    • Background in business software support (Microsoft product family)
    • Proven ability to work efficiently in a virtual office environment, delivering reliable follow-up and using online access and mobile connectivity technology
    • Operates without supervision and demonstrates strong sense of responsibility and drive
    • Possess a reasonable knowledge of network layers 1 through 7 and excellent debugging skills in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)