Progent is looking for Desktop Support Consultants to assist Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client premises in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers based on current Microsoft technologies. Also, work extensively with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

Advantages of Working with Progent
Progent is a progressive network support and IT outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the fastest growing and most respected Microsoft Partners in the U.S. Our shared technical information base and collaborative style of problem solving has helped Progent to retain a talented staff and a loyal worldwide client base.

If you have experience providing desktop support and live in the Citrus Heights area, teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on providing computer expertise and technical help to small companies will be your chance to work personally with top executives and add significantly to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced technology for remote access and mobile connectivity to help you to deliver quick solutions when you help with business-critical tasks.

If you want to apply for this opening, you should send your qualifications to Be sure to include the job number of the opportunity that interests you.

Return to the main Jobs page.

An index of content::

  • 24-7 SQL Server 2012 Consultancies Memphis Tennessee Emergency Microsoft SQL Server Support Group Shelby County Tennessee

  • 24x7 Network Design Consultant Microsoft and Apple Mac Desktop
    Award Winning Desktop System Consultant

    Progent can deliver a broad array of affordable services to help you to install, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online help for single machines or notebooks or help you to design and carry out a large-scale migration to new or revised operating system software and applications. Progent can also supply consultants and technicians to assist your company to prepare for and complete a site relocation or merger designed to produce the least possible interruption to your productivity.

  • CRS Core Router Support IOS Software Network Consultants
  • Consultant CISSP Certified Security Manager CISSP-ISSAP Security Consultants
  • Essentials for Hyper-V Specialist Consulting Citrix StorageLink Site Recovery

  • Cisco Network Management Small Business Computer Consultant
    24x7x365 Cisco Network Management Small Business IT Consultants

    Progent's Cisco-Certified network management consultants can show you how to use Cisco's network management tools along with a selection of powerful third-party products to create a comprehensive network management strategy to keep your environment running reliably, conserve expensive resources, guard your data, recover rapidly from hardware failure or deliberate assaults, and enable you to expand or repurpose network resources sensibly and economically as your business evolves.

  • Lawrence-Middlesex County Redhat Linux, Sun Solaris, UNIX Engineer 24/7 Mandrake Linux, Solaris, UNIX Consulting Services Lawrence MA
  • Microsoft Exchange 2010 Support Organization Milwaukee County Wisconsin Top Quality Exchange 2010 Server Information Technology Outsourcing Firm Milwaukee
  • Microsoft Hyper-V 3.0 Virtual Machines On-site Technical Support Hyper-V 3.0 Virtual Server Consultants

  • Ubiquiti UniFi WiFi AP Technology Professional
    Ubiquiti UniFi wireless LAN Consulting Services

    Progent can provide quick access to the expertise of veteran wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi wireless APs for your business and help you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and position UniFi wireless APs for optimal signal coverage and performance.

  • Microsoft, Cisco and Security Certified Experts Irvine-Tustin Security Consulting Firms Irvine, California Online Support
  • NLB Testing Consultant PXE evaluation Lab Consultant Services
  • Network Installations Windows Server 2016 Seattle Redmond Bellevue Windows 2008 Server Networking Consultants
  • Network Support Service Chattanooga, Tennessee Chattanooga, Tennessee Expert

  • Remote Support Teleworker Video Conferencing
    Work from Home Teleconferencing Engineer

    Progent can assist small and medium-size organizations to configure and troubleshoot video conferencing applications to allow their at-home employees to collaborate productively with colleagues and customers.

  • OS X Administration Mac Information Technology Outsourcing Companies

  • Engineers Dynamics GP 2015 R2 Deployment
    Dynamics GP 2015 Management Reporter Development Companies

    Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.

  • Offsite Employees Helpdesk Specialists At Home Workers Helpdesk Services Network Consultants

  • Azure hybrid cloud solutions Consulting Services
    Microsoft Azure Virtual Machines Coding

    Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

  • Remote Remote Technical Support SharePoint Server 2013 Broomfield-Louisville, Colorado SharePoint Server 2013 Computer Consultant Broomfield Colorado
  • SQL Server 2019 Small Business IT Consultants Downers Grove-Elmhurst Downers Grove-Oak Brook SQL 2014 Server Consulting
  • Security Network Consultant New Orleans, Kenner Consultants Firewall New Orleans Louisiana

  • CRISC Certified Risk and Information Systems Control Architect Engineer
    24x7 CRISC Certified Risk and Information Systems Control Technology Professional

    Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

  • Small Business Computer Consulting Companies Cisco Network Management Network Management Setup
  • Top Ranked Exchange Network Consultants Exchange Server 2000 Integration Services

  • Check Point Firewalls Cybersecurity Firm
    Consultants Check Point Security Gateways

    Progent's Check Point experts can help you choose and configure Check Point Firewall/VPN utilities and hardware powered by Check Point Software's security platform to provide an economical and efficient security defense for your information network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and offer a central stop for on-going technical support, maintenance, education, and design expertise.

  • Urgent MCSA MCDBA MCIPT Engineer Freelance Jobs Monterey, CA Position Microsoft MCSA Engineer Monterey
  • Windows Integration Consultant Oklahoma City Oklahoma Windows Outsourcing Services

  • Microsoft SQL 2008 On-site Technical Support
    SQL 2008 Engineer

    SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to network users, reducing the difficulty of designing, deploying, managing, and using company information and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

    © 2002-2020 Progent Corporation. All rights reserved.

    Position Title

    Desktop Support Specialist

    Job Code



    Home-based, virtual office environment.

    Required Expertise

    Key Areas of Expertise
    • Microsoft Exchange-based Outlook email client
    • Microsoft operating systems and applications, workstation, laptop and peripheral integration, offsite access for users
    • Setup and validate Virtual Private Network (VPN) configurations
    • Basic network management, such as user maintenance

    Primary Activities

    • Maintain, analyze and resolve problems with all versions of Windows-powered desktop and notebook computers and others as necessary.
    • Work directly with computer end users in assisting to identify and fix app and OS issues that hinder user productivity
    • Deploy, configure and test a variety of software programs on user workstations
    • Operate on-premises to diagnose and fix both urgent and persistent issues that affect the reliability, protection, performance, accessibility, and overall functionality of workstations, notebooks, imaging devices and other end user equipment
    • Deploy new end-user hardware and perform other installations, updates, and exchanges of workstations, laptop computers and associated equipment
    • Assure the timely diagnosis and remediation of desktops and notebooks and related hardware
    • Remain updated with an expert knowledge of workstation and laptop applications and utilization of WAN technologies including the Internet


    Minimum Work Experience Requirements
    • Three years experience in workstation admin new software setup, computer and peripheral integration, trouble analysis and mitigation)
    • Strong computer troubleshooting and fault isolation ability, talent to install short-term patches to solve network problems and escalate support services when necessary
    • Broad experience providing software help to small companies for all Windows OS, Microsoft Office Suite, and Microsoft Office 365 programs such as Outlook, Word, and Excel
    • High-level speaking and written communication ability
    • Demonstrated dedication to facilitating continuous operations
    • Operate without supervision and show marked quality of ownership and motivation