Progent is looking for experienced Senior Microsoft computer consulting experts in Davis, California to assist a range of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for client marketing, support delivery, network infrastructure, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and collaborative approach to problem resolution has allowed Progent to retain a strong staff and a loyal worldwide customer base.

If you have been awarded a Microsoft Certified Systems Engineer (MCSE) accreditation and live in the Davis area, joining Progent and working for Progent's customers will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on providing IT expertise and technical support to small and mid-size businesses will give you the opportunity to operate closely with decision makers and contribute significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and mobile connectivity to enable you to deliver fast solutions when you take on business-critical problems.

If you would like to be considered for this position, please send your resume to job-p014@progent.com. Please include the job number of the position that interests you.

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    Position Title

    Sr. Microsoft IT Consultant

    Job Code

    P014

    Location

    Home-based, virtual office environment

    Primary Responsibilities

    Activities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
    • Work on premises and online to identify and fix urgent and lingering issues associated with reliability, security, capacity, connectivity, and general functionality
    • Deploy, configure and troubleshoot apps hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage Microsoft Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet connectivity
    • Design and implement updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange
    • Develop and validate security policies such as on-premises high availability, resilience, backup/restore and AV plus offsite or cloud-centric disaster recovery
    • Robust system design and 24x7 server monitoring and alerting

    Qualifications/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years' experience in desktop, server management and IT Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to debug application issues including workstation software compatibility problems, server problems, data service problems, and connectivity problems
    • Experience in business productivity software support (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office environment, providing reliable follow-up and taking advantage remote access and mobile connectivity tools
    • Operates independently and shows strong sense of responsibility and drive
    • Has a working knowledge of networking layers L1-L7 and strong troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)