Progent is looking for experienced Senior Microsoft information technology consulting experts in Fremont, California to assist a range of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network consulting and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared support database and collaborative approach to problem resolution has allowed Progent to build up a talented staff and a satisfied worldwide customer base.

If you have earned a Microsoft MCSE accreditation and live in the Fremont area, teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-productivity consultants. Progent's focus on offering computer expertise and technical support to small businesses will give you the opportunity to work closely with decision makers and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office infrastructure offers state-of-the-art technology for remote access and mobile communications to help you to implement fast solutions when you help with business-critical problems.

If you wish to apply for this position, please e-mail your resume to job-p014@progent.com. Please include the job number of the opportunity that you are applying for.

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    Position Title

    Senior Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Work Location

    Home-based, virtual office infrastructure

    Primary Activities

    Activities
    • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
    • Operate onsite and remotely to identify and fix both urgent and ongoing issues associated with reliability, protection, capacity, accessibility, and overall productivity
    • Install, setup and troubleshoot applications on Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud models
    • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, phone communications, and Internet connectivity
    • Design and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and validate protection policies such as on-premises high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-centric disaster recovery
    • Robust network design and proactive server monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server management and IT Infrastructure support (new software deployment, device provisioning, problem identification and repair)
    • 5+ years consulting background
    • Ability to troubleshoot application issues including workstation software compatibility problems, server issues, data service issues, and connectivity issues
    • Experience in business application support (Microsoft products)
    • Proven ability to work efficiently in a virtual office setting, providing reliable follow-up and using remote access and mobile communication technology
    • Operates independently and demonstrates high level of responsibility and drive
    • Has a reasonable knowledge of network layers L1-L7 and strong troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)