MCSE and/or MCITP:EA, Microsoft MCSE and/or MCITP:EA Consultant Fremont, California
Progent is looking for proven Senior Microsoft information technology consultants in Fremont, California to help a variety of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring
Advantages of Working with Progent
Progent is an innovative computer consulting and IT outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Unique models for client acquisition, support delivery, network environment, and employee compensation have enabled Progent to become one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared support database and team approach to problem solving has allowed Progent to build up a strong staff and a satisfied international customer base.
If you hold a Microsoft Certified Systems Engineer (MCSE) certificate and live in the Fremont area, teaming with Progent and working for Progent's customers will expand your skills through cooperation with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on offering IT consulting and network support to small businesses will give you the chance to work personally with decision makers and add measurably to the growth of dynamic companies. In addition, Progent's virtual office infrastructure offers advanced technology for remote support and mobile connectivity to enable you to deliver fast solutions when you help with mission-critical problems.
Job Title
Senior Microsoft Information Technology Consulting Expert
Job Number
P014
Location
Work from home, virtual office infrastructure
Main Activities
Activities
Support and repair Windows Server 2016, 2012, 2008-based IT environments
Operate onsite and remotely to analyze and resolve both urgent and lingering issues related to reliability, protection, performance, connectivity, and overall functionality
Deploy, configure and troubleshoot applications hosted on Windows Servers
Deploy, configure Windows 10, Windows 8, Windows 7
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
Support and manage Microsoft Outlook client with back office Exchange Server, Microsoft Office suite, phone communications, and Internet access
Plan and carry out updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange
Develop and validate protection policies including onsite high availability, resilience, backup/restore and AV as well as offsite or cloud-based disaster recovery
Robust system design and proactive health monitoring
Qualifications/
Education
Minimum Work Experience Requirements
10+ years’ background in PC, server management and network Infrastructure support (new software installation, device provisioning, problem identification and repair)
5+ years consulting experience
Ability to debug application problems such as workstation software compatibility problems, server issues, data service problems, and connectivity issues
Background in business productivity application assistance (Microsoft product family)
Proven ability to work efficiently in a virtual office setting, providing consistent follow-through and using remote access and wireless communication technology
Works without supervision and shows strong sense of ownership and initiative
Possess a reasonable understanding of networking layers 1 through 7 and excellent debugging skills in L1-L4
Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you would like to look further into this position, you should e-mail your qualifications to job-p014@progent.com. Be sure to include the job code of the opportunity that you are asking about.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include unified management of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has little competition. Small companies who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and productive.
Progent provides small businesses a pair of low-cost network security inventory scanning packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by certified security engineers who interpret the data collected by the scan, deliver objective summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two complementary network security inventory packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-quality evaluations of your IT network's exposure to assault.
Progent can assist small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, recommend sensible technology, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you build a thorough 802.11x network security plan that is well integrated with the security plan for your entire corporate network.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progent’s computer outsourcing support offerings for small companies feature planning 2003 Server, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving chronic integration problems, and creating a comprehensive security strategy. Progent can help you enhance network availability and performance with zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs assessment, resource identification, BOM production, vendor qualification, procurement coordination, and complete documentation. Progent’s computer outsourcing help also features training for office productivity software such as Office XP.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance bottlenecks.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can simplify network management, provide tech support and repair, and strengthen security. Progent can also help you create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco network consultants offer a range of IT support services including project planning, SOX compliance, site relocations, enterprise security, network design, local or phone-based emergency support, and technical support for data center hosting environments. A Progent IT consultant can help you plan a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft Certified consultants can help major corporations design, integrate and maintain massive rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and debug firewall solutions based on ASA firewalls with Firepower Services.
Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's pricing policy is to bill for online service and on-premises help per minute. Consequently, you are invoiced only for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick fixes so you will not be tempted to allow less critical problems to stay unaddressed.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management services are based upon mature virtualization platforms that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business from modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources spread across a mix of physical datacenters and public and private clouds.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide online and onsite assistance to help you create and manage a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help medium-size and large businesses develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses sift through the various high-quality Help Desk software packages available and decide which packages might be too expensive, lack key functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to augment their in-house Help Desk team for special tasks or to fill in for vacationing or incapacitated workers.
Progent can assist small and medium-size businesses to implement security defense solutions and deliver cleanup expertise required for offsite workers.
For businesses with a combination of Apple Mac and Windows computers, there exist two popular solutions for using Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Windows-powered PC to run Windows software and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you are able to run Microsoft Windows applications locally. Progent's Mac technology consultants can help your business to maintain these products for using Windows programs on your Macs and can in addition help your business to assess and configure other solutions for Microsoft Windows PC emulation.
ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and VMs that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information.
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing Call Center support services.
Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular needs of your company. High availability co-location sites are particularly attractive to small organizations due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic level of fault tolerance is too costly for the majority of small businesses. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, software development, and technical support support for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
Progent's certified Excel and Office 365 Excel application consultants offer a wide range of remote services to help you to design, program, pilot test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide on-demand help to organizations who need a quick fix to a specific issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications built on Excel. Progent's affordable webinar training classes for Excel can be customized to meet the special requirements of individual users or groups.
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces few competitors. Small businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and productive.
Citrix has developed a powerful line of products that deliver enterprise-grade manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix virtualization products and show you how to plan, test, deploy, optimize, and support Citrix solutions.
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Cisco Meraki wireless access point consultants provide remote and onsite support to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and firewalls to build a seamless ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Progent offers national urgent phone support and troubleshooting services for businesses who operate environments based on variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers optimum return for your information technology budget by preserving user productivity and shortening the hours billed for computer analysis and repair. Advanced remote access technology and skilled technicians and engineers allow Progent to solve the majority of network problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP premier security professionals to assist with the toughest network issues.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a disaster recovery/business continuity plan.
For advanced project management assistance, Progent offers access to senior IT professionals with decades of background in IT management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise customers adhere to leading practices to ensure that major projects are completed on schedule and within budget.
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of information system security. Progent can implement efficient cybersecurity solutions that guard a small business against modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients sharing IT resources spread across a mix of physical datacenters and various clouds.
Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with popular smart phones and tablets, allows single login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this mission-critical product.
Progent's Cisco CCIE wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting services to help you to design, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office layout, construction, and expected network traffic.
