Progent is looking for Desktop Support Experts to assist Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer locations in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers based on the latest Microsoft technologies. Also, work extensively with client's executives, management, IT group or under the direction or guidance of our senior consultant to support the customer's end users.
Benefits of Joining Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to become one of the fastest growing and most successful Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem resolution has helped Progent to build up a talented staff and a satisfied worldwide customer base.
If you have experience delivering desktop support and live in the Hayward area, joining Progent and supporting Progent's clients will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's focus on offering computer consulting and network support to small businesses will give you the opportunity to work personally with top executives and contribute significantly to the growth of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art tools for remote access and mobile communications to enable you to deliver quick solutions when you help with business-critical tasks.
Desktop Support Specialist
Work from home, virtual office infrastructure.
Required Areas of Expertise
- Microsoft Exchange-based Outlook email client
- Microsoft operating systems and applications, workstation, laptop and peripheral setup, remote connectivity for teleworkers and mobile users
- Setup and validate Virtual Private Network (VPN) configurations
- Basic network administration, such as user maintenance
- Support, analyze and resolve issues with all versions of Microsoft Windows-powered desktop and laptop computer systems and others as necessary.
- Work with computer end users in helping to identify and resolve application and OS problems that impact productivity
- Install, configure and verify a variety of applications on user PCs
- Work on-site to find and remediate both urgent and chronic problems that impact the reliability, protection, speed, accessibility, and overall functionality of workstations, notebooks, printers and other end user equipment
- Install new end-user hardware and perform other deployments, upgrades, and swaps of workstations, notebooks and associated hardware
- Assure the timely analysis and repair of PCs and notebooks and associated equipment
- Stay up-to-date with advanced knowledge of PC and laptop computing applications and utilization of connectivity infrastructure including the Internet
Minimum Professional Experience Requirements
- Three years experience in workstation admin new software setup, computer and peripheral deployment, troubleshooting and correction)
- Strong computer debugging and fault isolation ability, talent to implement short-term patches to resolve network issues and escalate support when necessary
- Broad background delivering software assistance to small organizations for all Microsoft Windows OS, Office Suite, and Microsoft Office 365 apps including Outlook, Word, and Excel
- High-level speaking and written communication ability
- Demonstrated dedication to enabling continuous operations
- Work independently and display marked characteristics of ownership and drive
If you want to be considered for this position, you should send your resume to email@example.com. Please include the job number of the opening that you are applying for.
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Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Software Outsourcing Consultant for Cisco Cisco On-site Technical Support
Microsoft Operations Manager Case Study
Microsoft Operations Manager Example Application
Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses created by MOM, Progent can now fix server troubles before they becomes critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, security and performance.
South Dakota Computer Systems Consulting Cisco South Dakota IT Solution Providers
South San Francisco Small Business Computer Consultant San Francisco Small Business Computer Consulting Companies
Part-Time Jobs for Virtual Office Technology
Telecommuter Job for No Commute Consulting
Progent's work environment will make you a better consultant by improving your technical knowledge and boosting the satisfaction of your customers. Progent delivers this commitment by recruiting the best professional experts for you to work with, offering an advanced network and communications architecture, using custom software tools to deliver the highest quality of service, and by optimizing proven business structures for finding and keeping clients.
Specialists for Sun Solaris Rhode Island Linux Computer Consultants Rhode Island
Subcontractor for Microsoft MCDBA Remote Support Computer Remote Engineer Telecommuting Job Oklahoma County
Support Organizations Design Consultants
Support Outsourcing for Redhat Alabama Technology Consulting
Support and Integration for MS Dynamics NAV Microsoft NAV Role Centers IT Consultant
Barracuda Backup Appliance IT Consultant
Network Consulting for Barracuda Backup Testing
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help your business to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.
System Center 2016 Migration Consultant System Center 2016 Security and Compliance IT Consultants
System Center MOM Professionals
On-site Technical Support for System Center Operations Manager
Even if your company has a minimal network services group and a modest IT budget, your information network can still have the same high availability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital business applications and hardware up and running.
Technology Consultancy Firm for Exchange Exchange Server 2016 Server Administration
Top Quality Virginia Beach, VA Network System Support Consultant Virginia Beach, Norfolk, Chesapeake, VA Network Solutions
Ubuntu Linux, Solaris, UNIX Online Troubleshooting New Orleans, Kenner Award Winning Redhat Linux, Sun Solaris, UNIX Online Support Services in New Orleans
Windows Server 2012 On-site and Remote Support Windows Server 2012 Computer Network Support
Work At Home Job Computer Network Support for Exchange Server 2013 in Lincoln
Microsoft Financial Software Troubleshooting
Dynamics GP Software Network Consultants
Progentís Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Microsoft Dynamics GP family, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you can license only the functions you currently need, with the option to add users and increase functionality when necessary. Progentís Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Microsoft Dynamics GP 2010 as well as earlier versions of Dynamics GP/Great Plains.
information Systems Audit for Security CISSP Security Organizations Duval County Florida