Progent is looking for Desktop Support Experts to help Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer sites in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by current Microsoft technologies. Also, work closely with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.

Why Consultants Are Teaming with Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, virtual office environment, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in America. Our extensive technical database and team style of problem solving has allowed Progent to build up a strong staff and a loyal international client base.

If you have experience giving Windows desktop support and reside in the Modesto area, teaming with Progent and supporting Progent's clients will expand your technical abilities through cooperation with Progent's team of collaborative, high-output consultants. Progent's focus on providing IT consulting and network support to small and mid-size businesses will give you the opportunity to work personally with top executives and add measurably to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure offers advanced technology for remote access and mobile communications to help you to implement quick solutions when you help with business-critical problems.

If you want to pursue this position, you should email your resume to Be sure to include the job number of the position that you are asking about.

Return to the main Jobs page.

An index of content::

64-bit Server Online Support Services 64-bit Server Computer Engineer
Aironet 2700 Access Point Network Consultant Support and Integration
Application Consultant for Microsoft Dynamics NAV MS Dynamics NAV ERP Engineer
Aurora Exchange Server 2013 Troubleshooters Aurora, CO Exchange Computer Consulting Firm
Birmingham Computer Expert Cisco Networking Consultancy Services for Birmingham
BlackBerry BES Server Express Consulting Services Consulting for BES Express
VMware NSX and SRM Consult
Consult for VMware vCenter Orchestrator

VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to plan, deploy, test and administer a DR solution powered by VMware SRM and VMware NSX.

BlackBerry BES Server Online Help Small Business IT Support Firm for BlackBerry Email
BlackBerry Enterprise Server Engineers Support Specialist
BlackBerry Exchange Online Support Services RIM BlackBerry Exchange Technical Consultant
BlackBerry Smartphone Computer Support Firms in Bakersfield California BlackBerry Wireless Technology Consultants
Web Site Contract Programming
Web Parts Design

If you want to revamp your corporate web site, create internal webs for purposes such as human resources or employee training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web solutions.

BlackBerry Wireless Computer Consultant in St Louis Forest Park BlackBerry BES Information Technology Consulting in St Louis St Charles Jefferson Franklin
Linux Network Monitoring Technology Consulting
Linux Network Monitoring Computer Engineer

Nagios and MRTG are powerful, license-free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX/Linux environments, MS Windows networks, or multi-OS environments where the Linux OS and MS Windows run side by side. Nagios lets network managers to monitor network services including SMTP, HTTP, FTP, and PING. MRTG lets you graph the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can help you use both these utilities to tune and troubleshoot your network.

CISSP Certified Security Santa Monica Computer Consultation Santa Monica Onsite Computer Services
Caddo Parish Louisiana Ubuntu Linux, Solaris, UNIX Setup and Support IT Consultant Shreveport Bossier City
Operating System Knowledge Transfer
Cisco Certified Expert Training for Network

Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces few competitors. Mid-size companies who work with trusted independent consultants or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and productive.

Ceres, CA Position for Microsoft MCSA Consultant Exchange Support Team Pasadena, CA
Cisco CCNA Engineer Remote Support Job in Newark, Essex County ISSAP Consultant Part-Time Jobs Port Newark
Cisco Certified CCIE Consulting Organization Cisco Switch IT Consulting Company
Wireless Support and Setup
Microsoft Activesync Support Services

Progentís professionals offer expertise in multiple technologies relevant to mobile connectivity including system infrastructure, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your organization time and expense by applying their wireless background to help you select and configure mobile connectivity solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless data devices perform more reliably.

Cisco Certified Expert Small Business IT Consulting Billings, Yellowstone County, Montana IT Outsourcing Group
Cisco NSS2000 Network Engineer Cisco 520 Router Specialists
Internet Service Provider Selection Specialist
ADSL2+ Engineer

Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.

Cisco Network Support Service Charlotte, NC Network Architect for Cisco in Charlotte
Colocation Center Design Consultants Colocation Outsourcing Firm in Battery Park, New York City
Consult for Exchange 2019 Disk Availability Group
MCSE Expert Certified Exchange 2019 Integration Remote Consulting

Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

Computer Engineer for CentOS Linux, Sun Solaris, UNIX in Bernalillo County New Mexico Consultant in Bernalillo County New Mexico
Computer Expert for Akron Akron, Ohio Small Business Network Support
Configuration for Exchange 2010 Project Planning Microsoft Certified Partner Exchange 2010 Disaster Recovery Technology Consulting Services
Configuration for SCCM 2012 Device Management SCCM 2012 Asset Inventory On-site Support
Private Cloud Virtual Datacenter Hosting Consultant
Private Cloud Integration Services

Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progentís private cloud hosting service to eliminate major investments in the purchase, maintenance, and operation of network equipment and data center facilities while benefiting the highest levels of network reliability and security.

Consultant Services IT Services for CentOS Linux, Solaris, UNIX
Consulting Service Firm for Portland, Oregon Portland, OR Online Help
Microsoft Exchange 2000 Online Troubleshooting
Microsoft Exchange Upgrade Remote Troubleshooting

Progent is one of the most qualified network consulting firms for integrating email and messaging systems powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 under typical situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.

Data Center Colocation Consultant Colo Consultant
Microsoft Office XP Information Technology Outsourcing Company
Microsoft Office 2000 Consulting Group

Progentís IT outsourcing services provide affordable network consulting for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, allowing IT support budgets to increase in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust network foundation for your critical applications based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

Debian Linux, Sun Solaris, UNIX Computer Consultants Ubuntu Linux, Sun Solaris, UNIX Consulting
Designer for Microsoft SQL Server 2017 Bakersfield, Kern County Microsoft SQL 2008 Small Business IT Consulting
Engineer for Mac Phone-based OS X Troubleshooting Consulting
Exchange Server 2007 Small Office IT Consultant Consultancy Services Group
Extended Call Desk Integration
Virtual Helpdesk Configuration

Progentís Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

Firewall Security Certification Security Cybersecurity Consultancies
Flex Series Wireless Controller Onsite Technical Support Flex Series Wireless Controller IT Consultant
Fresno County Support Outsourcing Support Services for Debian Linux, Solaris, UNIX in Fresno, CA
Firepower Management Center Consulting Services
Cisco ASA Firewall IPS IT Consulting

The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Honolulu Hawaii IT Support for Cisco Computer Systems Consulting for Cisco in Honolulu, HI
Hughson Consulting Services Firm in California California Modesto Technical Support Firms
IT Consultants for Cisco VoIP Phones and CUBE Professional for IP-PBX
IT Outsourcing Small Office IT Consulting in Salt Lake County Utah Microsoft Exchange Small Business IT Outsourcing Services West Valley City, UT
Integration Professional
Integration Specialists for Exchange 2016 Exchange 2016 Network Admin Companies
Integration Support for Remote Monitoring and Reporting Operations Manager Computer Consultant
Kansas Software Security Consultant Kansas Computer Support Company
Little Rock Cisco CCIE Information Technology Installation Service Microsoft and Cisco Experts in Pulaski County Arkansas
Professionals for CRISC Risk and Information Systems Control
CRISC Certified Information Risk and Information Systems Control Officer Consultant Services

Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.

Mandrake Linux, Solaris, UNIX IT Consultant Consultant
Martinez Support Organizations Cisco Certified Small Business Computer Consultant California
Exchange 2003 Server Migration Consultants
Computer Engineer for Microsoft Exchange

Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.

Microsoft Experts BlackBerry Redirector Consulting Services BlackBerry Desktop Manager Engineers
Microsoft MCP Support Job Opening Microsoft MCSA Engineer Contractor Jobs
Microsoft SharePoint Server IT Consulting Nashville Remote Technical Support in Nashville, TN
Microsoft Video Conferencing Consulting Services Outsourcing for MS Office Communications Server
Information systems Security Outsourcing for Solaris
Sun Solaris Cybersecurity Team

If your business operates a Sun Solaris network or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad range of security areas such as security administration practices, security architecture and models, access control products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery planning. CISM and ISSAP stipulate the fundamental skills and international standards of knowledge that network security managers are expected to master. These accreditations give IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to offer effective security management and consulting services.

Microsoft Windows 7 Upgrade Specialist Microsoft Windows 7 Upgrade Online Technical Support
Microsoft Windows Server 2016 Small Business IT Consulting Company in Montgomery Mobile Windows Server 2012 Information Technology Support Montgomery Mobile
Consultancy for Windows 10 Microsoft Deployment Toolkit
Microsoft Windows 10 Upgrade Computer Support Company

Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, teleworker access, security and compliance, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.

Microsoft Windows Server 2019 Small Office Computer Consultants Implementation Consulting Companies
Minnetonka, MN IT Outsourcing Firm Largest On-site and Remote Support
ProSight Email Security Gateway Professionals
ProSight Email Virus Filtering Professionals

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

Network Consulting Freelance Jobs Oakdale, Riverbank CA Support and Integration for Sales Agent Program for Network Support
Network Management Outsourcing for Small Businesses Consultants ProSight Managed IT Services Professional
Network Management for Cisco Charlotte, NC Cisco Consulting
Amazon AWS Machine Image Development
Amazon EC2 instances Development

Progent offers cost-effective remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.

Offsite Managed Backup and Recovery Services Professional Engineers
Online Technical Support for Meraki 802.11ac Access Point Upgrade Setup and Support for Meraki 802.11ac AP
Orinda Network Support Consulting California California Contra Costa County Server Troubleshoot Expert
Server Management Professional
Server Consolidation IT Consultants

By using virtual server technology, companies are able to operate many virtual machines on a single actual server. Virtual server technology enables IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with purchasing extra server equipment. Virtual servers are also the critical technology behind private clouds, which offer major benefits including reducing the costs of capital equipment, facilities, and management while enhancing information protection, system availability, and disaster recovery. Other key server management technologies include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can help you with all aspects of server virtualization and management to enable your company to contain expenses and conserve time.

PC Consulting for Cisco Small Business IT Outsourcing Services for Cisco in Nashville Tennessee
Phone Support for Menlo Park Northern California Menlo Park Network Consultation California
Pittsburgh Computer Network Support Companies California System Engineers for Concord in Northern California
Cisco Information Technology Consulting Firms
Cisco Switch Design Consultant

Progent's Cisco certified networking experts have extensive background assisting ISPs to architect, implement, administer, tune, and troubleshoot high-availability, scalable network environments suitable for public networks.

ProSight Private Cloud Hosting Services Consultancy ProSight Virtual Machine Hosting Consultancy
Barracuda Backup Integration Support and Integration
Barracuda Backup and vSphere IT Consultant

Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to design, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.

Red Hat Linux, Solaris, UNIX Integration Support Scottsdale Arizona Maricopa County Arizona Computer Consulting
Redhat Linux, Sun Solaris, UNIX Support Virginia Beach South Hampton Roads Remote Support for Red Hat Linux, Sun Solaris, UNIX in Virginia Beach Virginia
Computer Consultants for Cisco PIX 500 Firewall Migration
Security Technical Consultant

Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.

Secure Firewall Information systems Security Outsourcing
Security Protection CISSP Security Companies
Security Tech Services Security Consultant for CISSP in Baton Rouge Capital Area
SharePoint 2010 On-site Technical Support Support
SharePoint Server 2010 Online Help in Toronto ON Ontario Canada Global SharePoint Server 2013 Consulting Services
Small Business Networking Pasadena Small Office Computer Consultant
CUCM Support and Help
CUCM Help and Support

Cisco Unified Communications Manager, formerly named CallManager, operates as the core of Cisco's collaboration platform. CUCM and Unified CM Express (CME) offer a modern IP-PBX by integrating tightly with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent can assist with any aspect of CUCM support and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.

Support and Help for Hyper-V 3.0 Shared Nothing Live Migration Hyper-V 3.0 Virtual Computer Consultants
Microsoft Exchange 2013 Online Troubleshooting
Exchange 2013 Disaster Recovery Consultant Services

Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These enhancements affect vital facets of IT including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Exchange 2013.

Urgent Technical Support in Pittsburgh, PA CISSP Cybersecurity Contractors Pittsburgh, PA
Macintosh OS X IT Consultants
Apple OSX Tiger Help and Support

Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or migrating to iCloud. For business environments built exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.

Windows 7 Security Information Technology Consulting Windows 7 Help Desk Troubleshooting
Windows Server 2016 Load Balancing Information Technology Consulting Top Rated Windows Server 2016 and System Center Technical Support Services
64-bit Server Help and Support
64-bit Upgrade Online Help

Progentís Microsoft-expert consultants can help your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit PC desktop computing, design an affordable upgrade process that reduces business interruptions, and offer economical, professional online support to aid your organization to install 64-bit desktop software and application programs on your current computers.

Windows and Solaris Remote Troubleshooting Windows and Solaris Online Technical Support
Microsoft Consulting Organization
Computer Consultation for Microsoft Office XP

Progent's pricing policy is to charge for remote support and on-site visits by the minute. As a result, you are billed only for received services. Progent does not impose a higher rate for off-hours or priority support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no startup charge and requires no monthly commitment for support services delivered during regular working hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be tempted to permit less critical problems to fester.

Modesto Jobs for MCSA MCDBA MCIPT Consultant

Select a Topic:

Job Title

Desktop Support Specialist

Job Code



Work from home, virtual office environment.

Required Expertise

Required Areas of Expertise
  • Microsoft Exchange-based Outlook email client
  • Microsoft software products, workstation, notebook and peripheral integration, remote access for teleworkers and mobile users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, including user maintenance

Essential Activities

Main Responsibilities
  • Maintain, analyze and resolve problems with all releases of Microsoft Windows-powered desktop and laptop systems and others as needed.
  • Work directly with computer end users in helping to identify and resolve app and operating system issues that hinder productivity
  • Deploy, configure and verify a range of popular apps on user workstations
  • Operate on-premises to find and fix both emergency and persistent problems that affect the stability, protection, performance, accessibility, and general capability of desktops, notebooks, printers and other end user equipment
  • Deploy new end-user hardware and help with other deployments, updates, and exchanges of workstations, notebooks and associated equipment
  • Assure the timely analysis and remediation of PCs and laptop computers and associated hardware
  • Remain updated with advanced knowledge of desktop and laptop computing applications and utilization of connectivity technologies including the Internet


Minimum Work Experience Requirements
  • Three years background in workstation administration new software setup, computer and peripheral integration, trouble analysis and mitigation)
  • Strong computer debugging and problem isolation skill, talent to install temporary patches to resolve network problems and escalate support services when required
  • Broad background providing software assistance to small organizations for all Windows OS, Microsoft Office Suite, and Office 365 apps including Outlook, Word, and Excel
  • Excellent speaking and written communication skills
  • Demonstrated commitment to facilitating uninterrupted operations
  • Work independently and display marked characteristics of responsibility and drive