Progent is looking for Desktop Support Experts to help our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by current Microsoft technologies. In addition, work extensively with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.
Why Consultants Are Working with Progent
Progent is an innovative network consulting and information technology outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer marketing, support delivery, network environment, and employee compensation have enabled Progent to be one of the most rapidly growing and most successful Microsoft Partners in America. Our shared technical database and team style of problem resolution has allowed Progent to retain a talented staff and a satisfied international customer base.
If you have experience delivering desktop support and live in the Monterey area, teaming with Progent and working for Progent's customers will expand your skills through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's focus on providing IT consulting and network support to small and mid-size businesses will give you the opportunity to work personally with decision makers and add significantly to the growth of dynamic companies. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote access and mobile communications to enable you to deliver fast solutions when you help with business-critical tasks.
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Position Title |
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Desktop Engineer
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Job Code |
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P016
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Work Location |
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Home-based, virtual office environment.
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Required Expertise |
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Primary Areas of Expertise
- Microsoft Exchange-based Outlook email
- Microsoft operating systems and applications, workstation, notebook and peripheral integration, remote connectivity for users
- Setup and validate Virtual Private Network (VPN) configurations
- Basic network management, such as user maintenance
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Essential Activities |
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Responsibilities
- Support, diagnose and troubleshoot issues with all versions of Windows-based desktop and notebook computers and others as necessary.
- Work directly with computer end users in assisting to find and resolve application and operating system problems that disrupt productivity
- Install, integrate and test a variety of applications on user PCs
- Operate on-site to diagnose and remediate both emergency and persistent problems that affect the stability, security, speed, connectivity, and overall functionality of workstations, notebooks, printers and other end user equipment
- Install new end-user equipment and help with other installations, upgrades, and swaps of workstations, notebooks and associated hardware
- Assure the prompt diagnosis and remediation of desktops and notebooks and associated equipment
- Remain up-to-date with an expert knowledge of workstation and notebook applications and use of WAN technologies including the Internet
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Experience |
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Minimum Professional Background Requirements
- Three years background in workstation administration new software setup, computer and peripheral deployment, troubleshooting and correction)
- Strong computer troubleshooting and fault isolation skill, talent to install short-term patches to resolve computer issues and escalate support when necessary
- Broad experience delivering software assistance to small companies for all Windows operating systems, Microsoft Office Suite, and Office 365 applications including Outlook, Microsoft Word, and Excel
- Excellent speaking and written communication ability
- Demonstrated dedication to facilitating continuous productivity
- Work without supervision and display distinct characteristics of ownership and drive
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If you wish to be considered for this job, you should send your qualifications to job-p016@progent.com. Please include the job number of the position that you are asking about.
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Professionals Cisco SIP Architecture Cisco SIP Trunking Specialists
Project Planning Online Technical Support Microsoft Certified Enterprise Windows Network Help
Providence Technology Consulting Providence, Rhode Island Computer Consultancy Firm
Network Management Design Consultants
Cisco Network Management IT Technical Support Company
Progent's Cisco-Premier network management engineers can assist you to run Cisco's network management tools alongside a selection of specialized third-party applications to build a complete network management strategy in order to keep your network operating reliably, conserve expensive resources, protect your data, recover rapidly from device failure or malicious assaults, and enable you to expand or repurpose valuable resources sensibly and affordably as your business grows.
Remote Help Desk Networking Group Topeka, Shawnee County Cisco CCIE Design Consultant Topeka, Shawnee County
Remote Technical Support Cisco VoIP phones Single Number Reach
Cisco VoIP Phones and Jabber Technical Support
Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Remote PC and Smartphone Small Office Network Consultants Smartphone Synchronization Network Design and Configuration
Remote Support Job Microsoft Engineer Tulsa Bartlesville Microsoft MCA Remote Engineer Contract Jobs Tulsa Oklahoma
Outsourcing Nagios
Award Winning Consultancy Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are useful, free monitoring utilities that operate on Linux and can be used to monitor UNIX/Linux networks, MS Windows systems, or mixed-platform situations in which Linux and Microsoft Windows coexist. Nagios allows network support engineers to monitor network services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP network appliances including servers, routers, and switches. Progent's network integration engineers can help you utilize both these programs to tune and troubleshoot your network.
Remote Technical Support Cisco Palo Alto California Cisco System Consulting Services Menlo Park CA
Remote Wireless Site Survey Professional Wireless Site Survey Computer Consultants
24x7x365 Network Monitoring Technical Support
Network Consultant Microsoft System Center Operations Manager
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of any size can get a degree of network stability that was previously limited to enterprises. Progent offers a variety RMM solutions available as low-cost service packages created to assist you to identify and resolve a most network issues before they get big enough to disrupt your business.
Reno, Nevada Information Technology Outsourcing Reno, Nevada Network Help
SQL Configure Washington DC SQL Small Business IT Support Firms District of Columbia
SQL Information Technology Manager Columbus, Cleveland, Cincinnati, OH SQL Small Office Computer Consulting Ohio - Columbus, OH, Cleveland, OH, Cincinnati, OH, Toledo, OH
Envisioning Phase: Requirements Definition IT Outsourcing
Envisioning Phase: Requirements Definition Computer Support Company
When conducting consulting projects for corporate customers, Progent uses a phased methodology driven by defined milestones in order to meet financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All phases are documented to make available a comprehensive summary of technical services delivered and to assist in ongoing network support.
SQL Outsourcing Companies Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL SQL Information Technology Outsourcing Florida
Consultant Services Exchange 2013 Upgrade
Exchange 2013 DAG Specialist
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a redesigned structure. These improvements affect vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
SQL Server 2012 Implementation Consulting Companies Sandy Springs-Fulton County SQL Server 2014 Computer Support Company Sandy Springs-Kennesaw
Cisco AnyConnect Support Outsourcing
Firepower Services Support Services
Progent’s experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
SQL Server 2012 System Consultant Queens, New York SQL Server Small Business Computer Consulting Firms Long Island
SQL Server 2014 Technology Consultancy Firm Manhattan Urgent SQL Server 2012 Technical Firms Midtown Manhattan
CIO Support and Integration
CIO Network Consulting
Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your corporate objectives. Your company can create and install a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.
SQL Server 2016 Disaster Recovery Online Support MCSE Expert Certified SQL Server 2016 Enterprise Online Troubleshooting
SQL Server 2019 Computer Networking San Leandro, CA SQL 2014 Network Support Consultants San Lorenzo, CA
SQL Server IT Consulting Firm Silicon Valley, CA Microsoft SQL Server Information Technology Outsource Mountain View, CA
Technical Support Exchange 2013 Collaboration
Exchange 2013 Data Loss Prevention Onsite Technical Support
Microsoft Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact key areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Sacramento - Rancho Cordova Microsoft MCTS Consultant Full-Time Jobs Sacramento - Carmichael Microsoft MCTS Support Part-Time Jobs
San Diego, CA Computer Consultant Virtual Office Job Microsoft Remote Engineer Part-Time Jobs San Diego California
San Mateo After Hours Exchange Server 2016 Computer Network Firms Exchange Server 2019 Online Technical Support San Mateo County
Microsoft Azure Storage Design Firms
Microsoft Azure cloud integration Design Firm
Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Security Audit Services Firewall Los Angeles, CA Information systems Security Outsourcing Security California
ransomware cleanup and recovery Consultant
Specialist Hermes ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Security Consultant Firewall Decatur - Buckhead - Norcross CISSP Network Security Evaluation Atlanta, Fulton County
Juniper SSG Series Gateway Security Team
Juniper SSG350M Router Auditor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Security Consulting Phoenix - Paradise Valley - Tempe CISSP Cybersecurity Contractors Phoenix, AZ
Security Contractor Firewall Detroit, MI Protect CISSP Detroit, Grand Rapids, Warren, Lansing, Sterling Heights, Flint, Ann Arbor
Security Group Firewall Sherman Oaks-Tarzana, California Security Cybersecurity Contractor Sherman Oaks-Chatsworth
Integration Support Wi-Fi RF Coverage Maps
Wireless LAN Site Survey Technical Support Services
Progent’s Wireless Site Survey assists you to plan and install a WiFi network adapted to your environment, offering you a WLAN that delivers the reception, performance, load-handling capability, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service.
Server Recovery Cisco Chatham County Georgia Cisco Support Consultant Savannah
SharePoint Administration Indiana SharePoint PC Consulting Indiana
SharePoint Server 2013 Network Consulting King County Washington SharePoint 2010 Specialist Seattle Redmond Bellevue
Cisco VoIP Phones and Unified Messaging Consulting Services
Cisco VoIP Phones and IM Support and Setup
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
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Microsoft Exchange Server 2010 Upgrade Technology Professional
Microsoft Exchange Server 2010 Migration Consultant
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your business and can assist you to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications platforms.
Small Business Online Support Small Business Setup and Support
Spokane Computer Networking Microsoft Certified Partner Spokane, WA Consultants
Stockton Small Business Outsourcing IT Stockton, California Integration Company
Support and Setup Ubuntu Linux, Sun Solaris, UNIX Rockville-Fredrick, Maryland Slackware Linux, Solaris, UNIX Network Consultant Rockville
Emergency Call Center Outsourcing Services Setup and Support
Help Desk Services Setup and Support
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the top shared PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Technical Firms Cisco Aurora, CO Cisco Networking Group Adams County Colorado
Toledo-Lucas County PC Consulting Toledo-Maumee Computer Support Consultant
Top Microsoft and Cisco New Mexico Systems Consultant Microsoft Certified Expert Computer Consultancy New Mexico
Top Quality Solaris Consultants South Dakota Linux Onsite Technical Support South Dakota
Top Ranked Microsoft Expert Consult Microsoft Instant Messaging Microsoft Presence Awareness Remote Support Services
Tukwila BlackBerry Enterprise Server Migration Consulting BlackBerry BES Server Computer Service Companies Tukwila-Lakewood, Washington
Urgent Small Business Computer Consulting Firm Charleston, Huntington, Morgantown, WV Small Business IT Consulting Companies Charleston, Huntington, Morgantown, WV
Valencia-Sylmar, CA Windows Server 2016 Consultancy Valencia Award Winning Windows Server 2016 Designers
Vermont Migration CISA Certified Security Expert IT Consulting Company Tennessee
Windows 2019 Server Small Business Computer Consulting Services Lower Manhattan-Tribeca, NY Lower Manhattan-SoHo Windows Server 2012 IT Technical Support Company
Windows 7 64-bit Upgrade Computer Consulting Firms Windows 7 Engineer
ProSight Server and Desktop Management Professionals
Online Support Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent consultant so any looming issues can be resolved before they can impact your business.
Windows Server 2000 Migration Consultants Windows 2000 Integration Support
Windows Server 2012 R2 Computer Consulting Alpharetta Georgia Windows Network Support Service
Windows Server 2012 R2 Integration Consultant Minnetonka-St Louis Park Windows Server 2016 System Repair Minnetonka MN
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Windows Server 2016 Network Consulting Experts Shreveport Louisiana Windows Server 2012 R2 IT Outsource
Windows Server 2016 Specialists Richmond Windows 2008 Server Network Assessment Richmond, VA
Windows Technician After Hours Windows Server 2016 Computer Support Firms Madison, Dane County
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