Progent is looking for proven Sr. Microsoft information technology consulting experts in Morgan Hill, California to assist a variety of small businesses to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is an innovative network consulting and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client acquisition, service delivery, virtual office environment, and employee benefits have enabled Progent to be among the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared technical database and team style of problem resolution has helped Progent to retain a talented staff and a loyal international customer base.

If you have been awarded a Microsoft Certified Systems Engineer (MCSE) credential and live in the Morgan Hill area, teaming with Progent and supporting Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on providing computer consulting and network support to small and mid-size businesses will be your opportunity to work closely with decision makers and add measurably to the success of dynamic companies. Also, Progent's virtual office network provides advanced technology for remote access and wireless connectivity to help you to implement quick solutions when you take on mission-critical tasks.

If you wish to look further into this opening, you should send your resume to job-p014@progent.com. Be sure to include the job code of the opening that interests you.

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Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications consultants can provide online and on-premises support services to assist you to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.

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Progent's Microsoft-certified professionals have more than a decade of background providing email support for companies that range from small offices to large corporations. Progent offers economical support for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can assist you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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Remote management cards give IT administrators complete control of a server without the need for a personal visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent is familiar with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

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Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small businesses to design, deploy, manage, and troubleshoot Microsoft SQL Server 2008 solutions in order to gain the maximum competitive advantage from this advanced information management platform. Also, Progent offers expertise for network architecture, enterprise-wide protection, and software development to optimize the strategic benefit of your SQL Server 2008 investment.

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Systems Management Server Remote Consulting

Progent’s Microsoft-certified experts provide small and medium size businesses world-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the update management platform formerly called SMS Server. System Center Configuration Manager provides a range of enhancements to Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for automated operating system and application software deployment, security patch control, software tracking, and software license compliance. Progent's engineers can also assist your company to move smoothly from Systems Management Server to System Center Configuration Manager.

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Wireless Security Specialists
Consulting Wireless Security

Progent offers consulting for security analysis products including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to identify possible security problems. Progent has extensive experience with network analysis tools and can show you how to make sense of audit reports and respond appropriately. Progent can help you design security into your business operations, configure auditing tools, plan and deploy a protected network architecture, and suggest procedures to maximize the safety of your network. Progent's security professionals are able to assist you to configure a firewall, design safe remote access to email and business applications, and install virtual private network. Progent's accredited security experts can validate the security of web-based software and can provide extensive security tests of enterprise-wide security to determine your organization's compliance with recognized industry security standards including FISMA, NIST, and ISO.

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Remote Troubleshooting Nexus Switch VXLAN
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Cisco Nexus series switches are designed to provide the performance, expandability, resilience, virtualization support, density, data protection and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help your business to plan an optimal switch topology, build test systems to validate your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability tests, configure proactive monitoring, fully utilize network resources through virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced fault-tolerant features incorporated into Nexus switches. Progent's consultants can also assist your business to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus switches.

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Linux Network Monitoring, Nagios and MRTG Engineers
MRTG Consultants

Network monitoring typically consists of observing a system's resource utilization in order to identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's system support engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux consulting services provide small companies and developers assistance with managing and servicing UNIX/Linux and Solaris networks that coexist with Windows-based products.

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For companies that have a mix of Mac and Microsoft Windows computers, there exist two basic alternatives for using Microsoft Windows-dependent software on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered PC to use Windows software and access system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you can use Windows software locally. Progent's macOS and Mac OS X technology consultants can help your company to maintain these solutions for running Microsoft Windows applications on your Apple Macs and can in addition assist your business to assess and install third-party solutions for Microsoft Windows platform simulation.

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Nagios and MRTG are powerful, Open Source monitoring utilities that operate under Linux and can be used to monitor UNIX networks, MS Windows systems, or multi-OS systems where the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets network support engineers to track system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's network monitoring consultants can assist you to use both these utilities to streamline and repair your system.

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Progent can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you realize the highest possible return on investment.

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Office 365 authentication Computer Consultants
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Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.

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Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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If you want to update your production web site, create internal websites for applications such as human resources or employee education, design a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.

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Progent’s Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on software first produced by Connectix, delivers the performance necessary to accomplish server consolidation, software upgrade, and server quarantine projects via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in software development and testing, upgrading from legacy mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can help your business to evaluate and integrate Microsoft Virtual Server 2005.

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System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, enables safe end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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Consultant IT asset documentation management
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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.

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SQL Server 2019 Web Computer Consultant
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Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution design and integration, software programming, SQL Server management, and network security.

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Consulting Non-stop Load Balancing
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Progent offers high availability load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

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After Hours IT Consultant Hybrid Office 365 Exchange integration
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Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

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UNIX, Windows Consultants
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If your business computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services include network infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.

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Progent can help you in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Information Technology Consulting Wi-Fi
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Progent’s Wireless Consulting Services offer a convenient, economical way for businesses of any size to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security objectives while staying within your budget restraints.

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Technology Consulting Services Windows Server 2008 Failover Clustering
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The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and administration of server clusters that offer improved levels of system availability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster management, new cluster infrastructure for maximum availability, better security and quorum models, elimination of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of Windows clustering, plan and execute an installation, train your IT staff to manage your cluster environment, provide ongoing consulting and support services, and produce and validate a business continuity procedure.

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Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, density, expandability, security compliance and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and on-premises consulting services for legacy and current 802.11ac Aironet access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi access points.

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SIP Infrastructure Information Technology Consulting
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Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST solutions for survivability.

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Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of online services to help your organization to design, develop, test, deploy, manage, and debug business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different releases of Excel. Progent can provide on-demand help to organizations who need a quick solution to a specific problem associated with Office Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individual users or teams.

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Progent offers remote and onsite expertise to assist your organization with any facet of BI reporting from troubleshooting or modernizing applications to planning and deploying an advanced BI solution. Progent's management reporting consultants can assist your company to maintain your existing BI environment, help you to upgrade reports from a legacy reporting product to a current one, and provide as-needed remote training to meet your individual requirements. Progent’s management reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

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Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your growing business needs. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of products aimed at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.

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Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for efficiently coordinating people, teams and data. SharePoint Server provides a common spot for your employees or customers to connect to, manage, share and interact with relevant information, documents, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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Progent's Juniper Networks-authorized network engineer can help you to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to help your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that include a combination of Juniper's software platforms.

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To provide cost-effective network services for small businesses, Progent offers comprehensive IT outsourcing packages that give small companies fast access to network expertise without forcing you to recruit, train, and maintain a large in-house IT staff. Progent’s IT outsourcing packages offer you an affordable way for building a secure and reliable environment for your important Windows office productivity suites such as Microsoft Office XP and Microsoft Office 2003.

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Progent’s Wireless Site Survey assists you to design and install a wireless network customized for your environment, providing your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

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Progent’s data center IT services are designed for companies with hardware located at IDCs or data center co-location hosting facilities and in need of on-demand in-person assistance at the collocation site as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent provides a complete array of data center and IDC and colo consulting services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and deployment of high availability configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server and storage cluster configurations.

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Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts and information workers, reducing the difficulty of designing, integrating, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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Progent's business climate will make you a better consulting professional by improving your information technology skills and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the top professional experts for you to work with, providing a state-of-the-art system architecture, using specialized software utilities to enable the maximum quality of service, and by streamlining proven business structures for finding and retaining customers.

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Position Title
Senior Microsoft Computer Consultant

Job Code
P014

Location
Home-based, virtual office infrastructure

Primary Activities
Responsibilities
  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Operate on premises and online to analyze and fix urgent and ongoing problems associated with availability, security, capacity, connectivity, and overall functionality
  • Install, setup and debug applications on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, phone communications, and Internet access
  • Design and implement updates to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Design and validate security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
  • Robust network architecture and proactive server monitoring and alerting

Experience/
Education
Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, device provisioning, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as workstation program compatibility issues, server problems, data service issues, and access issues
  • Background in business productivity software support (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office environment, delivering consistent follow-up and utilizing remote access and mobile communication technology
  • Operates independently and demonstrates high level of ownership and drive
  • Possess a working knowledge of networking layers 1 through 7 and strong debugging skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)