Microsoft Certified Systems Engineer (MCSE) and/or MCITP:EA Consultant Morgan Hill, California
Progent is seeking proven Sr. Microsoft information technology consultants in Morgan Hill, California to help a range of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring
Why Consultants Are Joining Progent
Progent is an innovative computer support and IT outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee benefits have enabled Progent to become one of the fastest growing and most successful Microsoft Partners in America. Our shared support information base and collaborative style of problem solving has allowed Progent to retain a strong staff and a loyal worldwide customer base.
If you have been awarded a Microsoft MCSE certificate and reside in the Morgan Hill area, teaming with Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on providing computer consulting and network help to small and mid-size businesses will be your chance to operate closely with top executives and add significantly to the success of exciting companies. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and mobile connectivity to help you to implement fast solutions when you take on business-critical problems.
Senior Microsoft IT Consulting Expert
Work from home, virtual office environment
Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
Operate on premises and online to analyze and resolve urgent and ongoing issues associated with reliability, protection, performance, connectivity, and general productivity
Deploy, setup and debug applications hosted on Microsoft Windows Servers
Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
Maintain and manage Microsoft Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet connectivity
Design and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
Develop and test protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
Robust system design and 24x7 server monitoring and alerting
Minimum Work Experience Requirements
10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and resolution)
5+ years consulting experience
Ability to debug application issues including workstation program compatibility problems, server problems, data service issues, and connectivity problems
Background in business productivity software support (Microsoft product family)
Proven ability to work effectively in a virtual office environment, delivering consistent follow-up and using remote access and mobile connectivity technology
Operates without supervision and demonstrates strong sense of responsibility and initiative
Has a working knowledge of networking layers 1 through 7 and strong debugging skills in layers 1 through 4
Credentials Required Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you wish to look further into this position, please e-mail your qualifications to email@example.com. Please specify the job number of the position that interests you.
Remote server management cards give network administrators full control over a server without the requirement for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating devices that require important updates, or identifying the cause of performance issues.
Progentís non-stop inter-site connectivity and 24x7 system connection engineers can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical non-stop interoffice connectivity.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent offers several network security packages intended to deliver larger institutions an impartial and thorough security audit from a team of certified security engineers. All Progent's security assessment bundles feature a suite of services like automated scans from within and from outside your company firewall, professional analysis of results by certified security consultants, creation of a report explaining the findings, plus an interactive concise executive summary and an extensive interactive review for internal IT managers.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with planning, deploying, administering and supporting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on time and within budget.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, deploy, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business needs.
Progent's Microsoft-certified consulting engineers can assist you to determine the value of Exchange 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your vital communications platforms.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help organizations of any size to design, deploy, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide affordable online or on-premises expertise to assist companies to move efficiently to an advanced communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP PSTN trunk.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service reports sent by every consultant to each customer. The practice of detailing and organizing service activity results in more effective service and eliminates a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating appliances that need important updates, or resolving performance issues.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate experts as required. For urgent issues, the Technical Response Center tries to respond to your call for service within one hour.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every client. The discipline of documenting and archiving support activity allows more effective support and eliminates a slew of common misfortunes such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.
Progent has a long background providing a broad range of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert online IT support and has delivered IT solutions to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Progent's Computer Help Desk Outsourcing Services for PC desktop support are designed especially for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and full escalation options but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your support personnel how to run new management utilities, and deliver continuing consulting and troubleshooting via budget-friendly options such as Help Desk Call Center service and remote technical assistance.
Progent's Cisco-certified wireless networking consultants can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, range, capacity, expandability, security and ease of management required for seamless access between Wi-Fi and wired networks. Progent offers efficient online and onsite consulting services for end-of-life and current 802.11ac Aironet APs and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Progent's Microsoft-certified engineers can provide affordable remote and on-premises help to carry out your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded email system, educate your network support staff and end users to get them up to speed quickly on Exchange Server 2010, and provide continuing management services and engineering support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Urgent Microsoft Support Contract Job Morgan Hill Santa Clara County
Our compensation structure is built on contribution, so similar to working as an independent consultant, your income is entirely tied to your generated revenue. Some of our consultants stress lifestyle issues and choose to work at an easy pace, using our flexible schedule to pursue personal enthusiasms like mountain biking, car racing, skiing, fishing, travel, or sharing private time with family and acquaintances. Others use the opportunity to make major dollars through hard work and extended hours. Progent completely encourages either end of the spectrum plus everything in between.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, the lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
Morgan Hill, CA Remote Support Job Microsoft MCP Consulting
Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, at the forefront of network service, executing a wide variety of technical tasks for an extensive array of customers. Each Progent support professional shares a proven collection of individual best practices that are combined into company-wide best practices training that Progent teaches its consulting team. This means that you get not only expert IT capability, but also a consultant with proven methods for applying computer knowledge to fix actual network problems quickly.
Progent offers nationwide urgent help and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Online technical support provides maximum return for your IT budget by preserving client productivity and limiting the time billed for network analysis and repair. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of situations your IT problems can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most challenging network issues.
Progent can assist you to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, enhance compliance, and increase productivity by making sure that operating systems and applications are always up to date, managing licensing, and monitoring usage patterns to help you make smart purchasing decisions. Once your organization is set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out an efficient move to SCCM 2012.
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you create and validate a security environment for your Skype for Business solution that meets government and industry standards.