Progent is looking for experienced Sr. Microsoft computer consultants in Napa, California to assist a range of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative computer support and IT outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for client acquisition, service delivery, network infrastructure, and employee compensation have allowed Progent to become among the fastest growing and most successful Microsoft Partners in the U.S. Our shared support information base and team style of problem resolution has helped Progent to retain a talented staff and a satisfied worldwide customer base.

If you have earned a Microsoft Certified Systems Engineer (MCSE) certificate and live in the Napa area, joining Progent and supporting Progent's customers will improve your skills through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing IT expertise and network help to small and mid-size businesses will be your opportunity to work personally with decision makers and contribute measurably to the growth of dynamic companies. In addition, Progent's virtual office network provides advanced technology for remote support and wireless connectivity to enable you to implement quick solutions when you help with mission-critical tasks.

If you wish to apply for this position, please send your resume to job-p014@progent.com. Be sure to specify the job number of the opportunity that interests you.

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Position Title

Sr. Microsoft Information Technology Consultant

Job Code

P014

Location

Home-based, virtual office environment

Main Activities

Responsibilities
  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and online to identify and resolve urgent and ongoing problems related to reliability, security, capacity, accessibility, and general productivity
  • Install, configure and troubleshoot apps on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized environments and private/dedicated/hybrid cloud models
  • Support and manage Microsoft Outlook client with back office Exchange Server, MS Office suite, telephony, and Internet connectivity
  • Plan and carry out updates to MS desktop OS, Windows Server, AD, and Exchange Server
  • Design and test security policies including onsite high availability, resilience, backups and AV as well as remote or cloud-centric disaster recovery
  • Efficient system design and proactive server monitoring and alerting

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server administration and network Infrastructure support (new software deployment, device setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC program compatibility issues, server problems, data service problems, and access issues
  • Background in business application assistance (Microsoft products)
  • Proven ability to operate effectively in a virtual office environment, delivering reliable follow-up and utilizing online access and mobile communication tools
  • Operates without supervision and shows strong sense of responsibility and drive
  • Has a reasonable knowledge of network layers 1 through 7 and strong debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)