Progent is seeking proven Senior Microsoft computer consulting experts in Napa, California to help a range of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is an innovative network consulting and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, virtual office environment, and employee compensation have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical database and collaborative approach to problem solving has helped Progent to build up a talented staff and a loyal worldwide customer base.

If you currently have an MCSE certificate and live in the Napa area, teaming with Progent and working for Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing computer expertise and network help to small and mid-size companies will be your opportunity to work personally with top executives and add significantly to the success of dynamic businesses. In addition, Progent's virtual office network provides advanced tools for remote access and wireless communications to help you to implement quick solutions when you help with business-critical tasks.

If you wish to be considered for this opening, please send your resume to Be sure to specify the job number of the opportunity that you are asking about.

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    Position Title

    Senior Microsoft IT Consulting Expert

    Job Code



    Work from home, virtual office environment

    Primary Responsibilities

    • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
    • Work on premises and remotely to analyze and resolve both urgent and ongoing problems related to reliability, security, performance, accessibility, and general functionality
    • Deploy, configure and debug apps on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Exchange Server, Microsoft Office suite, telephony, and Internet connectivity
    • Plan and carry out upgrades to MS desktop operating system, Windows Server, AD, and Exchange Server
    • Develop and validate protection policies such as onsite high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
    • Robust system architecture and 24x7 server monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server management and IT Infrastructure support (new software installation, device setup, problem identification and resolution)
    • 5+ years consulting background
    • Ability to debug software application issues such as workstation software compatibility problems, server problems, data service problems, and connectivity issues
    • Experience in business application support (Microsoft product family)
    • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-through and taking advantage remote access and mobile communication technology
    • Operates without supervision and shows high level of responsibility and drive
    • Has a working understanding of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)