Progent is looking for experienced Sr. Microsoft computer consulting experts in Oakland, California to help a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring

Advantages of Teaming with Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for client acquisition, service delivery, virtual office environment, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem solving has allowed Progent to retain a strong staff and a satisfied international customer base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) credential and live in the Oakland area, teaming with Progent and working for Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output engineers. Progent's concentration on providing IT expertise and technical help to small and mid-size businesses will give you the opportunity to operate personally with top executives and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and wireless connectivity to help you to deliver quick solutions when you help with business-critical problems.

If you would like to be considered for this job, you should send your qualifications to Please specify the job code of the position that interests you.

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    Position Title

    Sr. Microsoft Computer Consultant

    Job Code


    Work Location

    Home-based, virtual office environment

    Essential Responsibilities

    • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Work onsite and remotely to analyze and resolve both urgent and ongoing problems associated with availability, security, performance, connectivity, and general functionality
    • Install, configure and debug apps on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet access
    • Plan and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange
    • Develop and validate protection policies including on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
    • Efficient system architecture and proactive server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ years' background in PC, server administration and network Infrastructure support (new software deployment, device setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug application issues including desktop PC program compatibility problems, server problems, data service issues, and access problems
    • Experience in business productivity software assistance (Microsoft products)
    • Proven ability to operate effectively in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile communication tools
    • Operates without supervision and shows strong sense of responsibility and initiative
    • Possess a working understanding of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)