Microsoft Certified Systems Engineer (MCSE) and/or MCITP:EA Consultant Oakland, California
Progent is looking for experienced Sr. Microsoft computer consulting experts in Oakland, California to help a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include system infrastructure, AD design and repair, Exchange-based email, security, and server monitoring
Advantages of Teaming with Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for client acquisition, service delivery, virtual office environment, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem solving has allowed Progent to retain a strong staff and a satisfied international customer base.
If you currently have a Microsoft Certified Systems Engineer (MCSE) credential and live in the Oakland area, teaming with Progent and working for Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output engineers. Progent's concentration on providing IT expertise and technical help to small and mid-size businesses will give you the opportunity to operate personally with top executives and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and wireless connectivity to help you to deliver quick solutions when you help with business-critical problems.
Position Title
Sr. Microsoft Computer Consultant
Job Code
P014
Work Location
Home-based, virtual office environment
Essential Responsibilities
Responsibilities
Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
Work onsite and remotely to analyze and resolve both urgent and ongoing problems associated with availability, security, performance, connectivity, and general functionality
Install, configure and debug apps on Microsoft Windows Servers
Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet access
Plan and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange
Develop and validate protection policies including on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
Efficient system architecture and proactive server monitoring and alerting
Qualifications/
Schooling
Minimum Work Experience Requirements
10+ years' background in PC, server administration and network Infrastructure support (new software deployment, device setup, problem isolation and repair)
5+ years consulting experience
Ability to debug application issues including desktop PC program compatibility problems, server problems, data service issues, and access problems
Experience in business productivity software assistance (Microsoft products)
Proven ability to operate effectively in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile communication tools
Operates without supervision and shows strong sense of responsibility and initiative
Possess a working understanding of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
Credentials Required Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you would like to be considered for this job, you should send your qualifications to job-p014@progent.com. Please specify the job code of the position that interests you.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging systems for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system features protection, service continuity, easy access for remote and wireless users, time-saving administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003, and Exchange 2K Server. Progent can also assist small or medium companies to upgrade to Exchange 2016 or MS Exchange 2013 Server.
Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, provide configuration and deployment services, help you to install Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your standard and custom application software to work with SharePoint Portal Server 2007, design a comprehensive security plan that encompasses portal solutions, and deliver maintenance and Help Desk support.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to disrupt your business.
Progent can deliver a broad array of cost-effective consulting and support services to help your company to deploy, configure, repair, and administer desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote help for single machines or laptops or help your business to plan and implement a large-scale migration to new or updated operating system platforms and business applications. Progent can also supply engineers and technical workers to help your company to plan for and implement a company relocation or merger organized to produce minimal disruption of your productivity.
If you want to revamp your production web site, build internal websites for purposes such as human resources or worker education, establish a powerful web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you design and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent's ProSight family of managed services are designed to provide businesses who have small internal network support staffs with affordable help from world-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include predictable network maintenance expenses, automation of common administrative tasks, continual adoption of new information technology, graceful migration from legacy technology to modern solutions, improved fit between computer technology with business goals, access to seasoned network experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Progent can help your business to design and implement a smooth migration from a UNIX-powered IT environment to a network based on Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce productivity disruption by designing an efficient migration plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, transition strategy and validation, MS Exchange migration support, information and application software transition, and processor and storage system transition and consolidation.
Progent's ProSight portfolio of managed services are intended to offer organizations who have minimal internal IT support staffs with affordable help from world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include flat-rate IT maintenance costs, automation of common management processes, continual absorption of new information technology, smooth transition from legacy systems to modern solutions, improved alignment of computer technology with strategic goals, guidance from seasoned network consultants, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that delivers the reception, performance, density, QoS, security, and hand-off capability your company needs. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security plan, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.
For small businesses interested in Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and can provide companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Microsoft-premier consultants can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an affordable upgrade process that reduces operational interruptions, and deliver economical, professional remote help to assist your organization to install 64-bit software and applications on your existing hardware.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Progent's Microsoft-certified consultants can provide advanced support in implementing, managing and debugging any edition of Project, Project Server, and Project Online and can provide a broad variety of affordable online support services based on industry best practices to help organizations of all sizes to receive all the benefits of this leading platform. Consulting support offered by Progent include system planning, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training classes.
Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent's seasoned ransomware recovery consultants can help your business to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Cisco's Meraki MS family of access and distribution switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to assist your company to design and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, develop and validate a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's wireless site survey services help you to design, implement and debug a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the coverage, performance, capacity, data protection, and hand-off capability your company needs.
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup environment that reduces your exposure to a ransomware attack and aligns with your business needs.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing consulting support.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, rationalize, pilot, implement, customize and support the any edition of ISA Server on your information system.
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software licenses and equipment required, suggested vendor sourcing, system testing at client location or at Progent's test lab, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's IT group and users.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
Cisco's Meraki line of access and aggregation switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to maintain security, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Progent's certified Windows 2000 Server consultants offer network help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and troubleshooting services include system planning, installation, documentation, on-site and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
