Progent is seeking experienced Senior Microsoft information technology consulting experts in Oakland, California to assist a variety of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Why Consultants Are Working with Progent
Progent is a progressive computer consulting and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our extensive technical database and collaborative approach to problem resolution has helped Progent to retain a strong staff and a loyal international client base.

If you have been awarded a Microsoft MCSE credential and reside in the Oakland area, teaming with Progent and working for Progent's customers will expand your skills through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's concentration on offering IT expertise and technical support to small and mid-size companies will give you the chance to work closely with top executives and add significantly to the growth of exciting businesses. In addition, Progent's virtual office network provides advanced tools for remote support and wireless communications to enable you to deliver fast solutions when you take on business-critical problems.

If you wish to be considered for this opening, you should send your qualifications to Please include the job code of the position that you are applying for.

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Position Title

Senior Microsoft Computer Consulting Expert

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Home-based, virtual office infrastructure

Essential Responsibilities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work on premises and online to analyze and resolve both urgent and ongoing issues related to availability, security, performance, connectivity, and overall functionality
  • Deploy, configure and troubleshoot apps on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and implement updates to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
  • Design and test protection policies including onsite high availability, resilience, backup/restore and anti-virus plus offsite or cloud-based disaster recovery
  • Robust network design and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server administration and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application problems such as desktop PC program compatibility problems, server problems, data service problems, and connectivity problems
  • Background in business application assistance (Microsoft products)
  • Demonstrated ability to operate efficiently in a virtual office setting, delivering reliable follow-up and using online access and mobile connectivity tools
  • Operates independently and demonstrates high level of responsibility and drive
  • Possess a working understanding of networking layers L1-L7 and excellent debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)