Progent is looking for experienced Senior Microsoft computer consulting experts in Oakland, California to help a range of small and midsize organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of expertise include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Advantages of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, support delivery, network infrastructure, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the United States. Our shared support information base and collaborative approach to problem solving has allowed Progent to retain a talented staff and a loyal worldwide customer base.

If you hold a Microsoft MCSE certificate and live in the Oakland area, joining Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's concentration on providing IT expertise and technical support to small companies will be your chance to operate closely with decision makers and contribute measurably to the success of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote support and wireless connectivity to enable you to implement quick solutions when you take on mission-critical problems.

If you want to look further into this opening, you should e-mail your qualifications to Please include the job number of the position that you are asking about.

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    Position Title

    Senior Microsoft Information Technology Consultant

    Job Code


    Work Location

    Home-based, virtual office environment

    Essential Responsibilities

    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
    • Work onsite and online to identify and resolve both urgent and ongoing problems associated with availability, protection, capacity, connectivity, and overall productivity
    • Install, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Maintain and manage MS Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet access
    • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and test protection policies such as onsite high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
    • Robust system architecture and 24x7 health monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server administration and IT Infrastructure support (new software deployment, device setup, problem isolation and repair)
    • 5+ years consulting background
    • Ability to troubleshoot software application problems including desktop PC software compatibility issues, server issues, data service problems, and access issues
    • Experience in business productivity software support (Microsoft products)
    • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-up and utilizing remote access and wireless connectivity technology
    • Operates independently and shows high level of responsibility and initiative
    • Possess a working knowledge of networking layers L1-L7 and strong debugging skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)