Progent is looking for Desktop Support Experts to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by current Microsoft technologies. Also, work closely with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.

Benefits of Working with Progent
Progent is a progressive computer consulting and information technology outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer marketing, service delivery, virtual office environment, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and collaborative approach to problem solving has allowed Progent to retain a strong staff and a satisfied worldwide customer base.

If you have experience giving desktop help and reside in the Oakland area, joining Progent and working for Progent's customers will expand your technical abilities through interaction with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on providing IT expertise and technical support to small and mid-size companies will be your opportunity to work personally with top executives and add significantly to the success of exciting companies. In addition, Progent's virtual office infrastructure provides advanced tools for remote access and mobile connectivity to enable you to deliver quick solutions when you take on business-critical problems.

If you would like to pursue this position, please email your resume to job-p016@progent.com. Please specify the job number of the position that you are applying for.

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An index of content::

64-bit Computing Specialist 64-bit Migration Consulting
Windows Server 2012 Configuration Manager Technical Support Services
IT Consultant for Windows Server 2012 Private Cloud

Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

Augusta Georgia SQL Server 2016 Consulting Firms SQL Server 2012 Small Business Computer Consultants in Richmond County
Aurora Network Outsource Aurora, CO Computer Consultancy Companies
Baton Rouge, Capital Park Windows Server 2012 Network Designers Windows 2019 Server Technician Baton Rouge Louisiana
Billings Montana Integration Specialists Small Office Network Consultants
BlackBerry Enterprise Server Network Assessment Tech Consultants
CCDP Expert Certified Computer Consulting for ASA and PIX Firewall Cisco ASA and PIX Firewall IT Services
CISSP Cybersecurity Company Firewall Security Firm
CISSP Cybersecurity Team in Upper East Side, New York Firewall Security Company Downtown Manhattan
ASA 5500-X Firewall with Firepower Integration Services
Cisco Expert Firepower Management Center Professionals

Progentís Cisco-Premier network experts provide experienced PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

CISSP-ISSAP Cybersecurity Engineers Services for CISSP Certified Cybersecurity
CRISC Certified Specialists CRISC Risk Identification Onsite Technical Support
Consultant Services for Microsoft Word Online
Services for Office Word and Access

Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical remote consulting services to assist your organization to manage your existing Microsoft Word environment or assist you to upgrade to a newer release of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Office Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and online training classes customized for individuals or groups.

California Microsoft Certified Partner Walnut Creek Phone Support Services Small Office Computer Consultant for Walnut Creek in California
California Online Support Services for Morgan Hill Implementation Consulting Companies Northern California
California Scotts Valley Integration Specialist Santa Cruz Outsourcing Companies California
Catalyst MPLS Remote Troubleshooting Catalyst 2940 Switch On-site Support
SharePoint Business Connectivity Services IT Consultant
Online Support for SharePoint Workspace 2010

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Cisco CCVP Network Consulting Full-Time Jobs Oklahoma City Oklahoma Microsoft MCTS Consultant Contract Job in Oklahoma City, Tinker Air Force Base
Cisco Catalyst Switch IOS-XR Remote Troubleshooting Cisco Catalyst Switch VSS Professionals
Linux RedHat Online Networking Help
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Progent provides national remote phone support and troubleshooting services for businesses who run environments based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides maximum leverage for your IT dollar by preserving client productivity and limiting the hours billed for computer analysis and repair. Advanced online access utilities and skilled technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to help with the toughest network issues.

Cisco Certified Experts Sausalito Network Manager in Northern California Migration Consultant California
Cisco Network Management Problem Resolution Network Management Technicians
Cisco VoIP Troubleshooters Server Migration Specialists
Computer Consulting for Redhat Linux, Sun Solaris, UNIX Consultant Services for Debian Linux, Solaris, UNIX in Oklahoma City Shawnee
Computer Firms in Richmond Best Networking Firm for Microsoft Exchange in Richmond Piedmont
Computer Services for Cisco Cisco Network Support Company in Phoenix, AZ, Tucson, AZ, Mesa, AZ, Glendale, AZ, Scottsdale, AZ, Chandler, AZ
Solaris Consultant Services
Solaris Consult

Progent's Solaris platform support services offer small businesses and software developers support for administering and maintaining Solaris environments that operate with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

Computer System Consultant for Microsoft Windows Server 2016 in Fresno, CA Top Windows Server 2012 R2 Upgrading in Fresno, CA
Consulting Group Pacific Grove Systems Engineer Northern California
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Computer Network Service Company for New Hampshire

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Contact Center Consultant Services Virtual HelpDesk Network Consulting
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MySQL Enterprise Edition Development
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Desktop Consultant Remote Support Job Berkeley Windows Consultancy Firm
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Firewall Protecting Security Consulting Services in St Louis St Charles Jefferson Franklin
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Los Angeles Small Business Computer Consulting Services Los Angeles Network Installation
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Louisiana Computer Network Support Company New Orleans, LA, Baton Rouge, LA, Shreveport, LA, Metairie, LA, Lafayette, LA Outsourcing Services
MCSA MCDBA MCIPT Consulting Freelancing Job Microsoft MCP Consultant Job Opening
MCSA MCDBA MCIPT Support Full-Time Jobs San Leandro Windows Server 2012 R2 Network Security Consultant Mobile County Alabama
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MOM 2007 Computer Consultants Application Monitoring Configuration
Excel and SQL Server Consulting Services
Microsoft Certified Partner Excel Power Map Reporting

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MS Dynamics NAV Support and Integration MS Dynamics NAV ERP Technology Consulting Services
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Mac Computer Consulting iPhone 5 Computer Consultants
Cisco VPN Technical Support
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Mac Office Remote Troubleshooting macOS and Windows Outsourcing
Meraki Switch Deployment Support Services Meraki Switch Network Consultant
Michigan Server Install Michigan Information Technology Outsourcing Firms
Microsoft Azure Backup Reporting Microsoft Azure integration Expert Development
Microsoft Azure cloud integration Reporting Azure and Android integration Professional
Microsoft Certified Consulting Job Opportunity Oakland Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Network Administration
Microsoft Certified Engineer Telecommuter Job in Oakland Berkeley Emeryville Exchange 2010 Configuration Consultant
Microsoft Exchange 2000 Help and Support Exchange 2000 Server Upgrade Remote Troubleshooting
System Center Management Packs Computer Consulting
Network Consulting for SCOM 2012 Infrastructure Monitoring

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Microsoft Exchange 2010 Small Business IT Support Firm Coral Gables Microsoft Exchange 2010 Networking Support
Microsoft Lync Presence Consulting Microsoft Lync Server IM Troubleshooting
Microsoft MCA Consulting Home Based Jobs in Silicon Valley, California Telecommuter Job
iPhone and Barracuda integration Specialist
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Microsoft MCA Support Telecommuting Job in Foster City, CA Career for MCSE MCSA MCDBA MCIPT MCA Consultant
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Microsoft MCSA Consulting Freelancing Jobs Union City CA California North Bay IT Consulting Company
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Microsoft Project Server Workflow Class Technology Professional for Microsoft Project Server Scheduling
Microsoft Remote Consulting Job Openings Jacksonville Florida MCSE Remote Engineer Employment Opportunities
Microsoft Support Subcontractor Job in Union City CA Remote Support Services for CRS Core Router
Microsoft System Center Operations Manager Integration Comprehensive Event Management Network Engineer
Service Reports Remote Support Services
Service Database IT Consulting

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Montana Information Technology Management Montana Professional
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Nationwide Small Business Networking Network Documentation for Nationwide
Network Consultant Freelancing Job Hayward, CA On-site Support Newark, Essex County, New Jersey
Network Engineer for Gentoo Linux, Sun Solaris, UNIX in Detroit, Wayne County Gentoo Linux, Solaris, UNIX Technical Support Services
Redhat Linux Onsite Technical Support
PCLinuxOS Linux Consultancy

Progent's Linux consulting experts offer small and mid-size companies and software developers assistance with managing and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with an easy single source to show you how to create and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

Network Repair Service Tech for Exchange 2016
Integration for Macola
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Besides providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training tailored to address your specific requirements. Progent's experts also can show you how to integrate and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting applications.

New York Tech Support Outsource Small Business IT Support
SCVMM 2012 and SharePoint Information Technology Consulting
SCVMM 2012 and Hyper-V Technical Consultant

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Omaha Nebraska Computer Support Company IT Consulting Company for Nebraska
Online Support Cisco Small Business Network Consulting Firm
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Outsourced IT Services for Edison, New Jersey Networking Companies for Edison, NJ
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Windows Server 2019 High Availability Online Troubleshooting
Windows Server 2019 Cybersecurity Computer Consultant

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ProSight Endpoint Protection Support Outsourcing ProSight Phishing Defense Specialist
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CISSP Certified Security Manager Engineers
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Project Design Tuning Technology Professional Global Project Requirements Definition Engineers
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Red Hat Linux, Sun Solaris, UNIX Remote Support CentOS Linux, Solaris, UNIX Support Services
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Remote Technical Support for Microsoft SharePoint Server 2010 SharePoint 2013 Computer Consulting
Developer for Microsoft Azure integration
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Remote Technical Support for Wireless EMail Blackberry Consulting
SQL Server 2014 IT Service Microsoft SQL Server Online Troubleshooting
Saddle Brook, New Jersey Consulting Service Firm Saddle Brook Server Help
CME Troubleshooting
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Security Group for Firewall CISSP Cybersecurity Organizations
Cisco Planning Small Business Network Consulting Firm
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Progent can provide rapid remote support from Cisco CCIE networking consultants. Progent's CCIE consultants can link to your network using powerful remote diagnostic tools to deliver quick and economical troubleshooting and repair of critical network infrastructure issues.

Setup and Support for Endpoint Virus Immunization Professionals for ProSight Active Security Monitoring
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Small Business Network Computer Consulting Companies in Norwalk, CA Integration Company in Norwalk California
Small Office Computer Consulting Services for Sacramento County Northern California Online Help for Elk Grove in California
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Microsoft Office SharePoint Server 2010 Support and Help
Microsoft Expert Online Support Services for Office SharePoint Server 2007

Progentís Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central location for your employees or customers to connect to, manage, share and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the information theyíve created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint.

Support Group for Arkansas Microsoft Expert Information Technology Installation Service for Arkansas
Symantec Security Security Company Security Auditing
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MS Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring enhanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server throughout your whole corporation.

Technical Consultant for ProSight DPS Hybrid Cloud Backup Services ProSight DPS Backup and Recovery Services Specialist
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Exchange Server 2000 Remote Troubleshooting
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Technical Support in Pittsburgh, PA Security Organization for Firewall Allegheny County Pennsylvania
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Technology Consulting Services for Microsoft SharePoint Server 2013 Microsoft SharePoint Server Information Technology Consulting
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Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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SCVMM 2016 Storage QoS Computer Consulting
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System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from older releases of Virtual Machine Manager, design workflows for creating and deploying virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts offer world-class Hyper-V consulting and VMware ESXi expertise.

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Microsoft Configuration Manager 2007 Remote Troubleshooting
SCCM 2007 Patch Management Professional

Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and increase worker output by making sure that critical applications are always current, tracking product licenses, and monitoring resource usage patterns so you can make smart purchasing decisions. Once your organization is ready to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

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Job Title

Desktop Support Specialist

Job Number

P016

Work Location

Home-based, virtual office infrastructure.

Required Expertise

Key Areas of Expertise
  • Microsoft Exchange-based Outlook email
  • Microsoft software products, workstation, notebook and peripheral integration, offsite connectivity for teleworkers and mobile users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, including user maintenance

Essential Activities

Main Responsibilities
  • Support, diagnose and troubleshoot issues with all releases of Windows-based desktop and laptop systems and others as necessary.
  • Work with computer end users in helping to identify and fix app and operating system issues that impact user productivity
  • Deploy, integrate and test a range of popular apps on user workstations
  • Operate on-premises to diagnose and resolve both urgent and persistent problems that affect the stability, security, performance, connectivity, and general functionality of desktops, notebooks, printers and other end user equipment
  • Deploy new end-user equipment and help with other deployments, updates, and swaps of workstations, notebooks and associated hardware
  • Provide the prompt analysis and repair of PCs and laptop computers and related equipment
  • Stay current with an expert knowledge of PC and laptop computing applications and use of WAN infrastructure including the Internet

Experience

Minimum Professional Experience Requirements
  • Three years experience in workstation administration new software configuration, computer and peripheral deployment, trouble analysis and resolution)
  • Strong computer troubleshooting and problem isolation skill, knowledge to install temporary patches to resolve network issues and escalate support services when necessary
  • In-depth experience providing software help to small companies for all Windows OS, Microsoft Office Suite, and Office 365 apps such as Outlook, Microsoft Word, and Excel
  • High-level speaking and written communication ability
  • Demonstrated dedication to enabling uninterrupted operations
  • Work without supervision and show distinct characteristics of responsibility and drive