Progent is seeking Desktop Support Experts to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer premises in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers powered by the latest Microsoft technologies. In addition, work closely with client's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

Advantages of Teaming with Progent
Progent is a progressive network support and IT outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support database and collaborative approach to problem solving has allowed Progent to build up a strong staff and a loyal international client base.

If you have a background giving desktop help and reside in the Oakland area, joining Progent and supporting Progent's clients will expand your skills through cooperation with Progent's staff of collaborative, high-output consultants. Progent's focus on offering IT expertise and network help to small and mid-size businesses will give you the opportunity to work closely with top executives and add significantly to the growth of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and wireless connectivity to enable you to implement quick solutions when you help with mission-critical problems.

If you wish to pursue this position, please send your resume to Please include the job code of the opportunity that you are applying for.

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Immediate Security Evaluation Juniper SA Series SSL VPN
Emergency Juniper SA Series SSL VPN Consulting

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

24-Hour Remote Support Services SQL Server 2016 Data Mining SQL Server 2016 and Power BI IT Consultants

ASA 5500-X Firewall IT Consultants
ASA 5500-X Firewall with Firepower Professionals

The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

24/7 Debian Linux, Sun Solaris, UNIX Outsourcing After Hours Professionals Redhat Linux, Sun Solaris, UNIX
24/7/365 Support Outsourcing Cisco PIX Firewall Upgrade Cisco PIX Firewall Upgrade Engineer
24x7 Consulting Services VMware NSX Topology VMware NSX Virtual Networking Professional
Access to External Support Databases Small Office Computer Consultants Microsoft Consulting Best Practices Network Support Consultants
Alexandria-Springfield Implementation Consulting Companies Alexandria-Fairfax Professional Services

SQL Server Information Technology Consulting
Microsoft SQL Consultants

Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

Allentown-Lehigh System Engineers Allentown, Pennsylvania Technology Consulting

Remote Support Services Clustered Windows
Windows 2003 Cluster Support and Integration

Progentís Disaster Recovery/Business Continuity consultants have extensive experience helping small organizations to reduce system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help your company to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, implement, and support fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.

Application Programming Professional 24-7 Professional MySQL DBA

Microsoft Office 2000 System Repair
Install Microsoft

Progentís computer outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, resolving stubborn IT problems, and producing a company-wide security plan. Progent can help you enhance network availability and performance via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for large-scale upgrades and can help with needs assessment, resource inventory, bill of materials production, vendor selection, procurement coordination, and professional documentation. Progentís computer outsourcing service also features training for office productivity products such as Microsoft Office XP.

Arlington IT Specialist Arlington-Tarrant County Outsourcing Technical Support

Gentoo Linux IT Consultant
Specialist Mandriva Linux

If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of strategic know-how without the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical way for maintaining an IT network that provides excellent availability, security, and performance. Progent's Linux developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.

Assessment Monterey County Salinas Professional

Professionals Excel 2016
Office Excel 2016 Technology Professional

Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist your organization to plan, program, pilot test, deploy, administer, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between various releases of Excel. Progent can provide on-demand help to organizations looking for a fast solution to a specific issue related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business applications built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the needs of individual users or teams.

Austin, TX Consulting Gentoo Linux, Solaris, UNIX Austin Texas Debian Linux, Solaris, UNIX Online Consulting

Smartphone Support and Integration
Wireless EMail Computer Consultant

Progentís consultants provide experience in multiple disciplines relevant to mobile networking including network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified experts can save your company work and expense by applying their wireless expertise to help you select and configure wireless connectivity technologies that make sense for your business. Progent can also tune your IT architecture so that wireless appliances work more reliably.

Award Winning Windows 2008 Server Computer Service Companies New Haven Windows 2008 Server Migrations in New Haven Connecticut

CIO Computer Consultant
Emergency Technical Support Services Part-Time CIO

Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible IT products to improve business processes so they match better with your corporate objectives. Your business can develop and install a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer.

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Bellevue-Redmond Computer Companies Bellevue Small Business Network Consulting
Best 64-bit Server Consultants 64-bit Processing Specialist

Windows 7 Professional
24-Hour Windows 7 Migration Server Installation

Progent's certified consultants can assist your company to test Windows 7 to verify application compatibility and to determine its performance and stability operating in your environment. Progent can also help you to evaluate the likely business advantages of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and implement a non-disruptive migration to Microsoft Windows 7 from a previous version of Microsoft Windows.

Beverly Hills-Westwood Network Documentation Beverly Hills Small Business IT Outsourcing Firms

Specialist XenServer
Citrix Xen Hypervisor Services

Progent's Citrix-authorized consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

Billings, Missoula, Great Falls, MT CISSP Security Team information Systems Audit Firewall in Billings, Yellowstone County, Montana

Juniper NetScreen 5200 Firewall Cybersecurity Consultancy
Emergency Juniper NetScreen 5200 Firewall Security Consultancies

Progent's Juniper Networks-authorized NetScreen consultants can assist you to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.

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BlackBerry Small Business IT Consulting Solution Provider RIM BlackBerry Fort Wayne, IN

Support Services Microsoft Windows Cluster
Computer Engineer Fault Tolerant Internet Connection

Progentís Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small organizations to reduce network downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can assist you to develop and test a sensible business continuity plan that aligns with your business needs and budget. Progentís disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.

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System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

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24/7 Forefront TMG 2010 Support and Help
Microsoft Experts Threat Management Gateway Consulting Services

Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.

Cedar Rapids, IA Microsoft Network Small Business Networking Cisco CCIE Network Recovery in Cedar Rapids, Linn County

Network Security Scan Engineers
Network Security Scan Professionals

Progent offers two low-cost service bundles intended to enable small businesses to receive an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive examination of your network from outside your firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from an authorized computer inside your firewall to evaluate your exposure to internal attacks. Both security inventory services are set up and executed from a protected external site.

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Chattanooga, Hamilton County Computer Network Support Companies Cisco Small Business IT Outsourcing Firms Cisco Chattanooga Tennessee
Check Point 15000 Firewalls Cybersecurity Companies Check Point NGTP Security Services Security Services
Cisco Computer Consultancy Group in Uniondale Network Security Consulting Cisco Uniondale-Hempstead
Cisco Engineers Raleigh Cisco Support Consultants Raleigh North Carolina
Cisco Help Center Valencia California Cisco Networking Group in Valencia-San Fernando, California
Cisco Network Administration Mission Viejo-Dana Point, California 24-Hour Cisco Networking Help in Mission Viejo
Cisco Network Management Repair Installation Network Support Technician Cisco Network Management
Cisco Router Technical Consulting Online Cisco Certified CCIE Engineers
Cisco Small Business Computer Consulting Group Cisco Server Consultants

Award Winning Engineer SQL Server 2012 Monitoring
SQL Server 2012 Security Online Support

Progent can provide the support of certified consultants as well as seasoned software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and certified security professionals to help you to assess the potential advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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Computer Consultants SQL Server 2016 AlwaysOn SQL Server 2016 Database Migration IT Consultants
Computer Consulting Firm BlackBerry BPS in Corpus Christi 24x7 Small Business IT Outsourcing BlackBerry Professional Software Corpus Christi, South Texas
Computer Network Consultant Microsoft Solutions Framework Project Methodology Urgent Migration Consultant Envisioning Phase: Requirements Definition

Integration Services Windows Server 2016 Software Load Balancing
Windows Server 2016 Cluster Operating System Rolling Upgrade Consulting Services

Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

Consultancy Services Group BlackBerry Enterprise Server Tarrant County Texas Arlington, TX BlackBerry Email Upgrading

Firewall Security Intrusion Detection
Firewall Security Firewall Setup

Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your spending limits.

Consulting Services Dynamics GP Continuum Professionals Dynamics GP Web Services

Microsoft Windows 7 Specialist
Onsite Technical Support Windows 7 Backup and Restore

Progent's certified engineers can provide offsite and on-premises consulting expertise to help your company to manage, support, and repair computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, online connectivity, mobile device management, Wi-Fi network design, and remote system monitoring and alerts.

Consulting Services ProSight Email Content Filtering ProSight Outbound Email Filtering Professional
Contractor Florida IT Outsourcing Firms Florida

Cisco ASA 5500 Firewalls Setup and Support
ASA 5580 Firewall Consultants

Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

Denver 24-7 Windows Server 2016 Contractor Denver, CO Open Now Windows 2008 Server Guru

Multi-site Network Services
Professionals Colocation

For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network consultants can provide a variety of IT support services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, local or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT consultant can help you plan a multi-office information system that makes smart use of co-location facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large corporations plan, integrate and support massive rollouts of the latest versions of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.

Design Firm Amazon EC2 security 24-Hour Amazon Web Services enterprise hybrid cloud solutions Integration

24/7/365 Lync Server 2013 and SharePoint Consultant
Consultant Lync Server 2013 Mobility Services

Progent's Microsoft-certified consultants can help your company to assess the value of Lync Server 2010 for your business and can assist you to design and carry out a deployment of Lync Server that consolidates the management of Instant Messaging and Presence and increases the productivity of your office staff, telecommuters, and mobile workforce. Progent can also help your company to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the collaborative functions of MS Office applications, and provide training and continuing technical support for Microsoft Lync Server and other Microsoft technologies.

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Dynamics GP SSAS Specialists Expert Microsoft Certified Dynamics GP SmartList Specialist
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Emergency Microsoft SQL 2008 Support Consultant Lakeland-Plant City, FL SQL Server 2014 Technical Consulting Lakeland

Lync Server 2013 disaster recovery Consultants
Consultant Lync Server 2013 dial plans

Progent's Microsoft consultants can assist your company to assess the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent can in addition help your company to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office applications, and offer webinar training and ongoing support for Lync and other Microsoft technologies.

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Emergency SQL Server 2019 Big Data Cluster Technical Support Services SQL Server 2019 Express Network Consultant
Engineer ProSight Email Denial of Service Protection 24-7 Consultant Services Email White Lists
Exchange 2000 Upgrade Exchange 2000 Server Technical Support Services
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Hosting for Virtual Servers Engineer
24 Hour Private Cloud Hosting Engineer

Progentís private cloud hosting service enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can use Progentís private cloud to eliminate large investments in the purchase, maintenance, and management of network equipment and data center facilities while benefiting world-class levels of system reliability and security.

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Email Virus Signature Consulting
Remote ProSight Email Guard Content Filtering Service Specialist

Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

Exchange Consultancies Exchange Support Consultant in Kentucky
Exchange Online Help in Texas Fort Worth, Texas Exchange Repair Installation

FreeBSD Support Outsourcing
Sun Solaris Engineers

Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.

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Firepower Management Center Remote Troubleshooting On-site Support ASA Firewalls

Remote Support Services macOS and Cisco Security
Apple Mac Virus Protection Firewall Configuration

Progent's CISM-certified security consultants can help you protect your Mac environment through expert support offerings such as performing security tests, recovery from virus and worm attacks, configuring firewalls, integrating safe remote and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the particular objectives of your corporate information system.

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Windows 2012 Cluster Server Support Services
Support Outsourcing Cluster Server Windows 2012

Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the benefits of deploying Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to centralize the management of clustered servers.

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Non-stop Network On-site Support
Technology Consulting Fully Redundant Internet Network

Progentís fault tolerant network consultants provide non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, high-availability data center consulting, and other fault-tolerant networking support to show your company configure a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, 24x7 systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent system load balancing.

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VMware Site Recovery Manager and NSX Consulting
Top Quality Consult VMware vCenter Orchestrator

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent runbook for restoring applications and services quickly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce reports to confirm complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware SRM.

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Consultancy Citrix StorageLink Gateway
Citrix Essentials Consulting

Progent's Citrix-certified consultants can assist your organization to assess the strategic benefits of the various versions of Essentials for Hyper-V, assist you to integrate Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the performance, uptime, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and support and simplifying management tasks.

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Building to Building Wireless Example Application
Proxim Wireless Case Study

Progent delivered a wireless integration solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided immunity to outside interference.

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Engineer Small Business 500 Access Point
Information Technology Consulting Small Business WAP500 AP

Progent's Cisco-certified wireless integration experts can help you to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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24/7 Consult Wireless Network
802.11 Wireless LAN IT Consultants

Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wireless network infrastructure, select appropriate technology, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to create a complete wireless network security plan that is well aligned with the security strategy for your entire corporate network.

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Palo Alto Networks VPN Security Auditing
Palo Alto Networks User-ID Evaluation

Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your on-premises and cloud-based assets and protects all users at any location with any device.

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Microsoft Access scripting Development Group Office Access database Contract Development

Immediate 64-bit Server Specialists
64-bit Upgrade Technology Consulting

Progentís Microsoft-premier consultants can help your organization to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit processing, design an affordable migration strategy that reduces business disruptions, and offer inexpensive, professional remote support to aid your company to configure 64-bit operating systems and applications on your current computers.

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Emergency MOM 2005 Case Studies
MOM Case Studies

Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix system issues before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can resolve incipient problems before customers know that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to deliver small company networks enterprise-class service continuity, security and productivity.

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Top Microsoft Dynamics GP Remote Support
Microsoft Dynamics GP ERP Online Consulting

important features of Microsoft Dynamics GP accounting include a modular structure that lets you license only the functionality you require, a standards-based foundation based on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting services that allow you to track all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from almost any db software or desktop application into Microsoft GP, plus an open design that makes it possible to create specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP support professionals to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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Consultant ransomware preparedness assessment
ransomware preparedness evaluation Professionals

The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your company's needs.

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Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

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Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by each consultant to every client. The practice of documenting and organizing service activity allows more effective support and eliminates a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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Progentís Wireless Site Survey helps you to design and implement a Wi-Fi WLAN adapted to your facilities, providing you a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service.

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Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.

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Progent's Check Point Software experts can show you how to select and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single source for continuing network support, maintenance, education, and consulting expertise.

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Progent's ProSight portfolio of managed services are designed to offer organizations who have small internal IT administration and support staffs with affordable access to enterprise-class management tools and technical experts. Benefits of the ProSight line of managed IT services include predictable IT management costs, automation of common management tasks, ongoing absorption of new technology, smooth transition from older systems to current solutions, improved alignment of information technology with strategic goals, access to seasoned network consultants, and freeing up management to concentrate on business rather than ever-changing information technology.

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Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of network stability that was once limited to enterprises. Progent can provide several RMM options delivered as economical services created to help you to identify and fix a an array of network problems before they get big enough to disrupt your business.

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Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.

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Cisco's security and remote access technology for small businesses provide a full line of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align most closely with your company objectives.

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Progentís colocation center IT services are intended for companies with equipment housed at IDCs or data center collocation hosting facilities and in need of timely in-person help at the colocation site plus remote help from Microsoft and Cisco Certified experts. Progent provides a complete range of IDC and data center and colo support services including system architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and deployment of zero-downtime systems, defining and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and planning high-availability server and storage clustering configurations.

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Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT support experts. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small business networks world-class availability, protection and performance.

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Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes customized to address your specific requirements. Progent's consultants also can show you how to integrate and support a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.

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Microsoft MCP Consultant Employment in San Leandro

Select a Topic:

Position Title

Desktop Support Specialist

Job Number


Work Location

Home-based, virtual office environment.

Required Expertise

Primary Areas of Expertise
  • Exchange-based Outlook email
  • Microsoft operating systems and applications, workstation, laptop and peripheral integration, offsite access for teleworkers and mobile users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network management, including user maintenance

Primary Activities

  • Maintain, analyze and troubleshoot problems with all releases of Microsoft Windows-based desktop and laptop computer systems and others as required.
  • Work directly with computer users in helping to find and resolve app and operating system issues that disrupt productivity
  • Deploy, integrate and verify a variety of software programs on user PCs
  • Operate on-site to diagnose and fix both emergency and chronic issues that impact the reliability, security, performance, accessibility, and overall functionality of workstations, laptops, imaging devices and other end user equipment
  • Install new end-user hardware and help with other deployments, updates, and swaps of PCs, notebooks and related hardware
  • Provide the timely analysis and remediation of desktops and laptop computers and associated hardware
  • Stay up-to-date with advanced knowledge of PC and laptop applications and utilization of connectivity technologies including the Internet


Minimum Work Background Requirements
  • Three years experience in desktop PC administration new program setup, computer and peripheral integration, troubleshooting and mitigation)
  • Strong computer debugging and problem isolation skill, talent to implement short-term patches to solve computer problems and escalate support when necessary
  • Broad experience providing software assistance to small organizations for all Windows operating systems, Office Suite, and Microsoft Office 365 programs such as Outlook, Word, and Excel
  • Excellent speaking and written communication skills
  • Proven commitment to enabling continuous productivity
  • Work without supervision and show marked characteristics of responsibility and drive