Full-time Job at Progent for
Desktop Support Consultant
Progent is looking for a Desktop Support Consultant to help our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. Also, work extensively with client's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.
Why Consultants Are Joining Progent
Progent is a progressive network consulting and IT outsourcing firm based in San Jose, CA, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Certified Partners in the U.S. Our extensive technical information base and team style of problem solving has helped Progent to build up a strong staff and a satisfied international client base.
If you are a desktop support consultant, teaming with Progent or working for Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing IT expertise and network support to small companies will be your chance to work personally with decision makers and add significantly to the success of dynamic businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and mobile communications to enable you to implement fast solutions when you help with mission-critical tasks.
Position Title
Desktop Engineer
Job Code
P016
Location
Home-based, virtual office environment
Required Key Areas of Expertise
- Microsoft Exchange-based Outlook email
- Microsoft software products and applications, workstation, notebook and peripheral setup, offsite access for users
- Setup and validate Virtual Private Network (VPN) configurations
- Basic network management, such as user maintenance
Responsibilities
- Support, diagnose and troubleshoot all versions of Windows-based desktop and laptop computer systems and others as needed
- Work directly with computer end users in assisting to identify and resolve application and operating system issues that hinder user productivity
- Install, setup, configure and test a variety of application programs on user workstations
- Work on-site to diagnose and resolve both emergency and chronic problems that impact reliability, security, performance, connectivity, and overall functionality of desktops, laptops, printers and other end user equipment
- Perform deployment of new end-user hardware as well as other installations, upgrades, and swaps of desktops, laptop computers and related equipment
- Assure the timely diagnosis and repair of desktop and laptop computers and related equipment
- Maintain an expert knowledge in desktop and laptop computing applications and use of connectivity infrastructure including the Internet
Minimum Work Experience Requirements
- Three years background in workstation admin (new program configuration, computer and peripheral deployment, trouble analysis and correction)
- Strong computer troubleshooting and problem isolation ability, talent to implement temporary patches to network problems and escalate problems when necessary
- In-depth experience providing software help to small-companies for all Microsoft Windows operating systems and Microsoft Office Suite applications such as Outlook, Word, and Excel
- Excellent speaking and written communication ability
- Demonstrated dedication to enabling continuous operations
- Operate without supervision and show marked quality of ownership and motivation
An index of content::
Consulting Services ProSight Email Data Loss Protection
ProSight Email Content Filtering Policies Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and world-class security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Wireless Site Survey Troubleshooting
Remote Wireless Site Survey Technology Consulting
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that delivers the coverage, performance, density, Quality of Service, security, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Online Microsoft 365 Word Training Small Business Network Consultants
Online Microsoft 365 Training Consultancy
Progent offers live online instruction for an array of desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom instruction, such as immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of multiple workers. Offered to single students or groups of any size, Progent's virtual instruction allows the trainer to conduct the class from a remote office and the clients can be dispersed throughout an office or across the the U.S. Virtual instruction utilizes powerful teaching aids like virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized topics or longer in duration and wider in coverage.
Independent Cisco CCNA Contractor Telecommuting Job
Freelance Telecom Consultants Virtual Office Job
Our Experts Group provides support in important technologies such as Apple OS networking and programs; Support for Linux, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized application support; CIO, business analyst, and project management outsourcing; Special applications development and integration; Web, electronic business, EDI, and client portal design and deployment; Database management and efficiency consulting; Management intelligence expertise; and Telecommunications architecture support.
Jobs Available Telecommuting Cisco Consulting
Microsoft MCP Job Opportunity
Progent is seeking a range of on-staff workers including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCNP or CCIE credentials; and specialists in advanced system architecture with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and virtual servers. Progent is also looking for desktop support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. We are also seeking experienced managers able to perform effectively in Progent's dynamic, virtual office model. Progent contracts independent professionals who have in-depth expertise and hands-on background in high-demand IT areas beyond our primary technical concentration. Progent's Experts Group hires independent consultants who offer advice and development support for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in areas such as telecommunications, web site development, EDI, web commerce, or database management. Independent contractors premier by us coordinate with our full-time consultants to deliver comprehensive IT services for small business networks.
Technology Consulting Services Hornetsecurity 365 Total Backup
Altaro Microsoft 365 Total Mailbox Backup Specialist
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Hermes ransomware recovery Consultant Services
Professionals ransomware cryptoworm recovery
Progent's seasoned ransomware recovery consultants can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
New York Tech Consulting
Top MS Certified West Virginia Help
Progent's Technical Response Center (TRC) offers affordable nationwide extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer extended hours telephone help and online direct network connection to troubleshoot and repair technical problems quickly and economically.
Support Windows SharePoint Services
Urgent SharePoint Portal Server Professionals
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, teams and information. SharePoint Server offers a common location for your workers or clients to access, manage, share and interact with relevant data, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist your organization to support your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Migration Consultant Online Office Access Training
Online Microsoft 365 Word Training Professional
Progent offers customized online instruction for popular client apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom instruction, such as instant interaction between students and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the schedules of multiple trainees. Offered to single students or groups of all sizes, Progent's live online training allows the instructor to run the seminar from a remote office while the clients can be dispersed across an office or all over the the U.S. Virtual instruction utilizes proven teaching tools like virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specialized topics or longer in duration and wider in coverage.
Exchange 2013 Active Directory Remote Troubleshooting
Computer Consulting Exchange 2013 Migration
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital facets of IT including ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.
Cisco ASA 5500-X with Firepower Specialists
Top Cisco Firepower NGFW Firewalls IT Consultants
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
Remote Technical Support Cloud Backup Security
ProSight DPS ECHO Hybrid Cloud Backup Services Remote Troubleshooting
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Microsoft Certified Microsoft 365 AD Connect Remote Support
Exchange admin center Technology Consulting
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
SCDPM 2012 and Azure Backup Help and Support
SCDPM 2012 Deduplication Consultants
Progent's Microsoft-certified consultants can provide remote or in-person support to help organizations of all sizes to plan, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
SQL Server 2014 Monitoring Remote Troubleshooting
Microsoft SQL Server 2014 Online Help
SQL Server 2014 includes significant enhancements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services such as system design, configuration, management, troubleshooting, and application development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
wireless controller Setup and Support
WLAN controller Computer Consultant
Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
DotNET Web Application Expert Development
.NET Web Application Coding
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can create or update .NET applications quickly and at low cost.
Microsoft ISA Server Professionals
Microsoft ISA Server Online Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with many locations, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.
SharePoint Server 2003 Remote Support
SharePoint Integration
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a central spot for your employees or customers to connect to, manage, share and manipulate useful data, files, and applications and to communicate with one another. SharePoint allows faster and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
VMware Site Recovery Manager Compliance Consultant Services
Consultant Services VMware Site Recovery Manager Compliance
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent process for restoring applications and services quickly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and manage a DR solution powered by VMware SRM.
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