Progent is seeking proven Sr. Microsoft information technology consultants in the New York Metro Area, Los Angeles, and Pittsburgh PA to help a range of small and midsize businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2019, 2016, 2012, 2008, and Exchange 2007 to 2019. Key fields of expertise include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is a progressive network support and IT outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, virtual office environment, and employee benefits have enabled Progent to be among the fastest growing and most successful Microsoft Partners in the U.S. Our extensive technical information base and collaborative approach to problem solving has allowed Progent to build up a talented staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your skills through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing computer consulting and technical help to small and mid-size companies will give you the opportunity to operate personally with top executives and add measurably to the success of exciting companies. In addition, Progent's virtual office infrastructure offers state-of-the-art technology for remote support and wireless connectivity to enable you to implement quick solutions when you take on mission-critical problems.

Position Title
Sr. Microsoft IT Consulting Expert

Job Code
P018

Location
Home-based, virtual office environment

Primary Responsibilities
Responsibilities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and remotely to identify and fix urgent and ongoing issues related to reliability, protection, capacity, accessibility, and general functionality
  • Install, configure and debug apps hosted on Microsoft Windows Servers
  • Deploy and configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
  • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate security policies including on-premises high availability, resilience, backups and AV plus offsite or cloud-based disaster recovery
  • Robust system architecture and proactive health monitoring
Minimum Work Experience Requirements
  • 10+ years background in PC, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot application issues including desktop PC software compatibility problems, server issues, data service issues, and connectivity problems
  • Experience in business application assistance (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, delivering reliable follow-up and utilizing remote access and wireless connectivity tools
  • Works without supervision and demonstrates strong sense of ownership and drive
  • Has a reasonable knowledge of networking layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this job, please email your resume to job-p018@progent.com. Please specify the job code of the position that interests you.

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