Progent is looking for experienced Sr. Microsoft information technology consultants in the NY Metro Area, Los Angeles, and Pittsburgh PA to assist a variety of small and midsize businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2019, 2016, 2012, 2008, and Microsoft Exchange 2007 through 2019. Key areas of expertise include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical database and collaborative approach to problem resolution has helped Progent to build up a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-output engineers. Progent's concentration on offering IT expertise and network help to small and mid-size businesses will give you the opportunity to operate personally with top executives and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office infrastructure offers advanced tools for remote support and wireless communications to enable you to deliver quick solutions when you help with mission-critical tasks.

Position Title
Sr. Microsoft Computer Consultant

Job Code
P018

Work Location
Work from home, virtual office environment

Primary Responsibilities
Responsibilities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and remotely to identify and fix urgent and ongoing issues related to reliability, protection, performance, accessibility, and general productivity
  • Install, configure and troubleshoot applications hosted on Windows Servers
  • Install and configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet access
  • Design and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Exchange
  • Develop and validate security policies including on-premises high availability, fault tolerance, backups and AV plus offsite or cloud-based disaster recovery
  • Robust system design and proactive server monitoring and alerting
Minimum Work Experience Requirements
  • 10+ years background in desktop, server management and network Infrastructure support (new software installation, machine provisioning, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues such as workstation program compatibility issues, server problems, data service problems, and access problems
  • Background in business productivity application support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office setting, delivering reliable follow-up and taking advantage online access and mobile communication tools
  • Operates without supervision and demonstrates strong sense of responsibility and drive
  • Possess a reasonable understanding of network layers L1-L7 and excellent debugging skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this job, please email your qualifications to job-p018@progent.com. Please specify the job code of the position that you are applying for.

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