Progent is seeking proven Senior Microsoft information technology consultants in the NY Metro Area, Los Angeles, and Pittsburgh PA to help a range of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2019, 2016, 2012, 2008, and Exchange 2007 through 2019. Important areas of expertise include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Working with Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for client marketing, support delivery, network environment, and employee compensation have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive support database and collaborative approach to problem solving has helped Progent to build up a talented staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will expand your technical abilities through cooperation with Progent's staff of collaborative, high-output engineers. Progent's focus on providing computer consulting and network support to small and mid-size companies will be your opportunity to operate closely with top executives and add significantly to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art tools for remote support and wireless communications to help you to deliver quick solutions when you help with business-critical problems.

Position Title
Senior Microsoft IT Consulting Expert

Job Code
P018

Location
Work from home, virtual office environment

Main Activities
Activities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and online to analyze and resolve both urgent and ongoing problems associated with reliability, protection, performance, connectivity, and general functionality
  • Install, configure and debug apps hosted on Microsoft Windows Servers
  • Install and integrate Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and manage MS Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet access
  • Plan and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies including on-premises high availability, fault tolerance, backups and AV plus remote or cloud-based disaster recovery
  • Efficient network architecture and 24x7 health monitoring
Minimum Work Experience Requirements
  • 10+ years background in PC, server management and network Infrastructure support (new software installation, device provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including workstation software compatibility issues, server issues, data service issues, and access issues
  • Background in business software support (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office setting, providing consistent follow-up and using online access and wireless connectivity technology
  • Operates without supervision and demonstrates high level of responsibility and drive
  • Has a reasonable knowledge of networking layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to apply for this opening, you should email your qualifications to job-p018@progent.com. Be sure to specify the job number of the opportunity that you are asking about.

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