Progent is seeking experienced Sr. Microsoft information technology consultants in the NY Metro Area, Los Angeles, and Pittsburgh PA to help a range of small and midsize businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2019, 2016, 2012, 2008, and Exchange 2007 to 2019. Key fields of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring.

Why Consultants Are Teaming with Progent
Progent is a progressive network support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, service delivery, network environment, and employee compensation have enabled Progent to become among the fastest growing and most respected Microsoft Partners in America. Our extensive support information base and collaborative approach to problem solving has allowed Progent to retain a strong staff and a loyal international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and technical support to small and mid-size businesses will be your chance to operate closely with decision makers and add measurably to the growth of dynamic companies. Also, Progent's virtual office network provides advanced tools for remote access and mobile connectivity to enable you to implement fast solutions when you help with mission-critical problems.

Position Title
Senior Microsoft Information Technology Consulting Expert

Job Number

Home-based, virtual office environment

Main Activities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and online to identify and fix urgent and lingering problems associated with availability, protection, capacity, accessibility, and general functionality
  • Install, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Deploy and configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
  • Design and implement upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Design and test protection policies such as on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-based disaster recovery
  • Efficient system architecture and 24x7 health monitoring and alerting
Minimum Work Experience Requirements
  • 10+ years experience in PC, server management and IT Infrastructure support (new software deployment, machine provisioning, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as workstation software compatibility problems, server problems, data service issues, and connectivity issues
  • Experience in business productivity application assistance (Microsoft products)
  • Proven ability to work efficiently in a virtual office setting, providing reliable follow-up and taking advantage online access and wireless communication technology
  • Operates without supervision and shows strong sense of responsibility and drive
  • Possess a working knowledge of network layers L1-L7 and strong troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this position, please send your qualifications to Please include the job number of the position that you are asking about.

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