Progent is looking for proven Sr. Microsoft computer consulting experts in Palo Alto, California to assist a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support database and team style of problem resolution has allowed Progent to retain a strong staff and a satisfied international client base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) credential and live in the Palo Alto area, teaming with Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-output engineers. Progent's focus on providing computer expertise and network help to small companies will be your opportunity to work personally with decision makers and add measurably to the growth of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art tools for remote access and mobile connectivity to enable you to implement fast solutions when you help with mission-critical tasks.

If you wish to apply for this opening, you should send your qualifications to job-p014@progent.com. Please include the job code of the opening that you are considering.

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    Position Title

    Sr. Microsoft Computer Consultant

    Job Code

    P014

    Work Location

    Work from home, virtual office infrastructure

    Essential Activities

    Responsibilities
    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Work onsite and remotely to identify and resolve urgent and ongoing issues associated with availability, protection, capacity, accessibility, and overall productivity
    • Install, setup and debug apps on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
    • Plan and implement upgrades to MS desktop operating system, Windows Server, AD, and Microsoft Exchange Server
    • Develop and validate security policies including on-premises high availability, resilience, backups and AV as well as remote or cloud-centric disaster recovery
    • Efficient network architecture and 24x7 health monitoring

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years' background in PC, server administration and network Infrastructure support (new software installation, device provisioning, problem identification and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot application issues including desktop PC program compatibility problems, server issues, data service issues, and connectivity problems
    • Background in business software assistance (Microsoft products)
    • Proven ability to work efficiently in a virtual office setting, providing consistent follow-through and taking advantage online access and mobile communication tools
    • Works without supervision and shows strong sense of responsibility and initiative
    • Possess a reasonable understanding of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)