Progent is looking for experienced Sr. Microsoft information technology consulting experts in Palo Alto, California to assist a range of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most successful Microsoft Partners in America. Our extensive support information base and collaborative approach to problem solving has helped Progent to retain a talented staff and a loyal international customer base.

If you hold a Microsoft MCSE certificate and reside in the Palo Alto area, joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on providing computer expertise and network support to small and mid-size companies will give you the chance to work closely with decision makers and add measurably to the growth of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and mobile connectivity to help you to deliver fast solutions when you take on mission-critical problems.

If you would like to pursue this position, you should send your qualifications to Be sure to include the job number of the opening that interests you.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Number


    Work Location

    Work from home, virtual office infrastructure

    Primary Responsibilities

    • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
    • Operate onsite and online to analyze and resolve both urgent and ongoing issues associated with reliability, security, capacity, accessibility, and overall functionality
    • Install, setup and debug applications on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage MS Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
    • Design and carry out updates to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and test protection policies including on-premises high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
    • Efficient network architecture and 24x7 server monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí experience in desktop, server administration and network Infrastructure support (new software installation, device provisioning, problem identification and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot application problems including desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
    • Background in business software assistance (Microsoft product family)
    • Proven ability to work efficiently in a virtual office setting, delivering consistent follow-through and utilizing online access and mobile connectivity tools
    • Operates independently and shows strong sense of ownership and initiative
    • Possess a working knowledge of network layers L1-L7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)