Progent is looking for proven Senior Microsoft computer consultants in Palo Alto, California to assist a range of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network support and IT outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer marketing, service delivery, virtual office environment, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the United States. Our extensive support database and collaborative approach to problem resolution has allowed Progent to retain a talented staff and a loyal worldwide client base.

If you currently have an MCSE credential and reside in the Palo Alto area, teaming with Progent and working for Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-output engineers. Progent's concentration on providing IT consulting and technical support to small businesses will be your opportunity to operate personally with top executives and add measurably to the growth of exciting companies. In addition, Progent's virtual office network provides advanced tools for remote support and wireless connectivity to help you to deliver fast solutions when you take on business-critical problems.

If you would like to apply for this position, you should send your resume to Please include the job number of the position that you are applying for.

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An index of content::

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    Position Title

    Senior Microsoft Information Technology Consulting Expert

    Job Code



    Home-based, virtual office infrastructure

    Main Responsibilities

    • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Operate on premises and online to analyze and fix both urgent and ongoing issues associated with reliability, protection, capacity, accessibility, and overall functionality
    • Install, configure and troubleshoot apps hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet connectivity
    • Design and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and validate protection policies including on-premises high availability, fault tolerance, backups and anti-virus plus remote or cloud-centric disaster recovery
    • Robust system design and proactive server monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server administration and network Infrastructure support (new software deployment, machine setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot application issues such as desktop PC software compatibility problems, server problems, data service issues, and connectivity problems
    • Background in business application support (Microsoft product family)
    • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-through and taking advantage remote access and wireless communication tools
    • Operates without supervision and demonstrates strong sense of responsibility and drive
    • Has a reasonable knowledge of network layers L1-L7 and excellent troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)