Progent is seeking proven Sr. Microsoft information technology consulting experts in Palo Alto, California to help a range of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include system architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring

Why Consultants Are Joining Progent
Progent is an innovative computer support and IT outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support database and collaborative style of problem solving has helped Progent to build up a talented staff and a loyal international client base.

If you have been awarded an MCSE credential and live in the Palo Alto area, teaming with Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering IT consulting and technical support to small and mid-size companies will be your chance to work personally with top executives and add measurably to the success of exciting businesses. Also, Progent's virtual office network offers advanced tools for remote support and mobile connectivity to help you to deliver fast solutions when you help with mission-critical tasks.

If you would like to look further into this opening, you should send your qualifications to Be sure to specify the job number of the opportunity that interests you.

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    Progent's Cisco CCIE Wi-Fi network experts can provide remote or onsite configuration and troubleshooting services to assist you to design, implement, update, optimize, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your unique workplace design, construction, and anticipated workloads.

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    Progent's Microsoft Certified professionals offer expert support for major implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or updates and can supply onsite technicians to help enterprises with installations of Microsoft Exchange in the or any region covered by Progent's consultants.

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    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.

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    Progentís Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications quickly and reliably to specified users, lower product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by increasing your awareness of weak points and by installing targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative functions built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

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    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.

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    Position Title

    Sr. Microsoft Computer Consulting Expert

    Job Number


    Work Location

    Work from home, virtual office infrastructure

    Primary Activities

    • Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
    • Work on premises and remotely to analyze and fix urgent and ongoing problems related to availability, security, capacity, accessibility, and general productivity
    • Deploy, configure and debug apps hosted on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized environments and private/dedicated/hybrid cloud models
    • Support and administer MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet access
    • Plan and implement upgrades to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
    • Develop and test security policies including onsite high availability, resilience, backup/restore and anti-virus as well as remote or cloud-based disaster recovery
    • Robust system architecture and 24x7 server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server administration and network Infrastructure support (new software deployment, machine setup, problem identification and repair)
    • 5+ years consulting experience
    • Ability to debug software application problems such as desktop PC software compatibility issues, server issues, data service problems, and access issues
    • Background in business productivity software support (Microsoft products)
    • Proven ability to work effectively in a virtual office setting, providing reliable follow-up and using remote access and wireless communication technology
    • Operates independently and shows high level of responsibility and drive
    • Has a reasonable understanding of networking layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)