Microsoft Certified Systems Engineer (MCSE) and/or MCITP:EA Consultant Palo Alto, California
Progent is looking for experienced Sr. Microsoft information technology consulting experts in Palo Alto, California to assist a range of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring
Benefits of Joining Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most successful Microsoft Partners in America. Our extensive support information base and collaborative approach to problem solving has helped Progent to retain a talented staff and a loyal international customer base.
If you hold a Microsoft MCSE certificate and reside in the Palo Alto area, joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on providing computer expertise and network support to small and mid-size companies will give you the chance to work closely with decision makers and add measurably to the growth of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and mobile connectivity to help you to deliver fast solutions when you take on mission-critical problems.
Senior Microsoft Computer Consulting Expert
Work from home, virtual office infrastructure
Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
Operate onsite and online to analyze and resolve both urgent and ongoing issues associated with reliability, security, capacity, accessibility, and overall functionality
Install, setup and debug applications on Microsoft Windows Servers
Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
Maintain and manage MS Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet access
Design and carry out updates to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
Develop and test protection policies including on-premises high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
Efficient network architecture and 24x7 server monitoring
Minimum Work Experience Requirements
10+ yearsí experience in desktop, server administration and network Infrastructure support (new software installation, device provisioning, problem identification and repair)
5+ years consulting experience
Ability to troubleshoot application problems including desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
Background in business software assistance (Microsoft product family)
Proven ability to work efficiently in a virtual office setting, delivering consistent follow-through and utilizing online access and mobile connectivity tools
Operates independently and shows strong sense of ownership and initiative
Possess a working knowledge of network layers L1-L7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you would like to pursue this position, you should send your qualifications to email@example.com. Be sure to include the job number of the opening that interests you.
The Helpdesk service delivery structure used by Progent offers small and midsize organizations an efficient alternative to dependence on freelance service individuals by offering broad expertise shared by multiple support teams, optional 24x7 availability of urgent assistance, fast escalation to world-class engineers for solving even the most intractable problems, service consistency and dependability, quick follow through enforced by seasoned IT service managers, a selection of easy-to-use mechanisms for requesting support jobs, plus a high level of progress visibility enabled by trouble ticket updates and available via a web-based portal.
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging all versions of Project, Project Server, and Project Online and can deliver a wide range of cost-effective online consulting services following proven best practices to help businesses of any size to receive all the benefits of this leading project management solution. Services offered by Progent include solution planning, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business operations so they align better with your business goals. Your company can develop and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Juniper-authorized network engineer can help you to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a combination of Juniper's software platforms.
Job Opportunity Microsoft MCP Support Redwood City, CA
Progent's Microsoft Exchange Hosting and Management Services offer an enterprise-class data center that features redundant power and environmental control systems, round-the-clock site security and IT support center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual machines for high availability, easy expandability, and fast recovery. Progent's services include integration with your network, connectivity with mobile computing products, continual monitoring of performance and security, spam and virus filtering, security update and revision control, Helpdesk support, per-day data backup, and full messaging management support.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to qualified experts as required. For urgent issues, the TRC endeavors to answer your call for service in less than one hour.
Remote Support Jobs MCSE MCSA MCDBA MCIPT MCA Consulting San Francisco Peninsula
Progent offers nationwide remote technical support and consulting services for companies who operate macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft technology. Progent's experts offer Apple macOS and OS X clients a variety of IT services including desktop assistance, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud. Online network consulting offers maximum leverage for your IT budget by extending user productivity and shortening the time charged for network repair services. Advanced remote access technology and experienced technicians and consultants allow Progent to handle most IT problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security professionals to help you with the toughest network problems.
Progent is one of the most expert network consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 for common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to deploy, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services save your company from dependence on single freelance consultant while giving you cost-effective and dependable access to enterprise-class network support. By providing network consulting help when you require it, offering specialized expertise for key applications, offering value-added support such as 24x7 server monitoring, and charging only for support you use, Progent gives you an economical solution for maximizing the business value of your small business information system. Progent is the smart way for small businesses to create and maintain a reliable and safe information network and to have fast access to the skilled help typically available only to businesses who are able to support a sizeable in-house IT group.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help your business to simplify the management and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage networks that incorporate a combination of Juniper's software platforms.
Progent's Microsoft and Cisco certified experts offer three ways to help medium-size and large businesses create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations analyze the various high-quality Help Desk application programs available and determine what packages may be excessively expensive, miss critical capabilities, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional tasks or to substitute for vacationing or indisposed workers.
Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Progent's Microsoft consultants can provide affordable online support and programming services to help you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web pages able to function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible IT products to improve business operations so they align more closely with your corporate objectives. Your business can develop and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Microsoft Communications Server delivers IM and Real Presence in a scalable, world-class package featuring advanced security, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, highly available IM platform. Effective deployments of Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole organization.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
To deliver cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that offer small companies quick access to technical expertise without requiring you to recruit, train, and manage a large in-house IT staff. Progentís IT outsourcing packages give you an economical way for creating a protected and reliable environment for your favorite Microsoft Windows business productivity suites such as Office XP and Microsoft Office 2003.
Progent's consultants can help you with any stage of Azure cloud migration such as requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based resources.
Progent's CCIE-certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent offers affordable remote and onsite consulting to help businesses to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent offers affordable online support to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Years of background with Microsoft's email technology has made Progent one of the most knowledgeable IT consulting companies in California for integrating messaging systems powered by Exchange Server 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server management.
Cisco's Meraki MS family of access and aggregation switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to plan and implement a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to ensure security, develop and validate a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
If you are developing Linux-based software on a network that has Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of maintaining your company information system. Through the use of automated network monitoring and by delivering online and in-person support as your business needs it, Progent represents an affordable solution for supporting an IT network that features high reliability, security, and performance. Progent's Linux developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-premises service and repair, network monitoring, and Help Desk services.
Progent's Microsoft-certified professionals have over a decade of background delivering unified communications support for companies ranging from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate off-site and wireless email access. Progentís Exchange support services can help you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent provides support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
With virtual server technology, businesses can run many virtual servers on a single actual server. Virtual server technology enables businesses to enjoy all the benefits of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are also the enabling technology behind private clouds, which provide important benefits such as reducing the costs of hardware, datacenter facilities, and management while improving data protection, system availability, and disaster recovery. Other important server management options include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you in all areas of server virtualization and management to allow your company to contain expenses and save time.
To provide cost-effective IT support for small businesses, Progent has developed comprehensive computer outsourcing plans that give small companies quick access to technical help without requiring you to hire, educate, and manage a large in-house computer support team. Progentís IT outsourcing services give you an economical alternative for creating a secure and robust environment for your important Microsoft Windows business productivity products such as Microsoft Office XP and Office 2003.
Progent's certified ISA Server consulting experts have broad experience developing corporate security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement an installation of ISA Server 2004 that meets your IT security needs without limiting your network.
Progent's Microsoft authorized Consultants provide three service programs to help medium-size and large companies create a cost-effective and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the various top level Help Desk application programs available and decide what products may be excessively expensive, miss key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated personnel.
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small internal network administration and support staffs with low-cost access to world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include fixed network management expenses, smart automation of routine management tasks, ongoing absorption of the latest information technology, smooth migration from older systems to current solutions, close alignment of information technology with business goals, guidance from veteran IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
Progentís Wireless Site Survey helps you to plan and implement a WiFi LAN adapted to your environment, providing you a WLAN that delivers the reception, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.