Progent is looking for experienced Senior Microsoft computer consulting experts in Palo Alto, California to help a range of small and midsize organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of expertise include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Teaming with Progent
Progent is an innovative computer support and IT outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for client acquisition, service delivery, network environment, and employee benefits have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and team style of problem resolution has helped Progent to build up a talented staff and a loyal international client base.

If you have earned a Microsoft MCSE accreditation and live in the Palo Alto area, joining Progent and working for Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's concentration on offering computer expertise and network help to small companies will be your opportunity to work personally with top executives and contribute significantly to the success of exciting companies. Also, Progent's virtual office network provides advanced tools for remote support and mobile communications to help you to implement fast solutions when you help with business-critical tasks.

If you would like to apply for this position, you should send your qualifications to job-p014@progent.com. Please include the job number of the opening that interests you.

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Select a Topic:


Position Title

Senior Microsoft Computer Consulting Expert

Job Code

P014

Work Location

Work from home, virtual office infrastructure

Main Activities

Responsibilities
  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and remotely to analyze and resolve both urgent and ongoing issues related to reliability, protection, performance, connectivity, and general productivity
  • Install, setup and troubleshoot apps hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
  • Plan and implement upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Design and test protection policies such as on-premises high availability, resilience, backups and anti-virus plus offsite or cloud-based disaster recovery
  • Efficient network architecture and proactive health monitoring and alerting

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and network Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as workstation software compatibility problems, server problems, data service issues, and access problems
  • Experience in business software assistance (Microsoft product family)
  • Proven ability to operate effectively in a virtual office setting, delivering reliable follow-up and taking advantage remote access and wireless communication technology
  • Works without supervision and shows high level of responsibility and drive
  • Has a working knowledge of network layers L1-L7 and excellent debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)