Progent is looking for Desktop Support Consultants to help our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our customer premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers based on current Microsoft technologies. In addition, work extensively with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Why Consultants Are Teaming with Progent
Progent is a progressive network support and IT outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer acquisition, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to be one of the fastest growing and most successful Microsoft Partners in America. Our extensive support database and team approach to problem resolution has allowed Progent to build up a talented staff and a loyal worldwide customer base.

If you have a background delivering Windows desktop help and live in the Palo Alto area, joining Progent and supporting Progent's clients will improve your technical abilities through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and technical help to small and mid-size companies will be your chance to work personally with decision makers and add significantly to the success of exciting companies. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and mobile communications to help you to implement fast solutions when you take on mission-critical problems.

If you wish to be considered for this position, you should email your resume to job-p016@progent.com. Please include the job number of the opportunity that you are asking about.

Return to the main Jobs page.



An index of content::

  • 24-Hour Microsoft Forefront TMG 2010 Setup and Support Immediate Threat Management Gateway 2010 Technical Support

  • Microsoft Exchange Upgrade Support Outsourcing
    Exchange 2000 Server Professionals

    Progent is among the most qualified IT consulting firms for designing email systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.

  • 24x7 Network Consulting Job Opening
  • 24-Hour Virtual Office Job Network Consulting Cisco CCNA Contractor Job
  • 24/7 FAQ about Network Consultant From Home Job Questions about Computer Consultants Work From Home Job
  • 24/7 Security Services Oracle database administration Microsoft and Cisco Certified Compliance Auditor Oracle database administration
  • 24/7/365 SQL Server Business Intelligence Technical Support Services Setup and Support SQL Server Reporting Services
  • Part Time Jobs Microsoft MCDST Support Palo Alto, CA
  • 24x7 Apple Mac Directory Harvest Attack Defense Security Services Network Consultant OS X and Cisco Security
  • 24x7 Server Integrators Progent Start-Up Business Progent Small Companies Network Support Consultant
  • Home Based Virtual Office Microsoft Support Palo Alto
  • 64-bit Server Technical Support 24-Hour 64-bit Upgrade Information Technology Consulting
  • After Hours Altaro VM Backup and VMware Remote Support IT Consultant Altaro VM Backup Disaster Recovery
  • After Hours Barracuda Backup and VMware ESXi Network Consultants Barracuda Backup Deduplication Configuration
  • Apple OS X Tiger Online Consulting OS X Setup and Support
  • Award Winning Small Office Consultancy Services Cisco and Microsoft Certified Small Business Integration Companies
  • Backup Security Consultancy GIAC Certified Secure
  • Benefits for Home Based Network Consultants Work At Home Job Compensation for Cisco Consultant Telecommute Jobs
  • Best Temporary IT Admin Staffing On-site Support Engineer Supplemental IT Staffing
  • BlackBerry Enterprise Server Express Integration Engineer BlackBerry BES Express

  • On-site Technical Support Computer Support Help Desk Outsourcing
    Immediate Help Desk Services Consultant

    Progentís Help Desk Co-management service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

  • CISSP IT Services San Francisco Peninsula, US Open Now Security Cybersecurity Contractors San Francisco Peninsula
  • CRISC Certified Risk and Information Systems Control Consultancy CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional
  • Cisco Access Point Network Consulting Organization Outsourcing Services Cisco Architecture
  • Cisco CCIE Consultant Services Cisco NSS2000 Network Storage Systems Remote Consulting
  • Cisco Jabber Online Help Contact Center Computer Consulting

  • Microsoft Certified Exchange Server 2016 Upgrade Planning Integration Services
    Microsoft Exchange Server 2016 Upgrade Planning Professional

    Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Microsoft MCTS Support Job Opportunity Palo Alto California
  • Cisco Remote Access Software Consulting Services 24 Hour Cisco Security Support Companies
  • Cisco Security Integration Support Cisco Firewalls On-site Technical Support
  • Microsoft MCTS Engineer Subcontractor Job Palo Alto, Santa Clara County
  • Cisco Tech Services Palo Alto California Immediate Technology Support Cisco East Palo Alto
  • Computer Consultant Hybrid Exchange Online and Exchange on-premises Professional Office 365 Exchange Online and on-premises Exchange
  • Computer Setup Cisco Palo Alto Cisco Small Office IT Consulting Services San Francisco Peninsula, U.S.A.
  • Configuration Cisco Firepower integration Cisco Firepower 1000 Series Firewalls Integration Support
  • Consult Lync Server 2013 Mobility Services 24/7 Lync Server 2013 Professional
  • Consultancy Microsoft Teams and Cisco Unified Communications Immediate Microsoft Teams management Consultant

  • Urgent MCSE Expert Certified Online Help Office 365 Gmail migration
    Office 365 Single Sign On Support and Integration

    Progent can help you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate local and cloud-based products and services.

  • Consulting Experts for IT Support Companies - Palo Alto - Short-Term Support Team Augmentation Atherton CA Consulting Expertise for Palo Alto Network Service Firms Redwood City, CA
  • Consulting Live Communications Server Best Live Communications Server 2007 Professional

  • 24-Hour Cisco and Microsoft Certified Services Documentation Consulting Services
    Biggest Service Database IT Consultants

    Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small support organizations who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by each staff member to every customer. The discipline of documenting and archiving support records allows more effective support and eliminates a variety of common misfortunes such as when a support client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

  • Network Support Employment Palo Alto, CA
  • Consulting Services Skype for Business Back End Server Immediate Skype for Business and Cisco Unified Communications Consultants
  • Consulting Support for IT Service Firms IT Consultant Consulting Support for IT Service Firms Network Consultants
  • Design Company Small-Medium Business Mid-sized Office Computer Expert
  • Dynamics GP Technical Consultant Microsoft Dynamics GP ERP Configuration

  • Specialist SQL 2008 Reporting Services
    Remote SQL 2008 Analysis Services Engineer

    Microsoft SQL Server 2008 offers powerful, familiar tools to IT professionals and network users, reducing the difficulty of creating, deploying, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • East Palo Alto Microsoft Exchange Server 2013 Security Consulting Services Exchange Server 2016 Information Technology Outsourcing Company Palo Alto, Santa Clara County

  • Consultant Services VPN
    Remote Access Specialists

    Cisco's security and offsite access solutions for small to medium sized businesses represent a complete range of manageable security hardware and software to let you protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your corporate objectives.

  • East Palo Alto, America Offsite Workforce Guidance in Palo Alto - Data Protection Systems Consulting Services At Home Workforce Expertise - Palo Alto - Data Protection Technology Expertise Menlo Park CA
  • Email Black Lists Consult Cloud Protection for Email Specialists
  • Emergency Microsoft Expert Specialist Internet Security and Acceleration Server ISA Server Technology Professional
  • Exchange 2000 Server Upgrade Online Support Services 24/7 Exchange 2000 Upgrade Upgrade Consulting
  • Exchange 2007 Server Consulting Microsoft Exchange Consultant Services
  • Exchange 2010 Configuration Integration Services Award Winning Specialist Microsoft Exchange 2010 Upgrade
  • Exchange 2013 Active Directory On-site Technical Support Exchange 2013 Upgrade Remote Support
  • Exchange and Apple Mac Support and Integration Mac unified messaging Support

  • Engineer Cisco Video Conferencing
    Polycom ATX Telepresence Engineers

    Progent can provide the services of a certified consultant with expertise deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers who can assist businesses of any size to create and maintain a communications network that delivers the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.

  • FRx Specialist VBScript programming Consultants
  • Microsoft Engineer Contract Job San Francisco Peninsula
  • Fault Tolerant Data Center Integration Support Microsoft Windows Cluster Remote Support Services
  • Fault Tolerant Email Professional Consulting Ransomware Protection
  • Firewall Audit UNIX Security Firm UNIX
  • Firewall Configuration Penetration Testing Security Penetration Testing Cybersecurity Organization

  • Technical Support Branch Location
    Cisco and Microsoft Sales Office Online Technical Support

    Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched capability for serving branch offices that need IT help with the responsiveness associated with with small companies but which includes professional communications, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a sales office located anywhere in or any area served by Progent's engineers, Progent can provide a wide array of on-premises and remote IT support services and system architecture expertise.

  • Help Desk Technical Support Outsource Palo Alto California, U.S.A. Microsoft and Apple Technical Support Outsource Palo Alto California
  • Helpdesk Management Services Integration Configuration Network Support Help Desk Services

  • After Hours System Center 2016 and Linux Integration Online Troubleshooting
    System Center 2016 Disaster Recovery Consultant Services

    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

  • Hybrid cloud Consult 24-7 Hybrid cloud solutions Specialist
  • IP Endpoints Consultant Services Cisco VoIP Phones and Unified Communications Integration
  • IT Outsourcing Best Practices Article Article Advantages of IT Outsourcing
  • IT Outsourcing Firm Small Business Small Business Consulting
  • IT Staff Temps for IT Support Teams San Francisco Peninsula Palo Alto Temporary IT Staffing Support Services Redwood City, CA

  • ProSight Windows Desktop Management Online Consulting
    Automated Server Management Outsourcing

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity.

  • Immediate Palo Alto Crypto-Ransomware Cleanup Palo Alto, Santa Clara County Urgent Palo Alto Ransomware Removal Menlo Park CA
  • Information Transfer Online Consulting Cisco Experts Knowledge Transfer Remote Troubleshooting
  • Internet Access Technology Professional Consultants Metro Ethernet
  • Internet Security and Acceleration Server 2006 Professional Internet Security and Acceleration Server 2006 Information Technology Consulting
  • Job Contract Cisco Consultant Immediate Contract Network Consultants Jobs Available
  • Juniper Firewalls Forensics Services NetScreen Cybersecurity Organization
  • Juniper NetScreen 5200 Firewall Cybersecurity Organizations Juniper NetScreen Information Technology Consulting
  • Juniper SA Series SSL VPN Network Consultants Security Certification Juniper SA6500 SSL VPN

  • Solaris with Windows Consultant
    Microsoft Consulting UNIX, Windows

    If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISSP-premier consultants can assist your entire organization in a wide range of security topics such as security management procedures, security architecture and strategies, connection control systems and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the assurance that those who have earned their CISA or CISM certification have the experience and theory to offer world-class security management and engineering help.

  • 24/7 Microsoft MCSA Support Full-Time Job East Palo Alto
  • Juniper SRX Firewall Computer Security Juniper SRX240 Router Testing
  • Juniper SSG320M Router Technical Support Services Network Intrusion Penetration Testing Juniper SSG Series Firewall
  • Largest ProSight Remote Monitoring and Reporting Troubleshooting ProSight Remote Server Monitoring Integration Services
  • Largest SCCM 2007 Hardware Inventory Support SCCM 2007 Patch Management Consultant
  • Lync Server 2013 Mirrored Back End Servers Services Consultant Lync Server 2013 Persistent Chat
  • Menlo Park CA Emergency Microsoft MCSA Consultant Contractor Network Engineer Telecommute Job Palo Alto
  • Meraki MR66 Access Point Consulting Services CCIE Expert Certified Technology Consulting Meraki Outdoor Wi-Fi AP
  • Microsoft Certified Consultant Freelancing Jobs Palo Alto California Help Desk Consulting Freelancing Job Palo Alto, Santa Clara County

  • Network Consulting Consulting Support for IT Service Firms
    Consulting Support for Network Service Providers Support Services

    Progent's Reseller Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services staff.

  • Microsoft Certified Outsourced IT Management Services Implementation Services Microsoft Partner
  • Microsoft Consultant Part Time Jobs Victoria, Australia New South Wales Positions Computer Support
  • Microsoft DPM Offsite Data Backup Service IT Consulting Urgent Offsite Data Backup Service Computer Consultants
  • Microsoft Dynamics Programming Companies Top Rated Technology Professional Dynamics GP Web Services
  • Microsoft Exchange 2007 Consultancy Microsoft Exchange Help and Support

  • 24x7 Microsoft Expert ISA 2004 Server IT Services
    ISA 2000 Server IT Consultant

    Progent's certified ISA Server consultants have extensive backgrounds configuring ISA Server-based security solutions for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

  • Microsoft Exchange 2016 Migration Remote Troubleshooting Online Support Services Exchange 2016 Upgrade Planning

  • Repair Installation Microsoft Desktop
    Microsoft and Mac Desktop Professionals

    Progent can deliver a wide range of affordable consulting and support services to assist your business to deploy, configure, troubleshoot, and manage workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for individual machines or laptops or help your business to design and carry out a company-wide rollout of new or updated operating system software and applications. Progent can also supply engineers and technicians to help you to plan for and complete an office move or consolidation organized to produce minimal interruption to your productivity.

  • Microsoft Exchange Server 2010 Evaluation Setup and Support Exchange 2010 Configuration Consulting Services

  • Virtual Server Services
    Technology Consulting Server Management

    Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of servers and quicker return on investment, more efficient use of servers, simplified operations, increased system availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or evaluation systems from production systems.

  • Microsoft Exchange Server 2010 Remote Technical Support Exchange 2010 Computer Consultant
  • Microsoft Exchange Server 2016 Upgrade Online Support Services Microsoft Exchange Server 2016 Upgrade Planning Professionals
  • Microsoft Firewall Professional Top Ranked Microsoft ISA 2004 Server Consulting Services
  • Microsoft Mac and Linux Desktop Server Support Support Team Microsoft Mac and Linux Desktop
  • Microsoft Networking Firms Microsoft Information Technology Manager
  • Microsoft Operations Manager Integration Support Operations Manager Professionals
  • Microsoft SQL 2008 Remote Consulting Specialists SQL 2008 Analysis Services
  • Microsoft SQL Server 2017 Remote Consulting 24-Hour SQL Server Online Help
  • Microsoft SQL Server Application Consultant Migration SQL Server 2008
  • Microsoft SUS Professionals Windows Server Update Services Consulting
  • Microsoft SharePoint Server 2013 IT Consultants 24/7/365 Microsoft SharePoint IT Consultant East Palo Alto
  • Microsoft System Center Operations Manager On-site Support Microsoft System Center Operations Manager Online Troubleshooting
  • Microsoft Windows 2016 Phone Support Services Network Assessment Microsoft Windows Server 2008 R2

  • ISA 2004 Firewall IT Consultants
    Expert Microsoft Certified ISA 2004 Specialist

    Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can help you to design, deploy, and support a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and manageability that your business requires.

  • Microsoft Windows Essential Business Server Professionals Microsoft Small Business Server Consultant Services
  • Microsoft and Cisco Certified Mountain View Tech 24/7 Palo Alto IT Consulting Services
  • Mountain View Computer Specialist Los Altos Computer Service Companies
  • Virtual Office Job Microsoft MCSA Support San Francisco Peninsula
  • NetDocs Solution Design Consultants Professionals NetDocuments and Android
  • Network Consulting Services Exchange Server 2019 Palo Alto California, United States Technical Support Exchange Server 2013 Atherton CA, America
  • North Carolina Small Business IT Support Firms Nation Wide Support Network Service

  • Microsoft Teams with OneDrive Consulting
    Technology Professional Microsoft Teams online training

    Progent can help your business to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

  • Office 365 and on-premises Exchange Online Support Remote Technical Support Office 365 integration with on-premises environments
  • Office Communications Server 2007 Technology Professional Consulting Microsoft Instant Messaging

  • scom 2016 Windows Server 2016 integration Technical Consultant
    scom 2016 alerts Professionals

    Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform monitoring of IT resources installed throughout local systems and private and public clouds. Progent's consulting team offers advanced online and onsite support to assist businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older versions or from different monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

  • Offsite Employees Data Protection Online Support Offsite Workers Data Protection Remote Consulting

  • Penetration Testing Protection
    24-Hour Stealth Penetration Testing Cybersecurity Organization

    Stealth penetration testing is a key part of any overall IT system security strategy. Progentís security experts can run thorough penetration checks without the awareness of your company's in-house IT resources. Stealth penetration checking shows whether current security defense tools such as intrusion detection alerts and event history monitoring are properly set up and consistently monitored.

  • Offsite Managed Backup and Recovery Services Professional ProSight Managed Cloud Backup Services Technical Consultant

  • Networking Group Washington
    Oregon Computer Consulting Companies

    Progentís Technical Response Center provides nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone help and online secure computer connection to isolate and repair technical problems quickly and affordably. The breadth of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the toughest network issues to competent specialists as required. For critical issues, the Technical Response Center endeavors to answer your request for service within one hour.

  • Offsite Managed Data Backup Service Network Consulting Remote Data Backup and Recovery Service Computer Consulting
  • Offsite Workforce Consulting and Support Services nearby Palo Alto - Network Security Solutions Consultants Palo Alto San Francisco Peninsula 24 Hour At Home Workers Consulting Services - Palo Alto - Cybersecurity Solutions Consulting and Support Services
  • Online Support ProSight Network Infrastructure Management ProSight Infrastructure Management Professionals
  • Open Now Development Group Amazon MWS 24x7 Amazon MWS integration training Reporting
  • Open Now ProSight Spam Filtering Engineers Email Guard Data Loss Prevention Engineers

  • Ryuk ransomware cleanup Consultant Services
    Spora ransomware recovery Specialist

    Progent's proven ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock.

  • Outsource IT Redwood City Mountain View Technical Support Group
  • Outsourcing Intune App Wrapping Intune Company Portal Support Services

  • Android and Office integration Information Technology Consulting
    Support Android and Barracuda integration

    Progent's veteran group of network consultants and application specialists have extensive experience delivering online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their information networks so that users can be productive while on the go. Progent offers the range of skills to resolve technical problems that span numerous vendors and that represent a combination of older and current technology. Progent provides cost-effective remote technical support to help you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones securely and productively.

  • Outsourcing SMS Upgrade SMS Upgrade Integration Services
  • Atherton CA, United States Network Support Contract Jobs
  • Outsourcing wireless LAN controller prime infrastructure Computer Engineer

  • ProSight Email Virus Filtering Consultant
    Email White Lists Engineers

    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.

  • Palo Alto Network Support Companies Palo Alto Troubleshooters
  • Palo Alto Offsite Workforce Call Desk Solutions Expertise East Palo Alto Telecommuters Consulting and Support Services in Palo Alto - Call Desk Augmentation Consulting Redwood City, CA
  • Part-Time Jobs MCSA MCDBA MCIPT Consulting Redwood City, CA, America
  • Palo Alto Remote Workforce Collaboration Technology Consultants Palo Alto California Palo Alto Remote Workforce Collaboration Systems Consulting Experts East Palo Alto
  • Microsoft Consulting Job Openings Menlo Park CA
  • Palo Alto Remote Workforce Support Consulting Experts Palo Alto, Santa Clara County, United States At Home Workforce Palo Alto Guidance - Solutions Consulting Experts Redwood City, CA

  • Remote Support ISA 2004 Firewall
    24-Hour ISA Server Consultants

    Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your company requires.

  • Palo Alto Teleworkers Endpoint Management Tools Guidance Palo Alto, Santa Clara County Palo Alto, America Palo Alto Teleworkers Management Tools Expertise
  • Palo Alto Teleworkers Integration Assistance Redwood City, CA Emergency Telecommuters Consulting Services - Palo Alto - Setup Assistance Palo Alto, CA
  • Palo Alto, Santa Clara County Palo Alto Microsoft Dynamics GP Implementation Support Services Remote MS Dynamics GP-Software Gold Partner - Palo Alto - Training Consultant Palo Alto California

  • Debian Linux On-site Technical Support
    Suse Linux Network Consultant

    Progent's Linux consulting experts provide small businesses and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with a convenient single source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Palo Alto, Santa Clara County, United States Security Forensics Services Security Consultant Palo Alto California
  • Palo Alto-Cupertino Network Support Consultants Palo Alto Information Technology Outsourcing Firm
  • ProSight Next Generation Endpoint Protection Information Technology Consulting Engineer ProSight Phishing Defense
  • ProSight Remote Desktop Monitoring Network Engineer ProSight Remote Desktop Monitoring Technical Support Services
  • Professional ProSight VM Security ProSight VM Security Specialist
  • Professionals Sun Solaris Remote Solaris Online Computer Network Support Company
  • Progent Offices Progent Locations
  • Progent's Management Information Technology Management Progent's Management Team Network Design Consultant

  • Lync Server 2013 Front End Pool Pairing Professionals
    Lync Server 2013 Mobility Services Engineers

    Progent's Microsoft consultants can help you to assess the benefits of Lync Server for your environment and can assist you to design and execute a deployment of Lync Server that unifies the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can also assist you to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of MS Office programs, and offer training and continuing support for Lync Server and other Microsoft products.

  • RDBMS Troubleshooting Database DBA Technical Support
  • Contract Job Opportunities Help Desk Engineer San Francisco Peninsula, United States
  • Remote Consulting Windows Server 2012 R2 Security Windows Server 2012 R2 Private Cloud Consultant Services
  • Remote Palo Alto Telecommuters IP Voice Solutions Consulting Services Atherton CA Telecommuters Palo Alto Consulting Experts - VoIP Solutions Guidance Menlo Park CA
  • Remote Support Office 365 Deployment Readiness Office 365 authentication On-site Support
  • Part-Time Job Network Consultant
  • Remote Technical Support Office 365 authentication Hybrid Configuration Wizard Computer Engineer
  • Remote Workers Palo Alto Consulting Experts - Cloud Integration Technology Consulting Services San Francisco Peninsula Palo Alto At Home Workers Cloud Systems Expertise Redwood City, CA
  • Remote wireless IP phone integration Network Engineer wireless IP phones and Meraki APs Outsourcing

  • Lync Server 2013 topology Consultancy
    Lync Server 2013 PSTN Gateway Consulting

    Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and system architects can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.

  • Repairing Mountain View Microsoft, Cisco and Security Certified Experts Menlo Park Small Business IT Outsourcing Company
  • SCCM 2012 Network Engineer System Center 2012 Configuration Manager Configuration
  • SCOM Resource Pools Information Technology Consulting 24/7 Data center Monitoring Online Consulting
  • SMS Server 2003 Upgrade Help and Support Systems Management Server 2003 Technical Consultant
  • Microsoft MCP Support Part Time Jobs San Francisco Peninsula
  • SQL Server 2017 Database Migration Network Consultant SQL Server 2017 Migration Support Services

  • Oracle 10g Integration Services
    Oracle DBA Professionals

    Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Streams replication tools and ASM file/volume manager.

  • Server Management Specialists Consulting Virtualization

  • Office 365 AD Connect Specialists
    Remote Troubleshooting Office 365 AD FS

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

  • Service Database Integration Support 24-Hour Services Documentation Onsite Technical Support
  • Setup and Support Microsoft Excel for Mac Microsoft Web Apps for Mac Computer Consulting

  • Dynamics GP VBA Engineers
    Dynamics GP Continuum Professionals

    Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that allow you to analyze your business more thoroughly, transforming raw information into useful insights into your company and customers.

  • SharePoint 2016 MinRole Technical Support SharePoint 2016 Hybrid Specialists
  • Small Business APs Technical Support Services Small Business 100 AP IT Services
  • Small Business Managed Services Specialists Ransomware Protection Services

  • Exchange Server 2007 Technical Consultant
    Exchange Server 2007 Professional

    Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.

  • Small Business Small Office Computer Consulting Small Office Computer Support Consultant
  • Small Company Network Consultants 24x7 Specialists Small Company
  • Small Office Computer Support Companies 24/7 Small Office Network Architect
  • Small Office Consultant Small Business Server Troubleshoot Expert

  • Phone Support Support
    Onsite Support Help and Support

    For mid-size companies who need IT support, Progent can deliver an array of options including on-site service, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation support, application programming, and professional consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional onsite help for fixing network issues quickly and affordably.

  • Telecommuter Jobs Microsoft MCP Engineer Palo Alto
  • SonicWall Gateway Security Suite Security Group SonicWall PRO Network Consultant
  • Specialist Cisco Prime Infrastructure Online Support Services Aironet Wireless AP
  • Specialist Ubiquiti WiFi Ubiquiti UniFi Mobile App Consulting Services
  • Specialists Microsoft Skype for Business Instant Messaging Skype for Business dial plans Specialist
  • Technical Consultant Exchange 2003 Computer Consultants Exchange 2003 Upgrade
  • Technology Consulting Dynamics GP/Great Plains Top Microsoft Financial Software Support Outsourcing
  • Technology Consulting Services Windows Server Hyper-V 2016 Shielded VMs Hyper-V 2016 Shielded VMs Consultants
  • Technology Professional Internal Network Security Scan Consultancy Network Security Scan
  • Top Quality Microsoft Small Business Server 2008 Specialist Engineers Microsoft Windows Small Business Server 2008
  • Top Quality Network Asset Report Engineer Urgent ProSight Network Health Audit Consulting
  • Top Ranked Symantec VPN Security Auditor Symantec VelociRaptor Consulting
  • Top Rated Small Business Network Consultants Small Business Network Computer Consulting
  • Top Remote Troubleshooting 3900 Router Immediate ASR 9000 Router Technology Consulting Services
  • Top Small Office Network IT Consultant IT Consultants Small Office
  • Top UNIX, Windows Services 24/7 IT Services Windows and Solaris
  • Troubleshooters Mountain View Mountain View Remote Technical Support
  • UNIX Consulting UNIX Engineers
  • VMware vCloud Director vCD Professionals VMware VCDX Consultants
  • Virtual Machine Hosting Consultants Urgent ProSight Virtual Machine Hosting Professionals
  • WatchGuard Firebox Firewall Cybersecurity Companies Network Consultants WatchGuard Firewall
  • White Papers IT Outsourcing Model IT Outsourcing Best Practices White Papers
  • Windows 2003 Cluster Server Technical Support Services Top Ranked SQL Server Cluster Specialist
  • Windows 2019 Server Remote Technical Support San Francisco Peninsula, United States Small Office Network Consultant Windows 2019 Server
  • Windows 7 Upgrade Support and Setup Windows 7 Integration Support and Integration
  • Windows Server 2016 Workgroup clusters Support Outsourcing Urgent Windows Server 2016 Hybrid Solutions Technical Support
  • Wireless Security Consultancy Wireless Security Professionals

  • SCDPM 2016 Professionals
    24/7 Data Protection Manager 2016 Disaster Recovery Support Services

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for critical workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on schedule and on budget.

  • Work from Home Employees Palo Alto Consulting Services - Voice/Video Conferencing Technology Consulting Palo Alto Telecommuters Consulting and Support Services nearby Palo Alto - Conferencing Technology Expertise Palo Alto, Santa Clara County, US
  • scom 2016 gateway server Information Technology Consulting Microsoft Certified Partner scom 2016 Support Outsourcing
  • virtual desktop delivery Consulting Citrix virtual Windows desktops Consultant
  • virtual desktop delivery Engineer Top Citrix XenDesktop Services

  • Consulting Call Center Management Services
    Microsoft, Cisco and Security Certified Experts Call Desk Services Integration Services

    Progentís Help Desk Co-management service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.


    © 2002-2020 Progent Corporation. All rights reserved.


    Job Title

    Desktop Support Specialist

    Job Code

    P016

    Location

    Home-based, virtual office infrastructure.

    Expertise

    Key Areas of Expertise
    • Exchange-based Outlook email client
    • Microsoft operating systems and applications, workstation, laptop and peripheral integration, offsite connectivity for users
    • Setup and validate Virtual Private Network (VPN) configurations
    • Basic network management, including user maintenance

    Essential Activities

    Responsibilities
    • Support, diagnose and resolve issues with all releases of Microsoft Windows-powered desktop and laptop computer systems and others as required.
    • Work with computer end users in assisting to find and fix app and operating system problems that impact user productivity
    • Install, configure and test a variety of popular apps on user PCs
    • Operate on-site to find and resolve both urgent and persistent problems that reduce the reliability, protection, speed, connectivity, and general functionality of desktops, notebooks, imaging devices and other end user equipment
    • Install new end-user equipment and help with other installations, upgrades, and exchanges of desktops, laptop computers and related equipment
    • Assure the timely analysis and repair of PCs and notebooks and related hardware
    • Stay updated with an expert knowledge of workstation and notebook computing applications and use of WAN infrastructure including the Internet

    Experience/Education

    Minimum Work Background Requirements
    • Three years experience in desktop PC admin new software setup, computer and peripheral deployment, troubleshooting and mitigation)
    • Strong computer troubleshooting and problem isolation skill, knowledge to implement short-term patches to solve network problems and escalate support when necessary
    • Broad experience delivering software help to small companies for all Windows OS, Office Suite, and Microsoft Office 365 programs including Outlook, Microsoft Word, and Excel
    • Excellent speaking and written communication skills
    • Proven dedication to enabling uninterrupted operations
    • Work without supervision and show marked characteristics of ownership and motivation