Progent is seeking experienced Senior Microsoft computer consulting experts in Petaluma, California to help a range of small businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer marketing, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in America. Our shared support information base and collaborative style of problem resolution has helped Progent to build up a talented staff and a loyal international customer base.

If you hold a Microsoft Certified Systems Engineer (MCSE) accreditation and live in the Petaluma area, joining Progent and supporting Progent's customers will improve your skills through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering IT expertise and technical help to small businesses will be your opportunity to work closely with decision makers and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office network offers state-of-the-art tools for remote access and mobile connectivity to help you to deliver quick solutions when you help with business-critical problems.

If you want to be considered for this position, you should e-mail your qualifications to Please include the job number of the position that you are considering.

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Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Code


Work Location

Home-based, virtual office environment

Essential Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and online to identify and fix urgent and ongoing problems associated with reliability, security, performance, accessibility, and general functionality
  • Deploy, configure and troubleshoot apps hosted on Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and manage Microsoft Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet connectivity
  • Plan and implement updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Design and validate protection policies such as on-premises high availability, resilience, backups and AV plus offsite or cloud-centric disaster recovery
  • Efficient network architecture and proactive health monitoring


Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server management and IT Infrastructure support (new software installation, device provisioning, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application problems such as workstation program compatibility problems, server issues, data service issues, and access problems
  • Experience in business application support (Microsoft products)
  • Demonstrated ability to operate efficiently in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile communication tools
  • Works independently and demonstrates high level of ownership and drive
  • Has a reasonable understanding of network layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)