Progent is looking for proven Sr. Microsoft computer consulting experts in Petaluma, California to assist a range of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of expertise include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is a progressive network support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, network infrastructure, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and team approach to problem solving has allowed Progent to build up a strong staff and a satisfied worldwide client base.

If you hold an MCSE credential and live in the Petaluma area, joining Progent and supporting Progent's clients will expand your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and technical help to small businesses will be your chance to operate closely with decision makers and contribute measurably to the growth of exciting businesses. Also, Progent's virtual office network offers advanced technology for remote support and wireless connectivity to help you to implement fast solutions when you help with mission-critical problems.

If you would like to look further into this job, please e-mail your qualifications to job-p014@progent.com. Please specify the job code of the opening that you are applying for.

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    Position Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Work Location

    Home-based, virtual office environment

    Essential Responsibilities

    Activities
    • Maintain and repair Windows Server 2016, 2012, 2008-powered networks
    • Work onsite and remotely to identify and resolve both urgent and lingering problems related to availability, protection, capacity, connectivity, and general functionality
    • Install, setup and troubleshoot applications hosted on Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
    • Plan and implement upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
    • Design and test security policies such as onsite high availability, resilience, backup/restore and anti-virus as well as remote or cloud-based disaster recovery
    • Robust network design and proactive health monitoring

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ years' background in desktop, server administration and network Infrastructure support (new software deployment, machine setup, problem isolation and repair)
    • 5+ years consulting background
    • Ability to troubleshoot software application issues including workstation program compatibility problems, server problems, data service issues, and access problems
    • Experience in business productivity software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office environment, providing consistent follow-through and utilizing online access and wireless connectivity technology
    • Operates independently and shows strong sense of responsibility and drive
    • Has a reasonable knowledge of network layers 1 through 7 and strong debugging skills in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)