Progent is looking for proven Sr. Microsoft information technology consulting experts in Petaluma, California to assist a variety of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Joining Progent
Progent is a progressive network support and IT outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have enabled Progent to be among the most rapidly growing and most respected Microsoft Partners in America. Our shared support information base and collaborative style of problem solving has allowed Progent to retain a strong staff and a satisfied worldwide customer base.

If you hold an MCSE accreditation and reside in the Petaluma area, joining Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on offering IT consulting and technical support to small businesses will be your opportunity to operate personally with top executives and contribute significantly to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and mobile connectivity to help you to deliver quick solutions when you take on mission-critical tasks.

If you wish to apply for this position, please e-mail your resume to Please include the job number of the position that you are considering.

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An index of content::

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    Position Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Code


    Work Location

    Home-based, virtual office environment

    Essential Responsibilities

    • Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
    • Work on premises and remotely to analyze and fix urgent and lingering problems associated with availability, protection, capacity, accessibility, and general functionality
    • Deploy, configure and troubleshoot applications on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet access
    • Plan and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
    • Develop and validate security policies including onsite high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
    • Efficient system architecture and proactive health monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
    • 5+ years consulting background
    • Ability to debug software application problems including workstation software compatibility issues, server problems, data service problems, and access issues
    • Experience in business software assistance (Microsoft product family)
    • Proven ability to operate efficiently in a virtual office setting, delivering consistent follow-through and taking advantage remote access and mobile connectivity technology
    • Operates without supervision and shows strong sense of responsibility and initiative
    • Has a working understanding of networking layers L1-L7 and excellent debugging capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)