Progent is looking for Desktop Support Consultants to help our clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our customer locations in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers based on the latest Microsoft technologies. In addition, work extensively with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.
Why Consultants Are Joining Progent
Progent is a progressive computer consulting and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee benefits have enabled Progent to become among the fastest growing and most respected Microsoft Partners in the United States. Our shared technical information base and collaborative approach to problem resolution has helped Progent to retain a talented staff and a satisfied international customer base.
If you have experience delivering desktop support and live in the Petaluma area, joining Progent and working for Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and network help to small businesses will be your chance to operate personally with decision makers and contribute significantly to the success of exciting companies. Also, Progent's virtual office infrastructure offers state-of-the-art technology for remote access and wireless communications to help you to deliver fast solutions when you help with business-critical problems.
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Job Title |
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Desktop Engineer
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Job Code |
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P016
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Location |
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Home-based, virtual office environment.
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Required Expertise |
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Required Areas of Expertise
- Exchange-based Outlook email client
- Microsoft software products, PC desktop, laptop and peripheral setup, remote connectivity for users
- Setup and validate Virtual Private Network (VPN) configurations
- Basic network administration, such as user maintenance
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Essential Activities |
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Responsibilities
- Support, diagnose and troubleshoot issues with all versions of Microsoft Windows-based desktop and laptop computers and others as necessary.
- Work directly with computer end users in helping to find and fix app and operating system issues that disrupt productivity
- Deploy, integrate and test a range of popular apps on user workstations
- Work on-site to find and resolve both emergency and chronic problems that reduce the reliability, security, performance, connectivity, and overall functionality of desktops, laptops, printers and other end user equipment
- Install new end-user hardware and help with other installations, updates, and exchanges of PCs, notebooks and related hardware
- Provide the timely diagnosis and remediation of workstations and notebooks and related hardware
- Remain up-to-date with advanced knowledge of workstation and laptop applications and use of connectivity technologies including the Internet
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Experience |
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Minimum Work Background Requirements
- Three years background in workstation admin new software configuration, computer and peripheral deployment, troubleshooting and correction)
- Strong computer troubleshooting and problem isolation skill, knowledge to install short-term patches to solve network problems and escalate support services when required
- In-depth experience delivering software help to small companies for all Windows operating systems, Office Suite, and Office 365 programs including Outlook, Word, and Excel
- High-level speaking and written communication ability
- Demonstrated dedication to enabling continuous operations
- Work independently and display distinct quality of responsibility and drive
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If you wish to be considered for this job, please send your resume to job-p016@progent.com. Please specify the job number of the opening that interests you.
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SonicWALL VPN Firewall Support
SonicWALL Network Consultants
Progent's SonicWALL consultants can help you configure, maintain, and troubleshoot SonicWALL firewall/VPN appliances inculding the current SonicWALL TZ Series of appliances and the legacy SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Certified consultants, CISM Certified security professionals, and CISA Certified IS security audit specialists can show you how to create a complete security strategy, including written policies, and design security into your business operations.
Support and Setup for Redhat in Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Milwaukee Wisconsin Solaris On-site Technical Support
Suse Linux Support and Setup
Professional for Mandrake Linux
Progent's Linux consulting services offer small businesses and developers support for managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of expertise provides you with a convenient one-stop source to help you create and maintain a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Tech Expert for Cisco Cuyahoga County Ohio Cisco Small Office Computer Consulting
Technical Support Outsource Worldwide Cisco Data Recovery
Call Center Integration
Microsoft and Cisco Certified Online Support for Virtual HelpDesk
Progent's Network Help Desk Outsourcing Services are designed specifically for small organizations who need immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support,
Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Top Ranked Remote Support Services in Aurora, Arapahoe County Microsoft SharePoint Server 2013 Support and Setup
Tucson Networking Services Tucson Small Business IT Consulting Firms
UNIX On-site Technical Support Technical Consultant for Sun Solaris in Vermont - Burlington, VT, Rutland, VT, Montpelier, VT
Microsoft Hyper-V 3.0 Server Virtualization Consulting
Consultant for Virtual Server Administration Website
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network costs and improve availability.
Upgrade for Concord Pleasant Hill Network Design and Consulting
Upgrading in Charlotte North Carolina Exchange Setup Consultancy Services
Urgent Network Computer Consultant in Inglewood Inglewood Windows Security Setup Service
Utah Networking Help Designer
Radvision Video Conferencing Professional
Cisco Telepresence Professionals
Progent can provide the support of a certified engineer with expertise integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your IT network. Progent also offers the expertise of infrastructure engineers who can help companies of all sizes to create and troubleshoot a communications network that delivers the speed, reliability, security, and scalability you need to support your telepresence solution.
Virtual Machine Hosting Consulting Consultants for Private Cloud Solutions
VoIP Support and Setup Instant Messaging Consulting
Windows Server 2016 Computer Network Specialists Denver International Airport Consulting Firm for Windows Server 2012 R2
Troubleshooting for Call Center
Computer Consultant for Support Help Desk
Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with expert phone support and full escalation options but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Windows Server 2016 Network Consulting Windows Server 2012 R2 Computer Consultancy Services
Windows and UNIX Engineer Onsite Technical Support
Worldwide Exchange Server 2010 Systems Support in DC Microsoft Exchange IT Outsourcing in Georgetown
Remote Technical Support for Small Business Server Premium Add-on
Microsoft SBS 2003 IT Consultant
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer support expert with real-world experience planning and integrating seamless, comprehensive business network solutions. Progent's Small Business Server consultants have an average of over 10 years of background supporting business networks powered by Microsoft platforms. This experience assures you success in deploying, managing, and troubleshooting IT solutions that include the SBS Server suite of servers and applications.
information Systems Audit for SIEM Information Assurance Consultant
macOS Class Mac Office Outlook Training
macOS Network Specialist Mac and Cisco Remote Support Services
