Progent is looking for experienced Sr. Microsoft information technology consulting experts in Pleasanton, California to assist a range of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Unique models for customer acquisition, service delivery, network environment, and employee compensation have allowed Progent to become among the fastest growing and most respected Microsoft Partners in America. Our shared technical information base and collaborative approach to problem solving has allowed Progent to retain a talented staff and a loyal worldwide customer base.

If you have earned a Microsoft MCSE accreditation and reside in the Pleasanton area, teaming with Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's focus on offering IT expertise and technical support to small and mid-size companies will be your chance to work personally with top executives and add significantly to the success of dynamic companies. Also, Progent's virtual office network provides state-of-the-art technology for remote access and wireless communications to enable you to deliver fast solutions when you help with mission-critical tasks.

If you would like to pursue this opening, you should send your qualifications to Be sure to include the job code of the opening that interests you.

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    Job Title

    Sr. Microsoft Information Technology Consulting Expert

    Job Code


    Work Location

    Work from home, virtual office infrastructure

    Essential Activities

    • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
    • Work onsite and remotely to identify and fix both urgent and ongoing problems related to reliability, security, capacity, connectivity, and overall functionality
    • Deploy, setup and debug apps hosted on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud models
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office and Office 365, telephony, and Internet access
    • Design and implement upgrades to MS desktop operating system, Windows Server, Active Directory, and Exchange
    • Design and validate protection policies including on-premises high availability, resilience, backup/restore and AV plus remote or cloud-based disaster recovery
    • Robust network architecture and 24x7 health monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in PC, server management and IT Infrastructure support (new software deployment, device setup, problem identification and repair)
    • 5+ years consulting experience
    • Ability to debug software application issues such as desktop PC program compatibility issues, server issues, data service problems, and connectivity issues
    • Background in business application assistance (Microsoft product family)
    • Proven ability to work effectively in a virtual office setting, delivering consistent follow-through and taking advantage online access and wireless connectivity tools
    • Works independently and demonstrates strong sense of responsibility and drive
    • Has a working understanding of networking layers L1-L7 and excellent troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)