Progent is seeking experienced Sr. Microsoft computer consulting experts in Pleasanton, California to assist a range of small and midsize businesses to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network consulting and information technology outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee compensation have enabled Progent to be one of the most rapidly growing and most respected Microsoft Partners in America. Our shared support database and team style of problem solving has allowed Progent to retain a strong staff and a loyal worldwide customer base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) accreditation and reside in the Pleasanton area, joining Progent and working for Progent's customers will expand your technical abilities through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on offering IT expertise and network support to small and mid-size businesses will be your opportunity to operate personally with decision makers and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced technology for remote access and wireless communications to enable you to deliver fast solutions when you help with mission-critical problems.

If you wish to pursue this position, please e-mail your qualifications to job-p014@progent.com. Be sure to specify the job code of the opening that you are applying for.

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    Job Title

    Senior Microsoft IT Consulting Expert

    Job Code

    P014

    Work Location

    Home-based, virtual office infrastructure

    Essential Responsibilities

    Responsibilities
    • Support and troubleshoot Windows Server 2016, 2012, 2008-powered networks
    • Work on premises and online to identify and fix urgent and lingering problems related to reliability, protection, performance, connectivity, and overall functionality
    • Deploy, configure and debug applications hosted on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
    • Design and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
    • Develop and validate security policies including on-premises high availability, resilience, backup/restore and AV plus offsite or cloud-based disaster recovery
    • Robust network design and 24x7 health monitoring and alerting

    Experience/
    Education

    Minimum Work Experience Requirements
    • 10+ yearsí experience in desktop, server management and network Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues including workstation software compatibility problems, server issues, data service problems, and access issues
    • Experience in business software support (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office environment, delivering reliable follow-up and utilizing remote access and mobile connectivity tools
    • Works without supervision and shows high level of ownership and initiative
    • Possess a reasonable knowledge of network layers L1-L7 and strong debugging capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)