Progent is looking for experienced Sr. Microsoft information technology consulting experts in Pleasanton, California to assist a range of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Why Consultants Are Working with Progent
Progent is a progressive computer support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for client marketing, support delivery, network environment, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Partners in America. Our shared support database and team style of problem resolution has helped Progent to build up a talented staff and a satisfied international customer base.

If you have earned an MCSE accreditation and reside in the Pleasanton area, joining Progent and supporting Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on offering IT expertise and network help to small and mid-size businesses will be your chance to work closely with decision makers and add significantly to the growth of dynamic companies. In addition, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and wireless communications to help you to deliver quick solutions when you take on business-critical problems.

If you want to look further into this job, please e-mail your resume to job-p014@progent.com. Be sure to specify the job number of the opportunity that you are applying for.

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    Position Title

    Sr. Microsoft Computer Consulting Expert

    Job Code

    P014

    Location

    Home-based, virtual office infrastructure

    Essential Responsibilities

    Activities
    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based networks
    • Operate onsite and remotely to identify and fix urgent and ongoing problems related to reliability, protection, performance, connectivity, and general functionality
    • Deploy, setup and troubleshoot apps on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Support and manage MS Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
    • Plan and implement updates to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange Server
    • Develop and test security policies such as on-premises high availability, resilience, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
    • Efficient system architecture and 24x7 health monitoring

    Qualifications/
    Education

    Minimum Work Experience Requirements
    • 10+ years' background in desktop, server management and network Infrastructure support (new software deployment, machine provisioning, problem isolation and repair)
    • 5+ years consulting background
    • Ability to troubleshoot software application issues including workstation program compatibility problems, server issues, data service issues, and connectivity problems
    • Experience in business software support (Microsoft products)
    • Demonstrated ability to work efficiently in a virtual office setting, providing reliable follow-up and taking advantage remote access and mobile connectivity technology
    • Operates without supervision and demonstrates strong sense of responsibility and initiative
    • Possess a reasonable understanding of network layers 1 through 7 and excellent debugging capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)