Progent is seeking experienced Sr. Microsoft computer consulting experts in Pleasanton, California to help a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is a progressive network support and IT outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, network environment, and employee compensation have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared support database and collaborative style of problem solving has helped Progent to build up a talented staff and a satisfied international client base.

If you have earned a Microsoft MCSE credential and live in the Pleasanton area, teaming with Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on providing IT consulting and network help to small and mid-size companies will be your chance to operate closely with top executives and add measurably to the success of exciting companies. In addition, Progent's virtual office network offers advanced tools for remote support and mobile connectivity to enable you to deliver fast solutions when you help with mission-critical tasks.

If you would like to apply for this job, you should e-mail your resume to Be sure to include the job code of the opportunity that you are considering.

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    Position Title

    Sr. Microsoft IT Consultant

    Job Number



    Work from home, virtual office environment

    Main Responsibilities

    • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Operate on premises and online to identify and fix both urgent and ongoing issues related to availability, protection, capacity, accessibility, and overall functionality
    • Deploy, configure and debug apps hosted on Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
    • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, telephony, and Internet access
    • Plan and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and test security policies including on-premises high availability, fault tolerance, backups and anti-virus as well as remote or cloud-centric disaster recovery
    • Robust system design and 24x7 server monitoring


    Minimum Work Experience Requirements
    • 10+ years' background in desktop, server management and network Infrastructure support (new software installation, machine provisioning, problem identification and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application problems including desktop PC program compatibility problems, server problems, data service issues, and access issues
    • Background in business application support (Microsoft product family)
    • Proven ability to work effectively in a virtual office setting, delivering reliable follow-up and utilizing online access and mobile communication tools
    • Works without supervision and shows high level of ownership and initiative
    • Possess a reasonable knowledge of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)