Progent is seeking Desktop Support Consultants to help Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at Progent's client premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on the latest Microsoft technologies. In addition, work closely with client's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.

Advantages of Teaming with Progent
Progent is a progressive computer consulting and IT outsourcing firm based in San Jose, CA}, in the heart of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee benefits have allowed Progent to be among the fastest growing and most successful Microsoft Partners in the United States. Our shared technical database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a satisfied international customer base.

If you have experience delivering Windows desktop help and reside in the Pleasanton area, teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on offering computer expertise and network help to small and mid-size businesses will give you the opportunity to operate personally with decision makers and add significantly to the growth of exciting companies. Also, Progent's virtual office infrastructure provides advanced technology for remote access and wireless communications to help you to implement fast solutions when you help with business-critical problems.

If you wish to be considered for this position, you should email your resume to Be sure to specify the job number of the opening that you are applying for.

Return to the main Jobs page.

An index of content::

5500 Wireless Controller Online Consulting CCDP Expert Certified Onsite Technical Support for 3504 wireless controller
802.11ac Migration Technology Consulting Services 802.11x Wireless Online Technical Support
Cisco ASA firewall VPN Computer Consultant
Cisco ASA Configuration Online Consulting

Progentís Cisco-Premier network experts offer professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progentís network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Allen Network Consulting Firm Microsoft, Cisco and Security Certified Experts Network Support Consulting for Allen, TX
Anchorage, AK Contractor for Cisco CCIE CCNA CCDP CCNP CCIP CCSP CCVP Network Support Anchorage, AK Freelance Jobs
Azure Disaster Recovery Engineers Development Group for Azure cloud integration
BlackBerry BES Tech Network Support Consultants for BlackBerry Professional Software
BlackBerry Desktop Manager Network Specialists Birmingham Alabama RIM BlackBerry Support Outsourcing Services in Birmingham International Airport BHM
BlackBerry Software Design Firm Hialeah Florida BlackBerry Enterprise Server Small Business Network Consultants Hialeah
BlackBerry Troubleshooting Seattle Bainbridge Island Issaquah Consulting Team in Seattle Washington
BlackBerry Wireless Support and Integration BlackBerry Enterprise Server Online Troubleshooting
CISSP Cybersecurity Companies Duval County Florida Jacksonville, Duval County Security Audit Services
Career Opportunities for Microsoft MCA Remote Engineer in Durham County North Carolina Microsoft MCTS Support Open Positions in Durham North Carolina
Careers Network Installations for Microsoft Exchange 2016 South Beach
Chesapeake Security Consulting Firm BlackBerry BPS Design Chesapeake, South Hampton Roads
.NET Integration
Microsoft Access Report Design Firms

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Cisco 520 Secure Router Specialists Security Companies for Cisco Spam Blocker
ProSight Email Guard Spam Filtering Services Consult
ProSight Email Content Filtering Consult

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Cisco ASA and VMware IT Services ASA 5500-X Firewall with Firepower Computer Consultants
Cisco CCNA Network Engineer Contractor Cisco Certified Network Consulting Subcontractor in Boston, MA
Cisco Computer Consultancy Firm Cisco Computer Consulting in Columbus, Cuyahoga County, Ohio
Network Security Evaluation for Juniper J4350 Router
Security Organizations for Juniper J2320 Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Cisco Computer Consultancy Group Cisco Internet Networking Consultants Baltimore, MD
Cisco Firewall IT Solution Providers Online Cisco Certified CCIE Consulting Companies
Microsoft Windows 10 Professionals
Microsoft Certified Expert Windows 10 Microsoft Deployment Toolkit Engineer

Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 provided by Progent include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration technical help.

Cisco Information Technology Integrators Cisco Security Integration Companies
Cisco Network Documentation Portland - Beaverton Cisco Software Support Portland - Tualatin
Cisco RADIUS Security Technical Consultant Cisco RADIUS Security Onsite Technical Support
Cisco Support Consultant in Boise, Ada County Network Specialists in Boise, Ada County
Cisco Technical Support Group Cisco System Recovery
Cisco Upgrading Small Business IT Outsourcing Firms in Phoenix Arizona
Cisco and Microsoft Integration Firms for Baltimore, MD Service for Baltimore, MD
Computer Consulting Job Openings Work At Home Job for Microsoft MCP Engineer
Cisco Remote Access Information Technology Support
Cisco Planning Recovery Services

Progent's Cisco CCIE network infrastructure consultants can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.

Computer Consulting Telecommuter Job Consultancy Services Group
Consultancy BlackBerry Desktop Manager IT Consulting Firm
Support for Windows 2012 Failover Clustering
Information Technology Consulting for Microsoft Windows Server Failover Cluster

Progent's certified failover clustering experts can assist you to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and show you how to automate the management of clustered servers.

Consultant for BlackBerry Smartphone BlackBerry Exchange Network Consultants
Consultant for Firewall in Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, Richmond, VA, Arlington, VA Security Evaluation for CISSP in Virginia
Windows Application Management Consultant Services
Virtual Application Delivery Engineers

Progent's Citrix-certified experts can help you to plan, install, administer, and support a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help you to administer and support an off-site datacenter that offers high availability, enhanced security, and rapid disaster recovery.

Cupertino Onsite and Remote Support in California Networking Group for San Jose in Northern California
Debian Linux, Sun Solaris, UNIX Online Support Technology Consulting for Redhat Linux, Sun Solaris, UNIX
Desktop Consultant Part Time Jobs Livermore, Alameda County Small Office IT Consulting
Small Business Setup Consultancy Services
Technology Consultancy Firm for Small Office

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Engineer for Microsoft Windows Server 2019 Network Consulting Experts for Windows Server 2012 R2 in Akron Canton
Engineers for Dynamics GP Web Services Local Programming Firms for Dynamics GP App Development
OS X Technology Consulting
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Example Application for Proxim Tsunami Wireless School Wireless Example Application
IT documentation management Consulting Services
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Exchange Server 2016 Computer Consultancy Firm in Austin Support Consultants
Firewall Consultant Security Security Consultancy
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Forefront TMG 2010 IT Consulting Troubleshooting
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Los Angeles California Consultancies Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA Tech Outsourcing
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Louisville, Kentucky Network Security Consultant Network Specialists for Louisville
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Microsoft Dynamics Design Firm

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MOTU Digital Performer Training Professional Adobe After Effects Trainer
Microsoft Azure hybrid cloud integration Specialist CISM Security Security Engineers for Hybrid cloud solutions
Microsoft LCS Server IM Consulting
Live Communications Server 2007 Consultant Services

MS Communications Server delivers Instant Messaging and presence in a scalable, world-class solution offering enhanced protection, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server across your whole corporation.

Microsoft Certified Engineer Part Time Job Mountain View Integration Consultant
Microsoft Certified Engineer Subcontractor Jobs in Napa County Full-Time Jobs in Napa California
Microsoft Certified Remote Engineer Contract Job Microsoft MCDBA Remote Engineer Subcontractor Jobs
Microsoft Exchange Computer Consultant
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Microsoft Chicago, Illinois Small Office IT Support Small Business Network Consulting Firms for Chicago
Subcontractor Jobs for Network Engineering
Telecommuting Job for Network Consulting

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Microsoft Data Protection Manager 2010 Specialist Professional
Microsoft Exchange 2000 Professionals Exchange 2000 Server Support and Setup
Microsoft Exchange 2016 Upgrading Honolulu, Waikiki Exchange 2007 Consulting
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Microsoft ISA Server 2006 Integration Support Online Support Services for Microsoft ISA Server 2006
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Microsoft MCDST Engineer Subcontractor Jobs Livermore, Alameda County Integration Services
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Fault-tolerant Internet Connectivity Consultant
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Microsoft MCSA Consulting From Home Job San Francisco East Bay Ubuntu Linux, Solaris, UNIX Integration Support Phoenix - Paradise Valley - Tempe
Microsoft Small Business Server Professional
Small Business Server Premium Add-on Help and Support

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Microsoft SQL Server 2016 Information Technology Consulting Firms SQL 2012 Network Consultation
Microsoft SharePoint 2013 IT Consultants in Irvine Santa Ana-Tustin Support and Setup for SharePoint Server
Microsoft SharePoint Server Professionals Microsoft SharePoint Server 2007 Consulting
Specialist for Security Management
Compliance Auditor for CISM Certified

Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that IT security managers are required to master. CISM gives business management the confidence that those who have earned their CISM certification possess the background and capability to deliver efficient security administration and support services.

Microsoft System Center Operations Manager IT Consulting Microsoft Operations Manager Remote Consulting
Mobile, AL Support Team Mobile, AL Migrations
Juniper Junos BGT Consultant
Juniper Junos Network Security Evaluation

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Mobile, Alabama Repair Mobile, AL Network Outsource
Nationwide CISSP Cybersecurity Contractor CISSP Security Organization
Nationwide Compliance Audit Consulting for CISSP
Professional for Wireless Security
Wireless Security Professional

Progent offers consulting for security analysis packages such as Microsoft Baseline Security Analyzer for performing a set of automatic network auditing scans to identify potential security problems. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to design protection into your company operations, install auditing software, define and deploy a protected system architecture, and recommend procedures to maximize the safety of your IT system. Progent's security engineers are available to assist you to set up a firewall, implement safe remote access to email and business applications, and install virtual private network. Progent's certified security experts can also validate the protection of web-based applications and can run comprehensive security audits of enterprise-wide security to determine your company's compliance with recognized industry security standards including FISMA, PCI, and ISO 17799.

Network Consulting Organization for Cisco IT Outsourcing Firm
Network Consulting for Linux Illinois Linux Network Consultant Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL
Juniper NetScreen Network Consulting
Juniper Networks NetScreen Security Audit Services

Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.

Network Engineer Freelance Jobs in Stockton Microsoft MCA Consultant Job Openings
Network Security Consulting for Windows Server 2016 San Francisco Bay Area Windows 2019 Server Small Business Outsourcing IT Burlingame, CA
Network Specialists for Minneapolis Minneapolis, Minnesota Networking Help
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Information systems Security Outsourcing for Juniper J6350 Router

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Networking Firms Cisco Tech Consulting
Online Technical Support for SCDPM 2016
Data Protection Manager 2016 and SQL Server Support

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Networking Support Mesa, AZ Cisco Computer Network Specialists
New Orleans, LA Small Business Computer Consulting New Orleans Louisiana Networking Help
Northern California Fremont Network Recovery Milpitas Network Documentation California
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Email Guard Data Loss Prevention Consult
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Outsourcing Services in Denver, CO BlackBerry BPS Technical Support Companies Denver Colorado
Part Time Job for Microsoft MCP Support in Livermore Windows Server 2012 Consulting Group in Lambert International Airport STL
Part-Time Job for Microsoft MCDST Consulting Technology Professional for CISA Certified Cybersecurity Audit
Pittsburgh Recovery Services Pittsburgh Network Consultation
Exchange Server 2003 Consultant Services
Exchange 2003 Upgrade On-site Technical Support

Progent's Microsoft Certified engineers offer world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you plan multi-site Exchange installations or upgrades and can provide onsite personnel to help large companies with deployments of Exchange Server in the or any area covered by Progent's engineers.

Progent Small Companies Computer Network Consultant Progent Startup Companies Network Designers
Risk Response Online Support Services CRISC Risk Evaluation Technology Consulting
SCCM 2016 Primary Site Outsourcing SCCM 2016 Peer Cache Consultant Services
SQL Server 2008 Computer Consultants Award Winning Professional
Security Consultant Employment Opportunities Newark, Essex County Port Newark Computer Security Consulting Contractor
Server Monitoring Information Technology Consulting
Monitoring and Reporting Computer Consultant

Even if your company has a minimal network services staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital network applications and hardware up and running.

Server Integrators Remote Consulting for Small Business Network in San Bernardino
Server Recovery for SQL Server 2016 Boise, Ada County Boise, Ada County Microsoft SQL Server 2017 Network Providers
Small Office Integration Consulting
Microsoft Expert Small Business Computer Help

For small organizations considering Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail

Services for Windows and UNIX Windows and UNIX Consultancy
SCDPM 2012 Security and Compliance Remote Consulting
On-site Technical Support for SCDPM 2012 Planning

Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of any size to design, implement, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially challenging issues, or comprehensive project management services. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

SharePoint 2016 Management Online Troubleshooting Consultant
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iPhone and Office 365 integration Integration Services
iPhone remote access Information Technology Consulting

Progent can provide cost-effective online assistance to help you to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.

Small Business IT Outsourcing Company Global Consultancies for New Mexico - Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM
Professionals for CISSP Certified Network Security Architect
CISSP Certified Security Manager Consult

Progent's CISSP-certified network security experts can help businesses of all sizes with any facet of information system security. Progent can help create efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed across multiple physical sites and various clouds.

Small Business IT Outsourcing Group for Windows Server 2019 Windows Server 2016 Small Business Computer Consulting Company in California Central Valley
Exchange 2013 Outlook Web App Online Help
Exchange 2013 In-Place Hold Technical Support Services

Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact vital areas like ease of administration, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.

Small Office IT Consulting for Houston, Texas Houston Technical Support Companies
Small Office Integration Company Networking Consultants
SonicWALL Security Tech Services SonicWALL NSA Firewall Consulting
St. Helena Small Business Network Consulting Services in Northern California Small Business IT Consulting Firms for Napa Valley
Sun Solaris Online Help Integration for UNIX
VMware VCDX certified Consultant Services
VMware VCDX Technology Professional

Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.

Supplemental Help Desk Consultant Services Co-managed Service Desk On-site Support
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Career Opportunities for Help Desk Engineer in Pleasanton, Alameda County

Select a Topic:

Job Title

Desktop Support Specialist

Job Code



Home-based, virtual office environment.

Required Expertise

Key Areas of Expertise
  • Exchange-based Outlook email client
  • Microsoft operating systems and applications, workstation, laptop and peripheral setup, offsite connectivity for users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network management, including user maintenance

Essential Activities

Main Responsibilities
  • Maintain, analyze and troubleshoot problems with all releases of Windows-based workstation and laptop computer systems and others as needed.
  • Work directly with computer users in helping to find and fix app and OS problems that hinder user productivity
  • Deploy, configure and verify a range of software programs on user workstations
  • Operate on-site to find and remediate both emergency and chronic problems that reduce the stability, protection, speed, accessibility, and general capability of desktops, notebooks, imaging devices and other hardware
  • Install new end-user equipment and perform other installations, upgrades, and swaps of workstations, notebooks and associated equipment
  • Assure the timely analysis and repair of desktops and laptop computers and related equipment
  • Remain updated with an expert knowledge of workstation and notebook applications and utilization of connectivity technologies including the Internet


Minimum Professional Experience Requirements
  • Three years background in workstation administration new program configuration, computer and peripheral deployment, trouble analysis and correction)
  • Strong computer debugging and problem isolation skill, knowledge to install short-term patches to solve network issues and escalate support when required
  • Broad background delivering software assistance to small companies for all Windows operating systems, Office Suite, and Microsoft Office 365 apps including Outlook, Microsoft Word, and Excel
  • Excellent speaking and written communication skills
  • Demonstrated commitment to facilitating continuous operations
  • Work independently and display marked characteristics of responsibility and drive