Progent is seeking proven Senior Microsoft computer consulting experts in San Francisco, California to help a variety of small organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of expertise include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Teaming with Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive support database and team approach to problem solving has helped Progent to build up a strong staff and a loyal international customer base.

If you have earned a Microsoft MCSE accreditation and reside in the San Francisco area, teaming with Progent and working for Progent's customers will improve your skills through cooperation with Progent's team of collaborative, high-output consultants. Progent's focus on offering computer consulting and network help to small and mid-size companies will be your opportunity to work closely with top executives and contribute measurably to the success of exciting companies. In addition, Progent's virtual office infrastructure offers advanced tools for remote access and wireless communications to enable you to implement fast solutions when you help with mission-critical problems.

If you wish to look further into this position, you should send your qualifications to Please specify the job code of the position that you are considering.

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    Position Title

    Senior Microsoft IT Consulting Expert

    Job Code



    Work from home, virtual office infrastructure

    Essential Responsibilities

    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
    • Operate onsite and online to analyze and resolve urgent and lingering problems associated with availability, security, performance, connectivity, and overall functionality
    • Install, setup and troubleshoot apps hosted on Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, telephony, and Internet access
    • Plan and carry out upgrades to MS desktop operating system, Windows Server, AD, and Exchange Server
    • Develop and validate security policies including on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-based disaster recovery
    • Robust network architecture and proactive health monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server management and network Infrastructure support (new software deployment, device provisioning, problem identification and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues such as desktop PC software compatibility problems, server problems, data service problems, and access problems
    • Experience in business productivity software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-up and using remote access and mobile communication technology
    • Operates without supervision and shows strong sense of responsibility and initiative
    • Possess a working knowledge of network layers 1 through 7 and excellent debugging skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)