Progent is looking for proven Sr. Microsoft computer consulting experts in San Francisco, California to help a range of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Why Consultants Are Joining Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for customer marketing, support delivery, network infrastructure, and employee benefits have enabled Progent to be one of the fastest growing and most successful Microsoft Partners in the United States. Our shared support database and collaborative style of problem resolution has allowed Progent to build up a talented staff and a satisfied worldwide client base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) certificate and live in the San Francisco area, teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's focus on offering computer consulting and network support to small companies will be your chance to work closely with decision makers and contribute measurably to the success of exciting companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote support and wireless connectivity to help you to implement quick solutions when you help with mission-critical problems.

If you want to apply for this job, you should e-mail your resume to Please specify the job code of the opening that you are applying for.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Number


    Work Location

    Home-based, virtual office environment

    Main Activities

    • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
    • Work onsite and remotely to identify and fix both urgent and lingering issues associated with reliability, protection, capacity, accessibility, and overall productivity
    • Install, configure and troubleshoot apps hosted on Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet connectivity
    • Plan and carry out updates to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange Server
    • Design and test protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
    • Efficient network architecture and 24x7 server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí experience in PC, server administration and network Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to debug application issues including workstation software compatibility problems, server problems, data service problems, and connectivity issues
    • Experience in business productivity application support (Microsoft product family)
    • Demonstrated ability to work effectively in a virtual office environment, delivering reliable follow-up and utilizing remote access and wireless communication technology
    • Operates without supervision and demonstrates strong sense of responsibility and drive
    • Possess a working knowledge of network layers L1-L7 and strong troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)