Progent is seeking Desktop Support Consultants to help our clients with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our customer premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on current Microsoft technologies. In addition, work closely with client's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.

Advantages of Joining Progent
Progent is an innovative computer consulting and information technology outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, network environment, and employee compensation have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared technical database and collaborative approach to problem solving has allowed Progent to build up a talented staff and a satisfied international customer base.

If you have a background giving desktop help and reside in the San Francisco area, teaming with Progent and working for Progent's clients will improve your skills through cooperation with Progent's staff of collaborative, high-output engineers. Progent's focus on providing computer expertise and network support to small companies will give you the chance to operate closely with top executives and add measurably to the success of dynamic businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and wireless communications to help you to deliver quick solutions when you take on mission-critical tasks.

If you want to be considered for this position, you should email your qualifications to Be sure to specify the job code of the opening that you are considering.

Return to the main Jobs page.

An index of content::

  • 24-7 San Francisco Phobos Ransomware Remediation Daly City, CA San Francisco Bay Area San Francisco Lockbit Crypto-Ransomware Recovery
  • 24-Hour ASA and PIX Network Consulting 24-Hour Online Support Services ASA and PIX Firewalls
  • 24/7 NetApp MetroCluster Synchronous Replication Consultant Services MetroCluster Management Engineer
  • 24/7 Security Security Consulting Daly City, CA 24-Hour CISSP IT Services San Francisco California, America

  • Supplemental Helpdesk Support and Integration
    Extended Help Desk Troubleshooting

    Progent's Computer Contact Center Outsourcing Services for desktop support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.

  • Aironet Wireless Access Point Help and Support Integration Support Aironet 2600 Access Point

  • Immediate IT Staff Augmentation Services Online Technical Support
    Temporary Staff Augmentation Services IT Consulting

    Progent's short-term IT staffing services allow businesses to respond to the need for network professionals without dealing with the costs and delays that come with identifying and hiring reliable technical help and without increasing your full-time workforce.

  • At Home Workforce Consulting nearby San Francisco - Integration Consultants Burlingame, CA San Francisco Bay Area, United States Offsite Workforce San Francisco Consultants - Integration Assistance
  • Microsoft MCDST Engineer Telecommuting Jobs San Francisco
  • At Home Workforce San Francisco Consulting Experts - Conferencing Systems Consulting Experts San Francisco California, U.S.A. Work from Home Employees Consulting Experts nearby San Francisco - Conferencing Technology Guidance
  • At Home Workforce San Francisco Consulting and Support Services - Backup Solutions Consulting San Francisco Top Rated At Home Workforce Consulting Services near me in San Francisco - Backup Systems Consulting and Support Services SF
  • Award Winning Microsoft 365 Exchange Online and on-premises Exchange Specialist Microsoft 365 Deployment Readiness Technical Support

  • UC520 Remote Troubleshooting
    Immediate CCIE Expert Certified IP-PBX Configuration

    Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

  • Azure and SCDPM integration Consulting Services Microsoft Azure Active Directory Developer Firms
  • Bay Area Onsite Technical Support SF Small Office IT Consulting

  • Microsoft and Apple Mac Desktop Design Firm
    Microsoft and Mac Desktop Small Business IT Consulting Company

    Progent can deliver a broad array of cost-effective services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote assistance for individual computers or laptops or help your business to design and implement a company-wide rollout of new or revised OS software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement a company move or merger organized to cause minimal interruption to your business.

  • Bay Area Software Consulting Firm San Francisco Networking Consultancy
  • BlackBerry BPS Networking Help SF Bay Area 24-Hour BlackBerry Enterprise Server Technical Support Organization Burlingame, CA
  • Burlingame, CA San Francisco Locky Crypto-Ransomware Removal San Francisco 24-Hour Crypto Removal SF
  • CISSP Security Audit Services San Francisco, CA Network Security Auditing CISSP
  • Microsoft MCTS Consulting Part Time Job San Francisco
  • Cisco Architecture Small Business Network Consulting Firms Cisco Router Onsite Technical Support
  • Cisco Voice over IP Services Remote Technology Professional Cisco Configuration Assistant

  • Outsourcing Technology Microsoft Windows Server 2008 R2
    24-7 Microsoft SQL Server 2019 Consulting Team

    Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

  • Cisco and Microsoft Certified Expert South San Francisco Engineers Network Administration San Francisco
  • Comprehensive Event Management Remote Support Network Monitoring Technology Consulting Services
  • Computer Network Specialist Microsoft SQL Server San Francisco Top SQL Server 2019 Computer Companies San Francisco, USA
  • Consultant HP Lights-Out 100c Remote Management Card Largest Consulting Remote Management
  • Consulting Site Move Enterprise Windows 2003 Network Help

  • Consult Security Scan
    Network Security Scan Professionals

    Progent offers small organizations a pair of ultra-affordable network security evaluation packages that provide, at a set fee, remotely administered scans of your security profile which are evaluated by certified information security engineers who assess the results of the remote scan, present objective evaluations of your current security vulnerability, and offer recommendations for improvements. Progent has developed two complementary network security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-class evaluations of your IT network's exposure to assault.

  • Cybersecurity Organization Cybersecurity Penetration Testing Stealth Penetration Testing Technical Support
  • Microsoft MCSA Engineer Careers Burlingame, CA
  • Dynamics GP ODBC Consult Dynamics GP Customization Consultancy
  • Ekahau Predictive Wi-Fi Site Modeling Network Engineer Ekahau Wi-Fi Network Design Remote Support Services
  • Microsoft MCDST Engineer Full-Time Job San Francisco
  • Emergency Bay Area Small Business Computer Consultants Remote Pacifica Computer Consultancy Company

  • UNIX with Windows Technology Consulting Services
    Professional Windows and Solaris

    If your company is developing UNIX-based software in an environment that includes Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value know-how without the continual hassle of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an affordable solution for managing an IT network that provides high reliability, protection, and performance. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, remote and on-site service and repair, 24x7 monitoring services, and Helpdesk support.

  • Emergency Network Consultant Contractor Jobs Western Australia Microsoft MCP Engineer Telecommuter Jobs
  • Engineer 64-bit Computing 64-bit Server Online Support

  • Microsoft Virtual Server 2005 Consulting Services
    Professionals Microsoft Virtual Server Administration

    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by software first developed by Connectix, delivers the power needed to carry out hardware reduction, software migration, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in software programming and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your business to evaluate and deploy MS Virtual Server.

  • Gold Coast Tweed Microsoft MCSA Consultant Telecommute Jobs Microsoft MCP Support Part-Time Job Newcastle
  • Microsoft MCSA Consultant Subcontractor Job
  • Google Cloud Machine Learning Consulting Google GCP Cloud hybrid cloud solutions Consultants
  • Internal Security Scan Consultants Consulting Internal Network Security Scan
  • Largest Problem Escalation Through Teamwork Computer Companies Engineers Microsoft Consulting Best Practices
  • Microsoft 365 and Android Computer Consultant Outlook autodiscover Remote Troubleshooting
  • Microsoft Exchange Server Migration Technology Professional Consultant Services Microsoft Exchange Server Upgrade
  • Microsoft Expert Microsoft ISA Server Network Engineer After Hours Microsoft ISA 2000 Server Network Engineer

  • 24/7 Technology Professional Small Business Managed Services
    Ransomware Recovery Consultant Services

    Progent's ProSight portfolio of managed services are intended to offer businesses who have minimal in-house IT administration and support staffs with low-cost access to world-class management tools and technical experts. Benefits of the ProSight catalog of managed services include fixed network management costs, smart automation of routine administrative processes, continual adoption of the latest information technology, smooth migration from older systems to modern solutions, close alignment of information technology with business objectives, access to veteran IT consultants, and allowing management to focus on business issues instead of ever-changing computer technology.

  • Microsoft Lync Server Instant Messaging Online Support Lync Server 2013 and SharePoint Consulting Services
  • Microsoft MCITP Consultant Virtual Office Job San Francisco San Francisco Microsoft MCITP Consulting Contract Jobs
  • Microsoft and Cisco Certified San Francisco, CA Install 24/7/365 Network Design Consultant San Francisco-Brisbane
  • Modern Network Security Configuration On-site Support Hyper-V Security
  • Network Security Auditor Sun Solaris Solaris Firewall Audit
  • Offsite Workers Endpoint Security Online Support Engineer At Home Workers Endpoint Security

  • Microsoft Windows 10 Services
    Windows 10 Migration Technical Support Firms

    Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration technical help.

  • ProSight ECHO Managed Cloud Backup Services Consulting Services Support Outsourcing ProSight DPS ECHO Backup and Recovery Services

  • 24/7/365 Virtual Machine Manager IT Consultants
    Online Technical Support SCVMM 2012 XenServer

    Progent can assist businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you realize the highest possible business value.

  • ProSight VM Hosting Professionals Private Clouds for Small Businesses Consulting Services

  • Biggest Cryptography Forensics Services
    CISM Cybersecurity Companies

    For small and midsize businesses, network security and information assurance and compliance can be too complex to master but too risky to ignore. The largest biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks like there's no place to run. Progent has made it affordable for smaller companies to carry out vital security tasks successfully by offering the benefit of billed time to the nearest minute without any minimum billing for remote help. This means you can have the help of a seasoned computer expert to deliver just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security plan.

  • Professionals Cisco PIX to ASA upgrade Cisco ASA Firewall URL Filtering On-site Technical Support
  • Remote Workforce Expertise in San Francisco - Cloud Solutions Guidance San Francisco Offsite Workforce Cloud Integration Solutions Consulting Experts San Francisco
  • SF San Francisco Crypto-Ransomware Reporting San Francisco Ransomware Regulatory Reporting
  • Network Engineer Freelancing Jobs San Francisco, CA
  • SQL Server 2019 Cybersecurity Support Services Emergency Consultant Services SQL Server 2019 and Exchange
  • Job Openings Microsoft MCP Support San Francisco Bay Area
  • San Francisco Airport SFO Microsoft MCSA Consultant Freelancing Jobs Microsoft MCSA Consultant Virtual Office Job
  • San Francisco Airport SFO Support Team Microsoft Exchange 2016 Exchange Server 2010 Consulting Services Firm San Francisco California
  • San Francisco At Home Workforce VoIP Technology Consulting and Support Services Burlingame, CA At Home Workforce San Francisco Consulting and Support Services - IP Voice Solutions Consulting Experts
  • San Francisco Bay Area San Francisco Consulting Support for Network Support Firms Consulting Experts for IT Support Organizations in San Francisco - Seamless Short-Term Staff Expansion

  • Remote Employees Endpoint Security IT Services
    IT Consultants Offsite Employees Endpoint Security

    Progent can assist small and mid-size companies to configure endpoint security defense solutions and deliver cleanup services to support telecommuters.

  • San Francisco Bay Area San Francisco Dharma Ransomware Data-Recovery San Francisco Maze Ransomware Repair San Francisco
  • Microsoft MCP Consultant Job Opening San Francisco, CA
  • San Francisco Bay Area Troubleshooting Exchange 2010 Server Exchange Server 2010 Information Technology Outsourcing Firms San Francisco, USA

  • Microsoft 365 Publisher Integration Support Services
    Remote Troubleshooting Microsoft 365 Excel Integration

    Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.

  • Desktop Consultant Jobs
  • San Francisco Bay Area, United States Work from Home Employees San Francisco Consulting - Cybersecurity Solutions Consulting Experts San Francisco San Francisco At Home Workforce Security Systems Consulting Services
  • San Francisco California, USA San Francisco WannaCry Crypto-Ransomware Negotiation Consulting San Francisco Nephilim Crypto-Ransomware Settlement Negotiation Support San Francisco Airport SFO, United States
  • San Francisco Cisco System Repair Cisco Computer Network Consulting company San Francisco
  • San Francisco Crypto-Ransomware Nephilim Susceptibility Report San Francisco Bay Area San Francisco Ransomware Ryuk Vulnerability Audit Daly City, CA
  • San Francisco Microsoft Dynamics GP Customization Consultant San Francisco San Francisco Dynamics GP Training Help Burlingame, CA
  • San Francisco Nephilim Crypto-Ransomware Business-Recovery San Francisco Airport SFO San Francisco Sodinokibi Ransomware System-Restore San Francisco
  • Top Rated Computer Consultant Subcontractor Jobs San Francisco Airport SFO
  • San Francisco Technical Support Company Setup Consultancy Services Millbrae
  • San Francisco Telecommuters Help Desk Call Center Solutions Consulting Experts San Francisco Bay Area Open Now San Francisco Telecommuters Help Desk Augmentation Assistance San Francisco
  • San Francisco Top San Francisco Teleworkers Collaboration Systems Expertise San Francisco Telecommuters Collaboration Solutions Consulting and Support Services San Francisco, CA
  • San Francisco Windows Server 2012 R2 Migration Consulting Windows Server 2016 Small Business Network Consulting Company San Francisco, CA
  • San Francisco, America At Home Workforce San Francisco Consulting Services - Set up Expertise San Francisco, CA At Home Workers San Francisco Consulting and Support Services - Set up Consulting Services
  • Openings Microsoft Certified Support San Francisco Airport SFO
  • San Francisco, CA Ransomware Business Recovery Hermes Ransomware Hot Line San Francisco California
  • San Francisco-Marin Small Business Network Consultant Networking Services San Francisco
  • SentinelOne Endpoint Detection and Response Consulting Consultancy SentinelOne Endpoint Detection and Response
  • Desktop Consulting Freelancing Job San Francisco
  • Setup and Support PIX Firewall Upgrade Cisco PIX Firewall Technology Consulting Services

  • Microsoft Hyper-V 3.0 Troubleshooting
    Hyper-V 3.0 Shared Nothing Live Migration Remote Troubleshooting

    Progent's certified professionals can help you analyze the potential advantages of Hyper-V-powered server virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your line-of-business software, assess your network architecture for optimal operation with virtualization solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting help for enhancing the protection of your virtual servers, establish and test business continuity procedures that optimize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.

  • SharePoint Remote Consulting San Francisco Airport SFO SharePoint Server 2019 Online Help San Francisco, CA
  • Solaris Technology Professional Professionals Sun Solaris
  • SonicWall Firewall Security Organization SonicWall Ransomware Protection Cybersecurity Firms
  • Supplemental Network Support Staffing Help Expertise San Francisco Supplemetary IT Staffing for Network Service Organizations

  • Microsoft Certified Expert Exchange 2010 Specialists
    Specialists Exchange Server 2010

    Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging systems for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system offers protection, service continuity, easy access for remote and mobile users, time-saving administrative utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and MS Exchange 2K. Progent can also help small or mid-size companies to migrate to Exchange 2016 or Exchange 2013.

  • System Repair Progent Start-Up Businesses Solutions Provider Progent Start-Up Company
  • SyteLine Consultant CloudSuite 9.00 Specialists
  • Top Cisco Security Consulting Services San Francisco Cisco Software Consultants San Francisco Bay Area
  • Top Quality Consulting Companies Progent Management Team Progent Management Team Technology Consulting
  • Urgent SCOM Technical Support Datacenter Monitoring Technology Consulting
  • Urgent Ubiquiti WiFi Consultancy Ubiquiti switch Services

  • Telecommuter Solutions Configuration
    Helpdesk for Telecommuters Network Engineer

    Progent has two decades of background assisting small and medium-size businesses to plan, implement, tune, manage, and debug IT networks that incorporate at-home workers.

  • Microsoft MCTS Support Contractor Job
  • WiFi 6 Consultancy Microsoft and Cisco Authorized Expert WiFi 6/6E Engineer
  • Windows Server 2012 R2 Configuration Manager Online Support Microsoft Windows Server 2012 R2 Network Consultants
  • Work at Home Employees Assistance - San Francisco - Endpoint Management Systems Expertise Daly City, CA San Francisco At Home Workers Endpoint Management Solutions Expertise

  • © 2002-2024 Progent Corporation. All rights reserved.

    Position Title

    Desktop Support Specialist

    Job Code


    Work Location

    Home-based, virtual office environment.

    Required Expertise

    Required Areas of Expertise
    • Exchange-based Outlook email client
    • Microsoft operating systems and applications, PC desktop, notebook and peripheral setup, remote access for users
    • Setup and validate Virtual Private Network (VPN) configurations
    • Basic network administration, including user maintenance

    Primary Activities

    Main Responsibilities
    • Maintain, analyze and troubleshoot issues with all releases of Microsoft Windows-powered workstation and laptop systems and others as necessary.
    • Work with computer users in assisting to find and resolve app and operating system issues that impact user productivity
    • Deploy, configure and verify a range of software programs on user PCs
    • Operate on-premises to find and fix both urgent and persistent problems that affect the reliability, protection, speed, accessibility, and general capability of desktops, laptops, printers and other hardware
    • Install new end-user hardware and help with other deployments, upgrades, and swaps of workstations, notebooks and related hardware
    • Provide the timely analysis and repair of workstations and notebooks and related hardware
    • Stay up-to-date with an expert knowledge of PC and notebook computing applications and utilization of connectivity infrastructure including the Internet


    Minimum Work Experience Requirements
    • Three years background in desktop PC administration new software setup, computer and peripheral integration, troubleshooting and resolution)
    • Strong computer debugging and problem isolation skill, talent to implement temporary patches to resolve network issues and escalate support when necessary
    • In-depth experience delivering software help to small companies for all Microsoft Windows operating systems, Office Suite, and Microsoft Office 365 apps including Outlook, Word, and Excel
    • High-level speaking and written communication ability
    • Demonstrated dedication to facilitating uninterrupted operations
    • Operate without supervision and show distinct quality of ownership and drive