Progent is looking for Desktop Support Consultants to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by the latest Microsoft technologies. Also, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the client's end users.

Why Consultants Are Teaming with Progent
Progent is a progressive computer consulting and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer marketing, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the fastest growing and most successful Microsoft Partners in America. Our extensive support database and collaborative style of problem resolution has allowed Progent to retain a strong staff and a loyal international client base.

If you have a background giving Windows desktop technical support and live in the San Francisco area, joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on providing computer consulting and network support to small and mid-size businesses will give you the chance to operate closely with top executives and add measurably to the growth of dynamic companies. Also, Progent's virtual office network provides state-of-the-art tools for remote access and wireless communications to help you to implement fast solutions when you take on mission-critical tasks.

If you want to apply for this opening, you should send your qualifications to job-p016@progent.com. Be sure to include the job number of the position that you are asking about.

Return to the main Jobs page.



An index of content::

  • 24 Hour External Network Security Scan Engineers External Network Security Inventory Consulting Services

  • Internet Service Provider Selection Engineer
    ISP Selection Specialist

    Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet access solution matches your business needs. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.

  • Microsoft Consultant Telecommuter Job Burlingame, CA
  • 24 Hour Microsoft SQL Server 2008 Remote Troubleshooting SQL Server Integration Support
  • 24-7 Microsoft Small Business Server Technical Support Services Microsoft Windows SBS 2008 Consultant

  • Juniper Junos Network and Security Manager Security Auditor
    Juniper Junos Management Technical Support Services

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • 24-Hour Endpoint Virus Immunization Network Consultant Consulting Services ProSight Endpoint Security
  • After Hours Telecommuting Jobs Microsoft MCDST Consultant Burlingame, CA Microsoft Certified Engineer Telecommute Job San Francisco
  • Amazon AWS hybrid cloud integration Engineer Amazon EC2 endpoint Integration Companies
  • At Home Workforce San Francisco Consulting - Cloud Systems Assistance San Francisco California Remote Workers San Francisco Consulting and Support Services - Cloud Solutions Guidance Burlingame, CA
  • Microsoft MCDST Consultant Contractor Jobs San Francisco
  • Award Winning IT Outsourcing Example White Papers 24x7 Advantages of IT Outsourcing Whitepaper
  • Bay Area Network Installation After Hours Pacifica Security Consultant
  • Bay Area Small Business Computer Consultants 24-7 Bay Area Consulting Services Firm
  • Biggest macOS Technical Support Specialists Mac Online Technical Support Services
  • BlackBerry Enterprise Server Online Technical Support After Hours BlackBerry BES IT Consulting

  • Largest SCCM 2016 and SQL Server 2016 Professional
    System Center 2016 Configuration Manager Configuration

    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health reporting, enables secure self service, and offers a common point of control for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

  • Burlingame, CA BlackBerry Enterprise Server Software Consultants BlackBerry Wireless Small Business IT Outsourcing Group

  • Award Winning Progent's Management Outsourcing Technical Support
    Progent Management Team Technical Support Firms

    Progent's management team includes seasoned professionals with decades of experience providing computer consulting, technical support, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent stands out by having assembled a management team that can provide customers with the best service value available anywhere.

  • Telecommuting Jobs Microsoft MCSA Support San Francisco
  • Catalyst 2940 Switch Support and Setup Technology Consulting Catalyst 4500 Switch
  • Cisco Expert Bay Area Networking Consultant Bay Area Networking Consultancy

  • Microsoft Exchange Server 2010 Migration Consult
    After Hours Microsoft Exchange 2010 Migration Consultants

    Progent's Microsoft-certified consultants can provide low-cost remote and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new email environment, train your IT staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

  • Cisco Outsourcing Companies Burlingame, CA 24 Hour Cisco On Site service San Francisco Airport SFO
  • Computer Consulting Automated Server Monitoring Automated Server Monitoring Integration Support
  • Computer Consulting BDR and Business Continuity Solutions ProSight Data Backup and Restore Services Consultants
  • Computer Outsourcing Pacifica Urgent MCSE Expert Certified San Francisco Network Support Consultant
  • Consultancy ProSight Email Data Loss Protection Email Predictive Sender Profiling Engineers

  • Security Organizations Palo Alto Networks User-ID
    Palo Alto Networks PA-7000 Series Firewalls Security Tech Services

    Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security environment that spans your data center and cloud assets and protects any user at any location with any endpoint device.

  • Consulting Microsoft SQL Server Microsoft T-SQL Programming Firms
  • Desktop Help Desk Outsourcing Services Integration Services Call Desk Outsourcing Services Technology Consulting
  • Emergency Microsoft Experts Network Administration Office Web App Office 365 Remote Support Services
  • Engineer Internal Network Security Inventory Services Internal Security Inventory
  • Engineers Azure integration MCSE Expert Certified Consulting Services Azure Disaster Recovery
  • Exchange Server 2013 Tech Support For Small Business San Francisco Microsoft Exchange 2010 Design Consultant San Francisco Bay Area

  • Computer Companies Network Management
    Network Management Solution Providers

    Progent's Cisco-Certified network management engineers can assist you to run Cisco's network management utilities along with a variety of specialized third-party applications to create a comprehensive network management strategy to keep your network running reliably, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and allow you to add or repurpose network resources intelligently and affordably as your company evolves.

  • Firewall Security Tech Services San Francisco Daly City, CA Security Audit

  • Linux RedHat Phone-based Engineer
    Linux RedHat Phone-based Professionals

    Progent offers national remote help and consulting services for businesses that operate networks powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote technical support provides maximum leverage for your IT budget by protecting client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote support tools and experienced service specialists and engineers combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your location. In most of cases your network problems can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security professionals to assist you with the toughest network issues.

  • Google Cloud Docker Engineers Largest Google Cloud solutions Professionals
  • Hybrid Office 365 and Exchange Integration Services Hybrid Office 365 Exchange integration IT Consultants
  • IT Outsourcing Best Practices Article IT Outsourcing Advantages White Paper

  • Applications Consultant Axapta
    Microsoft Expert ERP Programming Firm

    Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to match your specific company requirements. Progentís Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, corporate-wide information sharing as well as integration with CRM products.

  • IT Services Windows Server 2016 Hybrid Solutions Specialist Windows Server 2016 Multi-domain clusters
  • Largest Cisco Network Installation Burlingame, CA Consultant Services Cisco

  • Microsoft Access software development Consulting
    Cisco Certified Experts Microsoft Access report formatting Programming

    Progent offers affordable remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access application development and database administration.

  • Lync Server 2013 Web Apps Server Consultant Services Lync Server 2013 security Engineers

  • 24x7x365 Dynamics GP App Development Contract Development
    Microsoft Dynamics GP Help and Support

    Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw information into useful insights into your company and customers.

  • MOM 2000 Case Study Case Studies MOM 2000
  • Microsoft Exchange Implementation Support SF 24-7 Exchange Server 2016 Setup Service San Francisco
  • Desktop Engineer Job Opening San Francisco California
  • Microsoft VoIP Consulting Specialist Office Communications Server 2007

  • Office 365 Exchange migration Technical Consultant
    Office 365 mail flow Technology Consulting Services

    Progent can help your business to understand the many subscription options offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.

  • Microsoft Windows 2003 IT Consulting Windows 2003 Network Consultants

  • SonicWall TZ400 Firewall Testing
    Security Tech Services SonicWall TZ350 Firewall

    Progent's SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.

  • Emergency Network Consultant Employment Burlingame, CA
  • Microsoft Windows 2008 R2 Online Help Top Quality Microsoft Windows 2008 R2 Configuration

  • CISSP Certified Cybersecurity Auditor Consultant Services
    CISSP Certified Security Auditor Professional

    Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any facet of IT security. Progent can help implement cost-effective cybersecurity systems that protect a small business from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.

  • Mid-size Office Computer Consultancy Company Midsized Company Small Business Network Consulting

  • Microsoft Office Migration
    Microsoft Windows Consultancy Firms

    Progentís IT outsourcing packages provide affordable network consulting for small organizations. Whether it involves planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting IT service expenses to grow in a more moderate and manageable fashion than is feasible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your critical business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • Network Architect Firms San Francisco San Francisco-Daly City Outsourcing Technical Support

  • Information Technology Consulting Exchange 2003 Server Upgrade
    After Hours Exchange Server 2003 Upgrade Consulting

    Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Exchange 2003 support, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

  • Network Design and Configuration San Francisco Microsoft, Cisco and Security Certified Experts Computer Consulting Firms San Francisco-Brisbane
  • Palo Alto Networks Zero Trust Consulting Services Urgent Palo Alto Networks PAN-OS IT Services

  • High Availability Data Centers Consultant
    24-7 Fault Tolerant Data Center Network Consultant

    Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the specific requirements of your business. Fault tolerant co-location sites are particularly attractive to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can show you how to reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of engineering and maintenance services.

  • ProSight Automatic Patch Management Setup and Support Information Technology Consulting Endpoint Monitoring and Reporting

  • Red Hat Linux Network Engineer
    Gentoo Linux Support Services

    Progent's Linux support services offer small and mid-size companies and software developers support for administering and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you an easy one-stop source to help you build and manage a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • ProSight Virtual Hosting Consultancy Private Cloud Solutions Professionals
  • Q and A about Telecommuting Cisco Consulting Open Positions Immediate FAQ about Cisco CCIE Job Opening
  • QTS Sacramento Internet Data Center Consultant Services QTS Colocation Center Consulting
  • Remote DPM Backup and Restore Service Consulting Microsoft DPM 2010 Backup Service Consultant Services

  • Network Consultant Threat Management Gateway
    Forefront TMG 2010 Information Technology Consulting

    Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a single-server solution for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft engineers can help your company to design and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

  • Remote Outsourcing Companies SQL Server 2019 San Francisco Bay Area Microsoft SQL 2008 System Recovery
  • Remote Workers Consulting and Support Services nearby San Francisco - Endpoint Management Tools Consulting Services San Francisco Bay Area Remote Workers San Francisco Expertise - Endpoint Management Solutions Assistance San Francisco
  • Remote Workforce Consulting Services near San Francisco - Voice/Video Conferencing Technology Consultants Top San Francisco Work at Home Employees Video Conferencing Solutions Consultants SF
  • SF Bay Area After Hours Microsoft Consultant Contract Jobs Career Opportunities Microsoft MCSA Engineer
  • SQL Engineer SQL Integration Companies

  • Citrix Stage Manager Consult
    Citrix Stage Manager Services

    Progent's Citrix experts can help you to assess the potential strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools in your Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, availability, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and simplifying administrative processes.

  • SSL certificate management Engineer client credential management Professionals
  • San Francisco Remote Workers Infrastructure Assistance Teleworkers Expertise near me in San Francisco - Integration Guidance San Francisco California
  • San Francisco San Francisco Crypto Repair Support Services 24 Hour San Francisco Locky Ransomware Detection and Remediation San Francisco Airport SFO

  • Windows Server 2012 R2 Multitenancy IT Consultant
    Windows Server 2012 R2 Remote Support

    Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, team, develop a corporate-wide security strategy, automate network management, help with creating applications, and build and validate a DR/BC plan.

  • Security Cybersecurity Company SF Bay Area Daly City, CA CISSP Security Audit Services

  • Consultant Services Azure hybrid cloud integration
    Azure migration Outsourced Programming

    Progent's consultants can help you with every stage of Azure cloud migration such as needs analysis, readiness assessment, solution architecture, pre-production testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewall appliances and VPN tunnels so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure services.

  • SharePoint Server 2010 Online Help San Francisco, CA Microsoft SharePoint Server 2013 Engineer SF Bay Area

  • Windows Server Essentials Live Migration Consult
    Windows Server Essentials Specialists

    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network environment. Progent offers full-service project management support so you can design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide ongoing consulting help, troubleshooting, and training.

  • Small Office Server Help Migration Firm Small Office
  • South San Francisco Outsourcing Companies San Francisco Information Technology Support
  • Sun Solaris IT Consultant Open Now Sun Solaris Computer Engineer
  • Help Desk Engineer Telecommuting Jobs Burlingame, CA
  • Support and Setup macOS and Windows integration Mac and Windows Active Directory IT Consultant
  • Technical Firms Small Business Top Quality Small Office Online Consulting

  • Windows Server 2016 Security and Compliance Help and Support
    Windows Server 2016 Hybrid Integration Support Services

    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

  • Time Machine and Outlook for Mac Network Consultant Mac Email client for Exchange Network Engineer
  • Top Quality At Home Workers Consulting Experts near San Francisco - VoIP Technology Consulting San Francisco Offsite Workforce Assistance nearby San Francisco - IP Voice Technology Consulting San Francisco Bay Area
  • Top Quality Cisco and Microsoft Certified Experts California Server Recovery Michigan Onsite Support
  • Top Windows Computer Network Consulting SF San Francisco Airport SFO Windows Server 2016 On-site Technical Support
  • VMware Site Recovery Manager Compliance Specialists VMware Cross vCenter NSX Consultants
  • Windows, UNIX, Solaris Network Consultant Microsoft Certified Partner Solaris with Windows Engineers
  • Wireless Security Scan Services Wireless Security Scan Engineers

  • © 2002-2020 Progent Corporation. All rights reserved.


    Job Title

    Desktop Support Specialist

    Job Number

    P016

    Work Location

    Home-based, virtual office infrastructure.

    Required Expertise

    Required Areas of Expertise
    • Exchange-based Outlook email client
    • Microsoft operating systems and applications, workstation, notebook and peripheral setup, offsite connectivity for users
    • Setup and validate Virtual Private Network (VPN) configurations
    • Basic network management, including user maintenance

    Primary Activities

    Main Responsibilities
    • Maintain, diagnose and troubleshoot issues with all releases of Windows-powered workstation and laptop computers and others as necessary.
    • Work directly with computer users in helping to identify and fix app and OS issues that hinder productivity
    • Deploy, configure and test a range of software programs on user PCs
    • Work on-site to find and fix both urgent and persistent issues that impact the reliability, security, performance, accessibility, and overall functionality of workstations, notebooks, imaging devices and other hardware
    • Deploy new end-user equipment and help with other installations, upgrades, and exchanges of desktops, notebooks and associated equipment
    • Assure the timely diagnosis and repair of desktops and notebooks and related hardware
    • Remain updated with an expert knowledge of desktop and laptop applications and use of WAN infrastructure including the Internet

    Experience

    Minimum Professional Experience Requirements
    • Three years experience in desktop PC admin new program setup, computer and peripheral deployment, trouble analysis and resolution)
    • Strong computer debugging and fault isolation skill, talent to install short-term patches to solve network problems and escalate support services when necessary
    • In-depth background delivering software assistance to small organizations for all Microsoft Windows operating systems, Microsoft Office Suite, and Office 365 programs including Outlook, Word, and Excel
    • High-level speaking and written communication skills
    • Demonstrated commitment to enabling continuous operations
    • Work without supervision and show distinct quality of responsibility and motivation