Progent is seeking proven Sr. Microsoft information technology consulting experts in San Jose, California to assist a variety of small and midsize businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include system architecture, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is a progressive computer support and information technology outsourcing company based in San Jose, CA}, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared technical database and team approach to problem resolution has allowed Progent to build up a strong staff and a satisfied international customer base.

If you currently have an MCSE certificate and reside in the San Jose area, teaming with Progent and working for Progent's clients will improve your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing IT expertise and technical support to small companies will be your opportunity to work personally with top executives and add significantly to the growth of exciting companies. Also, Progent's virtual office network offers state-of-the-art technology for remote access and mobile communications to enable you to implement quick solutions when you help with mission-critical tasks.

If you would like to apply for this position, please send your qualifications to Please include the job code of the opportunity that you are asking about.

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An index of content::

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  • MCSE Expert Certified Windows and UNIX Consult
    UNIX with Windows Integration Support

    If your company has a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISA and CISSP-certified consultants can help your whole organization in a wide array of security areas including security administration practices, security design and strategies, connection control products and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and international standards of knowledge that information security managers are required to master. These accreditations give executive management the confidence that consultants who have earned their CISA or CISSP qualification have demonstrated the experience and knowledge to offer world-class security management and engineering help.

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    Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.

  • ISA 2004 Server Remote Technical Support ISA 2000 Server Remote Support
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    Position Title

    Sr. Microsoft Computer Consultant

    Job Code


    Work Location

    Home-based, virtual office infrastructure

    Primary Responsibilities

    • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
    • Operate onsite and remotely to analyze and fix both urgent and ongoing issues associated with reliability, security, capacity, connectivity, and overall functionality
    • Deploy, setup and troubleshoot applications hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Maintain and administer Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet access
    • Design and implement upgrades to Microsoft desktop operating system, Windows Server, AD, and Exchange
    • Design and validate security policies such as onsite high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
    • Efficient system architecture and proactive health monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server management and network Infrastructure support (new software deployment, device provisioning, problem isolation and repair)
    • 5+ years consulting background
    • Ability to troubleshoot software application problems including desktop PC software compatibility problems, server issues, data service problems, and connectivity problems
    • Background in business productivity software assistance (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office environment, delivering consistent follow-through and utilizing online access and mobile communication tools
    • Operates independently and shows strong sense of ownership and drive
    • Possess a working understanding of network layers 1 through 7 and strong troubleshooting capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)