Progent is looking for experienced Senior Microsoft computer consultants in San Mateo, California to assist a variety of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include network architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network support and IT outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Effective models for customer marketing, support delivery, network infrastructure, and employee benefits have allowed Progent to be one of the fastest growing and most successful Microsoft Partners in the United States. Our shared technical information base and collaborative style of problem resolution has helped Progent to build up a talented staff and a satisfied worldwide customer base.

If you hold an MCSE credential and reside in the San Mateo area, joining Progent and working for Progent's clients will expand your technical abilities through cooperation with Progent's staff of collaborative, high-output engineers. Progent's focus on providing computer consulting and network help to small companies will give you the chance to operate closely with decision makers and add significantly to the growth of dynamic businesses. In addition, Progent's virtual office network offers advanced tools for remote support and mobile connectivity to help you to deliver quick solutions when you take on mission-critical tasks.

If you wish to be considered for this opening, you should e-mail your resume to job-p014@progent.com. Please include the job code of the position that you are applying for.

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    Position Title

    Senior Microsoft Information Technology Consulting Expert

    Job Code

    P014

    Work Location

    Home-based, virtual office infrastructure

    Essential Responsibilities

    Activities
    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and online to analyze and fix urgent and lingering issues associated with reliability, security, capacity, accessibility, and general productivity
    • Deploy, configure and debug apps hosted on Microsoft Windows Servers
    • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
    • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, phone communications, and Internet access
    • Plan and carry out upgrades to MS desktop operating system, Windows Server, AD, and Exchange
    • Design and validate protection policies such as onsite high availability, fault tolerance, backups and AV plus offsite or cloud-centric disaster recovery
    • Robust system architecture and proactive health monitoring

    Qualifications/
    Schooling

    Minimum Work Experience Requirements
    • 10+ years’ experience in desktop, server management and network Infrastructure support (new software deployment, machine provisioning, problem isolation and resolution)
    • 5+ years consulting background
    • Ability to troubleshoot software application issues including desktop PC program compatibility problems, server problems, data service issues, and connectivity problems
    • Experience in business software support (Microsoft product family)
    • Demonstrated ability to operate effectively in a virtual office environment, providing reliable follow-up and utilizing remote access and wireless connectivity technology
    • Works independently and demonstrates strong sense of ownership and initiative
    • Has a reasonable understanding of networking layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)