Progent is seeking experienced Sr. Microsoft computer consulting experts in San Mateo, California to help a range of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network consulting and information technology outsourcing firm headquartered in San Jose, CA}, in the heart of Silicon Valley. Unique models for client marketing, service delivery, network environment, and employee benefits have enabled Progent to be among the most rapidly growing and most successful Microsoft Partners in America. Our extensive support information base and team approach to problem resolution has helped Progent to retain a talented staff and a satisfied international client base.

If you have earned an MCSE credential and reside in the San Mateo area, joining Progent and supporting Progent's customers will improve your skills through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on offering computer expertise and technical help to small and mid-size companies will give you the chance to operate personally with decision makers and add significantly to the growth of dynamic companies. Also, Progent's virtual office network provides advanced technology for remote support and wireless communications to enable you to deliver fast solutions when you help with business-critical problems.

If you wish to be considered for this position, please send your resume to Be sure to include the job number of the opening that you are applying for.

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    Position Title

    Senior Microsoft Computer Consulting Expert

    Job Number


    Work Location

    Work from home, virtual office infrastructure

    Primary Responsibilities

    • Maintain and repair Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and remotely to analyze and fix urgent and ongoing issues related to reliability, security, performance, connectivity, and general productivity
    • Deploy, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Deploy, configure Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
    • Support and manage Microsoft Outlook client with back office Exchange Server, MS Office suite, phone communications, and Internet access
    • Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Exchange Server
    • Design and validate security policies such as on-premises high availability, fault tolerance, backup/restore and AV plus remote or cloud-based disaster recovery
    • Robust system architecture and proactive health monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí experience in desktop, server administration and IT Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
    • 5+ years consulting background
    • Ability to debug software application problems such as desktop PC program compatibility issues, server problems, data service problems, and access problems
    • Background in business productivity application support (Microsoft products)
    • Demonstrated ability to operate effectively in a virtual office environment, delivering reliable follow-up and taking advantage remote access and mobile connectivity technology
    • Operates independently and demonstrates high level of responsibility and drive
    • Possess a reasonable understanding of network layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)