Progent is looking for experienced Sr. Microsoft information technology consultants in San Mateo, California to assist a range of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become one of the fastest growing and most successful Microsoft Partners in the U.S. Our extensive technical information base and team approach to problem solving has helped Progent to retain a strong staff and a satisfied international client base.

If you have earned an MCSE certificate and reside in the San Mateo area, joining Progent and working for Progent's customers will expand your skills through interaction with Progent's staff of collaborative, high-output engineers. Progent's concentration on offering computer consulting and network help to small businesses will be your opportunity to operate personally with top executives and contribute measurably to the success of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote support and mobile communications to enable you to deliver quick solutions when you take on mission-critical tasks.

If you would like to be considered for this job, you should send your resume to Please specify the job number of the position that interests you.

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    Position Title

    Senior Microsoft Information Technology Consulting Expert

    Job Code


    Work Location

    Work from home, virtual office environment

    Main Activities

    • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
    • Operate on premises and remotely to analyze and fix urgent and ongoing issues associated with availability, security, performance, connectivity, and overall productivity
    • Deploy, configure and troubleshoot applications hosted on Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Maintain and administer MS Outlook client with back office Exchange, Microsoft Office and Office 365, phone communications, and Internet access
    • Design and implement updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange Server
    • Develop and validate protection policies including onsite high availability, resilience, backups and anti-virus plus remote or cloud-centric disaster recovery
    • Robust system architecture and proactive health monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ yearsí experience in desktop, server management and network Infrastructure support (new software deployment, device setup, problem identification and repair)
    • 5+ years consulting experience
    • Ability to debug application issues such as workstation program compatibility issues, server issues, data service issues, and connectivity problems
    • Experience in business software assistance (Microsoft product family)
    • Proven ability to operate effectively in a virtual office environment, delivering reliable follow-up and using online access and wireless connectivity technology
    • Operates without supervision and shows high level of ownership and initiative
    • Possess a working knowledge of networking layers 1 through 7 and strong debugging capabilities in L1-L4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)