Progent is looking for experienced Senior Microsoft information technology consultants in San Mateo, California to help a variety of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Teaming with Progent
Progent is an innovative network support and IT outsourcing firm headquartered in San Jose, CA}, in the center of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in America. Our extensive technical database and collaborative approach to problem solving has allowed Progent to retain a talented staff and a satisfied international customer base.

If you currently have an MCSE accreditation and reside in the San Mateo area, joining Progent and working for Progent's customers will expand your skills through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing computer expertise and network help to small and mid-size companies will be your chance to work personally with top executives and add significantly to the growth of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art tools for remote support and wireless communications to help you to deliver fast solutions when you take on business-critical tasks.

If you would like to be considered for this position, you should e-mail your resume to Please specify the job number of the position that you are considering.

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Position Title

Senior Microsoft Computer Consulting Expert

Job Code


Work Location

Home-based, virtual office infrastructure

Primary Responsibilities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and remotely to analyze and fix urgent and lingering issues related to availability, security, performance, accessibility, and general functionality
  • Deploy, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Support and manage Microsoft Outlook client with back office Exchange, Microsoft Office suite, phone communications, and Internet access
  • Design and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Exchange Server
  • Design and validate protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient network architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software installation, device provisioning, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to debug application problems such as desktop PC program compatibility problems, server problems, data service issues, and connectivity issues
  • Experience in business productivity software support (Microsoft product family)
  • Demonstrated ability to work effectively in a virtual office environment, providing consistent follow-up and utilizing remote access and wireless communication tools
  • Works without supervision and shows high level of responsibility and drive
  • Has a working knowledge of networking layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)