Progent is looking for proven Sr. Microsoft computer consultants in San Rafael, California to assist a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of expertise include network infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring

Advantages of Teaming with Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network environment, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in America. Our extensive technical information base and collaborative approach to problem solving has helped Progent to retain a talented staff and a loyal international customer base.

If you have earned a Microsoft MCSE certificate and reside in the San Rafael area, joining Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering computer expertise and technical help to small and mid-size companies will be your chance to work closely with top executives and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office network provides advanced technology for remote access and wireless communications to help you to deliver fast solutions when you help with mission-critical problems.

If you want to be considered for this opening, please e-mail your resume to Be sure to include the job number of the position that interests you.

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    Position Title

    Sr. Microsoft IT Consulting Expert

    Job Code


    Work Location

    Work from home, virtual office environment

    Primary Responsibilities

    • Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
    • Operate onsite and online to identify and fix both urgent and ongoing issues related to reliability, protection, performance, connectivity, and general functionality
    • Deploy, configure and troubleshoot apps on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
    • Maintain and manage MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet connectivity
    • Plan and carry out updates to Microsoft desktop OS, Windows Server, Active Directory, and Exchange Server
    • Develop and validate protection policies such as on-premises high availability, resilience, backups and anti-virus plus offsite or cloud-based disaster recovery
    • Efficient system design and proactive health monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ years' background in PC, server management and network Infrastructure support (new software installation, device setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to troubleshoot software application issues such as workstation program compatibility problems, server issues, data service issues, and access problems
    • Experience in business application support (Microsoft product family)
    • Demonstrated ability to work effectively in a virtual office setting, delivering reliable follow-through and using online access and wireless connectivity technology
    • Operates independently and shows strong sense of ownership and drive
    • Has a reasonable knowledge of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Required
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)