Progent is looking for proven Sr. Microsoft information technology consulting experts in San Rafael, California to assist a variety of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring
Benefits of Joining Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for client acquisition, support delivery, virtual office environment, and employee benefits have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in the U.S. Our extensive support information base and collaborative approach to problem solving has helped Progent to build up a strong staff and a satisfied worldwide customer base.
If you have earned an MCSE credential and live in the San Rafael area, teaming with Progent and supporting Progent's clients will expand your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity consultants. Progent's concentration on offering computer expertise and technical support to small and mid-size businesses will give you the opportunity to work personally with top executives and add significantly to the growth of dynamic businesses. Also, Progent's virtual office network offers advanced technology for remote support and wireless communications to help you to implement fast solutions when you help with business-critical tasks.
Senior Microsoft Information Technology Consulting Expert
Home-based, virtual office infrastructure
- Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
- Operate onsite and online to analyze and resolve both urgent and lingering problems associated with reliability, security, performance, connectivity, and general functionality
- Install, setup and troubleshoot apps on Microsoft Windows Servers
- Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
- Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
- Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud designs
- Support and manage MS Outlook client with back office Exchange Server, MS Office and Office 365, phone communications, and Internet access
- Design and implement upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
- Design and validate protection policies including on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-centric disaster recovery
- Robust system architecture and 24x7 health monitoring and alerting
Minimum Work Experience Requirements
- 10+ yearsí experience in PC, server management and network Infrastructure support (new software installation, machine provisioning, problem isolation and resolution)
- 5+ years consulting background
- Ability to troubleshoot software application issues such as workstation software compatibility problems, server issues, data service issues, and connectivity issues
- Background in business productivity software support (Microsoft products)
- Proven ability to operate efficiently in a virtual office environment, providing consistent follow-through and utilizing online access and mobile communication technology
- Works independently and shows strong sense of responsibility and initiative
- Has a working understanding of networking layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you would like to pursue this position, please e-mail your resume to firstname.lastname@example.org. Be sure to include the job number of the position that you are considering.
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24x7x365 Cisco Firepower URL Filtering Remote Technical Support
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Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
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Progentís Cisco-Certified network experts provide professional PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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Progent's Juniper-certified NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
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In performing IT tasks for enterprise customers, Progent uses a phased approach driven by specified milestones in order to meet financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All facets are recorded to provide a detailed summary of technical services performed and to assist in ongoing network support.
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Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your specific business requirements. Progentís Microsoft-certified consultants offer expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration services for safe, company-wide resource sharing plus interfacing with CRM programs.
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Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
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Windows Server 2019 integration On-site Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
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Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry background, at the forefront of network service, performing a wide variety of IT tasks for an extensive mix of customers. Every Progent support professional shares a refined set of individual best practices which are incorporated into company-wide best practices training that Progent instills in its support team. This means that you get not just expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to resolve actual network problems rapidly.
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SQL Server 2019 Computer Consultants
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to experts in system planning and integration, software development, SQL Server management, and network security.
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Cisco Certified CCIE Network Architect
Progent can help your organization to utilize Cisco's networking technology to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
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iPhone Security Integration
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.
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Exchange Server 2003 Upgrade Troubleshooting
Exchange 2003 Network Consultant
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
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Collocation Remote Support Services
Progentís colocation center IT services are designed for companies with equipment located at IDCs or data center collocation hosting facilities and in need of on-demand in-person service at the collocation site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and colocation support services including network topology analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications networking, design and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage clustering configurations.
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To deliver economical IT services for small companies, Progent offers comprehensive computer outsourcing packages that offer small companies fast access to technical expertise without forcing you to recruit, train, and maintain an expensive in-house computer support staff. Progentís IT outsourcing services offer you an affordable way for creating a secure and robust system for your favorite Microsoft Windows business productivity products such as Office XP and Microsoft Office 2003.
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Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, at the front lines of IT support, performing a wide variety of technical projects for an extensive mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support staff. This means that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to resolve actual network problems efficiently.
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Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally limit collaboration between Mac and Windows users.
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Exchange 2003 Server Upgrade Remote Support Services
Progent's Microsoft Certified engineers can provide world-class support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange rollouts or updates and can provide onsite personnel to assist enterprises with deployments of Exchange Server in the or any area covered by Progent's engineers.
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Exchange 2013 Migration Computer Consulting
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Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange Server 2013.
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Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
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Progent has been delivering SharePoint support since the first product was published over a decade ago, and Progent has the breadth and depth of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in individual jobs related to your SharePoint 2013 migration.
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Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum availability for key workloads by providing unified, mixed-platform tracking of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's consulting team offers world-class remote and onsite support to help organizations of any size to plan, integrate, tune, update and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive family of hardware and software aimed at preventing data theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, permissions, and tracking from a graphical Web interface.
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For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that maximizes the business value of your IT system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution effectively.
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Progent can help your business to design and execute a smooth transition from a UNIX-powered IT environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your data and reduce productivity discontinuity by designing an effective migration strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, transition planning and testing, Exchange migration services, data and application migration, and processor and mass storage migration and economization.
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Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
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