Progent is looking for proven Sr. Microsoft information technology consultants in Santa Cruz, California to assist a variety of small businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Advantages of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing company headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for customer marketing, support delivery, virtual office environment, and employee compensation have allowed Progent to be among the fastest growing and most successful Microsoft Partners in America. Our shared technical database and collaborative approach to problem solving has allowed Progent to retain a talented staff and a loyal international customer base.

If you hold an MCSE credential and reside in the Santa Cruz area, teaming with Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's team of collaborative, high-output engineers. Progent's concentration on offering IT expertise and network support to small and mid-size businesses will give you the chance to work closely with top executives and add significantly to the growth of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art technology for remote support and mobile communications to help you to implement quick solutions when you help with business-critical problems.

If you want to look further into this opening, please e-mail your resume to Be sure to include the job number of the opening that you are applying for.

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An index of content::

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    Support Outsourcing SharePoint

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    Position Title

    Sr. Microsoft Computer Consultant

    Job Code


    Work Location

    Work from home, virtual office infrastructure

    Main Responsibilities

    • Maintain and repair Windows Server 2016, 2012, 2008-powered networks
    • Operate onsite and remotely to analyze and resolve both urgent and ongoing issues associated with reliability, protection, performance, accessibility, and general productivity
    • Deploy, setup and debug apps on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
    • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office and Office 365, telephony, and Internet connectivity
    • Plan and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
    • Develop and validate security policies including on-premises high availability, resilience, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
    • Robust system architecture and proactive server monitoring


    Minimum Work Experience Requirements
    • 10+ years’ background in PC, server management and IT Infrastructure support (new software deployment, device setup, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot application issues such as workstation software compatibility problems, server problems, data service issues, and access problems
    • Background in business productivity software support (Microsoft product family)
    • Demonstrated ability to work efficiently in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile connectivity tools
    • Operates without supervision and shows high level of ownership and drive
    • Has a working understanding of networking layers L1-L7 and strong troubleshooting skills in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)