Progent is seeking experienced Sr. Microsoft computer consulting experts in Santa Cruz, California to help a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring

Benefits of Working with Progent
Progent is an innovative computer consulting and information technology outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive technical database and collaborative approach to problem solving has helped Progent to build up a talented staff and a loyal international customer base.

If you currently have an MCSE certificate and reside in the Santa Cruz area, joining Progent and working for Progent's customers will improve your skills through interaction with Progent's staff of mutually supportive, high-output engineers. Progent's focus on providing IT expertise and technical support to small businesses will be your chance to work personally with top executives and contribute measurably to the growth of exciting companies. In addition, Progent's virtual office network provides state-of-the-art technology for remote support and wireless connectivity to help you to deliver quick solutions when you take on business-critical tasks.

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Select a Topic:

Job Title

Sr. Microsoft Computer Consultant

Job Number


Work Location

Work from home, virtual office environment

Primary Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Operate onsite and remotely to identify and resolve both urgent and lingering issues related to reliability, security, capacity, accessibility, and general productivity
  • Deploy, configure and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Maintain and administer Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and implement upgrades to MS desktop OS, Windows Server, AD, and Exchange Server
  • Develop and test security policies including onsite high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
  • Efficient system architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot application issues such as workstation program compatibility problems, server issues, data service problems, and access problems
  • Experience in business application assistance (Microsoft product family)
  • Proven ability to work effectively in a virtual office environment, providing reliable follow-through and utilizing online access and wireless connectivity technology
  • Operates without supervision and shows high level of ownership and drive
  • Has a reasonable knowledge of networking layers 1 through 7 and excellent troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)