Progent is seeking experienced Sr. Microsoft information technology consulting experts in Santa Cruz, California to assist a variety of small and midsize organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA}, in the middle of Silicon Valley. Unique models for client marketing, support delivery, virtual office environment, and employee benefits have enabled Progent to be one of the fastest growing and most respected Microsoft Partners in the United States. Our extensive support information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a loyal international client base.

If you currently have a Microsoft MCSE credential and live in the Santa Cruz area, joining Progent and supporting Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on providing IT consulting and network help to small and mid-size businesses will be your opportunity to operate closely with decision makers and add significantly to the success of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced technology for remote access and mobile connectivity to help you to implement quick solutions when you help with mission-critical tasks.

If you would like to be considered for this job, you should send your resume to Please specify the job number of the opening that you are considering.

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    Position Title

    Sr. Microsoft Computer Consultant

    Job Code



    Home-based, virtual office infrastructure

    Main Responsibilities

    • Maintain and repair Windows Server 2016, 2012, 2008-powered IT environments
    • Work on premises and remotely to analyze and resolve urgent and lingering issues associated with availability, protection, capacity, connectivity, and general functionality
    • Deploy, setup and debug apps on Microsoft Windows Servers
    • Install, setup Windows 10, Windows 8, Windows 7
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
    • Support and administer Microsoft Outlook client with back office Exchange Server, MS Office suite, telephony, and Internet connectivity
    • Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
    • Design and test security policies including onsite high availability, resilience, backups and anti-virus as well as remote or cloud-based disaster recovery
    • Robust network architecture and 24x7 server monitoring


    Minimum Work Experience Requirements
    • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software deployment, machine provisioning, problem isolation and resolution)
    • 5+ years consulting experience
    • Ability to troubleshoot application issues including desktop PC software compatibility problems, server problems, data service issues, and connectivity issues
    • Background in business software support (Microsoft product family)
    • Demonstrated ability to work efficiently in a virtual office setting, delivering reliable follow-up and taking advantage remote access and wireless connectivity technology
    • Works without supervision and shows strong sense of responsibility and initiative
    • Has a working understanding of network layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)