Progent is looking for proven Sr. Microsoft information technology consulting experts in Santa Cruz, California to help a variety of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of expertise include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is a progressive computer support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for customer acquisition, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Partners in America. Our shared support information base and collaborative style of problem solving has allowed Progent to retain a strong staff and a loyal international customer base.

If you have been awarded an MCSE credential and live in the Santa Cruz area, joining Progent and supporting Progent's clients will expand your technical abilities through cooperation with Progent's team of collaborative, high-output engineers. Progent's focus on providing IT expertise and network support to small and mid-size companies will give you the opportunity to operate personally with top executives and contribute measurably to the success of exciting companies. In addition, Progent's virtual office network provides advanced technology for remote access and wireless communications to enable you to deliver fast solutions when you take on business-critical tasks.

If you wish to be considered for this job, you should send your qualifications to Be sure to include the job code of the opportunity that you are considering.

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    Job Title

    Sr. Microsoft IT Consulting Expert

    Job Number


    Work Location

    Home-based, virtual office infrastructure

    Main Activities

    • Support and troubleshoot Windows Server 2016, 2012, 2008-based networks
    • Operate on premises and remotely to identify and fix both urgent and lingering issues related to reliability, security, capacity, accessibility, and general functionality
    • Deploy, setup and troubleshoot apps hosted on Microsoft Windows Servers
    • Deploy, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
    • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
    • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
    • Support and administer MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet access
    • Design and implement upgrades to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
    • Design and validate security policies including on-premises high availability, resilience, backups and anti-virus as well as remote or cloud-centric disaster recovery
    • Robust network architecture and 24x7 server monitoring and alerting


    Minimum Work Experience Requirements
    • 10+ years' experience in PC, server management and network Infrastructure support (new software installation, device setup, problem isolation and repair)
    • 5+ years consulting experience
    • Ability to debug application problems including workstation software compatibility problems, server problems, data service issues, and connectivity issues
    • Experience in business application support (Microsoft product family)
    • Demonstrated ability to work effectively in a virtual office setting, providing reliable follow-through and taking advantage remote access and wireless connectivity technology
    • Operates without supervision and shows strong sense of responsibility and initiative
    • Possess a working understanding of networking layers L1-L7 and excellent troubleshooting capabilities in L1-L4
    Credentials Needed
    Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)