Progent is seeking experienced Sr. Microsoft information technology consulting experts in Santa Cruz, California to assist a variety of small organizations to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Unique models for client marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most respected Microsoft Partners in America. Our extensive technical information base and team style of problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide client base.

If you currently have an MCSE credential and reside in the Santa Cruz area, teaming with Progent and supporting Progent's clients will expand your skills through interaction with Progent's staff of mutually supportive, high-output engineers. Progent's concentration on providing IT consulting and technical help to small and mid-size companies will give you the opportunity to operate closely with top executives and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced tools for remote access and wireless connectivity to enable you to deliver fast solutions when you help with mission-critical problems.

If you would like to look further into this job, please send your qualifications to Be sure to specify the job code of the opening that you are considering.

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Select a Topic:

Position Title

Senior Microsoft IT Consulting Expert

Job Code



Home-based, virtual office infrastructure

Main Responsibilities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Operate onsite and online to analyze and fix urgent and ongoing issues associated with reliability, security, performance, connectivity, and overall functionality
  • Deploy, configure and debug apps on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Maintain and manage MS Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Design and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
  • Develop and validate security policies such as onsite high availability, resilience, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Robust system design and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC software compatibility problems, server problems, data service issues, and connectivity issues
  • Experience in business productivity application support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office setting, delivering consistent follow-up and using online access and wireless communication tools
  • Works without supervision and demonstrates strong sense of ownership and initiative
  • Has a working understanding of networking layers 1 through 7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)