Microsoft Certified Systems Engineer (MCSE) and/or MCITP:EA Consultant Santa Rosa, California
Progent is looking for proven Senior Microsoft information technology consultants in Santa Rosa, California to help a range of small organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include network infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring
Advantages of Joining Progent
Progent is a progressive computer support and information technology outsourcing firm headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, service delivery, network environment, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Partners in America. Our shared support information base and collaborative style of problem resolution has helped Progent to retain a strong staff and a satisfied international client base.
If you have earned a Microsoft Certified Systems Engineer (MCSE) credential and live in the Santa Rosa area, teaming with Progent and working for Progent's clients will improve your technical abilities through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing IT consulting and network support to small and mid-size companies will give you the opportunity to work personally with top executives and contribute measurably to the success of dynamic companies. Also, Progent's virtual office infrastructure offers state-of-the-art technology for remote support and mobile communications to help you to implement fast solutions when you help with mission-critical tasks.
Sr. Microsoft Computer Consultant
Work from home, virtual office environment
Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
Work on premises and remotely to analyze and resolve both urgent and lingering problems related to availability, protection, capacity, accessibility, and general functionality
Deploy, setup and debug applications on Windows Servers
Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
Design information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office and Office 365, telephony, and Internet connectivity
Design and implement updates to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
Design and test protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
Efficient system architecture and proactive health monitoring and alerting
Minimum Work Experience Requirements
10+ years’ background in desktop, server management and network Infrastructure support (new software installation, device provisioning, problem identification and resolution)
5+ years consulting experience
Ability to debug software application problems including workstation software compatibility problems, server problems, data service issues, and connectivity problems
Background in business productivity software support (Microsoft products)
Demonstrated ability to work efficiently in a virtual office setting, providing consistent follow-through and using remote access and mobile connectivity tools
Operates independently and shows high level of responsibility and initiative
Possess a reasonable understanding of network layers 1 through 7 and excellent debugging capabilities in L1-L4
Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you wish to pursue this job, please e-mail your resume to email@example.com. Be sure to specify the job code of the position that interests you.
Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and software developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
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Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business processes so they align more closely with your business goals. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the center of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to assist businesses of all sizes to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified CM support and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange and Skype for Business.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running on multiple sites with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist your organization to determine the value of UniFi products for your business and assist you to design, install, administer, and maintain your UniFi ecosystem.
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on leading practices.
Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to design and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
After Hours Microsoft Consulting Part Time Job Santa Rosa, CA
Even if your company has a small network support staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the most recent system management software for proactive monitoring and alerts, and economical support packages such as a help desk service to keep your mission-critical business applications and hardware operating.
Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the potential business benefits of migrating to Essentials and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide full-service project management support so you can plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting help, troubleshooting, and training.
Cisco offers an extensive product line of routers that includes appliances built to provide the protection, performance, and availability required by customers ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Progent's pricing model is to bill for online support and on-site visits per minute. Consequently, you are billed only for received services. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and requires no monthly commitment for services provided during normal working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids large invoices for quick solutions so you won't be forced to permit less critical problems to stay unaddressed.
If your business network combines Linux technology technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for easy management, seamless information exchange, high availability, superior throughput, and tight security. Progent's Linux and Microsoft Windows coexistence support offerings feature network infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and repair, in-person technical support, and Contact Center support.
Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that combine on-premises resources as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud migration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Remote server management cards offer network administrators full control of a server without the need for a personal visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient remote technical support. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent has been delivering SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the scope of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid configuration is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.
The Help Desk service delivery model used by Progent's Technical Response Center offers small and midsize organizations an affordable alternative to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering groups, optional round-the-clock availability of emergency assistance, fast escalation to world-class experts for handling even the most intractable problems, service consistency and dependability, quick follow-up overseen by veteran support managers, a selection of convenient mechanisms for requesting support tasks, plus excellent process transparency made possible by ticket updates and accessible via a web-based portal.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and major enterprises.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing network resources distributed over multiple physical sites and various clouds.
If your company network mixes Solaris platforms with Microsoft Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high availability, superior throughput, and strong security. Progent's Solaris and MS Windows coexistence support offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote network support and repair, in-person technical support, and Contact Center support.
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Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or moving to iCloud services. For computer environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your company's business goals.
Progent's Mac consultants can promote the creative aspect of Mac environments by offering consulting services and training in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent can provide online and onsite expertise to assist your organization with any aspect of business intelligence reporting from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's BI consultants can help you to support your existing BI system, help you to upgrade reports from a discontinued reporting product to a current one, and provide custom online mentoring tailored to your specific needs. Progent’s business reporting professionals can provide expertise in all popular business analytics reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also help you design and implement a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical help, administration, education, and security consulting.
Lync 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Progent can assist your business to plan and execute an efficient migration from a UNIX-powered information system to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your data and minimize productivity disruption by developing an effective migration strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, migration planning and testing, Microsoft Exchange migration services, data and application software porting, and server and media migration and consolidation.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
For mid-size businesses looking for IT consulting services, Progent offers an array of options such as local help, remote support, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staff augmentation, business relocation support, application programming, and professional consulting. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides professional on-premises support for solving technical issues quickly and economically.