Progent is seeking proven Senior Microsoft information technology consultants in Santa Rosa, California to assist a range of small and midsize businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important areas of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring
Advantages of Joining Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, CA}, in the middle of Silicon Valley. Effective models for client acquisition, support delivery, network environment, and employee benefits have allowed Progent to be one of the most rapidly growing and most successful Microsoft Partners in the United States. Our shared support database and collaborative style of problem solving has allowed Progent to retain a talented staff and a loyal worldwide customer base.
If you have earned a Microsoft Certified Systems Engineer (MCSE) credential and live in the Santa Rosa area, teaming with Progent and supporting Progent's customers will improve your skills through interaction with Progent's team of collaborative, high-output consultants. Progent's concentration on offering IT consulting and network support to small and mid-size companies will give you the chance to operate closely with decision makers and contribute measurably to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and mobile communications to enable you to deliver fast solutions when you help with business-critical tasks.
Senior Microsoft Information Technology Consultant
Home-based, virtual office environment
- Support and repair Windows Server 2016, 2012, 2008-based networks
- Work onsite and online to identify and resolve both urgent and ongoing problems associated with availability, security, capacity, connectivity, and overall productivity
- Install, configure and troubleshoot applications on Windows Servers
- Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
- Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
- Design information technology topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
- Support and administer Microsoft Outlook client with back office Exchange Server, MS Office and Office 365, phone communications, and Internet connectivity
- Plan and implement updates to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
- Develop and test security policies including onsite high availability, fault tolerance, backups and AV as well as remote or cloud-based disaster recovery
- Robust system architecture and 24x7 health monitoring and alerting
Minimum Work Experience Requirements
- 10+ yearsí background in desktop, server management and IT Infrastructure support (new software installation, machine setup, problem identification and repair)
- 5+ years consulting experience
- Ability to troubleshoot application issues such as desktop PC software compatibility problems, server problems, data service issues, and access problems
- Experience in business productivity application support (Microsoft product family)
- Demonstrated ability to work effectively in a virtual office environment, providing reliable follow-through and utilizing remote access and mobile connectivity technology
- Operates independently and shows strong sense of responsibility and initiative
- Possess a working knowledge of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)
If you wish to be considered for this position, please send your resume to firstname.lastname@example.org. Please specify the job number of the opening that you are asking about.
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Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common location for your employees or customers to connect to, organize, distribute and interact with relevant information, files, and applications and to communicate with other people. It enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join employees, customers, teams and projects with the data theyíve created in a manner that makes data convenient to find, retrieve and apply.
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Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
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Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
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Microsoft Office 2000 Problem Resolution
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Progentís IT outsourcing services provide economical computer consulting for small businesses. Whether it includes designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building an on-line business application, outsourcing your IT technical services can contain expenses and minimize uncertainties, allowing IT service budgets to increase in a more linear and manageable manner than is possible by building up a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network foundation for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
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Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall utilities and hardware based on Check Point's technology to provide an economical and efficient security defense for your business network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a single stop for continuing network support, administration, training, and design services.
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The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
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Progent's Cisco Meraki wireless access point consultants offer remote and onsite support services to assist businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device.
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Progent's Microsoft-certified consultants offer in-depth expertise in deploying, managing and troubleshooting any edition of Project, Project Server, and Project Online and can provide a broad variety of affordable remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this leading platform. Services offered by Progent include solution design, installation and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized webinar training.
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Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
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Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources.
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Progent wants to find fulltime, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network consultants who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security certification; and high-end system architecture experts with experience in mobile solutions, wireless networking, service continuity, workplace recovery, data preservation, and VMware. Progent also is looking for employees to work on Progent's team of help desk support specialists and remote support professionals. In addition, We are hiring talented managers able to operate productively in Progent's high-growth, virtual office culture.
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Nexus switches are designed to provide the performance, scale, availability, cloud readiness, density, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting services to help your business to design an efficient network architecture, set up pilot systems to confirm your network design, deploy Nexus switches, create and implement effective policies, run security vulnerability tests, configure proactive monitoring, consolidate network resources through virtualization, analyze and repair switching and routing issues, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus switches. Progent's consultants can also help you to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
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SQL Server 2014 incorporates major improvements in key areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services including system design, configuration, administration, troubleshooting, and software development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
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Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete technical solutions for your information network.
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Progentís staff of Microsoft and Cisco Certified experts average more than a decade of real-world industry background, at the forefront of network service, performing a wide variety of IT projects for a large mix of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not only world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to repair actual IT problems quickly.
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Progent has a long background providing a full-spectrum of remote network support and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote IT support and has provided network support to clients in every state. Remote support eliminates travel expenses and resolves problems more quickly than onsite service calls.
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To see answers to frequent questions about becoming employed by Progent, see Jobs at Progent Q&A.
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Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
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Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
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SQL Server 2016 introduces significant improvements in performance, scale, security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist organizations of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.
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Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the front lines of IT support, executing a broad range of technical tasks for an extensive array of businesses. Each Progent consultant shares a refined collection of personal best practices that are incorporated into company-wide leading practices training that Progent instills in its support personnel. This ensures that you get not only expert technical skills, but also a consultant with proven methods for applying computer knowledge to resolve real-world network problems efficiently.
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Engineer Windows and Solaris
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If you are developing UNIX-based applications in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant distraction of maintaining your business network. By using smart network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an economical solution for managing an information network that features high availability, security, and performance. Progent's developer assistance services feature comprehensive information technology outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring services, and Help Desk support.
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Emergency Meraki Switch Configuration Consultants
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Cisco's Meraki MS family of switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to help your company to plan and implement a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to ensure security, create and test a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking solution.
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Double-Take Software Integration Services
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DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize companies a variety of cost-effective solutions for backing up and restoring business-critical applications including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information systems to create a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost.