Progent is seeking Desktop Support Consultants to assist Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer locations in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on current Microsoft technologies. In addition, work closely with customer's executives, management, IT staff or under the direction or guidance of our senior consultant to support the customer's end users.

Advantages of Working with Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA}, in the center of Silicon Valley. Effective models for customer marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to be among the most rapidly growing and most successful Microsoft Partners in America. Our shared technical information base and team approach to problem solving has allowed Progent to build up a talented staff and a satisfied international customer base.

If you have a background providing Windows desktop technical support and reside in the Santa Rosa area, teaming with Progent and supporting Progent's clients will expand your technical abilities through interaction with Progent's team of collaborative, high-productivity consultants. Progent's focus on providing IT consulting and network support to small businesses will be your chance to work personally with top executives and add measurably to the success of exciting companies. In addition, Progent's virtual office network offers advanced technology for remote access and wireless connectivity to enable you to deliver quick solutions when you take on mission-critical problems.

If you want to apply for this position, please email your qualifications to job-p016@progent.com. Be sure to include the job number of the opportunity that interests you.

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UNIX with Windows Network Consulting
Consultant UNIX, Windows

If your office network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk support.

24 Hour Remote Access Computer Consultants Cisco VPN Consultants
24-7 Indianapolis, IN Migration Company Indianapolis Guru
24/7 Contra Costa County Networking Consultants Outsourced IT Services Concord
64-bit Computing Consultant 64-bit Migration Engineer
ASA 5500-X Firewall with Firepower Professional 24-7 Cisco Firepower IT Services

Engineer SCCM Migration
SCCM Distribution Point Technical Consultant

System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a single point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist you with any facet of planning, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.

After Hours BlackBerry Enterprise Server Design Consultant Best Tech Support For Small Business BlackBerry Enterprise Server
After Hours Cisco Experts Repairing Hialeah, FL Hialeah Outsourcing Technical Support

SCOPIA Video Conferencing Consultants
LifeSize Video Conferencing Consult

Progent can provide access to a senior consultant with years of hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT support team, your Internet Service Provider, and your telepresence platform supplier to help your organization maximize the strategic value of your video conferencing solution.

After Hours Cisco Implementation Support Birmingham, AL Tech Support Outsource Cisco in Birmingham Alabama

Certified Microsoft Partner Security Consultants
Open Now Microsoft Partner Consulting Company

Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better technical solutions for your information system.

Amazon Glacier integration Outsourced Programming Amazon EC2 AMI Design Firm

Live Online Office Excel Learning
Online Crystal Reports Training Technology Professional

Progent provides live online training for an array of client apps and environments such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the benefits of traditional physical classroom instruction, including instant communication between students and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of multiple students. Offered to individuals or classes of any size, Progent's live online training allows the trainer to run the seminar from an online office and the clients can be spread throughout an office or all over the country. Live online instruction deploys powerful teaching mechanisms such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and targeted to specific topics or extended in time and wider in scope.

Apple OS X and macOS Online Help Apple OS X and macOS Specialists
Bellevue Microsoft Network Implementation Services Top IT Management Remote Help Desk Bellevue, King County

Microsoft Certified Partner Hyper-V 3.0 Virtual Remote Support Services
Hyper-V 3.0 Server Integration

Widows Server 2012 R2 Hyper-V improves virtualization in important areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.

Belmont Security Consulting Firm Microsoft and Cisco Authorized Expert Foster City Server Recovery
Best Minnesota - Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Network Manager 24 Hour Minnesota Professional Services
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Business Computer Server Companies Microsoft and Apple Fullerton California Microsoft Computer Outsourced IT Services Fullerton, CA
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Chandler, AZ Configuration Microsoft and Cisco Help Desk Network Support Maricopa County Arizona

ransomware cryptoworm recovery Consultants
ransomware cleanup and recovery Specialists

Progent's proven ransomware recovery consultants can assist your business to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.

Cheyenne-Casper, WY Top Quality Microsoft SQL Server 2017 Computer Networking Microsoft SQL 2014 IT Technical Support Company Cheyenne-Casper, Wyoming
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Cisco Outsourcing Firm Virginia Beach, Virginia 24-7 Cisco IT Technical Support Company Virginia

ProSight Virtual Server Private Cloud Hosting Consultants
Specialists ProSight Virtual Server Private Cloud Hosting

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Network Consulting Firm Company-wide Standards for Best Practices
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Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT service, performing a broad range of IT projects for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its support team. This means that you get not only world-class technical help, but also a support engineer with field-tested methods for applying technical knowledge to repair actual network problems rapidly.

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Meraki MR18 Access Point Online Support Meraki MR84 Access Point Remote Support Services
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Microsoft Patch Management Configure System Center Configuration Manager Computer Service Providers
Microsoft SharePoint Engineer Information Technology Consulting SharePoint Server 2013 in Midland Odessa

Microsoft Certified Partner Office SharePoint Server 2007 Consulting Services
On-site Technical Support SharePoint Server 2007

Progentís Microsoft-certified experts can provide small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, share and manipulate relevant information, files, and applications and to interact with one another. It enables faster and better decisions, more effective sharing across teams and more economical business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to locate, retrieve and re-use.

Microsoft SharePoint Server 2013 Consulting Plano Texas SharePoint 2010 Support and Help in Plano - Allen

IT Services Office for Mac
Support Services Microsoft Outlook for Mac

Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully limit collaboration between Mac and Windows users.

Microsoft SharePoint Server 2013 Support Carlsbad-Vista SharePoint Server 2007 Computer Consultants in Carlsbad-Encinitas
Microsoft SharePoint Setup and Support Portland International Airport PDX Support Services SharePoint 2010
Microsoft Windows 2003 Technical Support Windows 2003 Server Remote Troubleshooting

Redundant Internet Technology Consulting
Fault Tolerant Data Center Consulting

Progentís Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small and mid-size organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can assist your company to plan and test an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can help you to design, deploy, and support fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.

Microsoft and Cisco Certified Chicago Illinois Phone Support Illinois Solution Providers
Nashville Goodlettsville Small Business Network Online Help Microsoft Windows Information Technology Consulting Firm in Nashville

Solaris to Windows Migration
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Progent can help your business to design and execute a smooth transition from a Sun Solaris-based information system to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize productivity disruption by designing an efficient transition plan that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration services, data and application porting, and server and storage system migration and economization.

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Network Security Evaluation Firewall Phoenix - Paradise Valley - Tempe CISSP Security Consultant in Phoenix Valley of the Sun

Integration iPhone backup
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Progent offers affordable remote assistance to help you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online and onsite training to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT network.

Networking Companies New Mexico Network Engineer Albuquerque, Las Cruces, Santa Fe, NM

Microsoft Partner Tech Support Outsource
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Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company better technical solutions for your information network.

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Specialists Lync Server 2013 Web Apps Server
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Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and network architects can assist your company to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

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iPhone and Windows 8.1 integration Technology Consulting
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Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can get a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as low-cost service packages created to help you to identify and resolve a most IT network problems before they can impact productivity.

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The Progent Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without adequate internal resources to assemble proper pilot environments, the lab reduces capital costs and engineering risk and helps keep vital network projects on schedule.

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24 Hour Remote Support Job Microsoft MCP Consultant in Healdsburg CA


Select a Topic:


Job Title

Desktop Engineer

Job Number

P016

Location

Home-based, virtual office infrastructure.

Expertise

Primary Areas of Expertise
  • Microsoft Exchange-based Outlook email client
  • Microsoft operating systems and applications, workstation, laptop and peripheral integration, remote access for users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, such as user maintenance

Primary Activities

Responsibilities
  • Maintain, diagnose and resolve problems with all versions of Microsoft Windows-based PC and notebook computers and others as required.
  • Work directly with computer users in assisting to find and resolve application and operating system problems that impact user productivity
  • Deploy, configure and test a variety of applications on user PCs
  • Operate on-site to diagnose and resolve both urgent and chronic issues that impact the stability, protection, speed, connectivity, and overall functionality of workstations, laptops, printers and other hardware
  • Deploy new end-user equipment and help with other installations, upgrades, and swaps of PCs, notebooks and related equipment
  • Provide the prompt diagnosis and repair of PCs and laptop computers and related equipment
  • Remain current with advanced knowledge of desktop and laptop applications and use of WAN infrastructure including the Internet

Experience/Education

Minimum Professional Background Requirements
  • Three years experience in workstation admin new software setup, computer and peripheral integration, trouble analysis and correction)
  • Strong computer troubleshooting and fault isolation skill, knowledge to implement short-term patches to solve network problems and escalate support services when necessary
  • In-depth background providing software assistance to small organizations for all Microsoft Windows OS, Microsoft Office Suite, and Microsoft Office 365 programs such as Outlook, Word, and Excel
  • High-level speaking and written communication ability
  • Proven commitment to facilitating continuous productivity
  • Operate independently and show distinct characteristics of responsibility and drive