Progent is looking for Desktop Support Consultants to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer locations in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers based on the latest Microsoft technologies. In addition, work closely with client's executives, management, IT group or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Advantages of Working with Progent
Progent is a progressive computer support and IT outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, network infrastructure, and employee benefits have allowed Progent to become one of the fastest growing and most respected Microsoft Partners in the U.S. Our extensive support information base and team approach to problem solving has helped Progent to retain a talented staff and a loyal worldwide customer base.

If you have experience giving Windows desktop support and live in the Santa Rosa area, teaming with Progent and supporting Progent's customers will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's focus on providing computer expertise and network help to small and mid-size businesses will give you the opportunity to operate closely with top executives and contribute measurably to the growth of dynamic businesses. Also, Progent's virtual office network offers advanced tools for remote access and mobile connectivity to help you to deliver fast solutions when you help with business-critical problems.

If you wish to be considered for this job, you should send your qualifications to Be sure to include the job code of the position that you are applying for.

Return to the main Jobs page.

An index of content::

64-bit Processing Specialists 64-bit Computing Consultant
ASA and PIX Firewall Consulting Services Setup and Support
Automatic Failover Consultants High-Availability Interoffice Connections Professional
BlackBerry BES Computer Specialist RIM BlackBerry IT Specialist
BlackBerry Desktop Manager Technicians in Lincoln Design Consultants for BlackBerry Enterprise Server
Catalyst 3560 Switch Setup and Support Catalyst Switch EVN Computer Consultants
Professionals for Hybrid Office 365 Exchange integration
Integration Support for Office 365 Exchange migration

Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and on budget.

Cisco Computer Support in Aurora Colorado Small Office IT Outsourcing
Cisco Network Integration Shreveport Louisiana Information Technology Outsource for Cisco in Caddo Parish Louisiana
Cisco Network Management Support Companies Cisco Network Management Network Manager
Cisco Technical Support Companies in Anchorage Alaska Design Consultants for Cisco in Anchorage Alaska
Computer Support Companies for Networking Kane County Illinois Networking Firm Elgin
Computer Support Consultant for Waterford in California Turlock IT Outsourcing Firms Northern California
Consulting for Project Implementation IT Development Project Consulting
ISA 2004 Firewall Consulting
ISA Server Consultancy

Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your business requires.

Consulting for Windows Server 2008 R2 Windows Server 2008 R2 Computer Consulting
Data Center Integration Firms in Jersey City, Hudson County Jersey City, Hudson County Internet Colocation Center On-site IT Support
ProSight SSL certificate management Consulting
domain management Specialists

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

Engineer for Database DBA Database Application Development Consultants
Engineers for ProSight Remote IT Management Managed IT Services Consulting IT Consultants
Exchange 2003 Server Computer Consulting Jersey City, NJ Computer Network Providers for Exchange Server 2016
Troubleshooting for Solaris
Solaris Engineers

If your office computer system combines Sun Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a unified network that allows all your OS platforms to coexist for simple management, transparent dataflow, high reliability, enhanced performance, and strong security. Progent's Solaris and Windows integration support offerings include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk support.

Exchange Server 2010 Networking Support Computer Specialist in Huntington Beach California
Gentoo Linux, Solaris, UNIX Remote Troubleshooting Slackware Linux, Sun Solaris, UNIX Onsite Technical Support
Enterprise Services Project Methodology Technical Support
Developing Phase: Pilots Information Technology Outsourcing Firm

In conducting IT projects for corporate clients, Progent follows a phased approach driven by specified milestones so as to meet financial, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive summary of technical services performed and to assist in ongoing network support.

Great Plains Remote Support Remote Consulting for Dynamics GP/Great Plains Features
Help Desk Consulting Career Opportunities Antioch CA IT Specialist for Windows Security
Help Desk Support Organizations Small Business IT Consulting Group in Newport News
Help Desk Support Subcontractor Job in San Francisco East Bay Part Time Job for Help Desk Consulting
Indianapolis, Marion County CISSP Consultant Jobs Microsoft MCP Consulting Work From Home Job in Indianapolis, Marion County
Local Microsoft Windows Server 2016 Administration Newark, Essex County Award Winning Management
Windows Server 2008 Consultancy
Microsoft Windows 2008 IT Consultant

Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your support personnel how to run new management tools, and deliver ongoing consulting and troubleshooting via low-cost alternatives including Help Desk service and online technical assistance.

Microsoft Certified Partner Office 365 Excel Integration Support and Integration Office 365 PowerPoint Integration Online Consulting
Microsoft Exchange 2007 Consult Exchange 2007 Server Engineer
Microsoft MCP Engineer Careers Microsoft MCSA Consulting Home Based Virtual Office in Castroville, CA
Microsoft MCTS Consultant Freelancing Job Online Support
Microsoft Project Server Design Firm Programming Companies
Microsoft SQL Server 2016 IT Consulting Services SQL Server 2014 Network Design in Hialeah, Miami-Dade County
Microsoft System Center Operations Manager Professional Monitoring and Reporting Support
Microsoft Windows 2000 Online Support Services Windows Server 2000 Migration Consultant
Setup and Support for BlackBerry Software
BlackBerry Wireless Support Outsourcing

Progent offers the expertise of RIM BlackBerry-certified experts who can help small companies to plan, manage, and repair BlackBerry solutions affordably and successfully, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient remote support model, provides small and mid-size companies an efficient solution for integrating BlackBerry devices and software seamlessly into their information system.

Migration Firm for Hayward Northern California California Hayward Computer Consulting Firm
SCVMM 2012 VHDX Resizing Integration Services
Online Help for SCVMM 2012 XenServer

Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment to make sure you realize maximum return on investment.

Milwaukee Wisconsin Information Technology Consulting Group for Windows Server 2016 Milwaukee County Wisconsin Windows Server 2012 Computer Expert
Computer Installation for Windows 8.1 Storage Spaces
Windows 8.1 Remote Desktop Network Consulting Experts

Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, administer, and support environments that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can help create testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment plans based on leading practices.

Monterey County Technical Support Firms Northern California California Worldwide Salinas Recovery Services
Network Engineer Full-Time Jobs in Santa Rosa, CA Cisco IT Service Providers
Network Security Consultant Jobs in El Paso Greater Ciudad Juarez Contractor El Paso County Texas
Network Security Test for Juniper Junos CLI Information systems Security Outsourcing
Norfolk Windows 2019 Server Network Consulting Firms Windows Server 2016 Tech Services
Exchange 2007 Technical Support
Exchange Server 2007 On-site Technical Support

Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.

Oklahoma City, OK, Tulsa, OK, Norman, OK, Lawton, OK Technology Consultant Network Installations
Oregon Data Recovery Small Business Computer Consulting Group for Portland Oregon
Private Cloud Hosting for Virtual Data Centers Specialists Professional for Private Cloud Hosting for Virtual Data Centers
Red Hat Linux, Sun Solaris, UNIX IT Consultants in Indianapolis International Airport IND Gentoo Linux, Solaris, UNIX On-site Support in Indianapolis
Redhat Linux, Solaris, UNIX Help and Support Red Hat Linux, Solaris, UNIX Configuration
Remote Help Desk Consultancy Services Group Cisco CCIE Information Technology Consulting Group Vallejo
Remote Support in New Orleans Network Consultants
Repair Installation for SQL Server 2012 in Honolulu, Waikiki SQL Server 2012 Outsourcing IT Honolulu Hawaii
Professionals for VMware vRealize Orchestrator vRO
VMware Cross vCenter NSX Services

Progent can provide the support of a certified VMware VCDX expert to help you design, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud solutions that provide high availability, data security, and application mobility.

Roseville Computer Service Providers California Roseville Small Business Server Support California
XTML Expert Development
Coder for Data warehouse

If you want to revamp your corporate web site, create internal webs for purposes such as human resources or worker education, design a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also show you how to build and manage a secure, robust server and communications network, including remote and wireless access, to run your web solutions.

SQL Server 2012 Service Providers in California Central Valley Upgrading Fresno, CA
San Mateo Remote Troubleshooting Technology Support for Foster City
SharePoint Web Parts Help and Support
SharePoint Designer 2010 Network Consulting

Progent's Microsoft-certified consultants offer affordable online technical support and development services to assist your business to design, deploy, manage, and maintain SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular desktop programs including Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.

Senior Exchange Expert Telecommuter Job Microsoft Exchange Consultant Part-Time Jobs
SharePoint 2010 Support Services in Louisville, Jefferson County Louisville International Airport SDF Online Consulting for Microsoft SharePoint Server 2010
SharePoint 2013 Community Sites Computer Consulting Global SharePoint Server 2013 IT Consultants
Windows Server 2019 Storage Replica Network Consultants
Microsoft Windows Server 2019 Computer Consultants

Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.

Sunnyvale Network Support Campbell Network Support Company in California
Project Server Contract Programming
Class for Microsoft Project Workflow

Progent's Microsoft consultants can provide advanced support in deploying, operating and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a wide variety of cost-effective remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this leading platform. Support services available from Progent include solution planning, software configuration and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.

Technical Consultant for UNIX in Portland, Salem, Eugene, Beaverton, Hillsboro OR Redhat Consultant Services in Oregon
Online Support for Fault Tolerant Network
Redundant Internet Consultants

Progentís fault tolerant network consultants provide non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice access, 24x7 Internet architecture design, fault-tolerant data center support, and other non-stop networking support to show your small business configure a non-stop network for line-of-business applications. Progent has the background to develop affordable, high-availability networks by deploying the expanding suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a completely redundant Internet connection and efficient network load balancing.

Technical Support for SanDiegoUCSD SanDiegoUCSD, CA Computer Installation
Telecommute Jobs Top Quality Microsoft Exchange 2010 Support Outsourcing Services in Riverside - Chino
Telecommute Jobs for Microsoft MCSA Consultant Cotati, Windsor CA Windows Server 2012 R2 Consolidate
Top Ranked Exchange Server 2007 Small Business Network Consulting Companies in Stamford Connecticut Exchange 2007 Network Repair Service
Troubleshooting for SharePoint Server Chatsworth Outsourcing for SharePoint Server 2013 Los Angeles
Dynamics GP SmartList Consultant
Dynamics GP Analysis Cubes for Excel Professional

Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that allow you to monitor all operations, sales and expenses, and sales trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that let you understand your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.

Virginia Beach, Virginia Networking Consultancy Services Microsoft Expert Virginia Beach Network Setup
Penetration Testing Network Intrusion Penetration Testing
Firewall Support for Security Penetration Testing

Stealth penetration checking is an important component of any comprehensive IT system security plan. Progentís security experts can run thorough intrusion tests without the knowledge of your company's in-house IT resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly configured and actively monitored.

Virtual Applications Hub Network Consulting Engineers for Application Delivery
Work From Home Job Santa Rosa Top Rated Seattle Network Installations
iPad and MobileMe Integration Support Services for Apple Mac Architecture
ransomware cleanup and file restore Specialists MongoLock ransomware recovery Consultant
Microsoft MCDST Consultant Employment Santa Rosa, CA

Select a Topic:

Position Title

Desktop Support Specialist

Job Number



Work from home, virtual office environment.


Key Areas of Expertise
  • Exchange-based Outlook email
  • Microsoft software products, workstation, notebook and peripheral integration, offsite connectivity for teleworkers and mobile users
  • Setup and validate Virtual Private Network (VPN) configurations
  • Basic network administration, such as user maintenance

Essential Activities

Main Responsibilities
  • Support, diagnose and resolve problems with all versions of Windows-based workstation and laptop systems and others as required.
  • Work directly with computer end users in assisting to find and resolve application and OS issues that disrupt user productivity
  • Deploy, configure and verify a variety of popular apps on user PCs
  • Operate on-site to diagnose and resolve both emergency and persistent problems that impact the stability, protection, speed, connectivity, and general capability of workstations, notebooks, imaging devices and other end user equipment
  • Deploy new end-user equipment and perform other installations, updates, and swaps of desktops, notebooks and related hardware
  • Provide the prompt analysis and remediation of desktops and laptop computers and associated hardware
  • Stay updated with advanced knowledge of PC and notebook applications and utilization of connectivity infrastructure including the Internet


Minimum Work Experience Requirements
  • Three years background in workstation admin new program configuration, computer and peripheral deployment, troubleshooting and correction)
  • Strong computer troubleshooting and fault isolation skill, knowledge to implement short-term patches to solve computer issues and escalate support when required
  • Broad background delivering software assistance to small companies for all Microsoft Windows operating systems, Microsoft Office Suite, and Office 365 programs including Outlook, Microsoft Word, and Excel
  • Excellent speaking and written communication skills
  • Proven commitment to facilitating continuous operations
  • Operate without supervision and show distinct characteristics of responsibility and motivation