Progent is looking for Desktop Support Consultants to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's client locations in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by the latest Microsoft technologies. In addition, work extensively with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.
Why Consultants Are Working with Progent
Progent is an innovative network support and information technology outsourcing company based in San Jose, CA}, in the heart of Silicon Valley. Unique models for client marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in the United States. Our extensive technical database and team approach to problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.
If you have experience giving desktop help and reside in the Stockton area, teaming with Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-output engineers. Progent's concentration on offering computer consulting and network help to small and mid-size businesses will be your opportunity to work closely with top executives and add measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and wireless connectivity to enable you to deliver fast solutions when you take on mission-critical problems.
Home-based, virtual office infrastructure.
Required Areas of Expertise
Exchange-based Outlook email client
Microsoft operating systems and applications, PC desktop, notebook and peripheral setup, remote connectivity for teleworkers and mobile users
Setup and validate Virtual Private Network (VPN) configurations
Basic network administration, such as user maintenance
Support, analyze and troubleshoot issues with all versions of Windows-based PC and notebook computer systems and others as needed.
Work directly with computer users in assisting to identify and fix application and operating system issues that impact productivity
Deploy, integrate and test a range of software programs on user workstations
Work on-site to find and fix both emergency and persistent issues that reduce the stability, security, performance, connectivity, and overall functionality of workstations, laptops, printers and other end user equipment
Deploy new end-user equipment and perform other installations, upgrades, and swaps of PCs, notebooks and associated equipment
Assure the prompt analysis and repair of PCs and notebooks and related equipment
Remain current with an expert knowledge of workstation and notebook applications and use of connectivity infrastructure including the Internet
Minimum Professional Background Requirements
Three years experience in desktop PC admin new program setup, computer and peripheral deployment, trouble analysis and resolution)
Strong computer debugging and problem isolation ability, talent to implement short-term patches to resolve network problems and escalate support services when required
Broad experience delivering software help to small companies for all Microsoft Windows operating systems, Office Suite, and Microsoft Office 365 applications such as Outlook, Microsoft Word, and Excel
High-level speaking and written communication skills
Demonstrated commitment to enabling uninterrupted operations
Work without supervision and show distinct quality of responsibility and motivation
If you want to look further into this job, please send your qualifications to email@example.com. Please specify the job number of the position that you are applying for.
Progent's webinar training classes provide small companies the affordability, simplicity, and versatility of virtual learning and the proven pedagogic techniques of expert instructors who utilize sophisticated collaboration software to emulate real-time, participatory classes. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Outlook: MS Dynamics accounting and management information software such as MS Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
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Progent can assist your business in all facets of your migration to Exchange Server 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
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Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall and VPN software and hardware based on Check Point Software's security platform to offer an affordable and efficient security defense for your corporate network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a single stop for on-going network support, maintenance, education, and design services.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
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Progentís Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
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Progentís IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building a web-based business application, outsourcing your IT technical services can contain costs and eliminate risks, allowing IT service budgets to increase in a more linear and controlled manner than is feasible by building up a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system architecture for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
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Progent offers national remote phone support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Online technical support provides maximum return for your IT dollar by protecting user productivity and shortening the hours billed for network repair services. Sophisticated online access tools and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most difficult network issues.
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Microsoft Office SharePoint Server 2013 Online Technical Support SPS Specialist
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