Progent is looking for Desktop Support Consultants to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our customer sites in the . Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and notebook computers powered by the latest Microsoft technologies. Also, work closely with customer's executives, management, IT group or under the direction or guidance of our senior consultant to support the customer's end users.
Advantages of Working with Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA}, in the center of Silicon Valley. Unique models for customer marketing, service delivery, virtual office environment, and employee compensation have enabled Progent to become one of the most rapidly growing and most respected Microsoft Partners in the United States. Our shared technical database and team approach to problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide customer base.
If you have a background providing desktop help and reside in the Vacaville area, teaming with Progent and supporting Progent's customers will improve your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's focus on providing IT consulting and network help to small companies will be your chance to operate personally with decision makers and add significantly to the success of dynamic companies. Also, Progent's virtual office infrastructure provides advanced tools for remote access and mobile communications to help you to deliver quick solutions when you take on business-critical problems.
Desktop Support Specialist
Home-based, virtual office environment.
Key Areas of Expertise
Exchange-based Outlook email
Microsoft software products, PC desktop, notebook and peripheral integration, remote access for users
Setup and validate Virtual Private Network (VPN) configurations
Basic network management, such as user maintenance
Support, diagnose and troubleshoot issues with all versions of Windows-powered desktop and laptop systems and others as needed.
Work directly with computer users in helping to find and resolve application and OS issues that disrupt user productivity
Install, integrate and test a variety of applications on user PCs
Operate on-premises to diagnose and fix both urgent and chronic problems that reduce the stability, security, speed, connectivity, and overall functionality of workstations, laptops, printers and other end user equipment
Install new end-user equipment and perform other deployments, upgrades, and exchanges of desktops, laptop computers and related equipment
Provide the timely analysis and remediation of workstations and notebooks and associated equipment
Stay updated with an expert knowledge of workstation and notebook computing applications and utilization of WAN technologies including the Internet
Minimum Work Experience Requirements
Three years background in workstation admin new program setup, computer and peripheral deployment, trouble analysis and mitigation)
Strong computer debugging and problem isolation skill, knowledge to install short-term patches to resolve network problems and escalate support when required
Broad experience delivering software assistance to small organizations for all Windows OS, Office Suite, and Microsoft Office 365 apps including Outlook, Word, and Excel
Excellent speaking and written communication ability
Demonstrated commitment to facilitating continuous productivity
Work without supervision and display distinct characteristics of responsibility and motivation
If you want to pursue this job, you should email your qualifications to firstname.lastname@example.org. Be sure to specify the job number of the opportunity that you are applying for.
If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from dependence on an individual freelance consultant while giving you affordable and dependable access to high-quality technical expertise. By delivering IT consulting help when you require it, providing advanced expertise for key technologies, delivering value-added services such as automated server monitoring, and billing only for services you use, Progent gives you an affordable solution for maximizing the productivity and profitability of your small business information system. Progent is the smart way for small organizations to build and maintain a reliable and secure IT network and to benefit from fast access to the experienced support typically available only to enterprises who can support a sizeable in-house IT organization.
After Hours Desktop Consulting Home Based Virtual Office Solano County
Cisco Nexus series switches are intended to provide the speed, scale, availability, virtualization support, density, data protection and manageability required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting expertise to assist your IT staff to design an efficient switch topology, build pilot systems to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, perform security and compliance tests, configure advanced monitoring, consolidate resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus products. Progent can also help your business to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect key facets of IT such as ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within campus, hospitality, health-care or other environments where IT management wants user endpoints that provide more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide online and on-premises support to help your organization build and administer a Cisco wireless IP phone solution by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or migrating to iCloud. For computer networks based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, secure, fast and able to achieve your company's objectives.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, administering, and using company data and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
For businesses that have a mix of Apple Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-based computer to use Windows applications and access system resources. Virtual PC for Mac simulates Windows on a Mac computer so that you can run Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your organization to manage these products for using Windows software on your Macs and can also help your business to assess and install third-party solutions for Microsoft Windows PC emulation.
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent can provide remote and on premises expertise to assist you with any aspect of business intelligence (BI) reporting from debugging or modernizing applications to designing and implementing an advanced BI environment. Progent's management reporting consultants can assist you to maintain your existing reporting system, help you to migrate databases and applications from a legacy reporting platform to a current one, and deliver custom online training tailored to your individual requirements. Progentís business reporting and analytics professionals can provide experience in all popular BI reporting platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent offers affordable remote and on-premises consulting to assist businesses of any size to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.
The CISA credential is a recognized qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an extensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the fields of IS audit process, information technology administration, network assets and infrastructure ROI, IT support, safeguarding of information resources, and disaster recovery planning.
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of information system security. Progent can create efficient security systems that protect a small office from advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, online, and mobile clients accessing IT resources distributed over multiple physical sites and public and private clouds.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Microsoft Consulting Home Based Jobs Vacaville California
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help clients to upgrade to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's business goals.
Top MCSA MCDBA MCIPT Consultant Freelancing Jobs Vacaville, United States
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent's Microsoft and Cisco authorized Consultants offer three ways to help mid-size and large companies develop an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and decide which products may be excessively expensive, miss critical capabilities, or align badly with your organization's business goals. Progent also offers short-term staffing for businesses who want to augment their internal Help Desk team for occasional tasks or to fill in for vacationing or incapacitated personnel.
E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and virus protection services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or data center location.
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the specific needs of your company. Fault tolerant colocation sites are particularly attractive to small organizations because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to create an on-site data center with even a minimum degree of fault tolerance is too expensive for typical small businesses. Progent can help you reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and support services.
Solano County, United States Full-Time Job Desktop Consultant
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.
Progent provides national online technical support and troubleshooting services for companies that run Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft products. Progent's consultants offer Mac users a variety of services including desktop support, migration to the current version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote IT help provides maximum leverage for your information technology dollar by preserving client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In most of cases your network issues can be remediated over the phone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM premier security specialists to help you with the most difficult system issues.
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.
Microsoft and Cisco Certified Expert Technology Professional MySQL development MySQL Design
The CISA credential is an important achievement that signifies mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the fields of IS audit process, information technology governance, systems and infrastructure lifecycle, IT support, safeguarding of data resources, and business continuity preparedness.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the security services covered under GIAC certification such as evaluating network vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Microsoft-certified consultants can provide online and onsite consulting services for organizations of any size to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified network security consultants can help you design and verify a security strategy for your Skype for Business solution that meets regulatory requirements.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
If you need help creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís expert team of program developers, relational database designers, and software project managers can help make sure you get the project done on schedule and within budget. Progent's experienced software programmers can provide affordable and efficient online consulting for jobs as simple as writing Vidual Basic scripts for Excel or as large as rolling out mission-critical database applications built on SQL Server or Oracle.
Progent's Citrix-certified consultants can assist you to assess the strategic benefits of the various editions of Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and operations and streamlining administrative tasks.
Windows Active Directory requires extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Certified engineers are experienced in planning, deploying, and maintaining sophisticated Enterprise AD projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta version configuration objects in production AD systems, and fixing failed installations of Active Directory and Active Directory-integrated applications.
Progent's ProSight Virtual Hosting offers proven virtual server architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that improves network availability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual server configured and maintained by Progent's network support experts.
Progent offers cost-effective online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new threats.
Microsoft MCSA Consultant Telecommute Job Vacaville, CA
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, automate network administration, help with application development, and build and test a DR/BC plan.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you intend to keep as well as the new 64-bit versions of applications you wish to run.