Progent is seeking Desktop Support Experts to assist our clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client premises in the . Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers powered by current Microsoft technologies. Also, work extensively with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.
Benefits of Teaming with Progent
Progent is a progressive network consulting and IT outsourcing company headquartered in San Jose, CA}, in the center of Silicon Valley. Effective models for client marketing, support delivery, virtual office infrastructure, and employee compensation have enabled Progent to become one of the most rapidly growing and most successful Microsoft Partners in the U.S. Our extensive support information base and team style of problem resolution has helped Progent to build up a strong staff and a satisfied worldwide customer base.
If you have a background providing desktop support and live in the Walnut Creek area, joining Progent and working for Progent's clients will expand your skills through interaction with Progent's team of collaborative, high-productivity engineers. Progent's concentration on providing IT expertise and network support to small businesses will be your chance to work personally with decision makers and contribute significantly to the growth of exciting businesses. In addition, Progent's virtual office network provides state-of-the-art tools for remote access and mobile connectivity to enable you to deliver quick solutions when you take on business-critical tasks.
Desktop Support Specialist
Work from home, virtual office infrastructure.
Primary Areas of Expertise
- Microsoft Exchange-based Outlook email
- Microsoft operating systems and applications, workstation, laptop and peripheral setup, remote connectivity for users
- Setup and validate Virtual Private Network (VPN) configurations
- Basic network management, such as user maintenance
- Support, diagnose and resolve issues with all releases of Microsoft Windows-powered workstation and notebook systems and others as needed.
- Work directly with computer users in assisting to identify and fix app and operating system issues that disrupt user productivity
- Install, integrate and test a range of applications on user workstations
- Operate on-premises to diagnose and remediate both emergency and chronic problems that affect the stability, security, performance, accessibility, and general functionality of workstations, laptops, imaging devices and other end user equipment
- Install new end-user equipment and help with other installations, upgrades, and swaps of PCs, laptop computers and related hardware
- Provide the prompt diagnosis and remediation of desktops and laptop computers and related hardware
- Remain updated with an expert knowledge of PC and notebook applications and utilization of WAN infrastructure including the Internet
Minimum Professional Experience Requirements
- Three years experience in workstation administration new software setup, computer and peripheral deployment, trouble analysis and resolution)
- Strong computer debugging and problem isolation ability, knowledge to implement temporary patches to solve network problems and escalate support services when necessary
- Broad experience providing software assistance to small companies for all Windows OS, Microsoft Office Suite, and Microsoft Office 365 apps such as Outlook, Word, and Excel
- High-level speaking and written communication ability
- Demonstrated dedication to enabling continuous operations
- Work without supervision and show marked quality of responsibility and motivation
If you wish to be considered for this job, you should send your qualifications to firstname.lastname@example.org. Please specify the job number of the opening that interests you.
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Progent can show you how to prepare and execute an efficient migration to Microsoft Dynamics GP so that you retain your information, improve your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce solutions that integrate transparently with Dynamics GP.
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Wireless LAN Site Survey Troubleshooting
Wi-Fi RF Spectrum Analysis for Wi-Fi Integration
Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi WLAN customized for your environment, providing you a wireless solution that delivers the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.
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SQL Server 2016 Application Migration Network Engineer
SQL Server 2016 and Hyper-V Remote Consulting
SQL Server 2016 offers major improvements in performance, capacity, security, uptime, mobile computing integration, and integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist organizations of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.
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Specialist SharePoint 2013 Consultant Services in Twin Cities, Minnesota
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IT Service Provider for Progent Startup Companies
CCIE Expert Certified Progent Start-Up Company Network Specialists
Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.
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Information Technology Consulting for Support Desk Sharing
Virtual Service Desk Technical Support Services
Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large companies create a cost-effective and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the various top level Help Desk software packages available and determine which products may be too costly, lack critical functions, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their internal Help Desk staff for special projects or to substitute for absent or incapacitated personnel.
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ProSight IT asset documentation management Specialist
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ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
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Windows 2008 Server Setup in Santa Ana Anaheim Irvine Windows Server 2016 Network Help
Windows 7 Specialists Windows 7 Backup and Restore Onsite Technical Support
Windows 7 Training Engineer Microsoft Certified Partner Microsoft Windows 7 Evaluation Technology Consulting Services
Specialist for 802.11 Wireless LAN
Wireless LAN Online Troubleshooting
Progent can help you design, configure, manage, and troubleshoot an efficient Wi-Fi network architecture, select appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security strategy that is well integrated with the security strategy for your overall corporate network.
Windows Server 2012 Clustering Support Outsourcing Microsoft Certified Partner Windows Server 2012 Support Outsourcing
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SQL Server 2016 AlwaysOn Availability Groups Consultant Services
Microsoft SQL Server 2016 Backup Encryption Technology Consulting
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, BOYD support, plus built-in BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
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SCCM 2007 Network Engineer
SCCM 2007 Hardware Inventory Support and Setup
Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security, and increase worker output by making sure that critical applications are always current, managing licensing, and reporting resource usage patterns so you can make informed purchasing decisions. When you are set to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
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