Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent’s IT outsourcing packages provide budget-friendly network consulting for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network service budgets to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system foundation for your critical business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and onsite survey services for validating, optimizing, and troubleshooting a functioning wireless network.
Nexus series switches are engineered to deliver the throughput, scale, availability, cloud readiness, capacity, data protection and manageability required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting expertise to help you to design an efficient switch topology, set up test systems to confirm your network design, deploy Nexus switches, define and implement effective policies, run security vulnerability tests, set up proactive monitoring, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.
Progent can provide fast online access to Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your network using powerful remote support utilities to deliver quick and economical troubleshooting and remediation of urgent network infrastructure problems.
If you are an information technology engineer with system support experience, teaming with Progent and working for Progent's customers will expand your skills via interaction with our staff of motivated, world-class consulting experts. Progent's commitment to providing network consulting and computer support to small companies will give you the chance to work closely with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Progent's virtual office environment offers the most advanced tools for remote support and wireless access to allow you to come up with fast solutions when you troubleshoot business-critical problems.
Progent offers the support of a senior specialist with extensive hands-on experience installing, managing, and enhancing telepresence systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management group, your Internet Service Provider, and your telepresence platform supplier to help your company maximize the strategic value of your video conferencing ecosystem.
Progent’s Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, teams and information. SharePoint provides a central spot for your workers or clients to access, organize, distribute and interact with relevant data, documents, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data they’ve created in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or upgrade to the latest release of SharePoint.
Progent's data protection experts can assist your company to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and allows you to build a backup ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from user miscues, system glitches, ill-intentioned users, and malware assaults like ransomware. For more information, go to ProSight DPS 360 Backup solutions.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and fixing SCOM solutions and offer companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure connectivity solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
Progent offers cost-effective remote and onsite consulting to help organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent’s Co-managed Call Center service allows your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
For medium-size companies who need IT support, Progent can deliver an array of alternatives including on-site help, remote support, off-site Help Desk, round-the-clock support with remote system monitoring, temporary staffing, business relocation support, software development, and professional consulting. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent provides expert onsite support for fixing technical problems quickly and economically.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in system planning and integration, software programming, SQL Server management, and cybersecurity.
Altaro VM Backup offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
This page contains current updates on cybersecurity threats, fixes, and leading practices. Call or email Progent if your organization needs assistance protecting your network against the latest IT security threats.
Progent's data protection experts can help you to design, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file or image backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows you to create a backup solution with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer glitches, malicious users, and external attacks such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup services.
Progent can assist small and mid-size organizations to provision their home-based workforce with reliable access to public cloud applications and services.
Progent's pricing policy is to charge for online service and on-premises help by the minute. As a result, you are charged exclusively for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no retainer for services provided during normal working hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a network consultant with real-world background designing and integrating seamless, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than 10 years of experience supporting business networks founded on Microsoft platforms. This experience ensures you success in deploying, managing, and troubleshooting IT environments that include the Small Business Server package of servers and applications.
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of real-world industry background, at the forefront of network support, executing a wide variety of IT tasks for a large mix of customers. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent teaches its support personnel. This ensures that you get not only expert technical capability, but also a support engineer with field-tested methods for applying computer knowledge to repair actual IT problems quickly.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from occasional advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent is now able to fix system issues before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and performance.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and extensive work with information security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of secure network architecture.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning HA architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's proven ransomware recovery consultants can help your business to restore a network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.
Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and troubleshooting services to assist your organization to design, configure, administer, tune, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid environments that integrate local and cloud-hosted resources and that provide easy access, enhanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that IT security professionals are expected to learn. CISM gives business management the assurance that consultants who have earned their CISM certification have the experience and capability to provide efficient security administration and consulting consulting.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 such as cloud and hybrid integration, mobile device management, at-home workforce connectivity, data and identity security, automated deployment, and Help Desk Call Center services.
Progent has a long background providing a broad range of online IT consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has delivered IT support to clients in every state. Remote support eliminates travel costs and solves problems more quickly than on-premises support.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of wireless APs, tuning wireless performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.
Citrix has developed a powerful line of products that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix virtualization products and help you plan, test, implement, optimize, and maintain Citrix virtualization platforms.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening data security by identifying threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced IT service programs, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.
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Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it offered protection against local interference.
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer help and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, integration, administration, and support services include system design, deployment, project management, in-person and off-site technical support and repair, Help Desk services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent can provide remote and on-premises deployment, migration, application development, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, develop a corporate-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.