Additional Topics of Interest
Operations Manager Case Study
Before Progentís MOM-based solution, system issues were approached reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now anticipate system problems before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class reliability, security and performance.
SPA500 Series IP Phone Remote Consulting
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Consulting Services for Microsoft Exchange Server Upgrade
Progent can provide expert support for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project planning, specification of new software licenses and equipment needed, recommended vendor sourcing, system testing at client location or at Progent's testing facility, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous servers, and webinar training for customer's support group and end users.
Cisco Virtual Private Network Online Support Services
Cisco's security and remote connection products for small organizations provide a comprehensive line of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your company objectives.
Automatic Fail-over Technical Support
Progent's Cisco-certified network engineers can help you create an affordable, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the most current techniques for 24x7 Internet connections to build an affordable, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
Aironet 802.11ac Access Point Integration
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, expandability, security compliance and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient online and on-premises consulting services for both legacy and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Postini Support and Help
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering continually improved spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and DoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outbound email testing to help you fix your e-mail system and specify and regulate corporate email policy.
OS X Troubleshooting Engineer