Progent's computer outsourcing support offerings for small businesses include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, resolving chronic integration issues, and producing a company-wide security plan. Progent can show you how to maximize system reliability and throughput via fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also provides project management help for large-scale migrations and can assist with needs assessment, resource inventory, BOM development, vendor qualification, purchasing logistics, and professional documentation. Progent's IT outsourcing service also features training for office productivity software such as Microsoft Office.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to realize the full advantages of adding intelligence into their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure sufficiently available to accommodate time-critical requirements, scalable to support future growth, safe enough to protect confidential data, and designed for differentiating and controlling all traffic to optimize system operations. Progent's Cisco certified consultants can help you pick out and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can show you how to create a strategic protection policy and configure Catalyst switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent's Technical Response Center (TRC) offers national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone support and online direct network connection to isolate and resolve technical problems rapidly and affordably. The scope of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to qualified experts as required. For urgent issues, the TRC tries to answer your request for support in less than one hour.
Progent's Cisco CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Citrix-certified consultants can assist your organization to assess the strategic benefits of the available versions of Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management tasks.
Progent offers cost-effective online consulting to help your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent can deliver in-depth remote support for all technical areas common to small company IT networks and allows you to outsource a variety of strategic, on-demand support services including a temporary CIO to provide senior-level planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives like site moves orOS migrations, connectivity consultants for building and maintaining high-performance and robust infrastructure, security specialists to ensure data protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, customize, or repair business applications.
Progent offers affordable online access to IT engineers with expertise in a wide range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide help for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to design, enhance, or maintain backup solutions for a variety of architectures such as on-premises, remote, cloud, or a mix.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a group of network experts based in the Tampa area, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity preparedness experts. Progent can also assist your business to plan and implement a move to the Flexential data center with services such as designing solution configuration, specifying hardware components, system setup and testing, debugging, streamlining remote network management, and training your IT staff.
Progent can provide fast access to the skills of seasoned Wi-Fi specialists who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for optimal signal coverage and throughput.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact vital facets of IT including manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to help companies in the fields of IS audit process, IT administration, systems and architecture lifecycle, IT support, safeguarding of data assets, and disaster recovery planning.
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your unique company needs. Progent's Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management applications.
Progent can help you design, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a complete wireless network security strategy that is well aligned with the security plan for your entire corporate network.
Network monitoring commonly entails observing a system's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's network integration engineers can help you take advantage of both these programs to optimize and repair your network. Progent's Linux consulting services offer small companies and developers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and boost productivity by ensuring that operating systems and applications stay current, tracking licensing, and monitoring resource usage patterns so you can make informed purchasing choices. Once your organization is ready to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of productivity applications and cloud services available on a subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of subscription plans intended for markets ranging from individuals and households to global enterprises. Progent can provide quick and easy online access to specialists with expertise in Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud products and services.
Progent's Check Point firewall experts can help you design, configure, and administer firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent can also assist you support legacy Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
Progent's consultants offer online and on-premises consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco UC. Progent's certified data security experts can assist you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory standards.
For small and midsize companies, network security and information assurance and regulatory compliance can be too complicated to master yet too dangerous to ignore. The largest largest enterprises have been hacked, and the top cloud services have occasionally been knocked out. It seems like there's no place to run. Progent makes it economical for smaller organizations to carry out vital security projects effectively by providing the advantage of billable time to the nearest minute without any minimum charge for online help. You can have the help of a world-class information expert to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Microsoft CRM helps small companies nurture positive client relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote sales success and deliver steady, effective customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support data.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to track your business more effectively, turning uncooked data into useful insights into your business.
Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to show customers economical alternatives to help companies optimize the value of Microsoft and Cisco technology. For environments that range from small offices to large enterprises, Progent's network engineers can show you how to enhance your information system's e-mail architecture, protection, reliability, throughput, and system administration.
Progent offers IT support for mid-size businesses who have 100 to 250 network clients. The mid-size company or work group has traditionally been an overlooked segment of the market for network support expertise. The overhead and support delivery models of large outside service organizations make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information network whose complexity and capability are frequently similar to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of an SMB while providing the mid-size organization with enterprise-level support from professional, IT consultants with background in a wide range of small business network solutions. If your medium size company or small business is searching for levels of network support needed by a medium size organization without paying enterprise prices, you need Progent.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity environment that spans your on-premises and cloud-based assets and protects any user anywhere with any device.
Progent offers economical online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced support for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online classes for Office Access development and database management.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific requirements of your company. High availability colocation sites are particularly appealing to small companies because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to create an in-house data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of consulting and support services.
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's certified consultants offer small and medium size companies enterprise-class consulting support for Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment automation. System Center Configuration Manager 2007 is Microsoft's new title for the change management solution previously called Systems Management Server. Configuration Manager provides a range of new features to Systems Management Server including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 effectively for streamlined OS and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate efficiently from SMS Server to System Center Configuration Manager 2007.
Progent's Microsoft-certified experts can help you rationalize the business case for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your circumstances, offer setup and deployment services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and custom application programs to operate with SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk support.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix system issues before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, safety and productivity.
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal support personnel benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, secure, and productive.
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and troubleshooting support to assist your organization to design, implement, upgrade, tune, manage and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your unique workplace layout, building structure, and anticipated network traffic.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless information management system.
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist businesses in the fields of IS audit services, information technology administration, systems and architecture lifecycle, information technology support, safeguarding of information assets, and disaster recovery planning.
Progent's Linux consulting experts offer small and mid-size businesses and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience offers you an easy one-stop source to help you create and maintain a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified engineers can assist your company to streamline desktop PC update and patch deployment by providing expertise with management solutions such as Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Progent's Cisco-certified SIP integration consultants can help your business to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable online or on-premises expertise to help businesses to migrate smoothly to a modern communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's Cisco-Certified network consultants can help you to use Cisco's management tools alongside a variety of specialized third-party applications to create a comprehensive network management strategy in order to keep your environment running reliably, fully utilize expensive resources, protect your data, recover quickly from hardware breakdown or malicious attacks, and allow you to add or reassign network resources intelligently and economically as your business evolves.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft Mac Office allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows systems.
Progent's consultants provide experience in a variety of disciplines relevant to mobile networking including network architecture, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified consultants can save your organization time and money by using their wireless experience to help you select and integrate mobile networking technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from occasional guidance to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and database administration.
Progent's consultants offer online and onsite consulting services for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC. Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.
Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions in his roles as as a system architect, application developer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and global enterprises.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every staff member to each client. The discipline of documenting and organizing service activity allows more efficient support and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now ward off network issues before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can resolve looming problems before customers know that the problems are there. Progent supports MOM 2005 and MOM 2000 to provide small business networks enterprise-class availability, security and productivity.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can give your company a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Data Center professionals can help you identify high availability data centers that meet the particular requirements of your business. High availability Internet Data Centers are especially appealing to small organizations due to of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.