Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your corporate goals. Your business can develop and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer.
Our compensation model is built on contribution, so just like being a freelance consultant, your earnings are entirely tied to your work effort. Certain of our support staff focus on quality of life and elect to work at a more relaxed pace, using our flexible schedule to pursue individual pursuits like hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with relatives and friends. Others take advantage of the opportunity to make major dollars through lots of effort and extended days. Progent completely encourages either side of the spectrum and everything in the middle.
Progent has a long background providing a broad range of online IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert remote IT consulting and has delivered IT solutions to organizations in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises support.
Progent's Cisco CCIE wireless infrastructure experts offer online or on-premises configuration and troubleshooting support to help you to design, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office layout, construction, and expected workloads.
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, in the trenches of network service, executing a broad range of technical projects for an extensive mix of customers. Every Progent support professional shares a proven set of individual best practices that are combined into shared best practices training that Progent teaches its consulting personnel. This means that you get not only world-class technical help, but also a support engineer with field-tested methods for using computer knowledge to repair actual network problems efficiently.
Progent can help small and mid-size organizations to deploy collaboration software to permit their telecommuters to engage in productive interaction with colleagues and clients.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange components to lower hardware expense and administrative overhead. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your business needs and IT budget, carry out a non-disruptive move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.
The complexity and integration demands of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with planning and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT services can help you with planning, installing, managing, and troubleshooting Windows Server systems that maximize the productivity of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact productivity.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts under your own service brand as a transparent arm of your IT consulting team.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
If you are producing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and in-person assistance when your company needs it, Progent represents an economical solution for maintaining an information system that provides excellent dependability, protection, and efficiency. Progent's developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-site support and repair, proactive network monitoring services, and Helpdesk outsourcing.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring ISA Server-based security solutions for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts can help your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that permit you to track all operations, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or workstation application into Microsoft GP, plus an open design that makes it easy to create custom applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains consultants to help you convert the advanced features of Dynamics GP business accounting software into a productive business management solution.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
Progent is hiring a variety of full-time workers such as motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data protection, and server virtualization. Progent is also seeking workstation support experts, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also seeking veteran managers and administrators able to operate effectively in our dynamic, virtual office model. Progent works with freelance professionals with specialized expertise and field experience in crucial IT topics outside Progent's primary technical focus. Our Experts Team hires independent consultants who offer advice and development support for strategic applications such as MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or offer world-class skills in areas like telecom, web site design, EDI, eCommerce, or dbm programming. Freelance consultants premier by us cooperate with Progent's staff engineers to provide end-to-end solutions for small and midsize company networks.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out a cost-effective migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can get a level of network stability that was once limited to large enterprises. Progent offers several RMM solutions delivered as low-cost service packages designed to help you to detect and resolve a most IT network problems before they get big enough to impact your business.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Technical Response Center offers national extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours telephone help and remote direct network connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate experts as required. For critical problems, the Technical Response Center tries to respond to your request for support in less than one hour.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance problems.
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to assist you to design, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and onsite support services to assist you to manage and repair your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Progent's Microsoft consultants offer small and medium size businesses enterprise-grade consulting support for Systems Management Server and Configuration Manager, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management platform previously known as Systems Management Server. Configuration Manager 2007 offers a variety of enhancements to Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application installation, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help your company to move efficiently from Systems Management Server to Configuration Manager.
Progent's Cisco Jabber consultants offer online or onsite expertise to assist organizations of all sizes to plan, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for all the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost productivity by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring usage patterns so you can make smart buying choices. When your organization is set to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Progent's Cisco-certified SIP infrastructure experts can assist you to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or on-premises support to help businesses to migrate efficiently to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent offers the support of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, offers small businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their information system.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate processes.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management system.
Progent's Microsoft-certified professionals average more than a decade of background delivering email support for customers that range from small offices to large corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and facilitate remote and wireless email access. Progent's Microsoft Exchange support services can assist you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information.
Progent's Solaris platform support experts offer small and mid-size companies and developers help with managing and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, peripherals {like scanners, infrastructure appliances such as switches and wireless APs, and IoT devices like alarms and robotics.
Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase worker output by making sure that critical applications stay up to date, tracking product licenses, and monitoring usage profiles so you can make smart buying decisions. When your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft SQL Server 2016 offers significant improvements in performance, scale, security and compliance, availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's certified SQL Server application developers and DBAs can provide online expertise to assist businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any facet of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.