If your company is producing UNIX-based applications on a network that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by providing remote and on-site support as your company needs it, Progent represents an economical solution for maintaining an IT system that features high availability, security, and efficiency. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring services, and Contact Center services.
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.
Secure Application Publishing with ISA Server 2006 provides more protection of intranet resources while enabling enhanced efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server on your system so your company achieves a highly functional and economical combination of protection, convenience, and performance.
Progent's Microsoft-certified Windows 11 experts offer a range of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, centralized deployment, and Help Desk support.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to help you to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched capability for serving branch offices that require IT service with the flexibility common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise has a remote office situated anywhere in or any area served by Progent's engineers, Progent can offer a wide array of on-premises and remote network consulting services and network design assistance.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent offers remote guidance from NetDocuments consultants who can assist your law firm to design, deploy, manage, optimize, or troubleshoot a document management system solution powered by NetDocuments.
Progent can help your company to plan and implement an efficient transition from a UNIX-based information environment to a network based on MS Windows and suited for running Microsoft's powerful office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your data and reduce productivity discontinuity by developing an efficient migration plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration planning and testing, Exchange migration support, data and application software transition, and processor and media migration and economization.
Progent's Microsoft-certified consultants average over a decade of experience providing unified communications support for companies ranging from small offices to global corporations. Progent provides economical support for all editions of Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and wireless email access. Progent's Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 desktops running Outlook and can help you configure Microsoft Outlook Web App for popular browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based devices engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE wireless infrastructure experts offer remote or on-premises integration and debugging services to help your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other email components to reduce capital expense and management hassle. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out an efficient move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and users, and provide ongoing consulting and technical support.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally managed web gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's ransomware experts can help you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's consultants can provide online and onsite expertise for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Check Point Software firewall consultants can show you how to design, deploy, and manage firewall solutions built around Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also permits transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
If you are an information technology consultant with system support expertise, teaming with Progent and assisting our customers will expand your abilities through interaction with our staff of motivated, high-output consulting experts. Progent's concentration on offering network expertise and computer support to small and midsize companies will offer you the opportunity to work closely with business leaders and add tangibly to the growth of exciting organizations. In addition, Progent's virtual office environment offers the most advanced technology for remote service and wireless access to help you to deliver speedy solutions when you troubleshoot business-critical issues.
For over 20 years, Progent's consultants have delivered affordable IT design, integration, debugging, cybersecurity, and development for networks of all sizes.
Progent has created special security service bundles intended to provide larger institutions an objective and thorough network security audit from a group of certified security engineers. All Progent's security evaluation bundles incorporate a collection of services including network scans from inside and from beyond your company firewall, expert analysis of results by certified security engineers, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth interactive review for in-house network administrators.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated information technology applications powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Colocation data centers allow businesses to share enterprise-class facilities for housing computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program such as choosing and moving to a colo facility, designing network architecture, defining hardware, on-site and on-line troubleshooting, establishing remote system management, and education your support personnel.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent offers cost-effective online and onsite support to help companies to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
For large organizations, Progent can supplement internal IT staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices, Progent can act as a transparent local extension of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a campus move or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
Progent's Office and Microsoft 365 consultants can help businesses to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that offers quick return on investment and promotes better business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different releases of Microsoft Office desktop and can provide live online training to individual users or teams.
Cisco has developed a full product line of routers that includes appliances designed to provide the security, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and test a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of hands-on professional experience, at the forefront of IT service, executing a wide range of IT tasks for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices that are incorporated into company-wide best practices standards that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a consultant with proven approaches for using computer knowledge to solve real-world network problems quickly.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's seasoned ransomware recovery experts can help you to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical information.
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Progent's experienced ransomware recovery consultants can help you to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your application, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk services.
Progent is one of the most experienced network support companies for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies receive the full benefits of Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication tools and ASM file/volume manager.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
For assistance creating, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's team of programmers, database architects, and software project managers can help make sure you get the job completed on schedule and within budget. Progent's experienced application developers offer affordable and efficient remote consulting for projects as simple as creating VBA scripts for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server or MySQL.
Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent's Microsoft-certified engineers can assist you to automate desktop change and update deployment by delivering expertise with management platforms such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better technical solutions for your IT network.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises integration and troubleshooting support to assist your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your unique office layout, building structure, and expected network traffic.
Progent offers cost-effective remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
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Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's support services for software/firmware update management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Progent can help you to maintain System Center 2007 Configuration Manager to streamline administration, enhance security, and boost productivity by making sure that critical applications stay up to date, tracking product licenses, and reporting usage patterns so you can make smart buying choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) away from one another. Progent's team of seasoned IT experts can help you to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and government requirements.
Progent has more than 20 years of background deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to plan, deploy, support, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an older release or from another IT management solution to provide the benefits of best-in-class deployment, centralized management, security, plus datacenter and critical application performance monitoring.
Progent provides national online phone support and troubleshooting services for companies that operate Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a variety of services such as desktop support, upgrading to the current version of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online network consulting provides optimum return for your IT dollar by extending user efficiency and shortening the time charged for network repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security specialists to assist you with the most difficult network issues.
The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent offers a variety of affordable services including data center migration, system deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, automated network management, software programming, business continuity planning, security assessment, and the support of the Progent Test Lab.
Progent's Help Desk Call Center management and co-management services enable companies to cut costs, increase output, and adapt immediately to fast-changing economic conditions.
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed especially for small businesses who need fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who have to operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Progent's Microsoft-certified relational database consultants offer small and midsize businesses online DBA and programming services for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, application design and programming, management support, synchronization solutions, capacity planning, performance optimization, data migration, information security, backup/restore systems, troubleshooting, and training.
Progent's Sun Solaris platform support services provide small companies and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with an easy one-stop source to show you how to build and manage a protected and robust cross-platform network and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.