Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Cisco's network security and remote connection products for small businesses represent a comprehensive line of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company objectives.
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization techniques that enable small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Progent’s private cloud hosting service allows small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. You can use Progent’s private cloud hosting service to avoid large investments in the acquisition, upkeep, and management of network equipment and data center facilities while achieving world-class levels of system reliability and security.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, operates as the foundation of Cisco's collaboration solution. Cisco Unified CM and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite expertise to assist organizations of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent offers live online training for an array of desktop apps and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom seminars, such as immediate communication between students and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of many trainees. Available to individuals or classes of all sizes, Progent's virtual instruction allows the trainer to run the class from an online facility while the clients can be dispersed across an office or across the the U.S. Live online training utilizes powerful teaching mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specialized subjects or longer in time and wider in scope.
Progent offers affordable remote and onsite support to help companies to move any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your specific office design, construction, and expected network traffic.
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, tune and debug Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern devices.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Progent’s non-stop interoffice connectivity and fault tolerant system connection professionals can help small businesses create zero-downtime Interoffice connectivity through fully redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.
Microsoft SQL Server 2016 introduces major improvements in performance, scale, data security, high-availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist organizations of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.
Progent provides customized online instruction for an array of client applications and operating systems such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional in-person instruction, such as instant interaction between students and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of many students. Available to individuals or classes of any size, Progent's live online instruction permits the teacher to conduct the class from an online office and the clients can be dispersed throughout an office or all over the the U.S. Virtual training utilizes powerful teaching tools like virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or longer in time and broader in scope.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact your business.
Progent is seeking to hire staff-level, results-driven Microsoft accredited consultants with MCSE certification; Cisco accredited network engineers who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or comparable security certification; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, data protection, and VMware. Progent also is hiring professionals to work on Progent's team of helpdesk support technicians and remote support professionals. In addition, We are hiring experienced administrators able to perform productively in our fast-paced, virtual office environment.
Progent's Citrix-certified experts can help your business to plan, install, manage, and troubleshoot a virtualized Windows application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and support a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.
Progent’s Microsoft-certified engineers can help you to update your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit computing, design an affordable migration strategy that reduces business interruptions, and offer economical, professional remote support to aid your company to configure 64-bit operating systems and application software on your existing computers.
Microsoft Windows 8.1 is engineered to run on devices from smartphones and tablets to power-user desktops. An abundance of innovative capabilities, including touch screen support and signature live tiles user interface, provide a broad selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist get your business up to speed with Windows 8.1 and show you how to derive maximum competitive value from the product's many new and enhanced technologies.
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to implement your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging system, train your network support team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, teams and information. Microsoft SharePoint offers a common location for your employees or customers to connect to, organize, share and manipulate useful data, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they’ve developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint solution or upgrade to the current release of SharePoint.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises configuration and troubleshooting support to assist your organization to design, implement, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to work with your unique office layout, building structure, and anticipated workloads.
Progent can provide the temporary services of a seasoned CIO to offer strategic direction to help your company pick and support IT solutions to match your current needs and that can serve as a solid basis for your future growth. Progent's part-time Chief Information Officer services provide economic leverage to organizations trying to maximize the impact of their network investment but who are without the budget or hesitant to add one more high-level position to their head count. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad range and business applications, Progent is in an ideal situation to provide unbiased recommendations along with expert technical support for developing information solutions that match the special requirements of your organization.
Dynamics GP/Great Plains accounting includes analysis and reporting features that let you monitor all operations, revenues and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting services can help you design reports that let you understand your business more completely, converting raw data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, allows safe end-user self service, and offers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's Check Point Software experts can help you select and configure Check Point Firewall utilities and hardware powered by Check Point's security platform to offer an affordable and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a central stop for on-going network support, maintenance, education, and consulting expertise.
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent offers the support of certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and certified security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security strategy, automate network administration, help with creating applications, and generate and validate a DR/BC plan.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT support packages, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class reliability, security, and performance.
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent's certified security consultants can show you how to secure your Mac environment through professional services such as performing security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular goals of your business information system.
Even if your company has a small computer services staff and a modest IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers operating.
Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center offers small businesses an affordable alternative to reliance on freelance consultants by offering extensive expertise accessible to numerous support teams, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for solving the most difficult issues, support consistency and dependability, prompt follow-up enforced by veteran support managers, a selection of easy-to-use ways for initiating support jobs, plus excellent process visibility enabled by ticket updates and available via a web portal.
Progent's Cisco-authorized IT engineers can show you how to design an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity via a wide array of high availability Internet access products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest technology for high availability Internet connections to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access.
Cisco has designed a full array of routers including appliances built to deliver the security, bandwidth, and reliability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Progent's Microsoft and Cisco premier network engineers can provide expert support for a broad array of technologies and can provide that assistance online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network engineers for complex network issues, plus the support of CISM-qualified security consultants to assist with high-level security design and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the U.S.
Progent’s experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security gaps.
Progent's Microsoft and Cisco premier network engineers can provide advanced support for a broad array of products and technologies and can provide that assistance by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent provides remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for complex network issues, plus the assistance of CISM-qualified security consultants to handle complex security design and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the United States.
Progent can help your business to design and execute a smooth migration from a Sun Solaris-powered IT environment to a network powered by MS Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you preserve your data and minimize business disruption by designing an efficient transition plan that protects your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration expertise, data and application porting, and server and storage system migration and economization.
Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation sent by every staff member to each client. The discipline of detailing and archiving support activity results in more efficient service and eliminates a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who won’t release vital service information.