Progent's Experts Group offers support in key areas that include Apple OS networking and programs; Support for Linux, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application support; Chief Information Officer, business analyst, and project logistics services; Custom applications development and integration; Web, eCommerce, EDI, and client portal design and deployment; Database management and performance consulting; Management information expertise; and Telecommunications systems consulting.


Additional Topics of Interest

Internet Carrier Selection Engineer
24-7 Consulting Services ADSL2+

Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to assess or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent include assessment of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service plan. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and upgrading dependable BGP architectures.

Wi-Fi Site Survey Remote Consulting
Wireless LAN Site Survey On-site Technical Support

Progentís Wireless Site Survey helps you to design and implement a WiFi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, load-handling capability, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.

Small Business WAP321 Computer Engineer
Small Business WAPs Computer Engineer

Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, manage, and debug Cisco Small Business Wi-Fi APs.

Microsoft Office XP Tech
Microsoft Office XP Management

Progentís IT outsourcing services for small businesses include planning Server 2003, .NET Server, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing stubborn IT issues, and creating a company-wide security strategy. Progent can show you how to maximize system reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale upgrades and can help with requirements assessment, resource inventory, bill of materials development, vendor qualification, purchasing coordination, and complete documentation. Progentís IT outsourcing help also features training for office productivity software such as Microsoft Office XP.

macOS Configuration Technology Professional
PC Consulting macOS

Progent provides national remote phone support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a variety of services including desktop assistance, migration to the current version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote network consulting offers maximum return for your IT budget by protecting client efficiency and limiting the hours billed for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to assist you with the most difficult system issues.

Microsoft ISA 2004 Server Support and Help
Technology Consulting Services ISA 2004 Enterprise Edition Server

Progent's Microsoft-certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Small Offices Design Firm
Small Business Network Support Service

Progent provides the services of Microsoft and Cisco-Certified IT support experts to show clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network engineers can show you how to improve your information system's e-mail infrastructure, protection, reliability, throughput, and IT administration.

Tracking Service Costs IT Consultant
Top Quality Service Reports IT Consultant

Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service organizations who provide scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support reports transmitted by every consultant to each customer. The practice of detailing and archiving service records allows more efficient service and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who wonít release vital service information.

Consultant Office Word training
Office Word forms Consultant Services

Progent's certified Office Word and Office 365 Word experts offer a wide selection of affordable online consulting services to help your organization to manage your current Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training sessions customized for your special requirements.

CCIE Certified Aironet Wi-Fi Access Point Technology Consulting
24x7 Aironet 1700 Access Point Troubleshooting

Progent's Cisco CCIE wireless infrastructure experts offer remote or on-premises configuration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless access points to accommodate your specific office design, construction, and anticipated network traffic.

Meraki Wireless AP Integration Support
Meraki Access Point Management Online Help

Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.

Open Now Adobe Illustrator Instruction
QuarkXPress Training

Progent's Apple Mac experts can promote the creative aspect of Mac environments by providing help services and training in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

Integration Services wireless VoIP phone integration
wireless IP phone upgrades Help and Support

Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

iPhone RADIUS Consultants
iPhone integration Online Support Services

Progent offers cost-effective online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information system.