Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular solutions for maintaining mobile access to email, scheduling, web applications, and other critical business data. Progent can provide Joinville, Santa Catarina businesses the expertise of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has become increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often resort to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
Joinville Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Joinville metro area.
Progent locations in Joinville Metro
Integration Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical tasks like device deployment, upgrades, and retirement while also providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports remote synchronization.
BES Server offers a variety of data protection options beginning with advanced data encryption of information sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also permits excellent versatility in selecting degrees of protection to meet the specific needs of your company's network. Progent's BlackBerry certified engineers can help your company to choose powerful security functions and activate them wirelessly. Samples of these wirelessly selectable security settings include:
- Lock down a device
- Wipe data from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth
- Activate internal protection against malicious attacks
BES Server also offers flexibility in determining ways to keep mobile users from loading or executing unsecure or unauthorized programs. Progent can assist you to select protective processes like:
- Specify precisely what applications are allowed on the device
- Prevent external programs from using non-volatile memory on the device
- Select what functions external software can access on the device
- Limit the types of connections third-party software running on the BlackBerry smartphone can establish
- Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone
Professional RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available by phone to deliver expert assistance to companies in the Joinville region or throughout Santa Catarina. Progent's experienced remote consulting team has helped businesses resolve network issues and reduce IT service costs in each state in the U.S. and established a large base of loyal clients. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of technologies associated with RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to define and implement sensible security configurations.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and physical components match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.