Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular solutions for achieving location-independent connectivity to messaging, calendars, web applications, and other critical business information. Progent can provide Joinville, Santa Catarina businesses the expertise of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently resort to outside support firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and safely.

Joinville Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Joinville metro area.

Onsite IT Consulting
Progent locations in Joinville Metro

City Address Phone Link
Joinville R. Dona Francisca, 364, Centro
Joinville, SC 89201-250
Brazil
+55 (47) 3842 0129 Joinville Network Support Services


Integration Support for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted during wireless transit to ensure maximum data protection. BES Server also simplifies a broad variety of critical management jobs ranging from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to implement key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability infrastructure using virtualization
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and report on the integrity of your solution

Professional BlackBerry Consulting Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to deliver expert assistance to companies in the Joinville area or throughout Santa Catarina. Progent's seasoned online consulting team has helped businesses solve computer issues and reduce support costs in every state in the U.S. and established a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a broad array of technologies related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist you to troubleshoot a wide range of problems associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a leader in delivering countrywide remote support for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by solving issues quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
To ask Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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