Immediate Online Troubleshooting for Joinville Santa Catarina Computer Systems
Urgent Online Consulting for Joinville NetworksFor businesses in Joinville Santa Catarina, Progent offers remote support for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier professionals have provided online support to companies in every state in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to solve challenging infrastructure issues, as well as the assistance of CISSP-accredited cybersecurity experts to help with advanced security design and diagnostic jobs.

Progent's remote technical support engineers provide excellent leverage due to the fact that they possess the practical background and have access to the advanced tools required to resolve most network issues rapidly. Efficient support lowers immediate expenses since service calls require minimal chargeable consulting minutes. Online support also avoids the expense of sending an engineer to your office. Your organization benefits even more with incidental costs by minimizing or eliminating network outages and associated losses resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused executives. Progent's advanced remote consulting know-how is particularly valuable in environments that depend on public clouds for vital infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an option.

Progent's pricing model for online help is structured to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you owe exclusively for the services that you actually get. Unlike many online service organizations, Progent asks for no service activation charge or minimum fees. Progent's per-minute granularity and clean model for billing prevent situations where speedy. minor fixes somehow end up as big invoices. Progent's skill at solving technical issues quickly means you spends less cash.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a set of customized tools and proven processes which promote the maximum level of efficiency for remote engineering help and troubleshooting for IT networks of all sizes. Progent offers protected Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the consultants of Progent's remote service group to link to your company's network without violating network security.

Progent's advanced service database application keeps comprehensive records for all support that Progent's customers have received. Progent's team consultants have the benefit of the specifics of services rendered to every Progent client by every Progent engineer. This archive of anomalies and responses is organized as an easily exploitable support database that enables Progent's remote technical professionals to share their experiences with the whole team to ensure that the quality of Progent's support improves daily. Progent's extensive list of accreditations and working relationships with major vendors including Cisco and Microsoft make available additional vast technical databases and permit fast access to vendors' in-house support staff with the result that Progent's remote service experts can determine the best resolutions quickly.

Remote technical services provided by Progent to businesses in Joinville Santa Catarina include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, fixed-price services designed to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions used by some of the industry's top corporations. Progent's ProSight suite of outsourced network management services covers all key areas of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including protection, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating tedious management processes, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that require critical software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential problems can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier management, better compliance with data security standards, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance expert. The interview is intended to evaluate your company's ability either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup system that aligns with your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract IT projects. Progent's charges for ongoing consulting projects are determined based on the qualifications of the consultants assigned. Progent's experience with these important areas of information technology allows customers to complete critical projects economically and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Expertise
    Progent's Call Center service options for organizations with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progentís Co-managed Help Desk services make it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the top professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of experienced information technology consultants provides your customers in Joinville Santa Catarina quick communication with a dependable network service group with years of experience offering telephone-based consulting and remote troubleshooting for computer environments powered by Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Help Desk Call Center recognition as a key contributor to business efficiency, and Progent's target is to fix and not simply report network problems.

  • Business Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts Team offers remote professional consulting support and education in specific business application fields that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, programming, and training for Microsoft business applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more on Progent's consulting, customization, and training services, see Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Joinville Santa Catarina remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager for your business so your IT support is proactive rather than reactive. By uncovering possible problems before they expand into network outages, proactive monitoring can avoid stressful and costly information system failures. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Windows systems, or networks based on a variety of operating systems.
How Your Joinville Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent online assistance with Microsoft, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Support, phone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Joinville Santa Catarina, Progent's online network support specialists are ready to provide professional and cost-effective system help the moment your company has to have it. More than 15 years of providing remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting capability and to refine remote connectivity tools to repair computer problems quickly while eliminating the cost and lost time that comes with in-person support visits.

Even if your Joinville company relies on a regular independent consultant or employs an in-house organization that know how to deal with typical computer problems, Progentís Microsoft and Cisco certified consultants are available to offer an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either don't have the time or the expertise to deal with sudden system crises or especially complicated integration problems.

Advantages of Progent's IT Support for Organizations in Joinville Santa Catarina
Progent's remote support services enable your Joinville organization to experience the benefits of on-call, enterprise-level IT support without the cost of maintaining an in-house IT organization. Your network will derive added business value by becoming increasingly reliable, efficient, and protected. Advantages to your business include:

  • Convenient remote expansion of your local support resources
    With most organizations in Joinville Santa Catarina, nearby network service resources, whether represented by freelance consultants or an internal IT staff, can handle typical technical problems. On the other hand, major troubles can strike when your regular resources are overstretched or absent, and some problems may involve technology that is unfamiliar to your usual service personnel. In these cases, Progent's online support specialists give you an easy, fast, and economical way to supplement your regular help and to transfer valuable information to improve your capability to resolve future problems in-house.

  • Reduced Reliance on Freelance Service Providers
    For network support, smaller businesses often depend on individual freelance service providers. Although independent consultants have less internal costs than larger support companies and can often charge marginally less, they are often overextended, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, sick, on a trip, or in training, the lack of reserve help may force your business to wait for assistance during an emergency. As your business expands, system unavailability and trouble with vital software become more expensive. The money you thought you were conserving on a freelancer can be consumed fast by reduced productivity. Progent provides an on-call source of backup support experts to insure your IT system stays up and running.

  • Create a Scalable Foundation for Seamless Growth
    Businesses often begin with an information architecture implemented on a modest budget. Without a proper framework, band-aid fixes can get thrown on top of a weak foundation. When a network grows, stability and scalability issues can impede the productivity of the business. These poorly built systems require careful analysis, intelligent strategic planning, and wide IT knowledge to evolve to a system infrastructure that can provide the stable foundation to handle critical business demands and simplify future growth.

  • Interact with Problem Solvers Instead of Technology Sellers
    Smaller companies need guidance and technical training to navigate through an ever more complicated maze of technology alternatives capable of promoting business growth and improving productivity. These companies do not need a network engineer who is motivated to resell a specific vendor's products. Network consulting and product selling can lead to a scenario where the proposed solution is designed around a profitable technology instead of the true needs of a client. Progent eliminates these conflicts by selling only services instead of products. This allows Progent to align technical consulting with the real needs of clients.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical expertise, fine tuned support tools, and familiarity with corporate IT enable businesses to avoid the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance service providers, or limited internal resources.

Progent adds value by providing:

How Does My Business Start Receiving Online Network Support from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.



An index of content::

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    Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and support a configuration of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, speed and manageability that your company needs.

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    Hosting for Virtual Servers Services

    Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting options are built on mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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    Internet Security and Acceleration Server Professional

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft Small Business Server is an affordable suite of server products that provides the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server requires a computer consultant with real-world experience designing and building seamless, comprehensive business technology solutions. Progent's SBS Server consultants have an average of over a decade of experience supporting business systems built on Microsoft products. This background ensures you success in deploying, administering, and repairing IT solutions that include the Small Business Server package of servers and applications.

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    ASA Firewall with Firepower Online Consulting

    Progentís Cisco-Certified technology consultants offer professional PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Open Now Microsoft and Cisco Fault-tolerant Data Centers Professional

    Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the particular requirements of your company. Fault tolerant co-location sites are especially attractive to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a minimum level of fault tolerance is too costly for most small businesses. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.

  • Consulting CISSP-ISSAP Cybersecurity Architecture Security Architecture Specialists

  • Small Business Network Consulting
    Support and Setup Small Business Network

    If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to enterprise-class network expertise. By providing IT support service when you require it, providing specialized knowledge for key applications, offering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent gives you an economical way for optimizing the productivity of your small office information system. Progent is the intelligent way for small organizations to build and maintain a robust and secure information network and to benefit from fast access to the skilled help ordinarily available only to enterprises who are able to afford a sizeable in-house IT group.

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  • Juniper SRX Series Firewall Compliance Audit
    Security Tech Services Juniper SRX Series Gateway

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's certified security consultants can show you how to protect your Mac environment through professional support offerings including running security tests, clean up after virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and creating a company-wide security plan adapted for the particular objectives of your corporate network.

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    Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can help you design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

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    IP Telephony Help and Support

    Progent's Cisco CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Cisco ASA firewall VPN Support

    Progent's Cisco-certified CCIE network engineers can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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  • Android and Windows Server integration Network Consulting
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    Progent's seasoned group of IT consultants and subject matter experts have extensive experience delivering remote and on-premises assistance for businesses of any size who need to incorporate Android phones and tablets into their information networks so that users can work together while on the go. Progent has the breadth of know-how to resolve network issues that span multiple manufacturers and that entail a mix of legacy and up-to-date information technology. Progent offers affordable remote consulting to assist you with any stage of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you finish strategic IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and operate Android phones to maximize their business value.

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    System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid networks.

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    Progent can assist your business to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.

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    Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, streamline IT administration, help with creating applications, and build and test a DR/BC plan.

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    Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.

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    Progent provides national remote help and troubleshooting services for businesses that operate environments based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your information technology dollar by extending user productivity and limiting the time charged for network analysis and repair. Advanced online access utilities and skilled service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the toughest system problems.

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    Progent offers affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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  • Microsoft Certified Integration Support Exchange 2019 and Windows Server Core
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    Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

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